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1,300 Process Engineer Jobs in Navi Mumbai

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posted 2 months ago

Direct Bank payroll in phone banking process at Andheri

CARE WORLD IMMIGRATION PRIVATE LIMITED
experience0 to 4 Yrs
Salary2.5 - 5 LPA
location
Mumbai City
skills
  • voice process
  • customer service
  • banking process
  • banking
  • graduate fresher
Job Description
Direct Bank payroll job in phone banking process at Andheri - Excellent English Communication- Location boundary (Churchgate to Virar) (CST to Ghatkopar)- Must have scored min 60% in SSC, HSC and Graduation- Must try to get min 40 marks in Assessment Test Immediate Joining > Need Graduate Freshers only (No CA/Dr./ BSC / BSC . IT profiles)> Freshers as well as experienced can apply.> Need Excellent comms with MS Excel & Word Knowledge (B28 high quality)> Candidates have to answer inbound calls and assist customers with their Queries/Requests/Complains related to their banking products like Savings A/c, Current A/C, Credit Cards, etc> Raise Requests & Complaints on behalf of the customer in the CRM tool.> Candidate should be fluent in English as well as Hindi.> Age - Up to 35 years> Male / Female both can apply.> No transportation facility will be provided.> Salary - Up to 37,000 (5,00,000 ctc)> Extra Benefits: PF deduction, salary on Bank Payroll, Self-Mediclaim> Shift Timings : Male - 6 am to 12.30 am (any 9 hrs) & Females - 8 am to 8 pm (Any 9 hrs)> 6 days working, 1 rotational offs. Interested can call on 8898527268 or email on infoekta1@gmail.com
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posted 2 months ago
experience1 to 6 Yrs
Salary1.0 - 4.0 LPA
location
Pune, Bangalore+4

Bangalore, Noida, Hyderabad, Kolkata, Mumbai City

skills
  • international voice process
  • customer support
  • inbound calls
  • voice process
  • uk calls
  • us calls
Job Description
We are hiring for International voice Process(Senior Process Executive) Role.Eligibility: Any Graduate, any post graduate Experience: min 1yr to max 10 yrs of experience into international voice process.CTC:5-7 LPA5 days working (work from office)2 Rotational Week off2 way cab will be providedwork Location: Bangalore, Pune, Hyderabad Thanks & Regards,Mounika HR, 8297077110,(Share me your resume to what's app)mail id: saimounika.p@liveconnections.in (Share me your resume to this Mail id)
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posted 3 days ago
experience0 to 3 Yrs
Salary2.0 - 3.5 LPA
location
Thane, Mumbai City
skills
  • voice process
  • chat process
  • international bpo
  • customer service
  • good communication
Job Description
TECH MAHINDRA - HIRING FOR Chat Process - EXPERIENCED (Hiring for immediate Joiners only) Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: -Graduate/Undergraduate degree - Freshers with no prior Experience can Apply For this role. - Candidates with 6-12 months of chat experience  Selection Process: -HR Interview - Mock chat Assessment - Ops Interview  Compensation: -Experienced Candidates: Up to 3.8 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - UK Shift Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  CONTACT:8850664461 Pragati HR HR Team Tech Mahindra  
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posted 2 months ago

International voice Process

Tech Mahindra Ltd.
Tech Mahindra Ltd.
experience0 to 4 Yrs
Salary2.0 - 5 LPA
location
Mumbai City
skills
  • bpo voice
  • voice process
  • customer service
  • upselling
  • international bpo
  • sale
Job Description
TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process  Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills  LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience  Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview  Compensation: - Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)  Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7  Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  Apply now: CONTACT: 9987085478 Amisha Mallah HR Team Tech Mahindra
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posted 2 months ago
experience0 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Mumbai City
skills
  • chat process
  • customer service
  • voice process
  • good
  • communication
  • international bpo
Job Description
TECH MAHINDRA - HIRING FOR Chat Process - EXPERIENCED/FRESHERS (Hiring for immediate Joiners only) Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: -Graduate/Undergraduate degree - Freshers with no prior Experience can Apply For this role. - Candidates with 6-12 months of chat experience  Selection Process: -HR Interview - Mock chat Assessment - Ops Interview  Compensation: -Experienced Candidates: Up to 3.8 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - UK Shift Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  CONTACT:8451973989 Rachel SHR Team Tech Mahindra  
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posted 2 months ago
experience0 to 4 Yrs
Salary2.5 - 4.5 LPA
location
Thane, Mumbai City
skills
  • international bpo
  • non voice process
  • cse
  • chat process
  • customer service
  • csa
Job Description
TECH MAHINDRA - HIRING FOR Chat Process - EXPERIENCED/FRESHERS (Hiring for immediate Joiners only) Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: -Graduate/Undergraduate degree - Freshers with no prior Experience can Apply For this role. - Candidates with 6-12 months of chat experience  Selection Process: -HR Interview - Mock chat Assessment - Ops Interview  Compensation: -Experienced Candidates: Up to 3.8 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - UK Shift Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  CONTACT:9921899528-Divya HR Team Tech Mahindra  
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posted 1 week ago
experience2 to 5 Yrs
Salary7 - 12 LPA
location
Pune, Bangalore+7

Bangalore, Noida, Chennai, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi

skills
  • java
  • apis
  • spring
  • rest
  • maintenance
  • framework
Job Description
Job Title Software Engineer Job Summary We are looking for a skilled Software Engineer to join our development team. In this role, you will design, code, test, and maintain software applications, working closely with cross-functional teams to deliver high-quality solutions. You should be comfortable working in a dynamic environment, troubleshooting issues, and adapting to new technologies as needed. Key Responsibilities Software Design & Development Design, develop, and implement software applications using modern programming languages and frameworks. Write clean, efficient, scalable, and maintainable code following best practices. Translate requirements into functional software features and components. Testing, Debugging & Maintenance Perform unit testing, integration testing and other testing as needed to ensure software quality and reliability. Troubleshoot, debug, and resolve software defects or issues in a timely manner. Maintain and upgrade existing applications, ensuring they remain efficient, secure, and up-to-date. Collaboration & Cross-Functional Work Collaborate with product managers, designers, QA, and other stakeholders to define requirements, design solutions, and deliver features. Participate in code reviews, provide constructive feedback, and follow code standards and best practices. Document software design, code changes, workflows, and maintain version control records. Continuous Improvement & Learning Keep up-to-date with emerging technologies, development practices, and industry trends and apply them when beneficial. Contribute to process improvements, help refine development workflows, and enhance software quality and performance. Qualifications & Skills Bachelors degree in Computer Science, Software Engineering, Information Technology, or a related discipline. Proven experience (or strong internship / project experience) in software development working with one or more programming languages (e.g. Java, Python, C++, JavaScript, etc.). Good understanding of the software development life cycle (SDLC), version control, and coding best practices. Strong problem-solving, debugging, and analytical skills. Ability to work collaboratively in a team environment, communicate clearly, and coordinate across teams. Adaptability and willingness to learn new technologies, frameworks, tools, and development practices quickly. (Optional / Preferred) Additional Skills Experience with front-end or back-end frameworks / libraries / full-stack development. Familiarity with database systems (SQL / NoSQL), web services / APIs, cloud services or DevOps practices depending on project needs. Experience with automated testing frameworks, CI/CD pipelines, containerization, or related modern development tools.
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posted 2 months ago
experience1 to 6 Yrs
location
Navi Mumbai, Kalyan+4

Kalyan, Thane, Dombivali, Panvel, Mumbai City

skills
  • subject matter expertise
  • sme
  • telecom
  • international voice process
  • international bpo
Job Description
 We are currently seeking a Subject Matter Expert fortheir Telecom Process into ISP for Navi Mumbai Airoli location. Please see below some of the responsibilities of the SME role:  Support Team/Coach (SME) shall: (i) Support in the new hire experience classroom including crosschecks and contact handling. (ii) Possess knowledge of where learners are in their learning whenever providing support. (iii) Facilitate debrief sessions. (iv) Observe and support contact handling, observe behaviors such as hold, tool usage, and efficient navigation. (v) Attend and engage in the reinforcement training and contribute when applicable. (vi) Support questions through various communication tools. (vii) Supervise assigned team to meet or exceed client and corporate goals including C-SAT and FCR, Operational metrics, Quality, Customer satisfaction, Client satisfaction, and Profitability/Productivity. (i) Regular monitoring, coaching and development of agents with the team. Implement agent recognition programs under direction of Manager Site Operations. Share best practices across teams and build spirit of teamwork. Process:Experience inVoice Processismandatory(International)Background:BPOExperienceShiftWindow:24x7Weekoffs:Any2daysinaweekLocation:AiroliExperienceTarget:Experience in handling team;have managed clients;hands on excel and people management skillsSkills:Good communication skills;Excelknowledge;People management;Leadershipskills;QuickLearner;Adaptability,handled attrition&shrinkage,Schedule Adherence,Login Hours Breaks,CSAT,DSAT,AHT Quality Bottom Quartile Management,NPS Any Query Kindly Contact- 7400855477 /rdubey@peshr.com   
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posted 2 weeks ago

Trainee Service Desk engineer

IMPACT INFOTECH PVT. LTD.
experience0 Yrs
Salary50,000 - 1.0 LPA
location
Mumbai City
skills
  • bsc
  • it
  • service
  • bca
  • css
  • sql
  • desk
  • html
  • trainee
  • btech
  • executive
Job Description
Job Title: Trainee Service Desk Engineer Company: Anunta TechnologyClient: LTFSLocation: Goregaon, MumbaiCompensation: 15,000 Gross / 14,100 Net Job Description: We are looking for a dedicated and technically sound L0 Application / Service Desk Executive to join our team and support our client, LTFS. The role involves handling client-side service desk operations, managing inbound and outbound calls, and providing basic application-level support. Key Responsibilities:* Handle client inbound and outbound calls for application/service desk support.* Log, track, and resolve incidents or escalate them as per defined SLAs.* Provide first-level troubleshooting and support for end-user issues.* Document all interactions and maintain accurate ticket records.* Coordinate with internal teams to ensure timely issue resolution.* Follow operational and process compliance as per Anunta and LTFS standards. Eligibility Criteria:Education: Graduate in IT or related field.Note: Candidates pursuing higher studies are not eligible. Experience: Fresher or up to 1 year of relevant experience. Technical Skills:Basic knowledge of SQL and HTML.Good understanding of computer systems and applications. Soft Skills:Good communication and interpersonal skills.Customer-focused and proactive approach. Work Schedule: Shift Timings: Rotational shifts (No night for Females)9:00 AM 6:00 PM11:00 AM 8:00 PM2:00 PM 9:00 AMWeek Off: RotationalMust be comfortable with 24x7 rotational shifts.
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posted 2 months ago
experience1 to 6 Yrs
Salary1.5 - 3.5 LPA
location
Mumbai City
skills
  • voice support
  • us process
  • international voice process
  • uk process
  • communication skills
  • bpo
  • chat support
Job Description
 TECH MAHINDRA - HIRING FOR Chat Process (FRESHERS - EXPERIENCED)      Key Responsibilities:   - Voice Process/Chat Process    - Provide excellent customer service to clients across different time zones    - Resolve customer queries effectively and efficiently    - Demonstrate strong communication and interpersonal skills      LOCATION : Mumbai    NOTE- ONLY MUMBAI CANDIDATES CAN APPLY      Eligibility:    -Graduate/Undergraduate degree    - Candidates with 6 months of international chat process experience       Selection Process:    -HR Interview    -Mock chat Assessment    - Ops Interview     Compensation:    -Experienced Candidates: Up to 3.8 LPA (depending on your last CTC and performance in the interview and process) \ - For Freshers-2.90 LPA      Shift Requirements:    - UK Shift   Perks and Benefits:    - One-way cab facility (for addresses within designated boundaries) Western- Virar to church gate Central- CST- Thane Harbour - CST-Vashi - Quick onboarding process    - Competitive benefits package       Apply now:   CONTACT: 9921899528- Divya             
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posted 2 days ago

Team Leader - Collections (International Process)

Epicenter Technologies Private Limited
Epicenter Technologies Private Limited
experience3 to 8 Yrs
location
Mira Bhayandar, Mumbai City
skills
  • tl
  • collections
  • team lead
  • us collections
  • team leader collections
  • team leader
  • tl collections
  • collections team leader
Job Description
Roles & responsibilities: Plan and manage the group's performance on the Score card metrics and look for methods to constantly exceed expectations Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions Strong orientation towards Customer Experience Develop action plans and coach to improve the individual, and partner in the performance improvement of the team as required Manage projects as assigned within defined metrics and timelines Create an environment of high energy and enthusiasm Responsible for management of Engagement, Attrition and ESAT for the team Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment Resolve employee concerns with urgency & accuracy Engage in effective Career Development activities like effective career coaching and counselling Desired skills & experience: Minimum 1 year of experience in Leadership, preferably in US Debt Collections Strong MIS skills - Proficient in MS Word, Excel, Access, Strong analytical bend of mind with good logical reasoning Strong interpersonal skills at both verbal and written Strong concepts of leadership competencies, displays ownership, accountability and pro activeness Good communication and writing skills preferred Minimum Flexibility working in rotational US Shifts
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posted 1 week ago
experience9 to 14 Yrs
Salary6 - 12 LPA
location
Pune, Bangalore+7

Bangalore, Noida, Chennai, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi

skills
  • erp
  • sap
  • rest api
  • java
  • sql
Job Description
Job Title: Vehicle Assembly Quality Engineer Location: Open to All Cities Experience: 9+ Years Qualification: Bachelors Degree CTC Range: 6,00,000 12,00,000 Job Type: Full-time Status: Open Posted On: 31-Oct-2025 Job Description We are seeking an experienced Vehicle Assembly Quality Engineer to oversee and enhance the quality processes within vehicle production and assembly operations. The ideal candidate will bring a strong technical background in Java, SQL, REST APIs, SAP/ERP systems, along with hands-on experience in team management and manpower handling. This role involves ensuring product quality, driving process improvements, coordinating with cross-functional teams, and supporting digital systems used within vehicle assembly environments. Key Responsibilities Monitor, evaluate, and improve quality processes across the vehicle assembly line. Work with SAP/ERP systems to manage quality records, workflows, and reporting. Utilize Java, SQL, and REST APIs to support and troubleshoot digital tools and quality systems. Develop and implement corrective and preventive action plans (CAPA). Coordinate with production, engineering, and supply chain teams to resolve quality issues. Lead and manage manpower to ensure smooth workflow and adherence to quality standards. Conduct root cause analysis (RCA) and support continuous improvement initiatives. Ensure compliance with organizational and industry quality standards. Required Skills Strong experience in Vehicle Assembly Quality or related automotive manufacturing quality roles. Proficiency in Java, SQL, and REST APIs for system support and troubleshooting. Knowledge of SAP/ERP quality modules. Excellent team management and manpower handling capabilities. Strong understanding of automotive quality standards and processes. Ability to collaborate effectively with cross-functional teams. Nice-to-Have Skills Exposure to automation tools or digital manufacturing platforms. Experience with problem-solving frameworks like 8D, 5 Why, FMEA, etc. Functional Area Quality / Manufacturing / Automotive Engineering
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posted 2 months ago
experience0 to 3 Yrs
Salary2.0 - 3.5 LPA
location
Thane, Mumbai City
skills
  • international bpo
  • chat process
  • customer service
  • voice process
  • good communication
Job Description
TECH MAHINDRA - HIRING FOR Chat Process - EXPERIENCED/FRESHERS (Hiring for immediate Joiners only) Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: -Graduate/Undergraduate degree - Freshers with no prior Experience can Apply For this role. - Candidates with 6-12 months of chat experience  Selection Process: -HR Interview - Mock chat Assessment - Ops Interview  Compensation: -Experienced Candidates: Up to 3.8 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - UK Shift Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  CONTACT:992189528-Divya S HR Team Tech Mahindra  
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posted 2 months ago
experience0 to 4 Yrs
Salary2.0 - 5 LPA
location
Mumbai City
skills
  • international bpo
  • bpo voice
  • customer service
  • voice process
  • upselling
  • sale
Job Description
TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process  Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills  LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience  Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview  Compensation: - Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)  Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7  Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  Apply now: CONTACT: 9987085478 Amisha Mallah HR Team Tech Mahindra
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posted 1 month ago
experience1 to 6 Yrs
location
Navi Mumbai, Thane+3

Thane, Dombivali, Panvel, Mumbai City

skills
  • isp
  • international bpo
  • bpo
  • international voice process
  • telecom
  • team leader
  • telecom process
Job Description
We is currently seeking a Team Leader for their Telecom Process into ISP for NaviMumbai.location.The ideal candidate must have a minimum of one year of experience as Team leader for international process.Join us and be part of our dynamic team! Designation : Team Leader -Telecom Process Locatin: Airoli Navi Mumbai. Roles and Responsibilities:* Lead and supervise a team to meet operational goals* Develop and implement strategies to improve processes* Monitor performance and provide feedback* Ensure compliance with company policies and procedures* Education : HSC /GradExperience : Minimum 1 year of experience as a TL on paperProcess : Experience in Voice Process is mandatory (International)* Background : BPO Experience* Shift Window : 24 x 7* Week offs : Any 2 days in a week* Location : Airoli* Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills* Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage ,Schedule Adherence ,Login Hours Breaks ,CSAT, DSAT ,AHT Quality Bottom Quartile Management, NPSPrevious experience as a Team Leader on Papers* Required Skills* Strong problem-solving skills* Excellent communication and teamwork abilities Please send your updated resume & Kindly confirm the same Basic Details 1. Permanent Address 1. Current Address 1. Mobile Number 1. Alternate Mobile No Employment 1. Company Name 1. Overall Experience 1. Relevant Experience 1. Notice Period 1. Last Working Day, if resigned 1. Current Annual Salary ( in lakhs per annum) 1. Monthly Salary ( in Rupees) 1. Do you have last 3 Salary Slips Expectations 1. Do you have offer, in hand 1. Expected Monthly Salary ( in Rupees) 1. Reasons for Change Any query Kindly contact 7400855477 /rdubey@peshr.com
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posted 1 month ago
experience0 to 4 Yrs
location
Navi Mumbai, Kalyan+4

Kalyan, Thane, Dombivali, Panvel, Mumbai City

skills
  • legal
  • process
  • document verification
  • title insurance
  • title search
  • document checking
  • documentation
  • associate
Job Description
General Information Timings:8 pm to 6am (Night Shift) Job Location : Turbhe Type of Employment: Permanent Type of Work:Work from Office Key Responsibilities: Job Description Job Brief: We are seeking a diligent Title Examiner to assist with the research and review of property titles to determine their legal status. The Title Examiner will be responsible for searching public and private records for real estate agencies, or title insurance companies. Responsibilities: Examine Documentation: Review documents such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements to verify factors like property legal descriptions, ownership, or restrictions. Prepare Title Reports: Create detailed reports describing any title encumbrances encountered during searches and outline actions needed to clear titles. Verify Documents: Ensure the accuracy and completeness of land-related documents. Collaborate: Confer with Managers and/or Team Leads (Onshore and/or Offshore) to exchange title-related information or resolve problems. Conduct Searches: Perform public record searches to collect information about a property, including previous sales and transactions to ensure all prior mortgages and liens have been paid off. Ensure Tax Compliance: Verify that all taxes related to a property are up-to-date and paid. Maintain Records: Keep detailed records of the title search process and report any discrepancies in property titles. Requirements: Education: A bachelor's degree is preferred. Experience: Freshers are welcome, however, prior experience in title examination or research analysis is beneficial. Typing Speed: Minimum 25wpm Typing speed with 95% efficiency. Service Agreement: Candidate should be okay with 2 years service agreement. Skills: o Strong research and problem-solving skills. Any query kindly contact :7400855477  / rdubey@peshr.com
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posted 1 week ago

Hiring for Domestic Real Estate sales process at Malad

CARE WORLD IMMIGRATION PRIVATE LIMITED
experience1 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Mumbai City
skills
  • domestic bpo
  • sales process
  • real estate sales
  • outbound sales
  • cold calling
Job Description
Hiring for Domestic Real Estate sales process at Malad  Process: (Real Estate)Process details: outbound (Lead generation) Prior experience : Graduate or undergraduate with 6 months calling experience Shift timing: 8am to 8pm (any 9 hours)Any one week off *CTC : 30000 CTC Excellent communication skills  Interested can call on 8898527268 or email on infoekta1@gmail.com
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posted 2 months ago

International Voice Process

IMPACT INFOTECH PVT. LTD.
experience1 to 5 Yrs
Salary1.0 - 3.5 LPA
location
Navi Mumbai, Kalyan+4

Kalyan, Thane, Dombivali, Panvel, Mumbai City

skills
  • customer service
  • international call center
  • international voice process
Job Description
Were Hiring Customer Support Associate (Voice Process) Location: Thane (Work from Office) Salary: Up to 33,000 In-hand Shift: US Shift (Night Shifts) Education: 12th Pass / Any Graduate Experience: Freshers or Experienced candidates welcome Notice Period: Immediate Joiners Only Note: No Pick & Drop Facility Provided Job Role: Handle inbound customer calls professionally. Provide accurate information and resolve customer queries. Maintain call quality standards and customer satisfaction.  
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posted 2 months ago

Team Lead - Email Process

Epicenter Technologies Private Limited
Epicenter Technologies Private Limited
experience3 to 8 Yrs
Salary2.0 - 4.5 LPA
location
Mumbai City
skills
  • non voice
  • email process
  • team leading
  • email support
  • chat process
Job Description
Team Lead - Email We're looking for an experienced Team Lead to manage and guide a team handling insurance-related complaints via emails and calls. The ideal candidate will have strong leadership and coaching skills, with a focus on process improvement and ensuring high-quality customer service. Location: Mumbai, India Working Days: 6 days (Day Shift)Requirements: * Lead team handling insurance complaints via email & phone* Coach team on clear, professional email writing* Monitor performance, ensure targets & quality metrics are met* Handle escalations & resolve issues promptly* Identify process gaps & suggest improvements* Communicate with clients & internal teams* Prepare performance & improvement reports* Graduate with 2+ years as Team Lead (email/back-office)* Strong communication, leadership & coaching skills
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posted 6 days ago

International Chat Process

Tech Mahindra Ltd.
Tech Mahindra Ltd.
experience1 to 6 Yrs
Salary2.0 - 3.0 LPA
location
Mumbai City
skills
  • international bpo
  • customer
  • process
  • voice
  • support
  • international
  • service
  • uk
  • non
Job Description
  Tech Mahindra- Hiring for International BPO Key Responsibilities: Non- Voice Process Provide Excellent customer service to clients across different time zones Resolve customer queries effectively and efficiently Demonstrate strong communication and interpersonal skills NOTE: ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: HSC pass Graduate/Undergraduate degree Freshers with excellent communication skills can apply (no prior experience required) Candidates with 0-12 months of international voice process experience are also welcome to apply Shift Requirement: Candidates should be comfortable working rotational shift, window starts from 12:30pm to 3:00 am ( Any 9.5 hours of rotational shift ) Perks and benefits: One-way cab facility( for addresses within designated boundaries) Quick onboarding process Competitive benefits package Apply now- Contact: Komal Gurav 8108948988, Email- komalvinod.gurav@techmahindra.com HR Team Tech Mahindra    
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