product-evolution-jobs-in-arcot

801 Product Evolution Jobs in Arcot

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posted 1 week ago

AVP- Product

Weekday AI (YC W21)
experience5 to 12 Yrs
location
All India
skills
  • Product Lifecycle Management
  • Agile Methodologies
  • Product Vision Strategy
  • Product Launch GotoMarket
  • Product Growth Optimization
  • Stakeholder Collaboration Leadership
  • Datadriven Decisionmaking
Job Description
As an AVP - Product at Weekday's client in Mumbai, you will play a key role in leading end-to-end product initiatives and driving the evolution of the product portfolio. Your experience in high-impact product roles within fast-paced, product-led environments will be crucial in defining the product vision, leading cross-functional execution, and driving product growth across the full product lifecycle. Key Responsibilities: - Define and champion the overall product vision, ensuring alignment with business goals, customer needs, and market trends. - Translate strategic objectives into clear product roadmaps, prioritizing features and initiatives using data-driven decision-making. - Lead product lifecycle management from ideation and requirements gathering through development, launch, iteration, and sunset. - Drive successful product launches, coordinating cross-functional teams to ensure readiness across product, engineering, operations, marketing, and support. - Steer ongoing product growth efforts through experimentation, A/B testing, feature optimization, and performance analytics. - Act as a trusted partner to business, engineering, and leadership teams, aligning product initiatives with broader organizational objectives. - Mentor junior product managers, fostering a culture of innovation, accountability, and user-centric thinking. Qualifications & Skills: - 5-12 years of experience in Product Management, ideally in tech-driven or product-first organizations. - Proven experience managing product roadmaps, driving product launches, and owning full product lifecycle management. - Strong background as a Product Manager or Product Owner, with hands-on exposure to agile methodologies and modern product development practices. - Demonstrated ability to grow products through iterative development, experimentation, and data-driven strategies. - Exceptional communication, problem-solving, and stakeholder management skills. - Ability to balance strategic thinking with execution excellence.,
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posted 2 weeks ago
experience4 to 8 Yrs
location
Maharashtra, Pune
skills
  • Google Cloud Platform GCP Expertise
  • Google Chat API App Script Development
  • Experience with Google Chat
  • CCAI
  • System Architecture Design
  • DevOps CICD
  • Backend Development
Job Description
You will be leading a team of developers in charge of supporting and enhancing the Google Chat platform. As the dedicated system architect for this new chat functionality and the product owner for its maintenance, your responsibilities will include overseeing platform stability, scalability, and feature evolution. You will manage a team of four professionals, comprising developers, QA specialists, and a GCP DevOps engineer to ensure seamless delivery and operational excellence. **Key Responsibilities:** - Lead a team of developers responsible for ongoing support and enhancement of the Google Chat platform - Act as the system architect for the new chat functionality and serve as the product owner for maintenance - Oversee platform stability, scalability, and feature evolution - Manage a team of developers, QA specialists, and a GCP DevOps engineer **Qualifications Required:** - Total Work Experience: 4 to 6 years - English Fluency: Intermediate - Required Branch(es) of study: IT, Understanding of Google Chat and Salesforce integration - Skills Required: - Google Cloud Platform (GCP) Expertise - Google Chat API & App Script Development - Experience with Google Chat and CCAI - System Architecture & Design - DevOps & CI/CD - Backend Development About the company: Our client is one of the United States" largest insurers, providing a wide range of insurance and financial services products with a gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with over 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Our client is part of one of the largest Insurance Groups in the world.,
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posted 3 days ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Business acumen
  • Strategic thinking
  • Risk
  • controls
  • Change
  • transformation
  • Enterprise Risk Management Framework ERMF
  • Operational Risk Framework ORF
  • Barclays Control Framework BCF
Job Description
As an AVP - Product Governance at Barclays, you will embark on a transformative journey to spearhead the evolution of the digital landscape, driving innovation and excellence. Your role will involve harnessing cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. **Key Responsibilities:** - Support oversight and guidance related to issues management concerning risk and control issues, including quality and adherence to SLAs throughout the issues management process. - Collaborate to ensure frameworks are effectively implemented and managed across aligned businesses, functions, and horizontals. - Provide advice, education, and awareness on issues management as part of continuous improvement and enhanced service framework. - Drive improved and sustainable controls culture through the use of data-led indicators to ensure insightful Control Forums and risk-focused conversations. - Monitor key indicators, provide insights to leadership, and oversee the risk profile through analytics covering root cause analysis of issues and thematic trends. - Proactively identify and resolve thematic issues to drive control enhancement opportunities using key data insights. - Offer specialist consultancy and advisory services to drive high-quality risk management aligned with strategy, regulation, Group frameworks, policies, and standards. **Qualifications Required:** - Experience in a Control type role/team. - Ability to apply judgment, balance risk versus business interest, and ensure compliance with relevant policies and standards. - Knowledge of Enterprise Risk Management Framework (ERMF), Operational Risk Framework (ORF), and Barclays Control Framework (BCF). The job location for this role is Chennai. In this role, your purpose will be to assess the integrity and effectiveness of the bank's internal control framework to support risk mitigation and protection of operational, financial, and reputational risk. **Accountabilities:** - Collaborate with stakeholders to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings. - Identify and investigate potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned with the bank's control framework. - Develop reports to communicate key findings from risk assessments, including control weaknesses and recommendations to stakeholders. - Execute reviews to determine the effectiveness of the bank's internal controls framework aligned with policies, regulations, and best practices. - Implement adherence to the Barclays Controls Framework and set appropriate methodology for assessing controls against the framework. As an Assistant Vice President, you will be expected to: - Consult on complex issues and provide advice to support issue resolution. - Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda. - Take ownership of managing risk and strengthening controls related to the work done. - Collaborate with other areas of work to stay informed about business activity and strategy. - Engage in complex analysis of data from multiple sources to solve problems effectively. - Communicate complex information and influence stakeholders to achieve outcomes. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,
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posted 2 weeks ago
experience5 to 10 Yrs
location
Maharashtra, Pune
skills
  • product management
  • analytical skills
  • market research
  • competitive analysis
  • enterprise SaaS
  • B2B products
  • scaling products
  • revenue growth
  • data forecasting
  • crossfunctional communication
  • industryspecific modules
  • usecasebased solutions
Job Description
As a Product Manager for the Demand Forecasting Tool at Nihilent, you will be responsible for scaling a powerful demand forecasting platform originally built for a global QSR giant into an enterprise-grade solution suitable for various industries like retail, manufacturing, and logistics. Your role will involve leading the transformation of the existing product into a market-leading platform by driving product growth, developing vertical-ready prototypes, refining positioning, and directly contributing to revenue growth. This is an exciting opportunity to shape a product, influence go-to-market strategy, and work at the nexus of technology, data, and business. **Key Responsibilities:** - Manage the growth of the demand forecasting platform and drive its evolution into an enterprise-grade solution - Develop prototypes tailored for different verticals to expand the platform's usability - Enhance the positioning of the product in the market to establish it as a leading solution across industries - Contribute directly to revenue growth through strategic product initiatives - Conduct strategic market research and competitive analysis to inform product development and positioning - Collaborate effectively with cross-functional teams including engineering, design, and business to ensure successful product outcomes - Create industry-specific modules and use-case-based solutions to cater to diverse client needs **Qualifications Required:** - 5-10 years of overall experience with a minimum of 3 years in product management - Strong exposure to enterprise SaaS or B2B products - Proven track record in scaling products from early traction to widespread adoption - Demonstrated success in driving revenue growth through product initiatives - Proficiency in data and forecasting concepts with strong analytical skills - Excellent communication skills for effective collaboration with diverse teams - Ability to perform in-depth market research and competitive analysis - Experience in creating industry-specific modules or use-case-based solutions As a Product Manager at Nihilent, you will play a pivotal role in transforming the demand forecasting platform into a market-leading solution, driving revenue growth, and influencing the go-to-market strategy. Your expertise in product management, data analysis, and cross-functional collaboration will be instrumental in the success of this role.,
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posted 1 week ago

Sr Product Manager

Syneos Health
experience5 to 9 Yrs
location
Telangana
skills
  • Product Management
  • Business Analysis
  • Stakeholder Management
  • Requirement Gathering
  • Quality Assurance
  • Implementation
  • Change Management
  • Communication
  • Collaboration
  • Relationship Building
Job Description
As a Senior Product Manager at Syneos Health, you will play a crucial role in contributing to the evolution of industry-leading products and services that have a positive impact on the lives of patients worldwide. Your responsibilities will include: - Translating and prioritizing business needs into technical and analytical requirements for product development and design. - Effectively communicating technical concepts to non-technical clients and stakeholders. - Leading development efforts by collaborating with business and technical partners, managing stakeholder expectations, gathering requirements, ensuring quality assurance, overseeing implementation, driving user adoption, and managing change. - Collaborating with engineers to draft requirements, statements of work, budget estimates, scope definitions, timelines, and supplier line-ups. - Establishing tools and processes to enhance communication and collaboration among team members. - Identifying unresolved business needs in coordination with internal and external clients to guide the product strategy. - Building and nurturing relationships with internal and external partners. Additionally, Syneos Health's Technology & Data Solutions (TDS) business unit serves as an accelerator for life sciences innovation. TDS integrates advanced technology acquisitions, homegrown products & applications, and actively engages in new M&A and partnership activities to deliver critical insights for customers. The TDS team drives enterprise-wide adoption and change management for innovative tech & data solutions, ultimately supporting the goal of bringing new medicines to patients faster and with greater impact. Please note that the tasks, duties, and responsibilities outlined in this job description are not exhaustive. The Company may assign additional tasks at its discretion. Equivalent experience, skills, and education will also be considered. The company is committed to compliance with applicable laws and regulations, including providing reasonable accommodations under the Americans with Disabilities Act.,
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posted 5 days ago
experience5 to 9 Yrs
location
Haryana
skills
  • Network Design
  • Leadership
  • Communication
  • Collaboration
  • Innovation
  • Strategic thinking
  • Interpersonal skills
  • AiOPS
  • IPOptical transport technologies
  • Customercentric approach
  • Datadriven decision making
  • Problemsolving
Job Description
Role Overview: As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We are a technology company that leads with our humanity, driving our business priorities alongside meaningful social, community, and societal impact. Key Responsibilities: - Drive the evolution of network planning capabilities and AiOPS initiatives. - Lead Network Digital Twin projects for improved accuracy and efficiency. - Manage and mentor a small team in the Network Design application space. - Set objectives and performance metrics aligned with organizational goals. - Understand customer needs and translate them into actionable strategies. - Explore partnerships and support sales engineering workflows. - Work with internal teams like Hardware and Navigator development. - Align product development with customer priorities. - Promote innovative solutions and foster experimentation. - Use metrics to inform strategies and refine products. - Represent the product line at industry events and stay ahead of trends. Qualifications Required: - Leadership experience in product line management, particularly in Telco software applications. - Expertise in AiOPS, Network Design, and IP/Optical transport technologies. - Strong communication, collaboration, and customer-centric approach. - Proven track record of bringing software applications to market. - Ability to foster innovation and make data-driven decisions. - Growth in product adoption and market share. - Execution of AiOPS and Network Digital Twin initiatives. - Delivery of roadmap milestones aligned with customer needs. - Team engagement and performance. - Strategic thinker and problem-solver. - Collaborative and results-oriented. - Strong leadership and interpersonal skills. - Adaptable in ambiguous situations. Additional Company Details: Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.,
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posted 2 weeks ago
experience12 to 16 Yrs
location
All India
skills
  • SaaS
  • Product Leadership
  • Data Science
  • Compliance
  • Data Privacy
  • Fintech
  • AIML
  • AI Technologies
  • Financial Automation
Job Description
**Job Description** As the Chief Product Officer (CPO) at Fincent, you will be the strategic and operational leader of the product function. Your role involves owning everything from vision and strategy to delivery and market success. You will play a crucial part in leading the evolution of Fincent into an AI-first fintech platform. Your responsibilities include ensuring that every product decision delivers measurable impact, simplicity, and delight to our customers. This role requires visionary thinking, deep product leadership experience, technical fluency in AI/ML, and a strong understanding of the U.S. SMB market. **Key Responsibilities** - Define and own Fincent's end-to-end product strategy and roadmap, aligning AI innovation with business and GTM goals. - Lead the evolution of Fincent's platform into a fully AI-powered SaaS solution, delivering intelligent, automated workflows for SMBs. - Partner closely with founders and the leadership team to translate company vision into actionable product strategy and execution. - Collaborate with Engineering, Design, and Data Science teams to deliver scalable, secure, and human-centric product experiences. - Evaluate and integrate emerging AI technologies, frameworks, and tools to accelerate product innovation. - Build, mentor, and scale a world-class product organization with a culture of excellence, speed, and ownership. - Ensure ethical AI practices, data privacy, and compliance with U.S. financial and data regulations. - Represent Fincent in external forums, customer discussions, investor meetings, and thought leadership platforms. **Qualifications** - 12+ years of experience in product leadership within SaaS and AI-driven environments. - Proven success in building and scaling AI-powered SaaS products for the U.S. market. - Deep understanding of SMB and mid-market user behavior, compliance, and product-market fit in the U.S. ecosystem. - Strong design-first and customer-centric mindset building intuitive, impactful user experiences. - Demonstrated success in building 01 and 1N products, from concept to scale. - Experience leading cross-functional, distributed product teams in high-growth startups. - Deep expertise in applied AI/ML, LLMs, data engineering, and cloud-native SaaS architecture. - Experience in fintech or similar financial automation products is a strong advantage. - Exceptional leadership, communication, and strategic influence across stakeholders and teams. *Note: The additional details of the company were not mentioned in the job description provided.*,
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posted 2 weeks ago
experience4 to 8 Yrs
location
Punjab
skills
  • Product Strategy
  • Market Research
  • User Stories
  • Stakeholder Management
  • Jira
  • Confluence
  • Azure DevOps
  • Microservices
  • System Architecture
  • Product Delivery
  • AgileScrum Methodologies
  • APIdriven Products
Job Description
Role Overview: You will be joining a team dedicated to building innovative trading applications, liquidity management solutions, plug-ins, and business intelligence tools to redefine global trading technology. As the Lead Product Owner, you will be responsible for shaping the product strategy, overseeing delivery, and driving innovation within the organization. Your role will involve translating company objectives into actionable product strategies, collaborating with cross-functional teams, and ensuring the successful launch of market-leading products. Key Responsibilities: - Translate company goals into actionable product strategies and oversee the delivery of high-quality products. - Develop detailed product requirements, specifications, and user stories for successful product launches. - Provide regular progress updates to senior management and key stakeholders. - Manage the product backlog, ensuring alignment with customer needs and business value optimization. - Collaborate with Business Analysts, developers, and cross-functional teams to define release plans and manage deployment timelines. - Foster communication and collaboration across all teams involved in product development. - Identify risks or blockers that may affect product delivery and adjust the roadmap as necessary. - Coordinate product releases to ensure timely delivery of features and enhancements. - Stay informed about the market, competitor landscape, client needs, and industry trends to drive product evolution and innovation. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, Business, or a related field. - 5+ years of experience as a Product Owner, preferably in Financial Services, FinTech, or Trading Systems. - Proficiency in English, both written and verbal. - Experience managing multiple products from concept to delivery. - Ability to define objectives and KPIs for development teams. - Strong analytical and problem-solving skills. - Excellent communication, leadership, and stakeholder management abilities. Additional Company Details: The company is on a mission to challenge industry standards and push the frontier of global trading technology. They are seeking talented individuals who can adapt quickly, thrive in a dynamic environment, and contribute to a collaborative, fast-paced team. Please note: Technical skills such as Agile/Scrum methodologies, experience with product management tools like Jira and Confluence, and familiarity with API-driven products and system architecture concepts are preferred for this role.,
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posted 1 week ago
experience5 to 10 Yrs
location
Karnataka
skills
  • APIs
  • Microservices
  • Cloud infrastructure
  • Integration frameworks
Job Description
As a Principal Product Manager, you will play a crucial role in leading the evolution of core platforms within the company. Your responsibilities will include: - Defining and driving the product vision and roadmap for the company's core systems and platform capabilities. - Collaborating with Engineering, Architecture, and Business teams to modernize foundational services for enhanced reliability, scalability, and extensibility. - Developing shared services and APIs to facilitate faster delivery across various product verticals. - Driving platform standardization and interoperability to minimize fragmentation and technical debt. - Utilizing data-driven insights to prioritize tasks and evaluate platform efficiency, uptime, and adoption. - Leading cross-functional alignment to ensure that platform investments align with long-term business goals and technology strategy. - Mentoring product peers and promoting a robust product culture centered on platform thinking and operational excellence. To qualify for this role, you should have: - 10+ years of Product Management experience, with a minimum of 5 years focused on platforms, core systems, or enterprise architecture. - A strong technical background with experience in APIs, microservices, cloud infrastructure, and integration frameworks. - Demonstrated success in building and scaling platforms that cater to multiple business domains or product lines. - Excellent communication and stakeholder management skills, capable of engaging with both technical and business audiences. - A passion for system design, reusability, and long-term scalability.,
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posted 1 week ago
experience5 to 9 Yrs
location
Tamil Nadu, Coimbatore
skills
  • JavaScript
  • HTML
  • CSS
  • ITSM
  • ITIL
  • Stakeholder management
  • Communication skills
  • Leadership skills
  • Scripting
  • Automation
  • Process optimization
  • ServiceNow Developer
  • Product Manager
  • RESTSOAP APIs
  • ServiceNow Studio
  • Flow Designer
  • IntegrationHub
  • CMDB management
  • IoT integrations
  • Product management methodologies
Job Description
As a Senior ServiceNow Product Manager & Developer at Hillenbrand, you will play a crucial role in leading the strategic development and execution of the ServiceNow platform within a complex manufacturing environment. Your deep technical expertise combined with strong product management skills will be essential in shaping the platform roadmap, driving innovation, and delivering scalable solutions to support manufacturing operations worldwide. Key Responsibilities: - Define and maintain the product roadmap for ServiceNow, aligning platform capabilities with manufacturing operations, supply chain, and enterprise needs on a global scale. - Lead the design, development, and customization of ServiceNow applications, modules, and workflows to optimize manufacturing processes, maintenance, and operational efficiency. - Partner with manufacturing leaders, global IT teams, and business units to gather requirements, prioritize features, and translate complex operational needs into technical solutions. - Manage ongoing enhancements, feature releases, and backlog prioritization to ensure continuous improvement and platform evolution supporting manufacturing excellence. - Recommend and implement UI/UX improvements tailored to manufacturing and field operations to enhance user adoption and satisfaction. - Oversee system integrations with manufacturing execution systems (MES), ERP, IoT devices, and other internal/external systems, ensuring seamless data flow and automation. - Monitor platform performance across multiple global sites, troubleshoot issues, and implement improvements to ensure reliability, scalability, and security. - Establish and enforce best practices for platform configuration, security, and compliance across manufacturing facilities worldwide. - Stay informed on ServiceNow platform features, manufacturing industry trends, and emerging technologies to drive innovation and operational excellence. - Lead cross-functional teams on platform projects, ensuring timely delivery, stakeholder alignment, and adoption across global manufacturing sites. Preferred Experience and Qualifications: - Proven experience as a ServiceNow Developer, Administrator, or Product Manager with a strong technical background in manufacturing environments. - Demonstrated success in managing platform roadmaps, product lifecycle, and delivering enterprise-wide solutions. - Strong knowledge of JavaScript, HTML, CSS, REST/SOAP APIs, and ServiceNow development tools. - Experience with ServiceNow Studio, Flow Designer, IntegrationHub, and other platform modules. - Deep understanding of ITSM, ITIL, and CMDB management within manufacturing or industrial contexts. - Experience working in a global, multi-site manufacturing organization. - Excellent stakeholder management, communication, and leadership skills. - ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are highly desirable. Who we are: Mold-Masters is a global leader in the plastics industry, an Operating Company of Hillenbrand. They design, manufacture, distribute, sell, and service highly engineered and customized plastic processing equipment and systems. With a history of over 50 years, Mold-Masters has built a reputation on delivering innovative technologies that optimize production to enhance molded part quality, increase productivity, and lower part cost. Mold-Masters" products are utilized by customers of all sizes in various industries worldwide.,
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posted 2 months ago
experience15 to 20 Yrs
location
Noida, Uttar Pradesh
skills
  • Product evolution
  • Emerging technologies
  • Software engineering
  • Product development
  • Stakeholder engagement
  • Product monetization strategy
  • B2B SaaS platforms
  • Client pain points
  • Revenue opportunities
  • Crossfunctional teams
  • Tech innovation
  • SaaS business models
Job Description
Role Overview: As the visionary Head of Product & Technology Strategy at a leading Cloud Platinum Partner, your role will involve leading the end-to-end product monetization strategy for a suite of in-house developed B2B SaaS platforms. You will collaborate with business leaders to align the product roadmap with client pain points, identifying and driving revenue opportunities across existing enterprise clients in India and the US. Your responsibility will also include creating a framework for product evolution by incorporating client feedback, usage data, and market trends. It will be crucial for you to partner with cross-functional teams (sales, tech, customer success) to ensure successful go-to-market and scale. Additionally, you will drive strategic tech innovation while staying informed about emerging technologies and SaaS business models. Key Responsibilities: - Lead end-to-end product monetization strategy for a suite of in-house developed B2B SaaS platforms. - Collaborate with business leaders to align product roadmap with client pain points, creating value-based solutions. - Identify and drive revenue opportunities across existing enterprise clients in India and the US. - Create a framework for product evolution, combining client feedback, usage data, and market trends. - Partner with cross-functional teams (sales, tech, customer success) to ensure successful go-to-market and scale. - Drive strategic tech innovation without getting lost in operational or marketing execution. - Stay ahead of the curve on emerging technologies and SaaS business models. Qualifications Required: - 15-20 years of experience with a strong foundation in software engineering or product development. - Proven leadership in B2B SaaS product strategy with a direct contribution to revenue build-up. - Hands-on experience in product scaling, monetization, and lifecycle management. - Background in non-captive, client-facing product organizations (SaaS, product firms, or tech-led service companies). - Excellent strategic, analytical, and stakeholder engagement skills.,
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posted 2 days ago
experience6 to 10 Yrs
location
Maharashtra, Pune
skills
  • UX design
  • Product design
  • Graphic design
  • Adobe Creative Suite
  • Design thinking
  • Agile methodologies
  • Design tools Sketch
  • Figma
  • InVision
  • Design systems
  • Accessibility standards WCAG
  • Usercentered design principles
  • Humancomputer interaction
Job Description
As a Product Designer at BMC, you will play a crucial role in leading the design and evolution of the design system used across multiple products and platforms. Your responsibilities will include: - Leading and facilitating collaboration with product designers and UI developers to ensure design system alignment across products. - Developing and maintaining design standards and guidelines to ensure consistency across all products and platforms. - Managing and tracking the component library to ensure accuracy, scalability, and usability. - Championing innovative design thinking within the team to drive groundbreaking design solutions. - Conducting research and usability testing for components to optimize user experience. - Auditing existing UI components and patterns to identify inconsistencies and opportunities for consolidation. - Designing components in a generic and flexible way to ensure usability across all BMC products. - Staying up-to-date with industry trends and best practices in product design. - Partnering with engineering for accurate implementation and building strong relationships with stakeholders. To be successful in this role, you should have: - A Bachelor's or Master's degree in product design, graphic design, or a related field. - Minimum of 6 years of experience in UX/product design with a strong portfolio showcasing your skills and impact. - Expertise in design tools such as Sketch, Figma, Adobe Creative Suite, and InVision. - Experience with design systems, component libraries, and design standards. - Knowledge of accessibility standards (WCAG) and inclusive design best practices. - Understanding of user-centered design principles, design thinking, and human-computer interaction. - Excellent communication, collaboration, problem-solving, and critical thinking skills. - Ability to work in a fast-paced environment and manage multiple projects simultaneously. - Experience with Agile methodologies is a plus. BMC is a culturally diverse, award-winning organization that values trust and community engagement. Join us in our mission to help customers become Autonomous Digital Enterprises and drive innovation in the mainframe modernization space. If you're excited about BMC and this opportunity, we encourage you to apply, even if you've had a break in your career. Visit [BMC Careers Page](https://bmcrecruit.avature.net/returnship) to learn more and apply.,
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posted 1 week ago

AI Product Designer

Zocket Technologies Private Limited
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Product design
  • User research
  • Usability testing
  • Prototyping
  • UIUX design
  • AI design
  • Design systems
  • AIdriven tools
Job Description
As a product designer at Zocket, you will be at the forefront of shaping the future of marketing with adGPT, your ChatGPT for ads. Your role will involve designing next-gen AI experiences, leading end-to-end product design, integrating AI-first design principles, collaborating deeply with AI teams, pushing the boundaries of prototyping, shaping a design system for an AI-first platform, championing user research & usability testing, and staying ahead of the curve. Key Responsibilities: - Design next-gen AI experiences: Craft intuitive agentic interfaces where users collaborate with AI in real time to build and launch ad campaigns. - Lead end-to-end product design: From deep research and rapid ideation to wireframes, prototypes, and polished UIs for web and mobile platforms. - Integrate AI-first design principles: Balance automation with user trust and control. Create transparent, explainable interactions that build confidence in AI-driven decisions. - Collaborate deeply with AI teams: Work hand-in-hand with product, engineering, and AI/ML experts to transform LLMs, autonomous agents, and generative AI models into accessible workflows. - Push the boundaries of prototyping: Use modern tools (Figma, Replit, Bolt, Lovable) and AI-driven builders to prototype at lightning speed and test ideas that can scale globally. - Shape a design system for an AI-first platform: Build and maintain reusable design frameworks that support rapid product evolution and global adoption. - Champion user research & usability testing: Understand how global users engage with AI platforms, and design flows that work across different cultures, languages, and ad markets. - Stay ahead of the curve: Be Zocket's in-house radar for new AI/GenAI tools, UX breakthroughs, and design patterns shaping the next decade of software. Qualifications: - 3+ years of product design experience in SaaS, MarTech, AdTech, or AI-first platforms. - A portfolio of shipped digital products that highlights creative problem-solving, global usability, and elegant design under complexity. - Mastery in design tools (Figma, Sketch, Adobe XD) and exposure to AI-driven tools (Replit, Bolt, Lovable). - Strong foundation in UI/UX principles, design systems, and interaction design. - Demonstrated ability to conduct research and usability testing, and iterate designs based on evidence. - Working knowledge of LLMs, agents, generative AI and an ability to design for AI-driven workflows. - Systems thinking: Ability to think beyond screens and flows; you can design agentic ecosystems where multiple AI agents, humans, and tools work together seamlessly.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Product Management
  • Strategic Planning
  • Innovation
  • Product Lifecycle Management
  • Market Analysis
  • Communication Skills
  • Customer Feedback
  • Networking Architectures
Job Description
As a Product Manager at Cisco Switching Team, you will have a pivotal role in shaping the future of a multi-billion-dollar product portfolio. You will be responsible for various strategic initiatives of the product, including defining the product vision, creating the product roadmap, driving customer growth, and increasing product revenue. Your main objective will be to ensure the profitable growth of the product at targeted rates. This role presents an exceptional opportunity to lead the strategy, innovation, and evolution of a key Cisco Enterprise Switching product line. Your responsibilities will include overseeing the delivery and life cycle management of Cisco Enterprise Switching products and solutions, such as new product introductions, compliance/certifications, and customer deliveries. In this role, you will impact the Enterprise Switching business at Cisco, which is undergoing a dynamic transformation. The environment is fast-paced, deadline-driven, success-oriented, and entrepreneurial. Your typical activities as a Product Manager will involve collaborating with Engineering to develop innovative product features, working cross-functionally to execute Enterprise Network OS software and technology roadmaps, acting as the primary liaison for customer feedback and requirements, forecasting opportunities for product lines with multi-billion dollar revenues, developing strategic product line roadmaps, driving results-focused campaigns across various markets, communicating the product value proposition to internal and external audiences, defining key product metrics for success measurement, and leading the entire product lifecycle from concept to end of sale. **Key Responsibilities:** - Develop innovative product features and functionality in collaboration with Engineering - Collaborate cross-functionally to execute Enterprise Network OS software and technology roadmaps - Act as the primary liaison for customer feedback, requirements, and R&D - Forecast opportunities for product lines with multi-billion dollar revenues - Develop strategic product line roadmaps to drive product adoption and differentiation - Lead results-focused campaigns across various markets - Communicate product value proposition to internal and external audiences - Define key product metrics for success measurement **Qualifications Required:** - Bachelors with 7 years of experience or Masters with 5 years of experience - Technical background working on complex software projects with engineering teams - Intermediate knowledge of data center & enterprise networking architectures - Excellent verbal, written, and presentation skills for effective communication with technical and non-technical individuals At Cisco, you will be part of a company that is revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. With a history of fearless innovation spanning 40 years, Cisco provides solutions that empower the collaboration between humans and technology across physical and digital worlds, offering unparalleled security, visibility, and insights. The company's worldwide network of experts and doers creates meaningful solutions that impact the digital landscape globally. Cisco operates as a team, collaborating with empathy to drive significant changes on a global scale, making an impact everywhere. You will have the opportunity to work in a collaborative environment with limitless opportunities for growth and innovation. Cisco values its employees and recognizes that their power starts with you.,
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posted 1 week ago
experience2 to 6 Yrs
location
Jaipur, Rajasthan
skills
  • Product Planning
  • Electronics
  • Market Research
  • Jira
  • Trello
  • Communication
  • Project Coordination
  • Lifecycle Management
  • Hardware Product Development
  • Customer Feedback
  • Quality Testing Oversight
  • Documentation Reporting
  • Figma
  • Notion
Job Description
As an Associate Product Manager at Headfox Innovations Pvt. Ltd., you will play a crucial role in driving the development and evolution of our hardware products. Your responsibilities will include: - Product Planning & Lifecycle Management: - Support end-to-end product development from concept to launch - Maintain product roadmap and ensure alignment with business and technical teams - Electronics/Hardware Product Development: - Collaborate with design, R&D, and sourcing teams for prototyping, testing, and scaling production - Assist in BoM creation, vendor coordination, and sample validation - Cross-Functional Collaboration: - Work closely with engineering, QC, and operations to ensure hardware feasibility and timely execution - Act as a bridge between technical specs and business outcomes - Market Research & Customer Feedback: - Conduct competitor benchmarking and market trends analysis - Gather customer insights to guide feature updates and usability improvements - Quality & Testing Oversight: - Support field testing and coordinate improvements based on test feedback - Track product issues and work on resolutions with internal teams - Documentation & Reporting: - Maintain technical documentation, spec sheets, and compliance records - Provide regular product status reports to leadership Key Skills & Requirements: - 2-4 years of experience in product management or electronic/hardware product development - Strong understanding of product development lifecycle, especially hardware - Knowledge of basic electronic components, manufacturing, and prototyping - Experience with tools like Jira, Trello, Figma, or Notion preferred - Excellent communication, documentation, and project coordination skills - Education: B.Tech/B.E. (Electronics, Electrical, Mechanical, or related fields) preferred Join Headfox to work on futuristic products that impact road safety and smart mobility. Be a part of a passionate, fast-moving start-up environment and learn directly under product, design, and tech experts.,
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posted 1 week ago
experience2 to 6 Yrs
location
Maharashtra
skills
  • Website Management
  • SEO
  • Analytics
  • UX
  • Google Analytics
  • Stakeholder Management
  • Project Coordination
  • Digital Product Management
  • CMS Tools
  • Search Console
Job Description
As an Assistant Product Manager at Godrej Capital, your primary responsibility will be to manage and enhance the Godrej Capital website and digital experiences. This role requires a digital-first professional who can drive website growth, increase organic traffic, improve user engagement, and generate leads through continuous product enhancements, performance tracking, and collaboration with cross-functional teams. To excel in this role, you need to be analytical, creative, and have a strong grasp of digital product management and website optimization. Key Responsibilities: - Manage and own the Godrej Capital website to ensure a seamless experience, high performance, and accurate content. - Drive continuous website enhancements and product improvements in collaboration with design, content, tech, and marketing teams. - Monitor and analyze website traffic, conversion metrics, and user behavior to identify growth opportunities. - Work closely with SEO and content teams to increase organic visibility and inbound lead generation. - Define and maintain the website product roadmap, ensuring timely delivery of enhancements and new feature rollouts. - Ensure that digital journeys align with business goals, marketing campaigns, and customer needs. - Utilize analytics and A/B testing to optimize user experience and conversion performance. - Stay updated with the latest web, UX, and digital product trends to bring innovation and agility to the platform. Qualification & Experience: - MBA from Tier 1-2 College. - Minimum 3 years of experience in digital product management, website management, or growth-focused digital roles. - Proven experience in managing website operations and leading cross-functional digital projects. - Strong understanding of SEO, analytics, UX, and digital growth strategies. - Familiarity with CMS tools, Google Analytics, Search Console, and performance tracking dashboards. - Experience in BFSI or consumer-facing digital platforms preferred. - Excellent communication, stakeholder management, and project coordination skills. By joining Godrej Capital, you will be part of a customer-first digital ecosystem that aims to deliver seamless financial experiences. As a member of the Digital team, you will play a crucial role in enhancing the online presence of Godrej Capital, driving engagement, and directly contributing to lead generation and business growth. This role offers you the opportunity to: - Own and shape the evolution of Godrej Capital's digital presence. - Collaborate with cross-functional teams to deliver impactful user journeys. - Use analytics, experimentation, and creativity to drive measurable business outcomes. - Be part of a fast-growing, innovation-driven organization that is building the future of digital finance.,
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posted 2 weeks ago
experience4 to 8 Yrs
location
All India
skills
  • Software Development
  • Agile methodologies
  • JIRA
  • Confluence
  • APIs
  • Databases
  • Software architecture
  • Leadership
  • Product Owner
  • Testing frameworks
  • Quality Management Systems
  • UX principles
  • Usercentered design
  • Scrum Product Owner
  • Decisionmaking
  • Problemsolving
Job Description
As a Product Owner at our company, you will play a crucial role in taking full ownership of the software components for internal tools. Your responsibilities will involve leading the development team to deliver high-quality solutions aligned with stakeholder needs. You will collaborate with various teams such as product management, UX, architects, and operations to gather and refine business requirements. Furthermore, you will translate these requirements into actionable technical tasks and work closely with QA to ensure all requirements are testable and have clearly defined acceptance criteria. Key Responsibilities: - Take full ownership of software components for internal tools, driving their development and evolution. - Lead the development team in delivering high-quality solutions aligned with stakeholder needs. - Help shape product vision and strategy with product management to ensure alignment with organizational goals. - Create, manage, and prioritize the product backlog to focus on the most valuable tasks. - Continuously refine the backlog based on stakeholder feedback, changing priorities, and business needs. - Professionally interact with stakeholders to gather inputs and ensure alignment on project goals. - Act as the primary point of contact for stakeholders regarding product progress, priorities, and changes. - Contribute to technical documentation as required to fulfill QMS requirements. - Use metrics and stakeholder feedback to inform prioritization and drive continuous improvement. Requirements: - 4-6 years of experience as a product owner or in a similar role within a software development team. - Strong ability to translate business requirements into actionable technical tasks. - Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence). - Basic understanding of software development concepts, including APIs, databases, and testing frameworks. - Exceptional communication and interpersonal skills to effectively interact with cross-functional teams and stakeholders. - Strong analytical skills to identify and resolve issues effectively. - Ability to define and document clear acceptance criteria for requirements. - Experience in creating and maintaining technical documentation to meet compliance requirements (e.g., QMS). Nice to Have: - Experience working in regulated industries or with Quality Management Systems (QMS). - Familiarity with UX principles and user-centered design. - Knowledge of software architecture and development lifecycle. - Certifications such as Certified Scrum Product Owner (CSPO) or equivalent. Soft Skills: - Strong leadership and decision-making capabilities. - Proactive and solution-oriented mindset. - Team player with a collaborative approach to problem-solving. - Committed to delivering high-quality results and continuous improvement. Education Qualifications: - Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. As a Product Owner at our company, you will play a crucial role in taking full ownership of the software components for internal tools. Your responsibilities will involve leading the development team to deliver high-quality solutions aligned with stakeholder needs. You will collaborate with various teams such as product management, UX, architects, and operations to gather and refine business requirements. Furthermore, you will translate these requirements into actionable technical tasks and work closely with QA to ensure all requirements are testable and have clearly defined acceptance criteria. Key Responsibilities: - Take full ownership of software components for internal tools, driving their development and evolution. - Lead the development team in delivering high-quality solutions aligned with stakeholder needs. - Help shape product vision and strategy with product management to ensure alignment with organizational goals. - Create, manage, and prioritize the product backlog to focus on the most valuable tasks. - Continuously refine the backlog based on stakeholder feedback, changing priorities, and business needs. - Professionally interact with stakeholders to gather inputs and ensure alignment on project goals. - Act as the primary point of contact for stakeholders regarding product progress, priorities, and changes. - Contribute to technical documentation as required to fulfill QMS requirements. - Use metrics and stakeholder feedback to inform prioritization and drive continuous improvement. Requirements: - 4-6 years of experience as a product owner or in a similar role within a software development team. - Strong ability to translate business requirements into actionable technical tasks. - Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence). - Basic understanding of software development concepts, including APIs, databases, and testing frameworks. - Exceptional communication and interpersonal skills to effectively interact with cross-functional teams and stakeh
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posted 2 weeks ago
experience5 to 9 Yrs
location
All India, Hyderabad
skills
  • industrial automation
  • Agile methodologies
  • Jira
  • Confluence
  • data governance
  • project management
  • leadership
  • communication
  • Digital Project Management
  • OTIT integration
  • IIoT concepts
  • cloud
  • edge computing architectures
  • Manufacturing Execution Systems MES
  • pharmaceutical manufacturing processes
  • GMP requirements
  • AgileScrum methodologies
  • Agile mindset
  • Digital strategy governance
  • Consumer experience
  • Application Design Integration
  • Compliance of Computerized systems
Job Description
**Role Overview:** As a Product Owner for the IIoT Platform Streaming Engine at Sanofi, you will play a crucial role in leading the development, implementation, and evolution of Sanofi's industrial data streaming capabilities. Your responsibilities will include overseeing the current Streaming Engine, managing the transition to the new IIoT platform, and ensuring effective data streaming from shop floor equipment to digital applications. **Key Responsibilities:** - **Product Vision and Strategy:** - Own the product vision for data streaming capabilities within Sanofi's manufacturing environment - Align streaming capabilities with Sanofi's digital transformation strategy and manufacturing goals - Develop and maintain the product roadmap for Streaming Engine utilizing the enhanced capabilities of the new IIoT platform - Collaborate with stakeholders to define success metrics and KPIs for the platform - **Backlog Management and Prioritization:** - Define, prioritize, and maintain the product backlog for the Streaming Engine - Create detailed user stories and acceptance criteria for development teams - Balance technical debt, new features, and maintenance requirements - Ensure the backlog reflects both immediate needs and strategic long-term goals - **Stakeholder Management and Collaboration:** - Work closely with cross-functional teams including Digital, Global Engineering, Manufacturing Science and Technology (MSAT), Data Foundations, and Artificial Intelligence (AI) - Facilitate workshops and requirements gathering sessions with users across manufacturing sites - Communicate product updates, roadmap changes, and release plans to all stakeholders - **Technical Leadership:** - Understand and communicate technical aspects of data streaming, time series data, and industrial connectivity - Partner with data platform teams to ensure seamless integration of streamed data - **Platform Transition Management:** - Lead the transition from the current Streaming Engine to the new IIoT Platform Streaming Engine - Define migration strategies for existing data streams and configurations - Identify and mitigate risks associated with the platform transition - **Feature Development and Implementation:** - Oversee the development of key features including self-service data streaming capabilities, time series data extraction, contextual data management, equipment catalogue, and monitoring capabilities - Ensure features meet user needs and technical requirements - **Quality and Performance Management:** - Define and track quality metrics for the platform - Monitor platform performance and reliability - Implement data reconciliation processes and validation mechanisms - Ensure compliance with regulatory requirements **Qualification Required:** - **Minimum Experience & Knowledge:** - Strong understanding of industrial data systems, OT/IT integration, and IIoT concepts - Experience as a Product Owner or similar role in technical product management - Knowledge of pharmaceutical manufacturing processes and GMP requirements - Experience with Agile methodologies and tools - **Education:** - Bachelor's Degree or equivalent in Information Technology or Engineering **About the Company:** Sanofi is on a digital transformation journey revolutionizing pharmaceutical manufacturing to enhance operational excellence and maintain industry leadership. The company values diversity and inclusion, leading with inclusion to empower its people and drive progress in science. If you are passionate about Engineering, Digital, and Robotics and seek a challenging role with a global impact, join Sanofi to pursue progress and discover extraordinary opportunities for personal and professional growth in a supportive environment. **Role Overview:** As a Product Owner for the IIoT Platform Streaming Engine at Sanofi, you will play a crucial role in leading the development, implementation, and evolution of Sanofi's industrial data streaming capabilities. Your responsibilities will include overseeing the current Streaming Engine, managing the transition to the new IIoT platform, and ensuring effective data streaming from shop floor equipment to digital applications. **Key Responsibilities:** - **Product Vision and Strategy:** - Own the product vision for data streaming capabilities within Sanofi's manufacturing environment - Align streaming capabilities with Sanofi's digital transformation strategy and manufacturing goals - Develop and maintain the product roadmap for Streaming Engine utilizing the enhanced capabilities of the new IIoT platform - Collaborate with stakeholders to define success metrics and KPIs for the platform - **Backlog Management and Prioritization:** - Define, prioritize, and maintain the product backlog for the Streaming Engine - Create detailed user stories and acceptance criteria for development teams - Balance technical debt, new features, and maintenance
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posted 2 weeks ago
experience2 to 6 Yrs
location
All India
skills
  • Javascript
  • developer relations
  • Google Analytics
  • web programming technologies
  • Google Ads
Job Description
Role Overview: At Google, the focus is always on putting the users first. As a Product Manager, you will have the opportunity to work on products that impact millions of people daily. Your role will involve collaborating with various teams to guide products from conception to launch by bridging the technical and business aspects. You will be responsible for breaking down complex problems into actionable steps that drive product development. Key Responsibilities: - Be a thought leader in ensuring exceptional measurement in a privacy-first world at Google. - Define the goal for the evolution of conversion measurement in response to ecosystem, regulatory, and industry changes. - Develop new privacy-preserving modeling solutions and enhance existing models to support Google's Ads business growth in a privacy-conscious manner. - Collaborate with other Google measurement products (e.g., Google Analytics, Google Tag Manager, Google Marketing Platform) to maintain consistency in measurement practices while adapting to the privacy paradigm shift. Qualifications Required: - Bachelor's degree or equivalent practical experience. - 5 years of experience in product management or a related technical role. - 2 years of experience developing or launching products or technologies within security, privacy, or a related area. - 3 years of experience in a role preparing and delivering technical presentations to executive leadership. - Experience with Javascript, web programming technologies, or developer relations. - Experience in Google Analytics, Google Ads, or similar tools. - Excellent execution, problem-solving, product insight, technical, and creative skills. - Excellent communication and product storytelling skills. Role Overview: At Google, the focus is always on putting the users first. As a Product Manager, you will have the opportunity to work on products that impact millions of people daily. Your role will involve collaborating with various teams to guide products from conception to launch by bridging the technical and business aspects. You will be responsible for breaking down complex problems into actionable steps that drive product development. Key Responsibilities: - Be a thought leader in ensuring exceptional measurement in a privacy-first world at Google. - Define the goal for the evolution of conversion measurement in response to ecosystem, regulatory, and industry changes. - Develop new privacy-preserving modeling solutions and enhance existing models to support Google's Ads business growth in a privacy-conscious manner. - Collaborate with other Google measurement products (e.g., Google Analytics, Google Tag Manager, Google Marketing Platform) to maintain consistency in measurement practices while adapting to the privacy paradigm shift. Qualifications Required: - Bachelor's degree or equivalent practical experience. - 5 years of experience in product management or a related technical role. - 2 years of experience developing or launching products or technologies within security, privacy, or a related area. - 3 years of experience in a role preparing and delivering technical presentations to executive leadership. - Experience with Javascript, web programming technologies, or developer relations. - Experience in Google Analytics, Google Ads, or similar tools. - Excellent execution, problem-solving, product insight, technical, and creative skills. - Excellent communication and product storytelling skills.
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posted 2 weeks ago
experience5 to 9 Yrs
location
United Kingdom
skills
  • Product Adoption
  • Relationship Management
  • Onboarding
  • Product Evolution
  • Account Management
  • Customer Retention
  • Communication Skills
  • Technical Proficiency
  • Strategic Planning
  • Customer Success
  • Influence
  • Cloud Platforms
  • ROI Calculation
  • Matrix Organizations
  • Cloud Certifications
  • B2B Environment
  • Technical Account Management
Job Description
As a Customer Success Manager in JPMCs central Infrastructure Platforms team, your role is crucial in elevating the customer journey by translating product insights into lasting relationships. Your expertise in proactive collaborations, onboarding, and product evolution will be instrumental in developing and maintaining customer relationships that bring our product value propositions to life. You will be a core contributor to the team, building strong relationships with customers and understanding their individual needs and goals. **Key Responsibilities:** - Drive product adoption, expansion, and retention activities to maintain a healthy customer base. - Conduct regular and proactive account meetings to share best practices, provide use case demonstrations, communicate future releases, and gather feedback on the product's impact on customers' business needs. - Guide customers through the onboarding process, setting up the product according to their requirements and leveraging your deep understanding of our products. - Track key success metrics, provide data and feedback to the Product team, and inform new features and priorities. - Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform organization. - Act as a cloud tech advisor and navigator for customers, including private and public cloud platforms, products, and tooling. - Lead cross-functional resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. - Drive annual planning and delivery structures in collaboration with customers, identifying shared goals and areas where IP enablement is essential. **Qualification Required:** - 5+ years of experience in customer success roles in product or technology. - Demonstrated ability to influence product adoption and customer retention. - Excellent communication and interpersonal skills. - Proven ability to learn new technologies and teach them to others. - Knowledge of public and private cloud offerings, as well as technical proficiency across various domains. - Strong writing and communication skills, experience in constructing technical business cases, calculating ROIs, and developing strategic plans. - Ability to navigate complex matrix organizations and communicate effectively at an executive level. - Cloud technical certifications in AWS, Azure, and/or GCP. This role also offers opportunities for growth and development, including exposure to a business-to-business (B2B) environment, advanced knowledge of the product development lifecycle, technical design, and data analytics. Experience in technical account management, professional services, or customer advisory functions would be a plus. As a Customer Success Manager in JPMCs central Infrastructure Platforms team, your role is crucial in elevating the customer journey by translating product insights into lasting relationships. Your expertise in proactive collaborations, onboarding, and product evolution will be instrumental in developing and maintaining customer relationships that bring our product value propositions to life. You will be a core contributor to the team, building strong relationships with customers and understanding their individual needs and goals. **Key Responsibilities:** - Drive product adoption, expansion, and retention activities to maintain a healthy customer base. - Conduct regular and proactive account meetings to share best practices, provide use case demonstrations, communicate future releases, and gather feedback on the product's impact on customers' business needs. - Guide customers through the onboarding process, setting up the product according to their requirements and leveraging your deep understanding of our products. - Track key success metrics, provide data and feedback to the Product team, and inform new features and priorities. - Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform organization. - Act as a cloud tech advisor and navigator for customers, including private and public cloud platforms, products, and tooling. - Lead cross-functional resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. - Drive annual planning and delivery structures in collaboration with customers, identifying shared goals and areas where IP enablement is essential. **Qualification Required:** - 5+ years of experience in customer success roles in product or technology. - Demonstrated ability to influence product adoption and customer retention. - Excellent communication and interpersonal skills. - Proven ability to learn new technologies and teach them to others. - Knowledge of public and private cloud offerings, as well as technical proficiency across various domains. - Strong writing and communication skills, experience in constructing technical business cases, calculating ROIs, and developing strategic plans. - Abili
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