127 Windows Live Jobs in Greater Noida

Role Overview As an Azure Solution Architect at XYZ, you will be responsible for managing all technical aspects of enterprise projects related to infrastructure, cloud migration, and system evolution. You will design robust and scalable cloud solutions in alignment with XYZ standards, collaborate with cross-functional teams, ensure architectural compliance, and provide technical leadership from solution design to go-live   Required Technical Skills Operating Systems Windows Server (File System, Services) Linux (File System, Processes) Virtualization VMware ESXi, vSphere, vCenter Cloud (Azure) Azure IaaS (VMs, Storage, Networking) Azure PaaS Database services, App Services Azure Network model VNets, NSG, Load Balancers, VPN Gateway iiPaaS tools (Logic Apps, Data Factory) nice to have  Networking & Security TCP/IP, Routing, DNS, Proxy, Firewall Active Directory, Group Policy (GPO) Flow Matrix and Infrastructure Security Design  Databases Oracle Microsoft SQL Server MySQL / MariaDB

Job Title: Service Desk AnalystQualification : Graduate  Location: Pune & Bangalore Experience: 1 -5 YearsShifts :Night shiftsSalary: 3.5 5.0 LPA (Depending on experience)   Job Summary We are looking for a Service Desk (L1) Agent to provide first-level technical support for IT-related issues. The role involves troubleshooting, resolving service requests, and ensuring customer satisfaction while following ITIL best practices. Key Responsibilities Provide 1st level support through calls, chat, and emails. Troubleshoot issues related to Active Directory, Azure AD, O365, MS Teams, SharePoint, OneDrive, Outlook, VPN & Networking. Handle password resets, account unlocks, mailbox setups, and sync issues. Support OS (Windows), MS Office Suite, and mobile platforms (iOS/Android). Ensure SLA adherence, proper documentation, and timely customer updates. Skills Required 1218 months experience in IT Service Desk / Technical Support. Knowledge of AD, O365 Exchange Admin, MS Teams, and SharePoint. Troubleshooting skills in Windows OS, MS Office, Browsers, and networking basics. Strong communication, problem-solving, and customer service skills. Familiar with ITIL process (preferred). Other Requirements Graduate in IT/Computer Science preferred. Willing to work in rotational shifts (24x7 environment).  Interested candidates can share their resumes at: salma.s@liveconnections.in  For queries, contact: +91 82971 31110 Contact Person: Salma

You will be part of a leading name in U.S. logistics support and technology solutions, Amtrix Infotech Pvt. Ltd., which is expanding its technical division to enhance IT infrastructure and network reliability. Join the team to gain hands-on experience with real-world hardware and networking systems in a professional setting. - Assist in the installation, configuration, and maintenance of computer hardware, peripherals, and networking devices. - Troubleshoot system and network problems, diagnosing hardware or software faults. - Support LAN/WAN connectivity for smooth network operations. - Perform regular system backups and hardware inspections. - Help maintain IT inventory and asset tracking documentation. - Provide technical support to internal teams for hardware or connectivity issues. - Learn and implement basic cybersecurity and data protection protocols. - Collaborate with the IT team to set up new systems and network devices. To be successful in this role, you should have: - Basic understanding of computer hardware components and networking concepts (LAN, WAN, IP, routers, switches, etc.). - Familiarity with Windows operating systems and basic command-line tools. - Strong problem-solving and analytical skills. - Good communication and teamwork abilities. - Eagerness to learn and adapt to new technologies. You are eligible if you are pursuing or have recently completed a Diploma / B.Tech / BCA / MCA in IT, Computer Science, or a related field. Basic knowledge of networking tools and configurations is an advantage. In this internship, you will benefit from: - Hands-on experience with live IT infrastructure. - Guidance from experienced IT professionals. - Certificate of Internship upon successful completion. - Potential for full-time employment based on performance. Please note the job type is an Internship with a contract length of 6 months. You should be able to reliably commute or plan to relocate to Sohana, Mohali, Punjab, before starting work. Shift availability for Night Shift or Overnight Shift is preferred. Work location is in person.,

As an Azure Cloud Administrator at UST, you will be responsible for managing and optimizing the Azure environment to ensure high availability, scalability, and security of the infrastructure. Your role will involve administering Azure Cloud infrastructure, deploying and maintaining Windows Servers, managing various Azure resources, ensuring security and network compliance, monitoring infrastructure issues, and supporting infrastructure automation. Key Responsibilities: - Administer and manage Azure Cloud infrastructure including IaaS and PaaS services. - Deploy, configure, and maintain Windows Servers (2016/2019/2022). - Manage Azure resources such as Virtual Machines, Storage Accounts, SQL Managed Instances, Azure Functions, and more. - Ensure security and network compliance using Azure Networking features. - Monitor and troubleshoot infrastructure issues with tools like Log Analytics and Azure Metrics. - Perform server health checks, patch management, upgrades, backup/restoration, and DR testing. - Implement and maintain Group Policies, DNS, IIS, Active Directory, and Entra ID. - Collaborate with DevOps teams for infrastructure automation using Terraform and Azure DevOps. - Support ITIL-based processes including incident, change, and problem management. - Deliver Root Cause Analysis (RCA) and post-incident reviews for high-severity issues. - Provide after-hours support during outages or maintenance windows. Required Technical Skills: - Deep expertise in Windows Server 2016/2019/2022 administration. - Strong hands-on experience with Azure IaaS/PaaS services. - Solid understanding of cloud networking principles and security best practices. - Familiarity with Azure Monitor, Log Analytics, Application Insights. - Experience with Microsoft IIS, DNS, AD, Group Policy, and Entra ID Connect. - Good to have working knowledge of Terraform and Azure DevOps pipelines. - Proven ability to analyze, resolve, and document complex technical issues. About UST: UST is a global digital transformation solutions provider partnering with clients worldwide. With a focus on innovation and agility, UST aims to make a real impact through transformation. With over 30,000 employees in 30 countries, UST is committed to building for boundless impact, touching billions of lives in the process.,

Role Overview: As an Enterprise Integration Java Developer III at Boston Scientific, you will be responsible for developing integration services and playing a crucial role in coding, modifying, debugging, documenting, and testing integration solutions. Your collaboration with various project and product teams will be essential in supporting the development and implementation of integration initiatives. You will contribute to the implementation of low-level designs and the development of secure, scalable, and maintainable integration services. Working independently with minimal supervision, you will prioritize tasks effectively, comprehend designs and existing codebases, and build new solutions while adhering to team standards and best practices. Key Responsibilities: - Understand functional and technical requirements to implement/design integration solutions. - Develop secure, scalable, and maintainable integration services. - Implement integration solutions to meet specified requirements. - Prepare data for unit testing, create unit test cases, conduct unit testing, and address bugs. - Hands-on experience with PGP encryption and strong understanding of cryptographic principles. - Assist in system and user acceptance testing, as well as go-live activities. - Create comprehensive project documentation and share best practices. - Develop reusable components and services. - Provide support to the Systems and Technical Architect as required. - Possess excellent troubleshooting, analytical, and debugging skills in EAI. - Implement and configure interfaces/integrations. - Assist in user acceptance testing and bug resolution. - Deploy solutions to various environments, including production, following best practices. Qualifications Required: - 5-9 years of total IT experience. - Bachelor's/Masters in Computer Science, Engineering, or related discipline. - Proficiency in Java, Spring Framework - Spring Boot, MVC, Data, and related technologies. - Experience in developing and supporting Java applications, Web Services Soap/Rest using Spring, Spring Boot, and GitLab. - Experience with RESTful API development and integration. - Proficient in integration methodologies, processes, and tools. - Strong communication skills, both written and verbal, along with effective presentation abilities, fostering collaboration within team environments. - Excellent problem-solving and analytical skills. - Experience deploying and running integrations on Cloud environments, particularly AWS. - Experience in UNIX and Windows scripting. Additional Details: Boston Scientific offers a diverse, innovative, and caring work environment focused on global collaboration, winning spirit, and high performance. The company has a presence in 140 countries and emphasizes effective communication in English for engaging with colleagues, clients, and stakeholders across Canada, the U.S., and internationally. English proficiency is essential for this job role to maintain effective communication with external clients or vendors.,

You are invited to join Digital Business People as an OpenText Exstream Developer / Exstream Dialogue Developer in Lucknow, Uttar Pradesh, India. In this client-facing role, you will play a crucial part in supporting international clients for CCM projects. Your responsibilities will include gathering and translating client requirements into system requirements, estimating project work requirements, designing and coding complex programs, writing test cases, and collaborating with Technology Leads and Project Managers. If you have a keen interest in digital transformation and possess logical thinking and problem-solving skills, this opportunity is perfect for you. **Key Responsibilities:** - Gather and translate client requirements into system requirements - Estimate project work requirements - Design and code complex programs - Write test cases based on specifications - Collaborate with Technology Leads and Project Managers - Stay updated with the latest technologies and trends - Support version upgrades on existing OpenText Dialogue applications - Create variables and map them to data files - Document templates and document applications - Provide accurate estimates for Exstream road map projects - Debug print, email, dynamic content, and other integration challenges in production environment **Qualifications Required:** - BE/ B.Tech/ MCA education - 3-5 years of experience in OT Exstream / CCM Domain - Good communication skills - Experience with Live Editor/Empower Editor, Exstream Dialogue, Command Center - Experience in writing batch jobs and Exstream upgrades - Familiarity with sorting and bundling processes - OpenText Exstream Technical Certification preferred - Knowledge of Linux/UNIX/Window OS - Proficiency in C#, .Net, Python, or other high-level languages - Understanding of database technologies such as Oracle, SQL Server, etc. If you meet the above qualifications and are enthusiastic about contributing to digital transformation projects, we encourage you to apply. Kindly include your resume with project details, along with information on total experience, certifications, current location, willingness to relocate within India, notice period, current annual package, and expected annual package.,

Role Overview: As a Technical Solutions Architecture Advisor at NTT DATA in Noida, Uttar Pradesh, India, you will be a part of the FortiNAC TAC team, troubleshooting complex network access and security issues for FortiNAC deployments across various customer environments. Key Responsibilities: - Provide technical support to FortiNAC customers through phone, email, and remote sessions, focusing on troubleshooting and root cause analysis. - Analyze customer configurations, deployment setups, and network designs, including switches, firewalls, and endpoint connectivity. - Recreate customer-reported issues in lab environments to validate findings and confirm resolutions. - Recommend configuration changes or upgrades based on technical assessments and best practices. - Document case progress accurately, set clear expectations, and ensure timely resolution of support tickets. - Perform live troubleshooting on customer systems, collaborating with customer IT staff. - Identify, reproduce, and document product bugs or usability issues, escalating to Engineering as necessary. - Participate in the weekend/holiday on-call rotation. - Create and maintain internal and customer-facing knowledge base articles to share troubleshooting insights and solutions. Qualifications: - Strong knowledge of Network Access Control (NAC) concepts, 802.1X, RADIUS, SNMP, and network segmentation. - Solid understanding of network protocols and infrastructure (TCP/IP, VLANs, DHCP, DNS, routing/switching). - Familiarity with multi-vendor network environments (FortiGate, Cisco, Aruba, etc.). - Linux/Unix system administration experience, including CLI-based troubleshooting is a plus. - Working knowledge of Windows systems and AD/LDAP integration. - Experience with virtualization platforms and cloud-based deployments is a plus. - Strong diagnostic and problem-solving skills across Layer 2/3 and application-level issues. - Hands-on experience with FortiNAC or similar NAC products is a plus. - Scripting or automation experience (e.g., Python, Bash) is a plus. - Excellent communication and customer service skills. - Fluency in both spoken and written English. (Note: Additional details about the company were not included in the provided job description.),

As a PC Operator at our company, you will be responsible for managing computer systems, troubleshooting software issues, and maintaining an efficient IT infrastructure to ensure seamless IT operations and provide exceptional technical support. Your expertise will empower the team to deliver outstanding service and enhance user experiences across various platforms. If you are ready to work in a fast-paced environment and make a real impact, we are looking forward to hearing from you! **Key Responsibilities:** - Provide technical support for users by addressing inquiries and resolving issues related to hardware and software. - Troubleshoot software problems and implement effective solutions to ensure optimal performance. - Manage computer systems, including installation, configuration, and maintenance of operating systems like Windows and macOS. - Administer network configurations, including TCP/IP settings, VPN connections, and firewall management. - Utilize tools such as SCCM (System Center Configuration Manager) and Active Directory for system management and user access control. - Offer desktop support for mobile devices and assist with network administration tasks within a LAN environment. - Maintain documentation of IT processes using platforms like ServiceNow or Jira for tracking issues and resolutions. - Collaborate with team members to analyze IT infrastructure needs and recommend improvements. **Qualifications Required:** - Strong communication skills with a customer service-oriented mindset. - Proficiency in Microsoft Office applications for documentation and reporting purposes. - Familiarity with computer hardware components and troubleshooting techniques. **Additional Details:** We are dedicated to fostering an environment where our employees can thrive both professionally and personally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career. **About the Company:** As part of our innovative team, you will play a crucial role in enhancing technology solutions that enrich lives. We strive to create a culture that values collaboration, growth, and the unique contributions of every employee. Join us in making technology accessible and enjoyable for everyone!,

Role Overview: As a Technical Solutions Architecture Advisor at NTT DATA, you will be a valuable member of the FortiNAC TAC team in Noida, Uttar Pradesh, India. Your primary responsibility will be to troubleshoot complex network access and security issues, serving as a subject matter expert for FortiNAC deployments across various customer environments. Key Responsibilities: - Provide technical support to FortiNAC customers through phone, email, and remote sessions, emphasizing troubleshooting and root cause analysis. - Analyze customer configurations, deployment setups, and network designs, including switches, firewalls, and endpoint connectivity. - Recreate customer-reported issues in lab environments to validate findings and confirm resolutions. - Recommend configuration changes or upgrades based on technical assessments and best practices. - Document case progress accurately, set clear expectations, and ensure timely resolution of support tickets. - Conduct live troubleshooting on customer systems, collaborating with customer IT staff. - Identify, reproduce, and document product bugs or usability issues, escalating to Engineering as necessary. - Participate in the weekend/holiday on-call rotation. - Develop and maintain internal and customer-facing knowledge base articles to share troubleshooting insights and solutions. Qualifications Required: - Strong knowledge of Network Access Control (NAC) concepts, 802.1X, RADIUS, SNMP, and network segmentation. - Solid understanding of network protocols and infrastructure, including TCP/IP, VLANs, DHCP, DNS, routing/switching. - Familiarity with multi-vendor network environments such as FortiGate, Cisco, Aruba, etc. - Experience in Linux/Unix system administration, including CLI-based troubleshooting, is advantageous. - Working knowledge of Windows systems and AD/LDAP integration. - Experience with virtualization platforms and cloud-based deployments is beneficial. - Strong diagnostic and problem-solving skills across Layer 2/3 and application-level issues. - Hands-on experience with FortiNAC or similar NAC products is a plus. - Scripting or automation experience (e.g., Python, Bash) is advantageous. - Excellent communication and customer service skills. - Fluency in both spoken and written English. (Note: Company details omitted as no additional company information was provided in the job description.),

As an IT & Broadcast Engineer at our organization, you will play a crucial role in providing operational support for systems used to produce, publish, and serve content on TV, Digital, and Audio Platforms. You will work as part of a shift-working team, ensuring seamless integration across various systems. Your responsibilities and qualifications are outlined below: **Key Responsibilities:** - Design and implement end-to-end Newsroom Content workflows - Provide technical support for various broadcasting environments - Perform system updates and configuration adjustments - Maintain accurate incident logs and develop contingency procedures - Stay updated with operational changes and industry advancements - Prioritize tasks based on service impact and exhibit strong problem-solving skills - Communicate effectively with technical and non-technical stakeholders - Foster effective teamwork and maintain proactive communication **Qualifications Required:** - Advanced expertise in NRCS platforms and news production workflows - Experience in managing Play out and Ingest servers - Proficiency in troubleshooting network components and maintaining secure operations - Knowledge of storage environments and media archiving protocols - Hands-on experience with editing platforms and graphics engines - Strong understanding of IP addressing schemes and VLAN configuration - Skills in configuring Windows Server infrastructure and end-user systems - Familiarity with Broadcast Audio and Video systems - Experience in supporting high-bandwidth media connectivity - Understanding of VoIP systems and live production software - Knowledge of VOD, OTT, Digital Video Production, and Social Media tools - Minimum 12 years of relevant experience - Technology Degree is mandatory In addition to the job description, our organization is committed to diversity and inclusion at the workplace. We strongly encourage applications from female candidates and individuals from marginalized or underprivileged communities. To learn more about us, visit our website at [https://collectivenewsroom.com/](https://collectivenewsroom.com/). If you meet the qualifications and are passionate about IT & Broadcast Engineering, we look forward to receiving your application before the deadline on 20 October 2025.,

As a skilled and experienced Java Full Stack Developer, you will be responsible for supporting and developing banking applications, particularly in the Treasury and Market Risk domain. This role requires deep technical expertise, professional development experience, and strong problem-solving abilities in a fast-paced, client-oriented environment. Key Responsibilities: - Develop and customize Treasury systems and applications. - Analyze, troubleshoot, and resolve production issues efficiently. - Deploy application patches and support UAT/live/post-live environments. - Coordinate with internal teams and external vendors for seamless implementation. - Collaborate effectively within diverse, cross-functional teams. - Develop and upgrade modules/products in Treasury systems. Skills Required: Technical Skills Required: - Languages & Frameworks: Java, JavaScript, jQuery, AngularJS, AJAX, HTML5, CSS, Spring Boot, Hibernate, Visual Basic - Database: Oracle, PL/SQL - Tools & Servers: Apache Tomcat, Java Swings, Applets, Informix, Spring Web Services - Scripting & OS: Unix scripting, Windows environment knowledge Domain & Functional Skills: - Hands-on experience with Treasury and Market Risk applications in the Banking domain Project & Management Skills: - Strong understanding of SDLC (Software Development Life Cycle) - Ability to communicate effectively with clients and stakeholders - Manage vendor coordination and client relationships - Capable of requirement analysis, reporting, and solution provisioning Certifications (Preferred): - Oracle Certification - JAVA Certification - Networking Certification Educational Qualification: - MCA / B.E. / B.Tech or Equivalent In this role, you will be contributing to the Treasury Development & Support department, focusing on the development and maintenance of banking applications in the Treasury and Market Risk domain.,

Role Overview: You will be a part of 66degrees" Managed Cloud Optimization (MCO) team, where you will work with some of the largest cloud users in the world to assist them in transforming their businesses with technology. Your role as a Site Reliability Engineer (SRE) will involve working on various tasks daily, such as solving critical outages, designing and deploying new cloud workloads, and creating self-healing automation. You will be utilizing cutting-edge Google Cloud technologies like Google Kubernetes Engine (GKE), Anthos, BigQuery, data pipelines, as well as leading 3rd party tools like Prometheus, Datadog, and more. This is a 12-month remote contract role with a high possibility of conversion into a full-time position. Flexibility in shift timings is required, and the ideal candidate should be able to join within 30 days. Key Responsibilities: - Ensure near-zero downtime by implementing monitoring and alerting, self-healing automation, and continuous improvement strategies - Develop highly automated, available, and scalable systems by applying software and infrastructure principles - Provide guidance to clients on DevOps and SRE principles and practices, covering deployment pipelines, high availability (HA), service reliability, technical debt, and operational toil for live services running at scale - Take a proactive approach to clients" workloads, anticipate failures, automate tasks, ensure availability, and deliver an exceptional customer experience - Collaborate closely with clients, your team, and Google engineers to investigate and resolve infrastructure issues - Contribute to ad-hoc initiatives such as writing documentation, open-sourcing, and improving operation to make a significant impact as a part of a rapidly growing Google Premier Partner Qualifications Required: - Minimum 3+ years of cloud and infrastructure experience, with expertise in Linux, Windows, Kubernetes (k8s), databases, and networking services - 2+ years of Google Cloud experience and related certifications preferred but not mandatory - Proficiency in Python is necessary, while experience with other programming languages is advantageous - Strong provisioning and configuration skills using Terraform - Experience with 24x7x365 monitoring, incident response, and on-call support - Proficiency in troubleshooting across systems, network, and code - Ability to determine and negotiate Error budgets, SLIs, SLOs, and SLAs with product owners - Demonstrated capability to work both independently and as part of a team, including engaging in cross-team activities - Experience with Agile Scrum and Kanban methodologies in SDLC - Proven track record in balancing service reliability, metrics, sustainability, technical debt, and operational toil for live services at scale - Excellent communication skills are essential for this customer-facing role - Bachelor's degree in computer science, electrical engineering, or equivalent is required,

As a Software Test Engineer for Schneider Electric's EcoStruxure Building Operation software solution in Lund, Sweden, you will play a crucial role in the System Integration Department. This department focuses on Continuous Integration Testing and System Testing of new technology, software, and services before their release to customers. You will collaborate closely with Test Engineers and R&D Software Development Teams in a scaled agile environment, gaining profound knowledge of Schneider Electric Digital Buildings products and solutions. **Key Responsibilities:** - Conduct Continuous Integration Testing and System Testing of new technology, software, and services - Collaborate with Test Engineers and R&D Software Development Teams in a scaled agile environment **Qualifications Required:** - Hold a Bachelor's degree or higher in engineering or a similar discipline, or possess extensive experience in servicing, maintaining, commissioning, or application design for Building Management Systems - Demonstrate strong analytical and troubleshooting skills - Exhibit strong written and verbal communication skills, with fluency in English - Have 5+ years of experience with intelligent Building Management Systems (BMS) through extensive field-based work on any manufacturer's BMS - Possess knowledge of Windows-based PC hardware/software and networking technology, with a preference for familiarity with embedded/Linux systems (both HW and SW) Schneider Electric is a global leader in creating connected technologies that transform industries and enrich lives. As the world's most sustainable company in 2021, Schneider Electric values diversity and inclusion, rewarding individuals who are straightforward, open, passionate, effective, and challenge the status quo. The company fosters an inclusive culture where all forms of diversity are celebrated and considered a real value. Schneider Electric seeks individuals with a passion for success, engagement, enthusiasm, and a willingness to learn about new topics and areas within the realm of Building Management Systems. If you are inspired to make an impact and contribute to a more resilient, efficient, and sustainable world, consider joining Schneider Electric as an IMPACT Maker. With a global revenue of 36 billion and a commitment to ethics, safety, sustainability, quality, and cybersecurity, Schneider Electric offers equitable opportunities for everyone to thrive and contribute their best. Apply today to be part of a team dedicated to turning sustainability ambitions into actions. As a Software Test Engineer for Schneider Electric's EcoStruxure Building Operation software solution in Lund, Sweden, you will play a crucial role in the System Integration Department. This department focuses on Continuous Integration Testing and System Testing of new technology, software, and services before their release to customers. You will collaborate closely with Test Engineers and R&D Software Development Teams in a scaled agile environment, gaining profound knowledge of Schneider Electric Digital Buildings products and solutions. **Key Responsibilities:** - Conduct Continuous Integration Testing and System Testing of new technology, software, and services - Collaborate with Test Engineers and R&D Software Development Teams in a scaled agile environment **Qualifications Required:** - Hold a Bachelor's degree or higher in engineering or a similar discipline, or possess extensive experience in servicing, maintaining, commissioning, or application design for Building Management Systems - Demonstrate strong analytical and troubleshooting skills - Exhibit strong written and verbal communication skills, with fluency in English - Have 5+ years of experience with intelligent Building Management Systems (BMS) through extensive field-based work on any manufacturer's BMS - Possess knowledge of Windows-based PC hardware/software and networking technology, with a preference for familiarity with embedded/Linux systems (both HW and SW) Schneider Electric is a global leader in creating connected technologies that transform industries and enrich lives. As the world's most sustainable company in 2021, Schneider Electric values diversity and inclusion, rewarding individuals who are straightforward, open, passionate, effective, and challenge the status quo. The company fosters an inclusive culture where all forms of diversity are celebrated and considered a real value. Schneider Electric seeks individuals with a passion for success, engagement, enthusiasm, and a willingness to learn about new topics and areas within the realm of Building Management Systems. If you are inspired to make an impact and contribute to a more resilient, efficient, and sustainable world, consider joining Schneider Electric as an IMPACT Maker. With a global revenue of 36 billion and a commitment to ethics, safety, sustainability, quality, and cybersecurity, Schneider Electric offers equitable opportunities for everyone to thrive

Description:  Job Title: Area Service Manager Grade: Division/Department: Profile Division Work Location: Noida, East Delhi, Ghaziabad -1South & Central Delhi -1West & North Delhi - 1Gurgaon, Manesar, Faridabad - 1 Total Work Experience: 8 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client relationships, resolving issues promptly, implementing service quality standards, and continuously improving service processes and standards.  Client Satisfaction: Measure overall client satisfaction through surveys or feedback to ensure that clients are content with the service provided. Client Feedback Analysis: Evaluate the effectiveness of gathering, analysing, and acting on client feedback to continuously improve service quality and client satisfaction. Response and Resolution Time: Monitor the time it takes to respond to client inquiries and the time it takes to resolve their concerns or issues. Client Retention: Assess the percentage of retained clients, reflecting the ability to maintain strong client relationships and ensure repeat business.  Team Performance: Measure the performance of the customer service team, including meeting service targets, response times, and client satisfaction. Service Quality: Assess the quality of service provided, including the number of complaints and escalations, to ensure high service standards. Conflict Resolution: Evaluate the effectiveness of handling and resolving client complaints and issues in a satisfactory manner. Service Metrics: Monitor key service metrics, such as the number of client inquiries, response times, and issue resolution times. Team Development: Assess the improvement and skill development of the customer service team through training and development programs. Technical Skills and Knowledge: Customer Relationship Management (CRM): Proficiency in using CRM software to track and manage client interactions and information. Product Knowledge: Thorough understanding of uPVC doors and windows products to effectively address client inquiries and concerns. Communication Tools: Familiarity with communication tools, including email, phone systems, and live chat, to maintain effective client communication. Data Analysis: Ability to analyze client data and feedback to identify trends and areas for improvement in service quality. Quality Assurance: Knowledge of quality assurance and control processes to maintain product and service quality standards. Regulatory Knowledge: Understanding of safety, quality, and industry regulations relevant to uPVC doors and windows, ensuring compliance. Behavioral Skills: Communication: Excellent verbal and written communication skills to interact effectively with clients and internal teams. Problem-Solving: Strong problem-solving abilities to address client inquiries, concerns, and complaints effectively. Client-Centric Approach: A strong focus on providing exceptional client service, understanding client needs, and fostering positive client relationships. Team Leadership: Leadership skills to guide and motivate the customer service team, ensuring they meet performance targets. Conflict Resolution: Ability to handle and resolve client complaints and escalations in a professional and satisfactory manner. Functional Skills and Knowledge: Client Feedback Analysis: Proficiency in gathering, analyzing, and acting on client feedback to continuously improve service quality and client satisfaction. Service Excellence: An unwavering commitment to delivering high-quality client service, addressing issues promptly and effectively. Team Development: The capability to identify and address skill gaps within the customer service team, providing training and development opportunities to enhance performance. Client Relationship Management: Skills in building and maintaining strong client relationships, fostering long-term partnerships, and addressing inquiries or concerns.

As a leading content provider to the iGaming and Betting Industry, Arrise Solutions (India) Pvt. Ltd. is dedicated to offering an innovative, regulated, and mobile-focused multi-product portfolio. Our goal is to create engaging experiences for customers worldwide through a variety of products, including slots, live casino, sports betting, virtual sports, and bingo. Our professional team is committed to delivering top-notch services and creating games that players love. **Key Responsibilities:** - **Technical & Operational Oversight:** - Act as the L3 escalation point for all end-user support and infrastructure issues. - Monitor and manage issues related to End-User Devices & Applications (Windows, Mac, Linux, M365, Intune, Defender), Global Network Infrastructure (Firewalls, Switches, VPN, Wi-Fi), Azure, AD, Entra, Servers & Monitoring Tools (Zabbix, Sentinel, PRTG, NetFlow, SIEM). - Ensure critical incidents and alerts are triaged, escalated, and resolved within SLA. - Oversee ticket lifecycle in tools like JIRA, ensuring proper documentation and closure. - **Shift Management:** - Lead the night/weekend operations team and ensure smooth shift execution. - Coordinate shift handovers with clear status updates and pending actions. - Track and manage staff availability, including leave planning and replacements. - Drive knowledge transfers, team mentoring, and technical upskilling. - **Reporting & Analysis:** - Generate and analyze shift-wise operational reports (tickets, alerts, trends). - Identify recurring issues and propose preventive measures or process improvements. - Contribute to continual service improvement initiatives. - **People & Performance Management:** - Supervise the performance of L2 support and infrastructure engineers. - Conduct regular 1:1s, feedback sessions, and collaborate with senior management on team KPIs. - Enforce team discipline, shift compliance, and professional standards. **Required Skills & Experience:** - 5+ years of hands-on technical experience in end-user support and IT infrastructure management at L3 level. - At least 2 years in a team lead or escalation role in a 24x7 environment. - Deep understanding of M365, Intune, Defender, Windows, MacOS, Linux, Networking (Firewalls, VPN, Switches, Wi-Fi), Azure, AD, Entra ID, cloud infrastructure. - Monitoring & troubleshooting tools: Zabbix, PRTG, Sentinel, NetFlow, SIEM. - Strong working knowledge of JIRA, Confluence, TeamViewer. - Exceptional problem-solving, triaging, and escalation handling capabilities. - Proven experience working in a globally distributed support environment (preferably with European user base). - Fluent communication with a neutral and clear English accent is mandatory. - Excellent reporting, documentation, and presentation skills. - Microsoft Certified: Azure Administrator / Modern Desktop Administrator. - ITIL Foundation or higher.,

Softcom Industries Pvt.Ltd. is a rapidly growing IT company based in Vadodara, Gujarat. With a decade of experience, the company operates in multiple countries including INDIA, UK, CANADA, DUBAI, and OMAN, offering a wide range of products and services such as Customized ERP Applications, Web & Desktop Application Development, MLM Application Development, IT Consultancy, Customized Flash Presentation, and Mobile Applications. At Softcom Industries Pvt.Ltd., we are committed to providing cutting-edge technology solutions to ensure the best possible service for our customers. Our end-to-end solutions are flexible and tailored to help companies and professionals achieve their objectives while maintaining high customer satisfaction levels. **Job Description:** **Role Overview:** - Should have good strong knowledge in ASP.NET MVC 3/4. - Experience in .Net Framework, C#, WCF, ASP.Net, Linq, Entity Framework 5/6, SQL Server 2008/12. - Hands-on Experience on MVC 3/4. - Well-versed with Javascript, Jquery, AJAX, Web-services, WebApi. - Good understanding of Razor, HTML, CSS, XML, Object-Oriented Design. - Have strong concepts of OOPS. - Experience with Cloud computing (Windows Azure) will be an added advantage. - Good communication skills. **Key Responsibilities:** - Follow complete Software Development Life Cycle for development. - Provide end-to-end support for products till they become BRAND. - Understand client requirements and provide tailored solutions. - Ensure planning, structuring, designing, developing, testing, and going live processes are executed efficiently. **Qualifications Required:** - Strong knowledge of ASP.NET MVC 3/4. - Proficiency in .Net Framework, C#, WCF, ASP.Net, Linq, Entity Framework 5/6, SQL Server 2008/12. - Hands-on experience with MVC 3/4. - Familiarity with Javascript, Jquery, AJAX, Web-services, WebApi. - Good understanding of Razor, HTML, CSS, XML, Object-Oriented Design. - Solid grasp of OOPS concepts. - Experience with Cloud computing, especially Windows Azure, will be advantageous. - Excellent communication skills. Softcom Industries Pvt.Ltd. believes in quality over quantity and aims to deliver exceptional support for ERP Applications, Desktop Applications, and Mobile Applications. By respecting deadlines and following the complete Software Development Life Cycle, we ensure that our clients receive top-notch service and products.,

As an experienced computer technician, you should have at least 3 years of experience in computer desktop and laptop repairing, driver loading, and networking. Your proficiency in the installation of all Windows operating systems, setting up internet and WiFi routers, and configuring all emails in Outlook and Windows Live Mail is crucial. It is also required that you live nearby Okhla and have your own bike for commuting. **Key Responsibilities:** - Repairing computer desktops and laptops - Loading drivers and setting up networks - Installing all versions of Windows operating systems - Configuring internet and WiFi router settings - Setting up and configuring emails in Outlook and Windows Live Mail **Qualifications Required:** - Minimum of 3 years of experience in computer repair and networking - Proficiency in setting up various operating systems and email clients - Must reside near Okhla and possess a bike for commuting This is a full-time, permanent position with day shift schedules. Remote work is not an option for this role. The company provides benefits such as cell phone reimbursement.,

As an experienced candidate with 8 to 13 years of experience, you will be responsible for the following roles and responsibilities: - Minimum 10+ years of experience in Virtualization, Cloud, and overall Datacenter Operation and Build - Solid experience in Azure Cloud, Operation Support, Datacenter Build, and Engineering - Good experience in designing a DevOps strategy for migration and integration strategies for artifact repositories, source control, test management, and work management - Troubleshooting complex scenarios related to Application Deployment in Virtualized, Cloud, or DevOps pipelines - Exposure to OS Support including Windows, Unix & Linux system build and administration - Exposure to Virtualization Environment Please note that the above details are based on the information provided in the job description.,

As a Technology Lead at Bank of America, you will be part of the Global Information Security (GIS) CST-IAAT team, specializing in Identity, Authentication & Access Technology. You will play a crucial role in safeguarding the bank from Cyber Threat actors and ensuring Information & Cyber Security for applications. Your primary responsibility will be focusing on data engineering aspects with team leadership experience using Agile/Scrum methodology. You will be involved in solutioning and hands-on development in Java/J2EE with React or equivalent at an Enterprise architecture level. **Key Responsibilities:** - Research, design, engineer, implement, and support information security technologies within Microsoft and Linux environments - Lead and manage associates, demonstrating inclusive team leadership, process knowledge, data-driven decisions, and continuous improvement - Deliver clear and concise messages, identify and resolve potential risks, develop team members through coaching and feedback, manage expenses, and recruit and develop talent - Drive business outcomes through effective team management, structure, and routines **Qualifications Required:** - Education: B.E./B.Tech/M.E./M.Tech/M.C.A - Certifications: Java/J2EE, React, Database PL/SQL - Experience Range: 12+ years - Foundational Skills: In-depth knowledge of Systems Development Life Cycle phases, Java/J2EE, React, Agile/Scrum methodology, FullStack development, Enterprise architecture, Architectural design, Stakeholder management, Windows and Linux systems, Database systems, Systems Engineering, Policy-based access controls, Information security principles - Desired Skills: Effective communication across technical and non-technical individuals, CI/CD process familiarity, Comfort with tools like Ansible, Jenkins, JIRA Bank of America offers a diverse and inclusive workplace where you can have an illustrious career with opportunities for growth, experience, and impact. Join a supportive community dedicated to delivering exceptional customer experiences and making financial lives better. The work timings for this role are 11:30 AM to 8:30 PM IST in Hyderabad or Chennai.,

As a Trainee Technical Support Representative, your role will involve responding promptly to customer queries via email and/or live chat, both technical and non-technical in nature. You will be responsible for acknowledging and resolving customer complaints, guiding customers through product features, and ensuring thorough product knowledge to address customer questions efficiently. Additionally, you will collaborate with team members to provide the best possible solutions to customer problems. Key Responsibilities: - Respond to customer queries in a timely and accurate manner via email and live chat - Acknowledge and resolve customer complaints, determine root causes of issues, and follow up for resolution - Guide customers through product features and functionalities - Stay updated on product knowledge to address customer questions effectively - Collaborate with team members to provide optimal solutions to customer problems Qualifications Required: - 1 year of international voice experience - Experience in international customer support via voice, email, and chat - Ability to adapt to customer issues using product knowledge and critical thinking - Proficient in English with strong written and verbal communication skills - Flexibility to work in rotational shifts with rotational week offs - Logical, reasoning, and problem-solving skills Please note: - Candidates must have their own computer with Windows 8.1 or above - Mandatory hi-speed broadband connection and UPS/power backup solution recommended - Outstation candidates must be willing to relocate to Bangalore or Hyderabad when work from the office resumes.,