7,137 Quality Auditing Jobs in Greater Noida

Job Title: Order Management & Quality Analyst Location: Mysore Experience: 2 to 5 Years Employment Type: Full-TimeSalary : 4.5 LPANotice Period : Immediate Joiner Key Competencies: Strong understanding of order and contract elements (Sales Order, Purchase Order, Quotes, Contracts, Renewals, Client Nurturing). Awareness of business impact of downstream errors. Relevant industry experience with ERP systems (similar ERP preferred). Knowledge of contract terms and their effect on issue resolution. Experience in voice support and/or quality audits. (Optional) Knowledge of Lean / Yellow Belt concepts. Responsibilities: Process assigned transaction volumes accurately within set timelines. Perform Quality Audits to identify errors, measure accuracy, and ensure closure. Conduct Root Cause Analysis (RCA) and assign responsibility. Define follow-up actions and ensure timely execution. Communicate process updates, improvements, and gaps with cross-functional teams. Suggest and implement continuous process improvements. Maintain effective written & oral communication with internal customers. Requirements: Bachelors degree in Business, Commerce, or related field.2 to 5 years of relevant experience in Order Management / Quality Audit / ERP-based processes. Strong communication & analytical skills. Ability to work with cross-functional teams in a fast-paced environment. Interested candidates can share their CV at: For more details, contact: 82971 31110

Job Summary: - Driving a culture of Business Excellence across various Business Units and aligning the overall process flow with an end-to-end perspective, thereby enhancing the effectiveness & agility in overall business outcome- Ensure efficient & effective implementation of Quality agenda across Supply Chain, Research & Development, Sales and Marketing, in accordance with Asian Paints Quality Management System, Quality Policy & Consumer policy.Business Responsibility Areas:Digital Quality:- Identify & develop data analytics in Quality- Manage & Execute IT Projects with agility- IT vendor Management in support from APL IT teamQuality Agenda in Supply Chain, Sales and Research & Technology:- Cost of Poor-Quality Reduction - Dead, Defective & Damage Materials- Quality systems implementation & Quality Control in Manufacturing Operations- Driving Right First-Time initiatives in Manufacturing to the market- Customer Agenda - Near Zero Agreed Customer Complaints & Root Cause Analysis & 6-Sigma Projects- Quality Agenda in Manufacturing - Internal Quality Defects Reduction- Quality Agenda in Purchase and Sourcing of Raw Materials & packaging Materials- Quality Objectives Monitoring and Improvement- Customer Complaints Analysis & resolutionAudits:- Integrated Management System Audits (ISO Management Systems)- Process Audits- Vendor Audits- Plant Hygiene auditsEducation: Full time graduateWork Experience:- Corporate Quality / Centralized Role- Plant Experience in Quality Assurance and Quality Management- 5-6 Years of Experience in FMCG / Chemical / Process Industry

Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile   CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compiling, interpreting and communication all quality related statistical information internally as well as to the client. Leadership, coaching and mentoring skills. Excellent People Management skills. Immediate Joiners preferred   Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Hiring: Manager Analytics Quality (Warranty) | Bangalore Location: Bangalore Experience Required: 6+ Years Qualification: B.E Salary Range: 10,00,000 -19,00,000 (Annual) Industry: Automotive / Mobility / Quality Analytics About the Role Mahindra Last Mile Mobility Limited is seeking a highly skilled Manager Analytics Quality (Warranty) to lead data-driven improvements in warranty performance and overall quality processes. This role requires a strong foundation in quality tools, data analytics, and process excellence, along with hands-on expertise in Six Sigma methodologies. You will play a critical role in analyzing warranty data, guiding decision-making, optimizing cost, and enhancing operational efficiency. Key Responsibilities Lead end-to-end analytics for warranty data, including claim patterns, root cause identification, and financial impact analysis. Perform detailed evaluations, audits, and deep dives into warranty cases to identify recurring issues and trends. Develop and maintain cost estimation models to support informed decision-making. Design and generate MIS dashboards and reports using tools like Power BI. Collaborate with cross-functional teams across engineering, quality, manufacturing, and service teams to implement improvements. Drive process improvement initiatives using Six Sigma, 7 QC tools, and other quality tools. Mentor and guide junior team members on analytics methodologies and best practices. Support leadership with insights and data-backed recommendations for continuous improvement. Skills & Expertise Required Strong knowledge of Six Sigma, 7 QC tools, and other quality methodologies Expertise in Power BI and analytics-driven reporting Experience in handling large datasets and warranty-related data Strong analytical, problem-solving, and decision-making skills Ability to collaborate with multiple stakeholders and lead improvement projects Excellent communication and presentation skills Why Join Us Opportunity to influence quality strategy and warranty improvement at an organizational level Work closely with senior leadership and cross-functional teams Contribute to impactful, data-driven decision-making Grow within a dynamic and innovation-focused environment How to Apply Interested candidates can share their updated resume for further evaluation.

Job DetailsUrgently hiring for Quality Assurance for an immediate requirementLooking for a QA profile with BPO experience, the candidate should have at least 2 years of call auditing experience in a call center and be a graduate. Responsibilities:- Audit calls to ensure quality and compliance- Identify areas for improvement and provide feedback- Monitor and report on quality metrics- Support training and coaching initiatives Requirements:2+ years of call auditing experience in a call center- Graduate degree Must- Excellent communication skills in required language combinations- Strong analytical and problem-solving skills Interested candidates, kindly share with me your resumeHR Nicky- 8971146517 E-mail ID - nickywehyre555@gmail.com

Urgently hiring for Quality Assurance for immediate requirement Language Requirements: - English & Kannada- English & Malayalam- English & Marathi- English & Gujarati Looking for a QA profile with BPO experienceThe candidate should have at least 2 years of call auditing experience in a call center and be a graduate. Responsibilities: - Audit calls to ensure quality and compliance- Identify areas for improvement and provide feedback- Monitor and report on quality metrics- Support training and coaching initiatives Requirements: - 2+ years of call auditing experience in a call center- Graduate degree Must- Excellent communication skills in required language combinations- Strong analytical and problem-solving skills  Interested candidates kindly share me the resume-8971146517E-mail ID - nickywehyre555@gmail.com

Urgently hiring for Quality Assurance for immediate requirement Language Requirements: - English & Kannada- English & Malayalam- English & Marathi- English & Gujarati Looking for a QA profile with BPO experienceThe candidate should have at least 2 years of call auditing experience in a call center and be a graduate. Responsibilities: - Audit calls to ensure quality and compliance- Identify areas for improvement and provide feedback- Monitor and report on quality metrics- Support training and coaching initiatives Requirements: - 2+ years of call auditing experience in a call center- Graduate degree Must- Excellent communication skills in required language combinations- Strong analytical and problem-solving skills  Interested candidates kindly share me the resume-8971146517E-mail ID - nickywehyre555@gmail.com

Job ID: ITC/Q-P/20251030/27264 Role: Quality Control Parts Location: Pune Status: Open   Role Overview This role focuses on ensuring the quality of automotive partscovering exterior, interior, chassis, and electrical componentsthroughout the production lifecycle. The position involves part approval, supplier quality management, defect analysis, and process compliance to maintain mass production standards and regulatory requirements. Key Responsibilities Manage part quality from development to mass production. Execute Part Approval Systems (ISIR, PPAP, APQP). Develop and maintain Control Plans and FMEA documentation. Conduct 3D scanning, drawing studies, and quality risk evaluations. Perform supplier process audits and 4M (Man, Machine, Method, Material) evaluations. Ensure lot traceability and regulatory compliance. Support Engineering Change Management (ECM) and BOM reviews. Analyze field claims and quality failures to identify root causes. Oversee chassis and component quality throughout production cycles. Required Skills Part approval systems: ISIR, PPAP, APQP Control Plan & FMEA 3D Scanning & Drawing Study Quality risk analysis & audit skills Supplier process audit & 4M evaluation Mass production quality control ECM & BOM understanding Lot traceability and regulation management Field claim analysis Chassis and component quality expertise Qualification B.Tech (Mechanical/Automobile/Electrical preferred) Experience Required 4 to 10 years in automotive parts quality Salary Range 4,50,000 - 9,00,000

Job DetailsUrgently hiring for Quality Assurance for an immediate requirementLooking for a QA profile with BPO experience, the candidate should have at least 2 years of call auditing experience in a call center and be a graduate. Responsibilities:- Audit calls to ensure quality and compliance- Identify areas for improvement and provide feedback- Monitor and report on quality metrics- Support training and coaching initiatives Requirements:2+ years of call auditing experience in a call center- Graduate degree Must- Excellent communication skills in required language combinations- Strong analytical and problem-solving skills Interested candidates, kindly share with me your resumeHR Nicky- 8971146517 E-mail ID - nickywehyre555@gmail.com

Job DetailsUrgently hiring for Quality Assurance for an immediate requirementLooking for a QA profile with BPO experience, the candidate should have at least 2 years of call auditing experience in a call center and be a graduate. Responsibilities:- Audit calls to ensure quality and compliance- Identify areas for improvement and provide feedback- Monitor and report on quality metrics- Support training and coaching initiatives Requirements:2+ years of call auditing experience in a call center- Graduate degree Must- Excellent communication skills in required language combinations- Strong analytical and problem-solving skills Interested candidates, kindly share with me your resumeHR Nicky- 8971146517 E-mail ID - nickywehyre555@gmail.com

Urgently hiring for Quality Assurance for immediate requirement Language Requirements: - English & Kannada- English & Malayalam- English & Marathi- English & Gujarati Looking for a QA profile with BPO experienceThe candidate should have at least 2 years of call auditing experience in a call center and be a graduate. Responsibilities: - Audit calls to ensure quality and compliance- Identify areas for improvement and provide feedback- Monitor and report on quality metrics- Support training and coaching initiatives Requirements: - 2+ years of call auditing experience in a call center- Graduate degree Must- Excellent communication skills in required language combinations- Strong analytical and problem-solving skills  Interested candidates kindly share me the resume-8971146517E-mail ID - nickywehyre555@gmail.com

We Are Hiring Quality Analyst (Order Management) Pune Location: Pune Experience: 2 to 5 Years Employment Type: Full-time CTC: Up to 5 LPA We are looking for a skilled Quality Analyst with mandatory Order Management experience to ensure process excellence and zero-defect delivery across our operations. Key Responsibilities Perform Quality Checks as per the Service Quality Plan (SQP). Ensure 100% error-free reporting with strong RCA effectiveness. Participate in internal & external calibration sessions with minimal variance. Support PKTs and maintain zero variances from defined targets. Conduct/participate in SOP audits, identify NCs, and ensure timely closure. Complete all mandatory process trainings and certifications.   Requirements Order Management experience is mandatory Strong analytical and quality evaluation skills Good understanding of RCA, performance reporting, and process compliance High attention to detail with a continuous improvement mindset How to Apply Send your resume to salma.s@liveconnections.in or whatsapp 8297131110. 

 // Urgent hiring for Quality Assurance Engineer // Job Title: Quality Assurance Engineer QMS (Automotive Forging)Location: PuneExperience- 3+ yearsCtc-upto 5 lpa (depends on interview )Working days- 6 days Position Summary:The QA Engineer QMS will be responsible for ensuring that all qualitymanagement system (QMS) activities in the forging plant comply with IATF 16949,ISO 9001, and customer-specific requirements (CSR).The role focuses on developing, maintaining, and improving the QMS; conductinginternal audits; and supporting process and product quality in cold and hot forgingoperations. Key Responsibilities:1. Quality Management System (QMS): Maintain and continuously improve the IATF 16949-compliant QMS. Prepare, control, and update Quality Manual, Procedures, Work Instructions, and Formats. Ensure all process documentation (PFMEA, Control Plan, Flow Diagram) are current and approved. Facilitate management reviews, internal audits, and customer audits. 2. Audits && Compliance: Plan and execute internal quality audits and follow up on corrective actions. Support customer and third-party audits (IATF, OEM, Tier-1). Ensure compliance to Customer Specific Requirements (CSR). Maintain calibration, traceability, and document control systems. 3. Process && Product Quality: Monitor in-process inspection, SPC, and forging parameters (temperature, load, die condition). Support root cause analysis (RCA) and 8D corrective action for customer complaints. Conduct MSA (Measurement System Analysis) and capability studies (Cp, Cpk) for key characteristics. Review and approve PPAP and control plans. 4. Continuous Improvement: Drive improvement projects to reduce defects, rework, and process variation. Support KAIZEN, Poka-Yoke, and 5S initiatives on the shop floor. Participate in cross-functional teams (CFTs) for problem solving and process improvements. Qualifications && Skills:Education: Bachelors Degree / Diploma in Mechanical, Metallurgical, or IndustrialEngineering. Experience: 3-6 years of experience in automotive manufacturing (preferably cold/hot forging, machining, or heat treatment). Hands-on experience with IATF 16949 implementation, PPAP, and APQP documentation Exposure to customer audits (OEM or Tier-1) is mandatory. Technical Skills: Strong knowledge of IATF 16949, ISO 9001, and Core Tools (APQP, FMEA, MSA, SPC, PPAP). Understanding of forging process parameters, defects, and inspection methods. Proficiency in MS Office, Excel (data analysis), and QMS software (if applicable). Knowledge of GD&&T, inspection gauges, and metrology. Soft Skills: Excellent communication and documentation skills. Analytical mindset with problem-solving approach. Ability to work under pressure during audits and production challenges. Strong teamwork and leadership in cross-functional groups. Preferred Certifications (Optional but Advantageous): Internal Auditor Training IATF 16949 / ISO 9001 Six Sigma Green Belt / Lean Manufacturing SPC / MSA / Core Tools Certification

BE IT or CS B Tech MCA Certification in Software Testing Functional is preferred Certification in Performance Testing is preferred 5 years of work experience in IT projects 3 years of relevant work experience in IT projects for Govt clients Experience in IT projects in Finance sector is preferred Key Responsibilities Experience in verification and validation of software by conducting Smoke Testing Sanity Testing Blackbox testing System testing Regression testing integration testing Functional and nonfunctional testing Create and review comprehensive test plans test scenarios and test cases Conduct performance testing using JMeter Collaborate with BA Team development and QA teams to identify and resolve issues Communicate effectively with stakeholders and team members Document test results and provide detailed reports Hands on experience in Data base testing using Postgres Independently handle Client coordination in terms of requirement gathering sign offs audits UAT etc Should have knowledge of JIRA Bugzilla Zephyr etc Experience in all stages of software testing including Requirement Gathering RTM Test Plan Test case designing and execution Defect reporting and tracking Should have experience in REST APIs testing using postman and SOAPUI Evaluating and improving the testing process Experience in IT projects in Finance sector is preferred

We are looking for a Quality Analyst to join our team and help with testing products to meet our organizations quality standards. Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are shipped to consumers.  Ultimately, you will work with a small team to ensure our products meet our organizations quality standards.   Identify and remedy defects within the production process Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Compile and analyze statistical data Ensure that user expectations are met during the testing process Draft quality assurance policies and procedures Investigate customer complaints and product issues   Proven work experience as a Quality Analyst or similar role Experience in quality inspection, auditing and testing Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA databases and applications Strong analytical and problem-solving skills Meticulous attention to detail Relevant training and/or certifications as a Quality Analyst

As a Quality Specialist at Voltas Limited, a TATA Enterprise, you will be responsible for ensuring compliance with quality standards across all operations. Your role will involve conducting quality testing, preparing and reviewing quality audit reports, analyzing performance data, and collaborating with teams to implement effective quality control measures. You will play a key role in maintaining industry-specific compliance and fostering a culture of continuous improvement. Key Responsibilities: - Conduct quality testing to ensure products and processes meet established standards - Prepare and review quality audit reports - Analyze performance data to identify areas for improvement - Collaborate with cross-functional teams to implement quality control and assurance measures - Maintain industry-specific compliance practices Qualifications: - Proficiency in Quality Control, Quality Auditing, and Quality Assurance - Strong Analytical Skills for assessing and interpreting quality data - Excellent Communication skills for effective collaboration and presentation of findings - Experience in quality management and industry-specific compliance practices is a plus - Detail-oriented mindset with strong problem-solving abilities - Bachelor's degree in Engineering, Quality Management, or related field Voltas Limited is dedicated to innovation and excellence in offering sustainable and technologically advanced solutions. Join us in our mission to provide top-quality cooling solutions and engineering services to diverse industries.,

Role Overview: You will be a Quality Specialist at cardoO, responsible for maintaining product quality standards, conducting quality audits, and implementing quality assurance practices. Your role will involve analyzing data, executing quality control measures, and collaborating with teams to ensure compliance with quality standards. Your proactive communication and collaboration skills will be essential to support continuous process improvement and adherence to high-quality benchmarks. Key Responsibilities: - Oversee and maintain product quality standards - Conduct quality audits and implement quality assurance practices - Analyze data to identify quality problems - Execute quality control measures - Collaborate with teams to ensure compliance with quality standards Qualification Required: - Strong proficiency in Quality Control and Quality Auditing practices - Demonstrated expertise in Quality Assurance with attention to detail - Strong Analytical Skills for identifying and solving quality-related issues - Strong Communication skills for effective collaboration across teams - Knowledge of industry-standard quality standards and frameworks - Bachelor's degree in a relevant field such as Quality Management, Engineering, or a related discipline - Experience in working with technology or consumer electronics products is a plus,

Role Overview: As a Quality Auditing Associate at Accenture, you will be responsible for analyzing and solving lower-complexity problems. Your day-to-day interactions will primarily be with peers within Accenture, and you may have limited exposure to clients and Accenture management. You will receive moderate-level instructions on daily tasks and detailed instructions on new assignments. Your decisions will impact your own work and potentially the work of others. This role requires you to be an individual contributor within a team, with a focused scope of work. Additionally, there may be a requirement to work in rotational shifts. Key Responsibilities: - Possess strong technical skills including Excel, Word, PowerPoint, Photoshop, Illustrator, and InDesign (Adobe Creative Cloud) - Demonstrate excellent English verbal and written communication skills - Exhibit self-motivation and the ability to work under aggressive timelines - Ability to shift project priorities quickly and adapt to changes in design direction - Autonomy in balancing day-to-day workload, priorities, and schedule - Flexibility to work in shifts as required - Minimum Qualification of Graduate (12+3), preferably with a degree in Design / Communications / Visual Design - 3+ years of experience in design application - Good to have certifications in Quality, Adobe CC, Graphic Design, UI/UX Design - Possess outstanding attention to detail and pride in conveying core messages through presentation content - Consistently demonstrate professionalism and knowledge of different technical visual formats - Manage multiple projects and proactively communicate delivery issues Qualifications Required: - Graduation in any field - 3+ years of experience in design application - Degree in Design / Communications / Visual Design preferred - Certifications in Quality, Adobe CC, Graphic Design, UI/UX Design are advantageous (Note: Additional details about the company were not present in the provided job description) Role Overview: As a Quality Auditing Associate at Accenture, you will be responsible for analyzing and solving lower-complexity problems. Your day-to-day interactions will primarily be with peers within Accenture, and you may have limited exposure to clients and Accenture management. You will receive moderate-level instructions on daily tasks and detailed instructions on new assignments. Your decisions will impact your own work and potentially the work of others. This role requires you to be an individual contributor within a team, with a focused scope of work. Additionally, there may be a requirement to work in rotational shifts. Key Responsibilities: - Possess strong technical skills including Excel, Word, PowerPoint, Photoshop, Illustrator, and InDesign (Adobe Creative Cloud) - Demonstrate excellent English verbal and written communication skills - Exhibit self-motivation and the ability to work under aggressive timelines - Ability to shift project priorities quickly and adapt to changes in design direction - Autonomy in balancing day-to-day workload, priorities, and schedule - Flexibility to work in shifts as required - Minimum Qualification of Graduate (12+3), preferably with a degree in Design / Communications / Visual Design - 3+ years of experience in design application - Good to have certifications in Quality, Adobe CC, Graphic Design, UI/UX Design - Possess outstanding attention to detail and pride in conveying core messages through presentation content - Consistently demonstrate professionalism and knowledge of different technical visual formats - Manage multiple projects and proactively communicate delivery issues Qualifications Required: - Graduation in any field - 3+ years of experience in design application - Degree in Design / Communications / Visual Design preferred - Certifications in Quality, Adobe CC, Graphic Design, UI/UX Design are advantageous (Note: Additional details about the company were not present in the provided job description)

As a Quality Auditing Specialist at Accenture, you will be part of the DIS COE (Center of Excellence) team, contributing significantly to establishing solution foundation principles for strong delivery outcomes in sales operations. Your responsibilities will include creating and implementing mobilization SOP for seamless launch experiences for new deals, aligning sales strategy with client and delivery teams, crafting engagement strategies, providing capability support through sales messaging, coaching, and quality compliance leadership. Your role also involves developing and deploying governance playbooks to enhance the operational maturity of DIS deals towards reaching the auto-pilot stage. Key Responsibilities: - Play a vital role in performance management of agents by deploying the standardized Quality Sales Compliance framework - Customize the framework and best practices to fit individual program requirements and specific client needs - Develop appropriate scorecards related to sales motion, interaction composition, client compliance, and other relevant measures - Oversee the ongoing assessment, evaluation, analysis, and coaching of Agent Performance Interaction Calibration - Facilitate discussions to aid in alignment and provide constructive feedback to agents - Demonstrate excellent verbal and written communication, presentation, analytical, and problem-solving skills - Prioritize tasks, meet deadlines, and work effectively under pressure in an unstructured environment - Collaborate effectively with internal teams and clients, demonstrating high interpersonal and collaboration skills Qualifications Required: - Any Graduation Accenture, a global professional services company, offers Strategy and Consulting, Technology, and Operations services across more than 40 industries. With a workforce of 699,000 people serving clients in over 120 countries, Accenture focuses on delivering value and shared success through technology and human ingenuity. If you are looking to leverage your inside sales experience, quality auditing skills, critical thinking abilities, and client interaction expertise, this role offers a unique opportunity to contribute to the success of DIS deals and enhance operational maturity within the organization.,

As a Quality Auditing Senior Analyst at Accenture, your role will involve ensuring quality assurance in Content Moderation. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content. Your duties may include investigating, escalating, or resolving issues reported by users or flagged by the system. It is important to note that the nature of this role may expose you to flashing lights or contrasting light and dark patterns. Key Responsibilities: - Conduct Quality Audits to ensure that services meet client and organizational goals and maintain high standards of quality. - Enforce defined policy guidelines for all workflows under the Content Moderation scope. - Share timely quality insights to drive process improvements. - Track and report timely feedback and individual performance development. - Collaborate with the core Operations Team to uphold overall quality standards as per the process. Qualifications Required: - Any Graduation - 5 to 8 years of experience About Accenture: Accenture is a global professional services company known for its expertise in digital, cloud, and security solutions. With a workforce of 699,000 professionals across more than 120 countries, Accenture offers Strategy and Consulting, Technology and Operations services. The company embraces change to create value and shared success for clients, employees, shareholders, partners, and communities. The Trust and Safety offering within Accenture Operations helps maintain online safety and supports platform companies in scaling and improving their businesses. As a Quality Auditor, you must possess the following skills and competencies: - In-depth understanding of content moderation guidelines and policies - Familiarity with various types of online content - Keen attention to detail for identifying inappropriate or harmful content - Ability to interpret and apply content moderation policies consistently - Proficiency in decision-making for content approval or rejection - Capability to assess risks associated with different types of content - Basic data analysis skills to identify trends and patterns - Excellent communication skills for engaging refresher sessions and client discussions - Knowledge of quality assurance processes and proficiency in MS Excel, PPT, Word, Google Sheets, Docs, and Slides for creating reports Your responsibilities as a Quality Auditing Senior Analyst will include: - Assessing the quality of analysts on the project - Meeting volume and quality targets for all quality assurance audits - Developing and maintaining knowledge of client processes and SLAs - Participating in training sessions to enhance product, industry, and professional skills - Handling escalations effectively and providing feedback and coaching sessions - Identifying root causes of business-related issues and recommending solutions for client satisfaction - Monitoring and tracking incidents for timely resolution - Interpreting quality metrics through data analysis and driving data-driven improvements - Conducting RCA, providing feedback, and managing coaching logs Please note that the content moderated in this role may be sensitive or graphic in nature.,