240 Pro Active Leader Jobs nearby Satara

Job Role- Branch Relationship Manager  As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help ourcustomers realise their dreams and ambitions across ~500 branches in the country. As a market leaderin the consumer banking business, DBS has a full spectrum of products and services, includingdeposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards andpersonal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBSclients having an AUM INR 1 million through need-based approach and ensure clientcoverage and product penetration through cross-sell and up-sell of DBS products and services. To manage && maintain the highest customer satisfaction and service levels through pro-activeclient engagement && relationship management, coordinating internally with DBS Service andDistribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly && annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation && execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.  Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an addedadvantage Contact Person- Adam Contact detail- 8778148373 Email- adam@livecjobs.com

We are looking for an experienced Supervisor to oversee daily operations and ensure efficient team performance. The ideal candidate should have strong leadership skills, excellent communication, and a proactive approach to problem-solving. If you have experience in team management, performance tracking, and process optimization, wed love to hear from you! Roles & ResponsibilitiesOversee daily operations and ensure workflow efficiency.Manage and coach employees to improve performance.Monitor productivity and implement strategies to enhance output.Ensure compliance with company policies, procedures, and safety guidelines.Handle employee scheduling, task assignments, and shift coverage.Provide performance evaluations and feedback to team members.Resolve conflicts and address workplace concerns professionally.Collaborate with management to improve operational processes.Maintain records of team performance, attendance, and progress.Report any issues or challenges to senior management.

Role Overview: As an Associate - TA2 Governance at EY, you will play a crucial role in managing end-to-end recruitment processes to attract and acquire top talent for all service lines across EY GDS (India). You will be responsible for deploying unique strategies to locate the right talent and contribute towards building a better working world. In this role, you will act as a Recruitment Partner for Business Leaders, derive insights from data, propose and execute programs in areas like Employer Branding, Diversity & Inclusion, Tools, and Automation to drive impactful results. Key Responsibilities: - Planning for sourcing strategies to enable just-in-time and pro-active hiring - Driving informed, data-driven decisions - Cultivating strong business relationships with stakeholders and potential candidates - Driving organizational best practices - Building cost-effective hiring with adherence to Turnaround Time (TAT) - Ensuring all positions are closed on time within the budgeted cost - Tracking and measuring recruitment metrics Qualifications Required: - Strong industry outlook - Ability to learn and adapt quickly to global recruiting trends - Keen sense to identify key business priorities, delivery models, and driving timely performance Additional Details of the Company: EY Global Delivery Services (GDS) is a dynamic and global delivery network operating across multiple locations worldwide. EY offers a wide range of fulfilling career opportunities across various business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands globally. The company focuses on continuous learning, success defined by individual impact, transformative leadership, and fostering a diverse and inclusive culture. EY aims to build a better working world by creating new value for clients, people, society, and the planet while fostering trust in capital markets. With a focus on data, AI, and advanced technology, EY teams help clients shape the future with confidence and address pressing issues of today and tomorrow across assurance, consulting, tax, strategy, and transactions services.,

As a Senior Sales Manager at our company, your role is crucial in leading a dynamic sales team, driving business growth across diverse markets, and ensuring revenue targets are met or exceeded. Your expertise in B2B sales, marketing, and technology solutions will be instrumental in expanding our market presence and fostering lasting customer partnerships. **Key Responsibilities:** - Lead and manage a team of sales professionals, providing coaching, motivation, and strategic guidance to achieve ambitious sales goals - Develop and implement comprehensive sales strategies aligned with company objectives, focusing on outside sales channels and new business development - Cultivate and maintain strong relationships with key clients, understanding their needs to deliver tailored solutions that foster loyalty - Drive business growth through proactive prospecting, networking, and leveraging marketing initiatives to generate leads - Oversee the entire sales cycle - from initial outreach and negotiation to closing deals - ensuring a seamless customer experience - Utilize CRM tools such as Salesforce to track sales activities, analyze performance metrics, and identify opportunities for improvement - Collaborate with marketing teams to develop targeted campaigns that enhance brand visibility and support sales efforts - Conduct market analysis to stay ahead of industry trends, competitors, and emerging opportunities in technology and B2B sectors **Qualifications Required:** - Proven experience in outside sales, with a strong track record of exceeding targets in B2B environments - Demonstrated management skills with the ability to lead, motivate, and develop a high-performing sales team - Expertise in technology or technical sales with an understanding of complex product solutions - Proficiency in Salesforce or similar CRM platforms for effective account management and analysis - Excellent negotiation skills coupled with strategic business development capabilities - Strong analytical skills to assess market data, customer needs, and sales performance metrics - Exceptional customer service orientation with the ability to build long-term client relationships - Effective leadership qualities combined with excellent communication skills to influence stakeholders at all levels Join our innovative team as a Senior Sales Manager and be part of delivering exceptional solutions while advancing your career. We are looking for energetic leaders who are passionate about growth, customer success, and making a measurable difference in our industry!,

Role Overview: Join NTT DATA as a Networking Managed Services Engineer (L1) and play a crucial role in ensuring our clients" IT infrastructure and systems function smoothly. Your responsibilities will involve proactive monitoring, incident resolution, and optimization to maintain high service quality standards. Key Responsibilities: - Provide managed services by identifying, investigating, and resolving technical incidents and problems promptly. - Monitor client infrastructure and solutions to catch errors and ensure operational efficiency. - Execute maintenance activities like patching and configuration changes. - Identify optimization opportunities for incident resolution, request fulfillment, and process improvements. - Support project work and disaster recovery functions to contribute to broader organizational goals. - Escalate incidents and requests efficiently, update knowledge, and share valuable insights for continuous improvement. Qualifications Required: - Basic understanding of technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, etc. - Proficiency in handling tickets promptly as per defined SOPs and utilizing knowledge articles. - Good understanding of ITSM tools and processes. - Strong planning skills and adaptability to changing environments. - Bachelor's degree in information technology/computing or equivalent experience. - Excellent communication skills, active listening, and client-focused approach. - Positive outlook, resilience under pressure, and ability to work across different cultures. About NTT DATA: NTT DATA is a global technology services leader committed to client success and responsible innovation. With expertise in AI, cloud, security, connectivity, and more, we help organizations confidently transition into the digital future. As part of the NTT Group, we invest significantly in R&D and provide access to a diverse ecosystem of innovation centers and partners. Join us in making a positive impact on society through innovation and excellence.,

As a Senior Product Manager at Brahma, a pioneering enterprise AI company, you will be responsible for driving the development and execution of ML-powered products for creating high-fidelity audiovisual artificial content. Your role will involve bridging the intersection of business strategy, user experience, and technical innovation to deliver cutting-edge generative AI solutions. **Key Responsibilities:** - **Product Strategy & Vision** - Define and communicate product vision, strategy, and roadmap aligning with business objectives. - Identify market opportunities to leverage core ML capabilities. - Establish and track success metrics and KPIs. - Translate technical ML concepts into clear value propositions. - **Technical Product Management** - Develop comprehensive product requirements and user stories. - Manage product backlog prioritization. - Ensure ML models integration into scalable product experiences. - Research emerging technologies to inform decisions. - **Cross-Functional Leadership** - Coordinate with ML researchers, engineers, and data teams. - Collaborate with UX/UI and creative professionals. - **Innovation & Market Exploration** - Monitor market trends and evaluate new technologies. - Guide explorations into next-gen generative models. **Qualifications Required:** - **Must Have** - 5+ years product management experience; minimum 2 years in ML products. - Experience managing full product lifecycle (ideation to launch). - Proven record in strategic planning for B2B SaaS products. - Solid agile methodologies understanding. - Technical competency in ML lifecycle and data strategies. - Excellent communication and stakeholder management skills. - Experience leading cross-functional teams. - **Nice to Have** - Familiarity with infrastructure for large-scale ML operations. - Experience with content production and creative technologies. In this role, you will need to be a strategic thinker with strong analytical skills, a collaborative and proactive leader, and able to navigate complexity and ambiguity effectively. Join us at Brahma to drive innovation and reshape the future of AI-native products in the enterprise space.,

As a Full Time employee at Zamik Infotech, a leading IT Company in Mumbai, you will play a crucial role in the team. You are expected to possess excellent communication skills, a strong work ethic, a keenness to learn, and the ability to grasp client requirements effectively. Whether working independently, as part of a team, or stepping up as a Team Leader, your versatility will be key. Familiarity with WordPress, Joomla, CakePHP, or other open-source platforms would be a definite plus for you. Key Responsibilities: - Demonstrating effective communication skills - Displaying dedication and a proactive attitude towards learning - Understanding and meeting client needs efficiently - Operating autonomously and cooperatively within the team - Undertaking leadership responsibilities when necessary Qualifications Required: - Minimum 1-2 years of relevant work experience - Proficiency in Core PHP, HTML, CSS, MySql, Java Script, Jquery, Ajax, CMS, and PDO - Knowledge of WordPress, Joomla, CakePHP, or other open-source platforms would be beneficial If you are excited about the prospect of contributing your innovative ideas to our team, please send your CV to info@zamikinfotech.com.,

As an Order Management Specialist at our company, you will be responsible for handling order management tasks for specific customers/accounts throughout the order life cycle. This includes order entry, modification, invoicing, credits/debits, and logistics documentation. You will also provide consultative support to customers on lead time, availability, minor technical support, and company policies. Your role will involve being a single point of contact for customer inquiries and escalations, ensuring their resolution and demonstrating excellent customer support in all interactions. Key Responsibilities: - Act as a single point of contact for customer inquiries and escalations, managing them to closure. - Coordinate with internal teams to ensure prompt and accurate order throughput. - Communicate with sales, warehouse, and logistics staff to confirm order status and resolve queries. - Support departmental goals for improved customer-centric practices. - Develop, document, and enhance standard administrative practices related to customer communication and order throughput. - Lead a team of 5+ Order Management Representatives/Specialists. - Plan, prioritize, and schedule team activities efficiently. - Review progress and evaluate results for continuous improvement. - Monitor team performance and adapt procedures for enhancement. - Lead cross-functional problem-resolution initiatives. - Analyze customer inquiries and suggest process improvements. - Own departmental metrics, reporting, and analysis. - Coordinate team input for proactive customer communications. - Lead and participate in continuous improvement projects. Qualifications: - Bachelor's degree or equivalent required. - This position may require licensing for compliance with export controls or sanctions regulations. In addition to the above responsibilities, you will collaborate with internal departments to integrate activities, analyze customer inquiries, and recommend process improvements. You will also lead cross-functional problem-resolution initiatives and own departmental metrics, reporting, and analysis. Cummins Inc. is a company that values collaboration, effective communication, customer focus, driving results, managing complexity, self-development, customer support, order life cycle knowledge, order life cycle systems knowledge, order processing, and valuing differences. Experience: - 8+ years of experience in Supply Chain/Customer Order Management, including people management. - Experience in managing a team of 5+ employees preferred. - Experience in high-impact continuous improvement or Six Sigma projects preferred. - Intermediate level of relevant work experience, preferably in consulting or GCC/shared services industry, working with APAC or EMEA region. Skills: - Strong team management skills. - Excellent communication and interpersonal skills. - Ownership and self-drive for value addition. - Analytical and problem-solving abilities. - Ability to adapt and thrive in a fast-paced environment. - Ability to work collaboratively with all stakeholders. - Proficiency in Microsoft Office Suite and presentation skills. Please note that you should be prepared to work in shifts (APAC shift: 6:30 AM to 3:30 PM IST or EMEA shift: 12:30 PM to 9:30 PM IST) with 2 days work from home and 3 days work from the office, with free transport facility for both shifts.,

As a Service Desk Coordinator at Excis, you will play a crucial role in ensuring seamless communication between external customers/partners, internal engineering teams, and the service desk. Your responsibilities will include: - Serving as the primary point of contact for incidents, service requests, and hands-and-eyes support activities. - Facilitating daily communication and managing dispatch site tickets to ensure adherence to all SLA requirements. - Coordinating communications related to purchase order requests, ASO support, and other service needs. - Managing backfill arrangements and ensuring engineer availability during leave periods. In addition, you will be responsible for overseeing the efficient resolution of technical and operational issues, escalating when necessary, providing regular updates to stakeholders, and monitoring ServiceNow for SLA compliance. You will also be involved in preparing service performance reports, maintaining accurate documentation, and developing knowledge base articles and internal training materials. To be successful in this role, you should have: - 2-4 years of experience in a service desk, customer support, or service coordination role. - Solid hands-on experience with ServiceNow and familiarity with other IT ticketing systems. - Strong understanding of IT service management frameworks, with ITIL certification being an advantage. - Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. - Strong analytical skills, exceptional attention to detail, and the ability to manage multiple tasks and priorities simultaneously. - Customer-focused mindset with a proactive and solution-oriented approach. Your performance will be measured based on key performance indicators including customer/partner satisfaction scores, SLA adherence, ticket response and resolution timelines, ticket backlog reduction, and accuracy of documentation. Excis offers a supportive and growth-oriented culture where individual achievements fuel team success. You will have the opportunity to work in a dynamic environment, contribute to a global IT leader, and enhance user satisfaction and operational success. Competitive compensation and professional growth opportunities await you at Excis in India. Apply now to be part of our team and make a difference in IT support excellence!,

In this role, you will be part of the product development team to manage and deliver new product functionalities, modify existing product functionalities, or improve product functionalities as required. The Embedded Firmware and Software Manager will provide general supervision and technical guidance to the Firmware and Software development group in the design, development, and test of Fire detection systems. You will work within a multi-disciplined engineering team consisting of electronics engineers, mechanical engineers, firmware engineers, software engineers, programmers, and scientists focusing on applied research and new technology innovations to provide new and improved products and solutions for customers. This role requires strategic vision, technical depth, and proven experience in leading cross-functional engineering teams to deliver innovative, reliable, and scalable solutions. - Define departmental goals and objectives aligned with business priorities, and communicate them effectively to the team. - Lead and mentor Embedded Firmware/Software Team Leaders, Architects, and Developers in the design, development, and testing of software programs within committed timelines. - Manage planning and execution of firmware and software development, ensuring optimum use of resources and adherence to budget. - Ensure on-time delivery of departmental commitments by coordinating overall software development schedules and tracking program deliverables through KPIs (cost, quality, schedule). - Collaborate with Program Managers to develop project schedules and resource allocation models for new product introduction (NPI) and sustenance programs. - Partner with cross-functional teams including Hardware, V&V, Design Office, Product Development, Technical Support, and Program Management to ensure seamless execution across the product lifecycle. - Evaluate hardware/software compatibility, recommend specifications, and propose refinements to enhance functionality and program capabilities. - Provide clear communication on issues, objectives, initiatives, and performance against plan to stakeholders. - Establish and monitor performance objectives, provide feedback, and take corrective actions to address gaps. Handle staffing, employee relations, and performance management. - Foster a positive work environment that promotes collaboration, innovation, and alignment with company goals. - Ensure compliance with workplace operating procedures, environmental standards, and health & safety guidelines. - Bachelors degree or higher/equivalent in Electrical / Electronics / Instrumentation / Telecommunications / Computer Science / IT Engineering or related field. - 15+ years of experience in embedded firmware and software development, including 5+ years in a senior supervisory/leadership role. - Proven track record of managing and delivering end-to-end projects/programs with distributed teams. - Strong knowledge of program KPIs and demonstrated ability to drive and track performance metrics. - Deep expertise in embedded firmware/software design practices, programming techniques, and language platforms. - Hands-on experience with low-level firmware development (Assembly, C, C++) and full-stack .NET development, with strong object-oriented programming and design pattern skills. - Strong understanding of software development life cycles (waterfall, iterative) and contemporary quality assurance processes/tools. - Excellent problem-solving, interpersonal communication, and project management skills. - Inspirational leadership skills that build team confidence, respect, and motivation. - Experience managing teams with diverse seniority levels (Technical Leads, Architects, Engineering Managers). - Effective communication skills to collaborate across functions and geographies. - Detail-oriented with strong documentation and communication discipline. - Self-motivated, proactive, and demonstrates ownership mindset while leading by example. - Commitment to excellence in customer satisfaction, product quality, and reliability. Specialized Skills: - Comprehensive knowledge of firmware and software development practices and methodologies. - Ability to work independently as well as collaboratively in team environments. - Strong ownership mindset with proven ability to deliver against project timelines. - Advanced problem-solving skills, with the ability to analyze complex situations involving multiple variables. - Strong business acumen combined with coaching and mentoring capabilities. - Demonstrated leadership skills with the ability to inspire, engage, and motivate highly skilled technical teams. - Familiarity with Six Sigma methodologies or equivalent process improvement frameworks. - Knowledge of Fire Detection Systems or similar safety-critical systems (preferred). Preferred Qualifications: - 15+ years of embedded firmware and software development experience, with at least 5 years in supervisory roles. - Experience in regulatory testing and product certification processes for life-safety domains across global markets.,

Role Overview: As a Strategic Design Leader at our organization, you will be responsible for leading creative execution, ensuring operational excellence, and optimizing team performance. Your primary focus will be on maintaining design delivery and quality standards, aligning operations with current and future market needs, integrating AI-driven innovation, and enhancing customer retention and acquisition through design consulting principles. Key Responsibilities: - Leading multi-disciplinary teams comprising Design Directors, UX & Visual Designers, Front-End & AI Developers across various project categories. - Ensuring timely and high-quality design delivery within budget and without issues. - Mentoring and developing senior leaders to foster a culture of accountability, ownership, and efficient execution. - Implementing AI tools and operational improvements to enhance team efficiency, scalability, and delivery speed. - Establishing performance tracking systems, conducting design audits, and generating real-time insights. - Collaborating with leadership to evolve operations, enhance offerings, and extend business impact. - Advocating for a culture of proactive problem-solving, strategic planning, and consistent delivery excellence. Qualifications Required: - Over 15 years of experience in UX/Product/Experience Design leadership roles, managing teams of 70-150 members. - Demonstrated expertise in leading large-scale design programs across various industries such as B2B, B2C, and Enterprise. - Proficiency in user-centered design, usability, stakeholder management, and cross-functional team leadership. - A strong understanding of Agile methodologies, design systems, AI integration, and scalable delivery practices. - Excellent communication, analytical, and leadership skills with a commitment to action and excellence. Joining us at YUJ Designs will offer you a high-visibility leadership position in the realm of Experience Design, where you can drive business transformation through innovative strategies, visual experiences, service design, system design, and AI-powered solutions. We operate across diverse ecosystems, delivering impactful solutions with speed and efficiency. Additionally, we provide a culture that values impact, initiative, and ownership, along with competitive compensation and leadership growth opportunities.,

As an Operations Analyst at Healthineers, you will play a crucial role in improving business processes and operational efficiency. Join a global community that values diversity and individuality, while offering resources for your professional and personal growth. **Role Overview:** You will be responsible for analyzing and optimizing business processes, collecting and analyzing data, monitoring performance, collaborating cross-functionally, managing projects, generating reports, and solving problems to enhance operational effectiveness. **Key Responsibilities:** - Examine current business processes, identify bottlenecks, and recommend improvements to enhance productivity and reduce costs. - Gather data from various sources, conduct statistical analyses, and generate insights to support decision-making. - Track key performance indicators to measure the success of operational changes and ensure alignment with business goals. - Work closely with departments such as finance, IT, and supply chain to support and implement operational initiatives. - Lead or support projects focused on process improvement, system enhancements, or other operational changes. - Develop and present reports on business metrics, highlighting insights and recommendations for senior management. - Investigate issues affecting operations, suggest solutions, and work with teams to resolve them. **Qualifications Required:** - 2+ years of experience in a similar role, preferably with a focus on operations or data management. - Any graduates may apply for the role. - Strong knowledge of SAP SD & PS and Salesforce systems, with experience in reporting and data analysis. - Excellent communication and organizational skills, with the ability to collaborate effectively across teams. - A proactive approach to problem-solving and process improvement. - Strong attention to detail and the ability to manage multiple tasks simultaneously. - Good command of written and spoken English. **Additional Details:** Healthineers is a team of more than 72,000 highly dedicated individuals in over 70 countries, constantly pushing the boundaries to create better outcomes and experiences for patients worldwide. As a leader in medical technology, their portfolio is crucial for clinical decision-making and treatment pathways. Please note that Healthineers is an equal opportunity employer and welcomes applications from individuals with disabilities. Data privacy is taken seriously, and compliance with GDPR and other data protection legislation is a priority. To apply, create a profile on their website and upload your CV to indicate your interest in career opportunities with Healthineers. Finally, be cautious of potential job scams and verify any suspicious recruiting activity by checking the Siemens Healthineers career site. Siemens Healthineers does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.,

Job title : Conference Producer Industry : Lifesciences, Conferences Objective : To write and produce a commercially viable conference programme Employment Type: Full Time, Permanent Education : Graduate Experience : Minimum 5 year working on B2B conferences or in Lifesciences Shift timing : 12.00pm to 9.00pm     Company Website : https://ttlifesciences.com/     Perks & Benefits  Work life balance Rewards & Recognitions programs A performance-based commission structure offers earnings between INR 70,000 and INR 1 Lac. Employees completing three years receive loyalty bonuses ranging from INR 1 Lac to INR 5 Lacs. Professional development and career advancement opportunities are actively encouraged. Health coverage includes medical insurance worth INR 2 Lacs. Opportunity to attend global conferences across Berlin, Germany, the USA, and Europe. Managers are entitled to annual bonuses of up to INR 5 Lacs based on performance. Additional benefits include paid holidays, festive leaves, and team gatherings. Comprehensive perks such as Provident Funds, health insurance, and meal vouchers are provided. Sick leave and relocation assistance are also part of the employee support program.   Job Role and Responsibilities:   Gain a high-level understanding of any given market. Research potential conference ideas and record competitive events. Research and analyse the feasibility of developing potential conference topics into commercially viable events. Identify the target audience for a given conference idea and the most marketable angle on this topic. Write content, marketable conference programmes based on research. Research potential topics to be address in the conference agenda through secondary research. Determine the validity of proposed topic, sub-themes, timing and location and validate the potential subjects through telephone research. Identify, approach and confirm suitable speakers for the conferences. Schedule and lead calls with C-level executives to join as speakers and finalizing their presentation subjects. Negotiate, draft and manage speaker agreements with authors, thought leaders and industry experts. Identify influential trade associations and other possible partners and develop relationships. Liaising with speakers throughout the conference production cycle to ensure constant communication and avoid speaker dropouts. Negotiate speakers expenses where necessary. Ensure speakers are briefed on the required content of their presentation. Connect with speakers and attendees post the conference to take their feedback and document it for the next annual meeting. Collaborate with sales, marketing, operations and other business units to ensure alignment with event strategy and delivery. Oversee design of the conference brochure ensuring key selling points are emphasised. Take a strategic view of the positioning of the conference. Manage workload and multitask to hit deadlines.    Core Competencies You have a pro-active, positive and can do attitude You are fun, ambitious and a learner. You are fluent in English (written & verbal) Great communicator, with good listening skills and comfortable on the phone Multi-task through highly effective organizational skills Target orientated Team worker A professional, calm, courteous and friendly manner Evidence of creative problem-solving capability and an optimistic growth mindset       Interested candidates share your application over mail singh.anjali@ttlifesciences.com  

Clean Harbors Inc. is a leading environmental, energy, and industrial services provider with a dedicated workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico. As the Global Capability Center (GCC) of Clean Harbors, we pride ourselves on serving tech-savvy business stakeholders and offering career advancement opportunities for our employees. As a Customer Success Team Leader in Pune, you will play a crucial role in overseeing the inbound service and sales team to drive customer satisfaction, sales performance, and operational excellence. **Key Responsibilities:** - **Team Leadership & Development:** Lead, motivate, and coach a team of inbound customer service and sales representatives to meet performance targets and align with business goals. - **Sales Performance:** Drive team performance to achieve sales targets through effective coaching and support for upselling and cross-selling. - **Customer Satisfaction:** Ensure high-quality customer service delivery, prompt issue resolution, and positive customer relationships. - **Operational Excellence:** Oversee day-to-day operations, ensuring efficient service and sales processes. - **Training & Onboarding:** Facilitate ongoing training and development programs to enhance product knowledge, sales techniques, and customer service skills. - **Performance Monitoring & Reporting:** Track individual and team performance, provide feedback, and analyze data for actionable insights. - **Escalation Management:** Act as the primary point of escalation for complex customer inquiries, resolving concerns promptly and professionally. - **Collaboration & Continuous Improvement:** Work with internal teams to optimize processes, identify improvement areas, and implement best practices. - **Customer Retention & Engagement:** Build customer loyalty, address concerns proactively, and support long-term relationships. **Qualifications & Skills:** - Excellent written and verbal communication skills, proactive leadership, and global mindset. - Experience in cross-functional team collaboration and adaptability to different environments. - Quality-oriented with a passion for process improvement and automation. - Strong analytical and problem-solving skills, attention to detail, and data confidentiality. - Proficiency in MS Office suites like Word, Excel, and PowerPoint. - Bachelor's degree or equivalent experience in sales or a related field. **Work Timings:** Rotational Shifts, subject to change based on business needs, office presence required during global working windows.,

As a Control Tower Leader at Maersk, you will play a crucial role in overseeing centralized operations for Air, LCL, and FCL customers migrated under the Control Tower Program within the GSC. Your main focus will be on providing end-to-end visibility, driving continuous improvement, enhancing customer experience, and implementing automation and digital solutions to improve data quality and service delivery. Key Responsibilities: - Provide the right level of visibility to customers and stakeholders, including shipment tracking, proactive delay monitoring, and overall governance around the services offered via Maersk. - Understand customer needs and create tailor-made solutions to support their business requirements with a fast turnaround time. - Review the complete operational process to identify any delays in shipment operations; collaborate with the business team members to ensure corrective actions are implemented. - Provide data for WBR/MBR/QBR to the business team, offering focused insights on Maersk's performance as an LSP, including lane-wise failure analysis, data quality checks, and ensuring accurate and timely updates of all mandatory details. - Align with the business team to create RCA (Root Cause Analysis) and an action plan for recurring issues impacting service performance. - Perform data analysis on frequent failures and develop sustainable solutions for long-term improvement planning. - Digitize and automate all manual reporting solutions to improve data accuracy through automation. - Create a Power BI dashboard for clear visibility of all key KPIs and service performance indicators. - Collaborate closely with the Project team, Business team, and EDI team for setting up customer accounts. - Conduct monthly business reviews with the Product team and share Control Tower performance and its impact on enhancing customer experience. - Review team productivity and ensure optimal team performance. - Develop a Business Continuity Plan (BCP) for the Control Tower team to ensure sustainable operations. Education & Experience: - Excellent communication skills. - Strong stakeholder management skills. - Experience in handling the Control Tower for Global Air/ LCL customers. - Minimum 3-5 years of experience in forwarding business. - Strong data analytics skills, experience with coding will be an added advantage. If you require any adjustments during the application and hiring process, Maersk is happy to support your needs. For special assistance or accommodations to use the website, apply for a position, or perform a job, please contact us by emailing accommodationrequests@maersk.com.,

As an Assistant Manager - Relationship Manager in Talent Attraction and Acquisition at EY, you will have the opportunity to utilize your 8+ years of experience in managing end-to-end recruitment to attract and acquire top talent for all service lines across EY GDS (India) by deploying unique strategies to locate the right Talent. **Role Overview:** At EY, you will have the chance to build a career as unique as you are, supported by a global scale, inclusive culture, and technology to become the best version of yourself. Your unique voice and perspective are essential in helping EY become even better. Join us to build an exceptional experience for yourself and contribute to creating a better working world for all. **Key Responsibilities:** - Forecast business requirements and plan sourcing strategies for just-in-time and pro-active hiring. - Drive informed, data-driven decisions and cultivate strong business relationships with stakeholders and potential candidates. - Deliver projects for large-scale hiring for cross-functional audiences and ensure all positions are closed on time and within budget. - Track and measure hiring metrics, manage stakeholders including senior leaders, and develop strong relationships with other Talent teams. - Work with ambiguity and build consensus across diverse groups. **Skills And Attributes For Success:** - Strong verbal and written business communication skills - Strong influencing abilities and ability to communicate complex information clearly - Strong business acumen and commercial awareness - Exposure to professional services hiring and proven skill in large volume hiring - Ability to work with ambiguity and build consensus across diverse groups **Qualifications Required:** - Bachelor's Degree or equivalent work experience - 8+ years of proven recruitment experience, managing large scale and complex hiring - Experience with HR applications including Applicant Tracking System - Strong analytical skills and ability to create and maintain dashboards for stakeholder management **Additional Details:** EY Global Delivery Services (GDS) is a dynamic and truly global delivery network operating across six locations and offering fulfilling career opportunities in various business disciplines. In GDS, you will collaborate with EY teams on exciting projects, work with well-known brands, and have access to continuous learning opportunities. EY aims to build a better working world by creating long-term value for clients, people, and society through diverse and inclusive culture, transformative leadership, and continuous learning initiatives.,

In this role of Administrator Team Leader at Davies within the Life & Health team, you will be responsible for providing leadership, guidance, and direction to a dedicated team. Your main focus will be on overseeing document indexing, imaging, quality audits, data entry, review of Proof of Loss (POL), processing policy documents, and claims. Your role is critical in handling sensitive files and supporting US operations through processing essential documents. **Key Responsibilities:** - **People & Process Management:** - Provide daily direction and communication to ensure efficient processes - Develop clear performance criteria for team members - Monitor productivity and quality standards, offering support as needed - Manage work queues, workflow requests, and provide coaching and feedback - **Inbound Document Indexing & Verification:** - Accurately index inbound documents into the system - Process information from documents with data entry for accuracy - Classify and index documents to policyholder policies/claims - Respond promptly to customer needs for service assistance - **Document and Phone Quality Audit:** - Perform quality audits efficiently - Review calls and completed inquiries for accuracy - Draft feedback in a positive coaching manner - **Policy Document Processing:** - Process policy documents and perform data entry - Identify and escalate issues promptly - Evaluate Proof of Loss documents and handle failed faxes - **Miscellaneous Duties:** - Demonstrate oral communication skills in various situations - Perform other assigned duties and projects **Qualifications:** - Collaboration - Decision Making Skills - Initiative - Oral Communication - Planning/Organizing - Quality - Written Communication - Knowledge of insurance and the market - Computer literacy and fast keyboard skills - Data inputting experience with good integrity - Ability to work in a team and take responsibility for workload - Adaptability, flexibility, and good planning skills - Effective time management and resource utilization - Experience in administration role preferred but not essential - Proactive, resilient, and deadline-driven - Effective team member with positive interaction and communication skills,

As the Vice President of Engineering / India Site Leader at a global leader in workforce accommodation space, your primary responsibility will be to lead the R&D Center of Excellence (COE) in Pune. In this critical leadership role, you will be accountable for product roadmap delivery, operational excellence, and overall success of the local Engineering team. Your role will involve fostering a culture of innovation, driving research initiatives, managing resources, and ensuring alignment with the company's broader Product Strategy and Vision. You will lead a multidisciplinary team and act as a key liaison between the India team and other Engineering Leadership Team peers. Your strong entrepreneurial spirit, comprehensive understanding of the SaaS platform business, and ability to inspire and drive success will be key to excelling in this role. **Key Responsibilities:** - Accountable for teams' productivity and delivery of product roadmap from an R&D center of excellence - Manage cost, time, and risk for each product - Deliver high-quality products and services on schedule and within budget - Recommend and implement governance processes - Identify operational efficiencies and bottlenecks across operations - Lead business transformation and build new teams - Collaborate with stakeholders to enhance technology and processes - Act as a technology evangelist and change catalyst - Lead cross-functional teams and ensure performance meets goals - Provide strong leadership, develop and monitor individual and team performance goals - Foster a collaborative and inclusive work environment - Adapt and demonstrate company culture - Build strong relationships with global leaders - Position India as a strategic talent market - Work closely with functional leaders in NA and other locations to ensure alignment and effective collaboration **Qualifications Required:** - 20+ years of experience in product development and services delivery with a minimum of 5 years in a senior global leadership role - Enterprise Software business experience & Java knowledge is preferred - Experience in managing a technology captive center and exposure to Cloud-based products preferred - Strong business acumen and ability to scale up new business areas - Ability to lead and influence in a matrixed and virtual environment, dealing comfortably with global stakeholders - Proven experience in talent growth and team leadership - Excellent collaboration and communication skills - Background in business thought leadership, with knowledge in leadership, organizational culture, change management, and managing people - High level of accountability and a proactive approach to problem-solving - Strong entrepreneurial mindset and ability to thrive in a fast-paced startup environment This Pune-based role offers a unique opportunity to lead the Engineering team and contribute to the growth and success of the company's operations in India. As the Vice President of Engineering / India Site Leader at a global leader in workforce accommodation space, your primary responsibility will be to lead the R&D Center of Excellence (COE) in Pune. In this critical leadership role, you will be accountable for product roadmap delivery, operational excellence, and overall success of the local Engineering team. Your role will involve fostering a culture of innovation, driving research initiatives, managing resources, and ensuring alignment with the company's broader Product Strategy and Vision. You will lead a multidisciplinary team and act as a key liaison between the India team and other Engineering Leadership Team peers. Your strong entrepreneurial spirit, comprehensive understanding of the SaaS platform business, and ability to inspire and drive success will be key to excelling in this role. **Key Responsibilities:** - Accountable for teams' productivity and delivery of product roadmap from an R&D center of excellence - Manage cost, time, and risk for each product - Deliver high-quality products and services on schedule and within budget - Recommend and implement governance processes - Identify operational efficiencies and bottlenecks across operations - Lead business transformation and build new teams - Collaborate with stakeholders to enhance technology and processes - Act as a technology evangelist and change catalyst - Lead cross-functional teams and ensure performance meets goals - Provide strong leadership, develop and monitor individual and team performance goals - Foster a collaborative and inclusive work environment - Adapt and demonstrate company culture - Build strong relationships with global leaders - Position India as a strategic talent market - Work closely with functional leaders in NA and other locations to ensure alignment and effective collaboration **Qualifications Required:** - 20+ years of experience in product development and services delivery with a minimum of 5 years in a senior global leadership role - Enterprise Software business experience & Ja

As a dynamic and experienced Service Head (AGM) at our company, you will be responsible for leading the After Sales Service operations on a Pan India basis. Your role will involve troubleshooting hydraulic, electrical/electronic, and mechanical systems while managing after-sales services, inventory control, import/export procedures, and team management. This position requires a proactive leader with a hands-on approach to problem-solving and a track record of managing complex technical service operations. Key Responsibilities: - Lead and oversee after-sales service operations for Piling rigs, Hydraulic Grabs & Trench Cutters in India. Maintain response & restoration time as per company guidelines. - Ensure high-quality service delivery for hydraulic and mechanical systems through troubleshooting, maintenance, and repair. - Provide technical guidance and mentoring to service teams to enhance their skills and service performance. - Act as the technical expert in diagnosing and troubleshooting complex hydraulic and mechanical issues. Collaborate with customers and internal teams to resolve technical problems. - Develop and implement strategies for continuous improvement in service processes to enhance customer satisfaction. Optimize maintenance and repair workflows for hydraulic and mechanical systems. - Oversee spare parts inventory management to ensure availability of critical components. Implement efficient inventory control measures to streamline parts procurement processes. - Ensure compliance with import/export regulations and handle documentation related to parts and equipment shipments. Manage timely delivery and receipt of imported parts/equipment. - Build and maintain strong customer relationships to ensure satisfaction and trust in after-sales services. Proactively address customer concerns and provide training and support on product use and maintenance. - Lead, motivate, and develop the service team to ensure high performance and adherence to service standards. Conduct performance reviews and provide ongoing training in hydraulic and mechanical troubleshooting. - Prepare and deliver regular reports on service performance, customer feedback, inventory status, and operational metrics. Analyze service trends to identify areas for improvement and strategic enhancements. Qualifications and Experience: Education: - Bachelors degree in mechanical engineering, Electrical Engineering, or relevant field. Additional certifications or experience in hydraulic/mechanical systems or service management would be an advantage. Experience: - Minimum 10-15 years of experience in after-sales service with a focus on hydraulic and mechanical systems in Construction, Mining, and Foundation equipment segments. - Proven expertise in troubleshooting technical issues related to hydraulic and mechanical systems in heavy machinery. - Strong background in managing after-sales service teams and optimizing service operations. - Demonstrated experience in inventory control and spare parts management for heavy machinery and equipment. Leadership Skills: - Strong leadership and team management capabilities. Excellent communication and interpersonal skills to liaise with customers, vendors, and internal teams.,

As an experienced Customer Service Head reporting to the VP Business, you will be responsible for leading the international customer service and key account management functions. Your role will focus on ensuring operational excellence, delivering high-quality customer experiences, and managing long-term client relationships. You will need to be a proactive leader who drives efficiency, enhances service standards, and ensures seamless order fulfillment while collaborating with cross-functional teams. Key Responsibilities: - Ensure top-tier customer service standards for all existing international accounts. - Act as the primary escalation point for client concerns, proactively resolving issues to maintain strong relationships. - Oversee the end-to-end customer journey, ensuring seamless execution of client projects and timely order fulfillment. - Develop strategies to enhance customer retention and satisfaction. - Implement and maintain efficient backend operations for order processing, invoicing, and account management. - Forecast customer needs and align with sourcing teams for stocking plans. - Plan and monitor PD and production timelines, implementing corrective actions when needed. - Standardize customer service protocols and ensure compliance with company policies. - Lead, mentor, and develop the customer service and key account management teams. - Provide training to enhance CRM capabilities and managerial skills within the team. - Foster a culture of efficiency, accountability, and continuous improvement. - Analyze customer service metrics to drive efficiency and enhance service delivery. - Leverage data insights to optimize pricing models and identify areas for improvement. - Align customer service strategies with business goals for sustained growth. - Work closely with operations, logistics, and finance teams to ensure seamless execution of processes. - Align with product development and production teams to anticipate customer needs. - Support e-commerce and order management operations from an international perspective. Qualifications Required: - Strong preference for candidates with experience in International Jewellery Business, luxury, B2B, or tech-enabled businesses. - Leadership & Vision: Proven ability to lead and manage customer service teams with a strategic, problem-solving mindset. - Customer Orientation: Strong experience in key account management with a focus on high-value international clients. - Operational Excellence: Background in streamlining backend processes and enhancing service efficiency. - Strong Communication & Negotiation Skills: Ability to manage high-pressure situations and engage with senior stakeholders effectively. - Quantitative & Analytical Ability: Comfortable with data-driven decision-making and process optimization. - Jewelry Industry Expertise: Experience in jewelry manufacturing, product development, or a related luxury B2B business is highly preferred. - International Experience: Exposure to global markets and working with diverse clients is an added advantage. - Education: Graduate in Business/Design/Jewelry. Postgraduate qualifications/certifications are a plus. - Technology Proficiency (preferred): Familiarity with CRM systems, ERP tools, and digital service management platforms.,