team-leader-jobs-in-kochi, Kochi

145 Team Leader Jobs in Kochi

Toggle to save search
posted 2 months ago

Team Leader - Operations

Mswipe Technologies Pvt. Ltd
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Customer relationship management
  • Operational efficiency
  • Leadership
  • team management
  • Quality assurance
  • compliance
  • Data analysis
  • reporting
  • Problemsolving
  • decisionmaking
Job Description
As a Team Leader - Operations, your role is crucial in leading and managing the service team to ensure the delivery of high-quality services to customers. Your responsibilities include coordinating service operations, managing resources, and ensuring customer satisfaction while meeting organizational goals. Key Responsibilities: - Lead, train, and motivate the service team to achieve performance targets. - Conduct regular performance evaluations and provide feedback to team members. - Schedule and assign tasks to team members to ensure efficient service delivery. Customer Service: - Ensure high levels of customer satisfaction by addressing customer concerns and resolving issues promptly. - Maintain strong relationships with clients and act as the primary point of contact for service-related matters. - Monitor customer feedback and implement improvements to service processes. Service Operations: - Oversee the day-to-day operations of the service department to ensure smooth and efficient service delivery. - Develop and implement service policies, procedures, and standards to improve operational efficiency. - Monitor service metrics and KPIs to track performance and identify areas for improvement. Resource Management: - Manage budgets, resources, and inventory to ensure cost-effective service delivery. - Coordinate with other departments to ensure alignment and collaboration. Quality Assurance: - Ensure that all services meet quality standards and comply with company policies and regulations. Reporting and Documentation: - Prepare and present regular reports on service performance, customer satisfaction, and team productivity. - Maintain accurate records of service activities, customer interactions, and team performance. Continuous Improvement: - Identify opportunities for process improvements and implement best practices to enhance service efficiency. - Stay updated on industry trends and advancements to ensure the service team remains competitive. - Foster a culture of continuous improvement and innovation within the service team. Qualifications: - Proven experience in a service management or similar role. - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Problem-solving and decision-making abilities. - Knowledge of service management software and tools. - Ability to work under pressure and meet deadlines. Key Skills: - Leadership and team management - Customer relationship management - Operational efficiency - Quality assurance and compliance - Data analysis and reporting - Problem-solving and decision-making Job Type: Full-time Benefits: - Health insurance - Provident Fund Experience: Total work: 1 year (Required) Work Location: In person,
ACTIVELY HIRING

Top Companies are Hiring in Your City

For Multiple Roles

Jio Platforms Ltd
Jio Platforms Ltdslide-preview-Genpact
posted 2 days ago

Team Leader - Operations

EMM ARR Global Technologies
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Banking operations
  • Excel
  • MIS reporting
  • VLOOKUP
  • Communication skills
  • Malayalam
  • English
  • Tamil
  • Field verification team management
  • Mobile networks
  • Broad band
  • Vendor sector
  • Team Leader
  • Supervisor
  • Pivot tabling
Job Description
Role Overview: As an Energetic Assistant Operations Manager for Banking operations, your primary responsibility will be to oversee and manage the field verification team's operations. You should have at least 2 years of relevant experience in mobile networks, broadband, banking field verification, or any banking vendor sector. Your role will be crucial in ensuring the smooth functioning of our operations at our branch located at Kurusipalli Road, Ravipuram, Cochin - 682015. You will be expected to lead the team effectively, monitor daily operations, resolve team members" issues, motivate the team to achieve targets, and ensure timely MIS reporting to the manager. Additionally, you will be responsible for coordinating with local officers and sending MIS reports as required. Key Responsibilities: - Lead the team in a friendly manner to accomplish tasks - Monitor day-to-day operations and team members" activities - Resolve any issues faced by team members - Motivate the team to achieve targets - Monitor team performance and update MIS reporting - Coordinate with local officers for MIS requirements - Oversee the entire operations of the activity Qualifications Required: - Experience in a Team Leader or Supervisor role - Proficiency in Excel, including VLOOKUP, pivot tabling, and creating master files - Good communication skills in Malayalam, English, and Tamil Additional Company Details: The job is full-time and permanent, offering benefits such as health insurance and provident fund. The work location is on-site at the mentioned branch.,
ACTIVELY HIRING
posted 2 days ago
experience3 to 7 Yrs
location
Kochi, Kerala
skills
  • Team leading
  • Client acquisition
  • Client management
  • Sales
  • Cold calling
  • Data collection
  • Presentations
  • Corporate banking
  • Client meetings
  • Bank meetings
  • Promotion
  • Surveillance fees collection
  • Debt facilities
  • Banker meetings
  • Financial sector knowledge
Job Description
Role Overview: You will be responsible for acquiring new clients, particularly mid-sized corporate companies, and managing existing client portfolios. This role will require you to engage in direct cold calling in the industrial area, conduct bank branch visits to collect fresh data, schedule meetings with prospective clients, and promote the benefits of credit ratings. Additionally, you will be tasked with collecting surveillance fees for the rating process and obtaining mandates for enhanced debt facilities from existing clients. Organizing banker meetings and presentations in the area/city to update bank branches on the bank loan ratings products and processes will also be part of your responsibilities. Any experience in the financial sector or corporate banking, preferably from OCRA, will be considered an added advantage. Key Responsibilities: - Acquire new clients, particularly mid-sized corporate companies - Manage existing client portfolios - Conduct direct cold calling in the industrial area - Visit bank branches to collect fresh data - Schedule meetings with prospective clients - Promote the benefits of credit ratings - Collect surveillance fees for the rating process - Obtain mandates for enhanced debt facilities from existing clients - Organize banker meetings and presentations in the area/city Qualifications Required: - Team leading experience - Sales profile with willingness to travel for client and bank meetings - Financial sector or corporate banking experience, preferably from OCRA,
ACTIVELY HIRING
question

Are these jobs relevant for you?

posted 2 months ago
experience6 to 10 Yrs
location
Kochi, Kerala
skills
  • Product Management
  • Market Analysis
  • Leadership
  • Strategic Planning
  • Product Lifecycle Management
  • Competitor Analysis
  • Sales Strategy
  • Crossfunctional Team Management
  • Gotomarket Strategy
Job Description
As an experienced product manager with 6 to 8 years of experience at Cochin (Infopark), your role will involve leading a multidisciplinary development team to expand offerings and fill gaps in consumer product offerings innovatively. Your expertise as a market analyst will be crucial in strategizing the full lifecycle of products, from conception to release. Your confidence as a leader will guide cross-functional teams in creating products that enhance customer experience and increase market share. **Key Responsibilities:** - Drive product- and business-planning processes for cross-functional teams - Analyze customer needs, current market trends, and potential partnerships with an ROI perspective - Evaluate competitor offerings and identify opportunities for differentiation - Analyze product requirements and establish programs to ensure their fulfillment - Develop, implement, and manage production timelines across various departments - Evaluate new product ideas and devise effective go-to-market plans **Qualifications Required:** - Bachelors degree in Engineering or equivalent In this role, you will be responsible for executing all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch. Your ability to translate product strategy into detailed requirements for engineering teams and create comprehensive product strategy documents will be essential. Furthermore, your analysis of market data to develop sales strategies and define product objectives will contribute to the effective growth of the company.,
ACTIVELY HIRING
posted 1 month ago
experience15 to 19 Yrs
location
Kochi, Kerala
skills
  • Process Improvement
  • Six Sigma
  • Project Management
  • Data Analysis
  • SOPs
  • Stakeholder Collaboration
Job Description
As an HR Leader focused on Lifecycle & Process Improvement, your role involves starting your day by reviewing employee feedback and performance metrics to lay the foundation for meaningful enhancements. You will collaborate with HR managers globally to identify and address bottlenecks and inefficiencies in business operations. Facilitating workshops with cross-functional teams, you will generate innovative solutions and map out workflows for process improvement. Data analysis will be crucial as you explore trends in employee satisfaction and productivity to inform targeted recommendations. Your focus will be on developing actionable strategies, launching pilot programs, and crafting reports proposing constructive process changes to enrich the employee experience and boost operational efficiency, fostering a culture of continuous improvement within the team. Key Responsibilities: - Employee Lifecycle Management: - Enhance and streamline processes throughout the employee lifecycle, including onboarding, performance management, leave administration, benefits, and offboarding. - Ensure compliance with HR policies and regulations to create a supportive environment for all employees. - Process Improvement & Six Sigma: - Facilitate improvement projects and Kaizen events to implement performance enhancement opportunities. - Utilize Six Sigma tools to analyze HR processes, identifying areas for greater efficiency and enhanced employee experiences. - Gather feedback to eliminate barriers and advocate for Lean and Six Sigma principles adoption. - Project Management: - Lead innovative HR projects refining processes, tools, and systems supporting the employee lifecycle. - Collaboratively define project scope, objectives, and timelines with stakeholders for clarity and alignment. - Monitor progress, provide updates to leadership, and ensure projects are completed on schedule. - Stakeholder Collaboration: - Engage with clients, HR leadership, and business leaders to enhance HR processes collaboratively. - Serve as a knowledgeable resource and advisor on best practices related to employee lifecycle initiatives. - Data Analysis and SOPs: - Leverage HR analytics to assess the effectiveness of lifecycle processes and drive continuous improvement. - Develop and update SOPs, ensuring comprehensive documentation and accurate reporting of HR activities and metrics. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred). - Minimum 15+ years of HR experience, specializing in managing the employee lifecycle and process improvement. - Six Sigma Green Belt or Black Belt certification required. - Proficiency in HR systems and tools, focusing on automation and technology-driven solutions. - Experience in leading projects and implementing process optimization initiatives. - Excellent analytical, problem-solving, and organizational skills. - Strong interpersonal and communication skills, collaborating effectively across teams. If you are passionate about leveraging Six Sigma principles to create seamless and efficient HR processes while enhancing the employee experience, this role offers you the opportunity to drive impactful projects, shape HR processes, and work in a collaborative and innovative environment that values continuous improvement.,
ACTIVELY HIRING
posted 1 week ago

SQA Engineer

Gallagher
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Manual Testing
  • Automation Testing
  • Software Development Life Cycle
  • Test Case Preparation
  • Test Automation
  • Interpersonal Communication
  • Verbal Communication
  • Written Communication
  • Problem Solving
  • Team Management
Job Description
Role Overview: You will be part of Gallagher, a global industry leader in insurance, risk management, and consulting services, with a team of over 50,000 professionals worldwide. The Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds values of quality, innovation, and teamwork. As a Test Engineer, you will play a crucial role in developing comprehensive test cases, recording test results, reporting defects, and ensuring adherence to defined processes. Key Responsibilities: - Develop comprehensive test cases from business requirements. - Record test results and maintain the execution log. - Report defects in the defect tracking system with steps to reproduce the issue. - Participate in root cause analysis with the development team. - Ensure prompt response to bug information requests and verification. - Follow and ensure adherence to the project team to the organization's defined processes. Qualifications Required: - Minimum 1+ years of experience in software testing. - Recommended to have a Bachelor's degree/technical certification in Computer Science or related field. - Hands-on experience in manual testing including system, unit, acceptance, regression, load, functional/performance testing. - Knowledge of software development life cycle. - Experience in test case preparation and automation testing is a plus. - Ability to analyze test requirements, design, and execute tests for system, user acceptance, performance, security, and test automation. - Strong communication skills, both written and verbal. - Ability to work effectively under pressure, manage multiple tasks, and identify ambiguity to drive for clarity. - Inclusion and diversity values are core to the organization's culture. Please note that Gallagher values inclusion and diversity, and equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, training, promotion, benefits, and more. Gallagher is committed to sustainability and supporting the communities where they operate.,
ACTIVELY HIRING
posted 2 weeks ago
experience6 to 10 Yrs
location
Kochi, Kerala
skills
  • Thunderhead
  • Guidewire
  • Java
  • JavaScript
  • XML
  • Tomcat
  • WebSphere
  • WebLogic
  • Smart Communications
Job Description
As a Manager in the EY-GDS Advisory Smart Communications(Thunderhead) team, you will have the opportunity to work on Smart Communications implementations integrated with Guidewire products for various insurers. Your role will involve working as a team leader to contribute to various technical streams of Smart Communications(Thunderhead) implementation projects. You will be responsible for planning, monitoring project deliverables, mentoring the project team, and providing regular status reports to the Manager and onsite coordinators. Additionally, you will interface with customer representatives, travel to customer locations as needed, and work on end-to-end integration topics such as Appliance setup, custom Template selector, Output processor setup, and custom fonts setup. Key Responsibilities: - Work as a team leader in Smart Communications(Thunderhead) implementation projects - Interface and communicate with onsite coordinators - Plan and monitor project deliverables - Mentor the project team - Provide regular status reports - Interface with customer representatives - Travel to customer locations as needed - Work on Smart Communications end-to-end integration topics - Participate in code review process - Lead and mentor junior resources Skills and attributes for success: - Experience in Smart Communications implementations and integration with Guidewire products - Smart Communications certification is an added advantage - Technical leadership experience - Proficiency in Agile methodology - Real-time knowledge of enterprise system integration - Excellent business communication skills Qualifications Required: - BE/B.Tech/MCA & MBA with 6 to 8 years of industry experience - Experience in Smart Communications(Thunderhead) for document generation and customization - Proficiency in Core Java, JavaScript, XML - Strong knowledge of Tomcat and/or WebSphere/WebLogic Your role will involve managing the performance of direct reports, fostering teamwork, training and mentoring project resources, and participating in organization-wide people initiatives. You will have the opportunity to be part of quality implementation of Smart Communications tool integration with Guidewire insurance product for insurers worldwide. Working at EY offers: - Support, coaching, and feedback from engaging colleagues - Opportunities for skills development and career progression - Freedom and flexibility to handle your role in a way that suits you Join EY to be a part of building a better working world through diverse teams that provide trust and help clients grow, transform, and operate across various industries.,
ACTIVELY HIRING
posted 3 weeks ago
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Communication
  • Customer Relations
Job Description
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring employee, guest, and owner expectations are met. As a Duty Manager - Front Office, you will support the Front Office Manager in the day-to-day operation of the Front Desk at the hotel. Key Responsibilities: - Assist the Front Office Manager in managing the daily operations of the Front Desk. - Ensure adherence to brand standards and provide excellent guest service. - Supervise and train Front Office team members. - Handle guest inquiries and resolve any issues or complaints promptly. - Maintain a high level of communication and customer relations skills. Qualifications Required: - Minimum of 2 years of work experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel. - Strong communication and customer relations skills. No additional details of the company were mentioned in the job description.,
ACTIVELY HIRING
posted 2 weeks ago

Product Manager

HTIC Global
experience6 to 10 Yrs
location
Kochi, Kerala
skills
  • Product Management
  • Market Analysis
  • Business Planning
  • Product Lifecycle Management
  • Crossfunctional Team Leadership
  • GotoMarket Strategy
Job Description
Role Overview: As an experienced Product Manager at our company located in Cochin (Infopark), you will lead a multidisciplinary development team to expand our offerings. You should possess a keen eye for identifying gaps in consumer product offerings and be innovative in filling them. Your role will involve strategizing the full lifecycle of a product, from conception to release. We are seeking a confident leader who can collaborate with cross-functional teams to create products that enhance customer experience and increase market share. Key Responsibilities: - Drive the product- and business-planning processes for cross-functional teams - Analyze customer needs, current market trends, and potential partnerships with a focus on ROI and build-vs.-buy perspective - Evaluate competitor offerings and identify opportunities for differentiation - Analyze product requirements and develop programs to ensure their fulfillment - Develop, implement, and manage production timelines across various departments - Evaluate new product ideas and devise suitable go-to-market plans Qualification Required: - Bachelors degree in Engineering or equivalent (No additional details of the company were provided in the job description.),
ACTIVELY HIRING
posted 2 months ago
experience5 to 9 Yrs
location
Kochi, Kerala
skills
  • Sales Management
  • Revenue Management
  • Product Management
  • Market Analysis
  • Contracting
  • Relationship Management
  • Marketing
  • Web Analytics
  • Customer Service
  • Finance Management
Job Description
As a Sales Manager for the specified region, your role is crucial in generating and managing sales effectively. Your responsibilities include: - Ensuring revenue targets are met according to the plan. - Ensuring that products in the region are competitive in terms of market rates and service levels. - Ensuring availability of competitive products based on market demand. - Increasing expertise and network in the region to promote the brand and establish new partnerships. - Maintaining relationships with local GSA in both Management and Non-Management categories. Your duties will involve collaborating with various teams: - Working closely with the marketing team to drive web traffic and generate marketing leads for achieving revenue goals. - Coordinating with the call center sales team to ensure effective handling and conversion of leads. - Analyzing daily web traffic to meet targeted numbers. - Collaborating with the web team to align product communication with local market standards. - Working with the product team to create and meet new product demands in the regional market. - Coordinating with the case management team to resolve cases efficiently for customer retention. - Collaborating with the finance team to address pending refunds and keep customers informed. This role requires proactive communication and coordination with internal teams to drive sales and maintain customer satisfaction.,
ACTIVELY HIRING
posted 2 months ago
experience10 to 14 Yrs
location
Kochi, Kerala
skills
  • Recruitment
  • Talent Acquisition
  • Employer Branding
  • Data Analytics
  • Market Intelligence
  • Stakeholder Management
  • Communication Skills
  • Analytical Skills
  • Team Management
  • Negotiation Skills
  • Diversity Inclusion
Job Description
As a Manager - Relationship Manager - Talent Attraction and Acquisition at EY, you will be responsible for attracting and acquiring top talent for all service lines across EY GDS (India). Your role involves managing end-to-end recruitment processes and deploying unique strategies to locate the right talent. You will also focus on fulfilling the entry-level talent requirements, especially through the Campus Recruiting Program, to position EY as a preferred employer in the campus landscape. **Key Responsibilities**: - Forecast business requirements and plan sourcing strategies for just-in-time and proactive hiring - Serve as the primary point of contact for Campus Recruiting Programs - Build strong relationships with stakeholders and potential candidates - Collaborate with Marketing Team to prepare and review pre-placement presentations - Coordinate batch-wise joining of Campus Hires with Business & Training Groups - Lead recruitment-related process improvement and transformation projects - Develop sourcing capability within the team based on current trends and cost-effectiveness - Track and measure recruitment metrics effectively **Skills and Attributes for Success**: - Manage stakeholders, including senior leaders, and cultivate strong relationships - Demonstrate patience, perseverance, and a positive approach to drive fulfillment - Possess strong verbal and written communication, active listening, and interpretation skills - Exhibit strong initiative, solid judgment abilities, and the ability to communicate complex information effectively **Qualifications**: - Bachelor's Degree or equivalent work experience - 10-12 years of proven recruitment experience, managing large-scale and complex hiring - Experience working with various HR applications, including Applicant Tracking System - Ability to prioritize rapidly changing demands and deliver results to all regions - Strong analytical skills, including creating and maintaining dashboards for stakeholder management - Experience in building and managing high-performing teams and engaging with multiple stakeholders **Additional Details**: EY Global Delivery Services (GDS) operates across six locations and collaborates with teams from all EY service lines, geographies, and sectors. In this dynamic and global network, you will have the opportunity to work on exciting projects with well-known brands and develop your skills in a diverse and inclusive culture. EY is committed to building a better working world through innovation, data-driven solutions, and transformative leadership. By joining EY, you can expect continuous learning opportunities, define your own success, receive transformative leadership coaching, and contribute to a diverse and inclusive culture that values your unique voice.,
ACTIVELY HIRING
posted 3 weeks ago

Kitchen Stewarding Supervisor

Novotel Kochi Infopark
experience1 to 5 Yrs
location
Kochi, All India
skills
  • Team Leadership
  • Food Beverage
  • Sanitization
  • Kitchen Cleaning
Job Description
As a Team Leader - KST, your primary role is to assist in the execution of memorable Food & Beverage experiences for the guests. You will be responsible for ensuring cleanliness and sanitization of all surfaces, keeping floors and work areas clear of hazards and obstructions, and managing the operation of kitchen cleaning equipment. **Key Responsibilities:** - Ensure cleanliness and sanitization of all surfaces - Keep floors and work areas clear of hazards and obstructions - Manage the operation of kitchen cleaning equipment **Qualifications Required:** - Previous experience in a similar role preferred - Ability to work effectively in a team - Knowledge of food safety and sanitation guidelines In addition to the above responsibilities, you will have the opportunity to benefit from: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies with the opportunity to earn qualifications while working - Opportunities for talent development and growth within the property and across the world - Ability to contribute to the local community through Corporate Social Responsibility activities This is a full-time position with benefits including food provided, health insurance, leave encashment, life insurance, and provident fund. The work schedule is during day shifts, and the work location is in person. If you have a heart to serve and enjoy being part of a team, this role as Team Leader - KST offers you the opportunity to make a difference in the hospitality industry while growing your skills and career. As a Team Leader - KST, your primary role is to assist in the execution of memorable Food & Beverage experiences for the guests. You will be responsible for ensuring cleanliness and sanitization of all surfaces, keeping floors and work areas clear of hazards and obstructions, and managing the operation of kitchen cleaning equipment. **Key Responsibilities:** - Ensure cleanliness and sanitization of all surfaces - Keep floors and work areas clear of hazards and obstructions - Manage the operation of kitchen cleaning equipment **Qualifications Required:** - Previous experience in a similar role preferred - Ability to work effectively in a team - Knowledge of food safety and sanitation guidelines In addition to the above responsibilities, you will have the opportunity to benefit from: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies with the opportunity to earn qualifications while working - Opportunities for talent development and growth within the property and across the world - Ability to contribute to the local community through Corporate Social Responsibility activities This is a full-time position with benefits including food provided, health insurance, leave encashment, life insurance, and provident fund. The work schedule is during day shifts, and the work location is in person. If you have a heart to serve and enjoy being part of a team, this role as Team Leader - KST offers you the opportunity to make a difference in the hospitality industry while growing your skills and career.
ACTIVELY HIRING
posted 2 months ago
experience4 to 8 Yrs
location
Kochi, Kerala
skills
  • Digital Marketing
  • SEO
  • Content Management Systems
  • Search Engine Optimization
  • Web Analytics
  • Project Management
  • Change Management
  • Conflict Management
  • HTML
  • Data Visualization
  • Adobe Experience Manager
  • Brightcove
  • Adobe Analytics
  • Marketo
  • Web Publishing
  • US English Communication
  • Customercentric mindset
  • Data
  • Analytics
  • Visual Asset Management
  • AEM Cloud
  • Crownpeak
  • Workfront
  • Flourish
Job Description
As a team leader in the Brand & Marketing pillar within EY shared services, you will be primarily aligned with the Global Marketing Performance and Impact team. Your role will involve working with stakeholders to ensure the execution and optimization of the digital experience, focusing on ey.com and the intranet. You will oversee the management and activation of internal and external content, collaborating with Martech, Technology, Product, UX, and Analytics teams to support global and local teams. **Key Responsibilities:** - Participate in developing and implementing digital marketing content strategies to enhance brand visibility and drive online engagement. - Guide the team in optimizing content, SEO, and page publishing to improve user experience and conversion rates. - Lead the team in creating engaging and relevant content, optimized for search engines and adhering to brand guidelines. - Utilize analytics tools to gain insights into web performance, user behavior, and campaign effectiveness, informing content optimization. - Lead and mentor a team of content marketing, SEO, and web design professionals, fostering a collaborative work environment. - Provide leadership to the GDS web team, overseeing talent management, marketing KPIs, and operational metrics. - Ensure compliance with billing practices, optimize resource allocation, and promote operational efficiency. - Work closely with cross-functional teams to align marketing efforts with business objectives. - Drive initiatives focused on automation, AI-based optimization, and process improvements. - Ensure all marketing activities comply with legal and ethical standards. **Qualifications Required:** - Strong understanding of digital marketing and channels. - Experience with digital content, web publishing, and Content Management Systems. - Knowledge of Search Engine Optimization and web analytics tools. - Project management, communication, and influencing skills. - Experience in change management and conflict resolution. - Ability to prioritize effectively and challenge the status quo. - Demonstrated experience in leveraging digital marketing dashboards and guiding the team in best practices. - Ability to engage in technical conversations and manage multiple projects. - Comfortable presenting to senior leadership and stakeholders. - Highly organized with a proactive problem-solving approach. At EY Global Delivery Services (GDS), you will have the opportunity to work in a dynamic and truly global delivery network, collaborating with teams across different locations and service lines. You will be part of a diverse and inclusive culture that values continuous learning, transformative leadership, and making a meaningful impact. EY aims to build a better working world by creating long-term value for clients, people, and society, enabled by data and technology-driven solutions.,
ACTIVELY HIRING
posted 1 month ago

Team Leader

COSMOS SPORTS WORLD LLP
experience3 to 7 Yrs
location
Kochi, Kerala
skills
  • Sales
  • Coaching
  • Team management
  • Interpersonal skills
  • Communication skills
  • Strategic thinking
  • Customer focus
  • Adaptability
  • Conflict resolution
  • Sales leadership
  • Sales targets
  • Sales data analysis
  • Problemsolving
  • Decisionmaking
  • Resilience
Job Description
As a Team Leader / Supervisor at our company, you will play a crucial role in leading and motivating our sales team to achieve and exceed targets. Your responsibilities will include: - Leading, coaching, and developing a team of sales specialists to meet or exceed individual and team sales goals. - Setting clear sales objectives and performance expectations. - Monitoring daily sales performance metrics and preparing regular reports for senior management. - Providing ongoing training and support to team members to improve sales techniques and product knowledge. - Handling escalated customer queries and issues promptly and effectively. - Collaborating with marketing and product teams to optimize campaigns and support lead generation. - Conducting regular performance reviews and providing constructive feedback. - Ensuring the team adheres to company policies, procedures, and compliance standards. To excel in this role, you should have: - Proven experience in a sales leadership role, preferably in the Sports industry or Apparel field. - Strong interpersonal and communication skills. - Excellent coaching, mentoring, and motivational abilities. - Demonstrated success in achieving and exceeding sales targets. - Ability to analyze sales data and develop strategic action plans. - Strong problem-solving and decision-making skills. - A Bachelors degree in Business Administration, Sales, Marketing, or a related field (preferred). Key Competencies required for this role include: - Leadership and Team Management - Goal-Oriented and Results-Driven - Strategic Thinking - Customer Focus - Adaptability and Resilience - Conflict Resolution Additionally, we are looking for immediate joiners for this full-time, permanent position. The work location is in person, and benefits include health insurance, paid sick time, and paid time off.,
ACTIVELY HIRING
posted 2 months ago
experience15 to 19 Yrs
location
Kochi, Kerala
skills
  • International Business
  • Vendor Management
  • Logistics
  • Compliance
  • Team Management
  • Export Operations
  • Export Strategies
Job Description
Role Overview: You will be responsible for overseeing all aspects of the Company's Export Operations. This includes coordinating with the Export Consultant and department heads to ensure a smooth export process from start to finish. As a leader, you will drive international business and ensure smooth shipments of consignments with zero errors. Your role will also involve developing and executing comprehensive export strategies aligned with Company goals and analyzing market trends. Additionally, you will play a key role in setting export market development, financial budgets, and costing of international business in coordination with the Export Consultant. Leading the export team and building strong relationships with key clients and distributors in target markets will be crucial aspects of your responsibilities. Key Responsibilities: - Oversee all aspects of Company's Export Operations - Coordinate with Export Consultant and department heads for a smooth export process - Act as a leader driving international business and ensuring error-free shipments - Develop and execute comprehensive export strategies aligned with Company goals - Play a key role in setting export market development, financial budgets, and costing of international business - Lead the export team for all export consignments and build strong relationships with key clients and distributors - Manage vendors by liaising with local vendors, suppliers, and negotiating rates - Oversee all export logistics, including shipping documentation, customs clearance, freight forwarding, and export compliance - Coordinate with Production/Packing, Quality, and Store/Dispatch departments to ensure timely and error-free export shipments - Monitor export performance metrics and identify areas of improvement - Ensure adherence to all export regulations and trade laws, including import/export licenses, renewals, and customs procedures - Demonstrate strong leadership and team management skills Qualifications Required: - Minimum 15 years of experience in Operations Please Note: This is a full-time job with benefits such as cell phone reimbursement and leave encashment. The work schedule is during day shifts, and the work location is in person. The expected start date for this position is 01/04/2025.,
ACTIVELY HIRING
posted 2 weeks ago

Team Manager - Sales & Marketing

Technovalley Software India Pvt Ltd
experience5 to 9 Yrs
location
Kochi, Kerala
skills
  • Team Leadership
  • Sales Strategy
  • Execution
  • Marketing Campaigns
  • Stakeholder Engagement
  • Market Research
  • Leadership
  • Team Management
  • Communication
  • Interpersonal Skills
  • MS Office Suite
  • Strategic Thinking
  • CRM Software
  • Problemsolving
Job Description
As a Team Leader in Sales and Marketing (Admissions) at Technovalley Campus, Kochi, you will play a crucial role in leading the sales and marketing team to achieve enrollment targets, execute marketing campaigns, and ensure a seamless experience for prospective students. Your responsibilities will include: - **Team Leadership**: - Lead, mentor, and motivate the sales and marketing team to achieve monthly, quarterly, and annual enrollment targets. - Conduct regular team meetings to track performance, address challenges, and provide training and guidance. - Foster a positive and collaborative team culture to ensure high morale and productivity. - **Sales Strategy and Execution**: - Develop and implement effective sales strategies to drive admissions. - Monitor the entire admission process, from lead generation to final enrollment. - Build and maintain relationships with prospective students and their families to ensure high conversion rates. - Analyze sales metrics and prepare reports to track progress and identify improvement areas. - **Marketing Campaigns**: - Plan and execute marketing campaigns, including digital marketing, events, and on-ground promotions, to attract students. - Collaborate with the marketing team to create compelling content and promotional materials. - Identify and explore new markets and target audiences for the programs. - **Stakeholder Engagement**: - Coordinate with internal teams (academics, operations, etc.) to ensure a smooth onboarding process for students. - Represent Technovalley at education fairs, webinars, and other promotional events. - **Market Research**: - Conduct market research to stay updated on competitors and trends in the education sector. - Provide insights and recommendations to improve program offerings and strategies. **Qualifications and Skills**: - Education: Bachelors degree in Marketing, Business Administration, or a related field (MBA preferred). - Experience: Minimum 5 years of experience in sales and marketing, with at least 2 years in a leadership role (experience in the education sector preferred). - Skills: - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in CRM software and MS Office Suite. - Strategic thinking and problem-solving abilities. - Ability to work in a target-driven environment and meet deadlines. In addition to a competitive salary and performance-based incentives, you will have the opportunity to work with a leading brand in IT education, avail professional growth and development opportunities, and be part of a collaborative and innovative work environment.,
ACTIVELY HIRING
posted 2 months ago
experience5 to 9 Yrs
location
Kochi, Kerala
skills
  • Leadership
  • Coaching
  • Conflict Resolution
  • Communication
  • Collaboration
  • Mentorship
Job Description
As a team leader, your role is to motivate and inspire team members to achieve their best performance. You will provide guidance, coaching, and mentorship to team members, ensuring they have the support they need to succeed. Effective delegation of tasks and responsibilities is key, empowering team members to take ownership of their work. In addition, resolving conflicts and addressing issues within the team promptly and constructively is essential for maintaining a positive work environment. You will also monitor team progress and performance, identifying areas for improvement and implementing necessary changes. Facilitating effective communication within the team and with stakeholders is crucial for successful collaboration and goal achievement. Representing the team's needs and concerns to upper management is part of your responsibility, ensuring that the team's voice is heard at all levels of the organization. Collaboration with other departments or teams to achieve cross-functional objectives is also expected from you. Key Responsibilities: - Motivate and inspire team members - Provide guidance, coaching, and mentorship - Delegate tasks and responsibilities effectively - Resolve conflicts and address issues within the team - Monitor team progress and performance - Facilitate effective communication - Represent team's needs to upper management - Collaborate with other departments or teams Qualifications Required: - Proven experience in a leadership role - Strong communication and interpersonal skills - Ability to delegate effectively - Conflict resolution skills - Team player with a collaborative mindset In addition to the job role, the company offers the following benefits: - Cell phone reimbursement - Health insurance - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Additional Benefits: - Performance bonus - Yearly bonus Work Location: - In person This is a full-time, permanent position where you will play a vital role in leading and supporting your team to achieve success.,
ACTIVELY HIRING
posted 2 weeks ago
experience0 to 4 Yrs
location
Kochi, Kerala
skills
  • International Voice Process
  • Customer Support
  • Coaching
  • Quality Management
  • Team Leader
  • Escalation Handling
Job Description
As a Team Leader for International Voice Process in Kochi, your primary role will involve leading and managing a team of customer support executives. You will be responsible for ensuring team performance, quality, and adherence to SLAs. Handling escalations and providing coaching/feedback to agents will also be part of your duties. Additionally, maintaining daily reports to ensure a smooth process flow will be crucial for the success of the team. Qualifications Required: - Graduation (Mandatory) - Minimum 6 months experience as a Team Leader in a voice process As part of the benefits package, you can expect: - Paid time off - Provident Fund Please note that the shift for this role is rotational, and the salary range is between 28,000 to 30,000. This is a full-time, permanent position that requires you to work in person at the specified location.,
ACTIVELY HIRING
posted 2 weeks ago
experience2 to 6 Yrs
location
Kochi, All India
skills
  • Vendor Development
  • Procurement
  • Material Planning
  • Problem Solving
  • Administrative Skills
  • Interpersonal Skills
  • Contracted Services Administration
Job Description
As a Team Leader - Materials at Grand Hyatt Kochi, your main role will be to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring employee, guest, and owner expectations are met. You will work closely with the Materials Manager in the planning and procurement of materials, vendor development, and administration of contracted services in accordance with the hotel's policies and procedures. **Key Responsibilities:** - Assist Materials Manager in planning and procurement of materials - Develop vendors and maintain vendor relationships - Administer contracted services effectively - Ensure compliance with hotel policies and procedures - Collaborate with team members to achieve departmental goals - Maintain inventory levels and control costs effectively **Qualifications Required:** - University degree or diploma in Finance or Hospitality/Tourism management is preferred - Minimum of 2 years of work experience as a Materials Assistant or in a Team Leader role in Materials or Purchasing - Good problem-solving skills - Strong administrative and interpersonal skills By joining Grand Hyatt Kochi, you will have the opportunity to be part of a renowned international brand and contribute to the success of the Materials department while growing your career in the hospitality industry. As a Team Leader - Materials at Grand Hyatt Kochi, your main role will be to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring employee, guest, and owner expectations are met. You will work closely with the Materials Manager in the planning and procurement of materials, vendor development, and administration of contracted services in accordance with the hotel's policies and procedures. **Key Responsibilities:** - Assist Materials Manager in planning and procurement of materials - Develop vendors and maintain vendor relationships - Administer contracted services effectively - Ensure compliance with hotel policies and procedures - Collaborate with team members to achieve departmental goals - Maintain inventory levels and control costs effectively **Qualifications Required:** - University degree or diploma in Finance or Hospitality/Tourism management is preferred - Minimum of 2 years of work experience as a Materials Assistant or in a Team Leader role in Materials or Purchasing - Good problem-solving skills - Strong administrative and interpersonal skills By joining Grand Hyatt Kochi, you will have the opportunity to be part of a renowned international brand and contribute to the success of the Materials department while growing your career in the hospitality industry.
ACTIVELY HIRING
posted 2 weeks ago
experience3 to 7 Yrs
location
Kochi, Kerala
skills
  • UiPath
  • data analysis
  • analytical skills
  • communication
  • MS Office applications
  • claims adjudication processes
  • automation solutions
Job Description
As an experienced Claims Adjudication Specialist, you will play a crucial role in ensuring the accuracy and compliance of the claims adjudication process with industry standards. Your responsibilities will include: - Overseeing the claims adjudication process to guarantee accuracy and compliance with industry standards. - Implementing and optimizing automation solutions using UiPath to streamline claims processing. - Collaborating with cross-functional teams to enhance the efficiency of claims management. - Analyzing claims data to identify trends and areas for improvement in the adjudication process. - Providing training and support to team members on best practices in claims adjudication. - Developing and maintaining documentation for claims processing procedures and automation workflows. - Utilizing MS Office tools to generate reports and presentations for management review. - Monitoring and evaluating the performance of claims processing systems to identify potential enhancements. - Coordinating with IT teams to resolve technical issues related to claims processing systems. - Engaging with stakeholders to gather feedback and implement process improvements. - Supporting the development of strategies to reduce claim processing times and improve customer satisfaction. - Maintaining up-to-date knowledge of industry regulations and trends to ensure compliance. To excel in this role, you should meet the following qualifications: - Demonstrate proficiency in MS Office applications for data analysis and reporting. - Exhibit expertise in UiPath for developing and managing automation solutions. - Possess in-depth knowledge of claims adjudication processes and best practices. - Display strong analytical skills to identify and address process inefficiencies. - Communicate effectively with team members and stakeholders to drive process improvements.,
ACTIVELY HIRING
logo

@ 2025 Shine.com | All Right Reserved

Connect with us:
  • LinkedIn
  • Instagram
  • Facebook
  • YouTube
  • Twitter