team-manager-operations-jobs-in-bhopal, Bhopal

213 Team Manager Operations Jobs in Bhopal

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posted 2 weeks ago

Executive Manager

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience2 to 4 Yrs
Salary4.5 - 6 LPA
location
Bhopal
skills
  • collection
  • executive management
  • debt
  • manager
Job Description
Job Description Executive Manager Company: BACL  Summary The Executive Manager (L4) oversees daily operations, leads a team, ensures service quality, and supports company goals. This role helps improve workflows, solve problems, and maintain strong communication with clients and internal teams. Key Responsibilities Manage day-to-day operations and meet performance targets. Lead and support team members; handle schedules and workload. Handle client issues and work with other departments to provide good service. Identify problems and help improve processes and efficiency. Prepare basic reports and share updates with management. Qualifications Bachelors degree. 2+ years of experience in operations or related work. Team-lead or management experience. Good communication, organization, and problem-solving skills. Skills Team leadership Operations management Customer service Attention to detail Ability to work under pressure
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posted 6 days ago
experience3 to 8 Yrs
location
Bhopal
skills
  • engine
  • market
  • service
  • workshops
  • box
  • sales
  • gare
  • channel service manager
  • customers
  • satisfactions
  • troubleshoouting
  • territory service manager
  • after
Job Description
Job Description - Territory Service Manager Role Overview The Territory Service Manager is responsible for managing and supervising service operations within the assigned Area Office. The role ensures compliance with quality standards, service processes, and service level agreements (SLAs) across dealerships. The candidate will focus on building strong relationships with key customers, driving customer retention, implementing process improvements, launching new products, and monitoring service performance through KPIs. The position also involves leading a team of service professionals, driving product campaigns, conducting audits, and enhancing skill capabilities at dealership service centers. Key Responsibilities Service Operations Management Oversee day-to-day service operations within the Area Office to ensure smooth functioning and SLA adherence. Ensure dealerships comply with organizational quality standards and service processes. Monitor service performance and implement corrective measures to improve efficiency and customer satisfaction. Customer Relationship Management Cultivate and maintain strong relationships with key customers to address service requirements. Ensure timely resolution of customer concerns and drive initiatives for enhanced customer retention. Act as a point of escalation for critical service issues and provide solutions. Process Implementation & Improvement Implement AL service processes and operational improvements across dealerships. Support the introduction of new products and ensure their successful launch at the dealership level. Identify gaps in service delivery and develop strategies for continuous improvement. Performance Monitoring & Audits Monitor and analyze key performance indicators (KPIs) to assess service quality, turnaround times, and customer satisfaction. Conduct warranty audits, process audits, and compliance checks across dealerships. Track and report audit findings and ensure timely closure of corrective actions. Team Leadership & Skill Development Lead, mentor, and manage a team of service professionals across the Area Office and dealerships. Enhance technical and soft skills of dealership service staff through coaching, training, and workshops. Set performance goals, conduct reviews, and ensure accountability within the team. Product Campaigns & Market Support Drive service-related product campaigns and promotional activities at dealerships. Support marketing and sales teams by providing technical and operational inputs for product adoption. Gather feedback from the market to provide insights for improving products and services. Required Skills & Competencies Strong knowledge of service operations, warranty management, and dealership processes. Familiarity with KPIs, performance monitoring, and quality audits. Experience implementing process improvements and managing service campaigns. Ability to interpret technical issues and provide actionable solutions. Excellent communication, interpersonal, and stakeholder management skills. Leadership and team management capabilities. Analytical and problem-solving mindset. Customer-centric approach with a focus on service excellence. B.Tech required.
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posted 4 days ago

Assistant Operations Manager

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary6 - 14 LPA
location
Bhopal, Madurai+8

Madurai, Jaipur, Bangalore, Chennai, Salem, Hyderabad, Pondicherry, Thrissur, Guwahati

skills
  • banking operations
  • banking process
  • operations
  • operations research
Job Description
Yunic Hr Solutions Hiring For Banking Assistant Operations Manager An Assistant Operations Manager in a banking role oversees daily operations, supervises staff, and ensures efficiency and compliance. Key duties include managing specific banking processes like loan processing and transaction reconciliation, mentoring and training the team, resolving customer and staff issues, and implementing process improvements to meet performance and regulatory standards. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
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posted 1 week ago

Account Manager

Majestic Basmati Rice Pvt. Ltd.
experience0 to 4 Yrs
location
Bhopal, Madhya Pradesh
skills
  • account management
  • tds
  • gst
Job Description
As an Account Manager at Majestic Basmati Rice Pvt. Ltd., a leading exporter of premium basmati rice, you will be responsible for managing export finance, budgeting, compliance, and leading a small finance/accounts team. This role offers excellent exposure to international trade, leadership, and strategic financial planning. Key Responsibilities: - Manage end-to-end export accounting and financial transactions - Prepare and monitor budgets, forecasts, and cost analysis for export operations - Handle taxation, GST, TDS, and compliance related to export business - Lead and mentor a small accounts/finance team, ensuring timely and accurate reporting - Coordinate with banks, freight forwarders, and auditors for smooth export finance operations - Provide financial insights for pricing, profitability, and cost optimization - Support management in strategic planning and decision-making - Maintain accurate records of all export transactions and documentation Qualifications & Skills: - Chartered Accountant (CA) mandatory - Strong knowledge of accounting, taxation, audit, and export finance - Experience in budgeting, forecasting, and team handling - Proficiency in Excel and accounting software - Strong analytical, leadership, and communication skills Please note that attractive salary with a hike on current CTC and professional growth and learning opportunities are also part of the benefits package for this role.,
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posted 2 weeks ago

Assistant Floor Manager

Aarohan Agri Products Pvt Ltd
experience2 to 6 Yrs
location
Bhopal, All India
skills
  • English
  • Hindi
  • Communication Skills
  • Customer Service
  • Sales Strategies
Job Description
As an Assistant Floor Manager at Aarohan Agri Products PVT. LTD., you will play a crucial role in ensuring the smooth operations on the floor and providing exceptional customer service. Your responsibilities will include: - Supervising and coordinating the activities of floor staff to ensure efficiency and productivity. - Training and mentoring team members to maintain high standards of customer service. - Monitoring inventory levels and coordinating with the procurement team for timely replenishment. - Overseeing cleanliness and maintenance of the floor to create a pleasant shopping environment. - Handling customer inquiries and professionally resolving any complaints or issues. - Assisting in creating and implementing sales strategies to meet targets and increase revenue. - Communicating effectively with the management team to provide updates on floor operations and suggest improvements. If you have a strong command of English and Hindi, excellent communication skills, and a passion for providing top-notch service, then Aarohan Agri Products PVT. LTD. is looking for you to join their dynamic team. The growing tech ecosystem in India has revolutionized the agriculture sector, and at Aarohan, the purpose aligns with this transformation by practicing sustainable farming with zero food wastage. Every year, farmers face challenges like capital scarcity and the accumulation of wasted produce. Aarohan provides a simple and effective solution to these problems. Their solar drying technology harnesses freely available energy, which can be used efficiently to benefit farmers, making healthy meals available to consumers at minimal cost. Join Aarohan and be a part of this mission to create a positive impact on society. As an Assistant Floor Manager at Aarohan Agri Products PVT. LTD., you will play a crucial role in ensuring the smooth operations on the floor and providing exceptional customer service. Your responsibilities will include: - Supervising and coordinating the activities of floor staff to ensure efficiency and productivity. - Training and mentoring team members to maintain high standards of customer service. - Monitoring inventory levels and coordinating with the procurement team for timely replenishment. - Overseeing cleanliness and maintenance of the floor to create a pleasant shopping environment. - Handling customer inquiries and professionally resolving any complaints or issues. - Assisting in creating and implementing sales strategies to meet targets and increase revenue. - Communicating effectively with the management team to provide updates on floor operations and suggest improvements. If you have a strong command of English and Hindi, excellent communication skills, and a passion for providing top-notch service, then Aarohan Agri Products PVT. LTD. is looking for you to join their dynamic team. The growing tech ecosystem in India has revolutionized the agriculture sector, and at Aarohan, the purpose aligns with this transformation by practicing sustainable farming with zero food wastage. Every year, farmers face challenges like capital scarcity and the accumulation of wasted produce. Aarohan provides a simple and effective solution to these problems. Their solar drying technology harnesses freely available energy, which can be used efficiently to benefit farmers, making healthy meals available to consumers at minimal cost. Join Aarohan and be a part of this mission to create a positive impact on society.
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posted 2 weeks ago

Logistics Operations Manager

HERBALIFE NUTRITION PVT Ltd.
experience3 to 7 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Operations Management
  • Supply Chain Management
  • Analytical Skills
  • Customer Service
  • Communication Skills
  • Leadership Skills
  • Key Performance Indicators KPIs Management
Job Description
As a Logistics Operations Manager at our company, you will be responsible for overseeing daily logistics and supply chain operations in Bhopal. Your main focus will be to ensure efficiency and cost-effectiveness in the operations. Your key responsibilities will include: - Managing key performance indicators (KPIs) to track and improve operational performance - Coordinating with team members to resolve operational issues promptly - Maintaining high customer service standards and ensuring a customer-focused approach - Optimizing supply chain processes for better efficiency and cost-effectiveness - Ensuring adherence to safety and compliance standards - Identifying opportunities for continuous improvement in logistics and supply chain operations To excel in this role, you should possess the following qualifications: - Strong expertise in Operations Management and Supply Chain Management - Exceptional analytical skills and experience in tracking and managing KPIs - Proven ability to deliver excellent customer service - Effective communication and leadership skills to manage cross-functional teams and stakeholders - A Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field - Proficiency in logistics tools, systems, and technologies would be advantageous - Prior experience in a similar logistics or supply chain management role is preferred Join our team and be a part of a dynamic work environment where you can contribute your skills and expertise to drive operational excellence.,
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posted 2 days ago
experience2 to 6 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Relationship Management
  • Vendor Management
  • Communication Skills
  • Interpersonal Skills
  • Negotiation Skills
  • Client Servicing
  • MS Office
  • Ecommerce
  • Ecommerce Platforms
Job Description
As a Relationship Manager, you will play a crucial role in building, maintaining, and nurturing strong relationships with clients and vendors. Your prior experience in e-commerce and vendor management, coupled with excellent communication and interpersonal skills, will ensure seamless collaboration and long-term partnerships. Key Responsibilities: - Develop and maintain strong, long-term relationships with clients to ensure satisfaction and retention. - Act as the primary point of contact between the company, clients, and vendors. - Manage vendor relationships by onboarding, negotiating terms, and ensuring smooth coordination. - Understand client needs, address concerns, and provide timely solutions to enhance their experience. - Collaborate with sales, operations, and support teams to deliver quality service. - Monitor client and vendor performance, prepare reports, and identify areas for improvement. - Assist in expanding the vendor network and developing new partnerships to support business growth. - Stay updated on e-commerce market trends and best practices to add value to relationships. Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - 2-4 years of experience in relationship management, vendor management, or client servicing, preferably in e-commerce. - Strong negotiation and communication skills. - Ability to multitask, prioritize, and manage time effectively. - Problem-solving mindset with a client-first approach. - Proficiency in MS Office and familiarity with e-commerce platforms. In addition to the above, you will have the opportunity to work in a growing e-commerce startup environment with a collaborative and innovative work culture. There are also career growth and learning opportunities available to support your professional development. (Note: The information about benefits has been omitted as it was not explicitly mentioned in the provided job description),
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posted 1 day ago
experience2 to 6 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Customer Service
  • Office Management
  • Excel
  • Word
  • Interpersonal Skills
  • Basic Bookkeeping Procedures
  • MS Office Applications
  • Oral
  • Written Communication
  • Organizational Abilities
  • Multitasking
  • ProblemSolving
Job Description
As the Front Desk Manager, your role involves handling booking calls, guest check-ins and check-outs, and coordinating with all resort departments to ensure smooth operations and enhance guest experience. You will be responsible for maintaining accounts, providing reports to the resort manager, overseeing the tidiness of the front desk area, and ensuring the availability of necessary stationery and materials. Timely and accurate customer service, addressing complaints, fulfilling guest requests, monitoring stock levels, ordering office supplies, and managing mail distribution are also key responsibilities. Key Responsibilities: - Handle booking calls, guest check-ins and check-outs - Coordinate with all resort departments for smooth operations - Maintain accounts and provide reports to the resort manager - Oversee the tidiness of the front desk area - Ensure availability of necessary stationery and materials - Provide timely and accurate customer service - Address complaints and fulfill guest requests - Monitor stock levels and order office supplies - Manage mail distribution Qualifications Required: - Minimum 2 years" experience in a similar position - Strong background in customer service, office management, and basic bookkeeping procedures - Proficiency in operating office machines such as fax machines and printers - Practical knowledge of MS Office applications, particularly Excel and Word - Excellent oral and written communication skills in English - Strong interpersonal skills, organizational abilities, multitasking capabilities, and effective problem-solving skills This full-time position offers benefits such as a flexible schedule, Provident Fund, ESIC coverage, professional growth opportunities, and a healthy work environment. Additional benefits include provided food, health insurance, and fixed shift schedules with shift allowances. Please note that the job description provided is a general summary and may not encompass all duties and responsibilities required for the front desk manager position.,
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posted 1 week ago
experience2 to 6 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Project Management
  • Data Collection
  • Quality Control
  • Team Coordination
  • Client Satisfaction
  • Stakeholder Management
  • Jira
  • Trello
  • Asana
  • AIML Data Annotation
  • Data Labeling Operations
  • Crossfunctional Teams
  • Data Annotation Tools
  • ML Data Lifecycle
  • ExcelSheets
  • Annotation Platforms
Job Description
Role Overview: As a Project Manager at Avyaan Management Private Limited, you will play a crucial role in leading and managing AI/ML data annotation and data collection projects. Your attention to detail and results-driven mindset will be essential in ensuring the successful end-to-end lifecycle of data-related projects. Your responsibilities will include overseeing project delivery, quality control, team coordination, and client satisfaction. Key Responsibilities: - Manage end-to-end delivery of data collection and annotation projects for AI/ML models across various data types such as text, image, audio, and video. - Coordinate effectively between clients, internal teams, and third-party vendors to define project scopes, timelines, and deliverables. - Recruit, onboard, and manage teams of annotators, labelers, and quality reviewers to ensure project success. - Create and maintain detailed project plans, trackers, and reports to track progress and ensure deadlines are met. - Ensure high quality and consistency of annotated data through frequent quality assurance checks. - Collaborate closely with data scientists and ML engineers to understand project requirements and provide necessary feedback loops. - Utilize annotation tools such as Labelbox, Scale AI, CVAT, or custom tools to streamline workflows and enhance efficiency. - Monitor key performance indicators (KPIs) including productivity, quality scores, throughput, and adherence to service level agreements (SLAs). - Proactively handle risks, troubleshoot operational bottlenecks, and drive continuous process improvements to optimize project outcomes. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, Management, or a related field (MBA preferred). - Minimum of 5 years of experience in project management, with at least 2 years specifically in AI/ML data operations or BPO managing data annotation/collection. - Strong understanding of data annotation tools, formats, labeling guidelines, and the ML data lifecycle. - Demonstrated ability to effectively manage distributed teams and remote workforces. - Excellent organizational, communication, and stakeholder management skills. - Familiarity with project management tools such as Jira, Trello, Asana, Excel/Sheets, and various annotation platforms. - Possession of PMP/Agile/Scrum certification would be considered a plus. Additional Company Details: Avyaan Management Private Limited is a dynamic organization that values innovation, collaboration, and continuous learning. Joining our team means being part of a forward-thinking company that is at the forefront of AI/ML technologies. We encourage creativity, offer opportunities for professional growth, and foster an inclusive work environment where your contributions are recognized and valued.,
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posted 2 months ago
experience0 to 4 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Customer Service
  • Sales
  • Communication
  • Database Management
  • Research
  • Lead Generation
Job Description
As a Customer Service Associate in the Pharma industry located at Plot no. 18-19 Tibba Village, Sahnewal - Dehlon Rd, Sahnewal, Punjab 141120, your role will involve contacting potential or existing customers to provide information about products or services using scripts. You will be responsible for answering customer inquiries, understanding their requirements, and closing sales effectively. Additionally, you will direct prospects to the field sales team as needed, update customer information in the database, process orders accurately, and handle customer grievances to uphold the company's reputation. It is essential to keep detailed records of calls, sales, and other relevant information, as well as conduct research to support ongoing lead generation efforts. Key Responsibilities: - Contact potential or existing customers using scripts to inform them about products or services - Answer customer questions about products or the company - Understand customer requirements and close sales by asking relevant questions - Direct prospects to the field sales team when necessary - Update and maintain customer information in the database - Process orders accurately and efficiently - Handle customer grievances effectively to preserve the company's reputation - Maintain detailed records of calls, sales, and other relevant information - Conduct research to support ongoing lead generation efforts Qualification Required: - Diploma / Degree / Certification in Computers Freshers can apply for this position. The salary offered is 15k (in-hand) with 100 positions available. Local candidates are preferred.,
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posted 3 weeks ago

Deputy Manager

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary7 - 16 LPA
location
Bhopal, Bangalore+8

Bangalore, Madurai, Chennai, Salem, Hyderabad, Thrissur, Mysore, Coimbatore, Erode

skills
  • banking process
  • branch banking
  • banking operations
Job Description
Yunic Hr Solutions Hiring For Banking Deputy Manager A banking Deputy Manager assists the branch manager in overseeing daily operations, staff, and customer satisfaction. Key responsibilities include managing staff, ensuring regulatory compliance, handling customer complaints, and contributing to sales and business goals. The role requires strong knowledge of banking regulations, customer service, and leadership skills. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
posted 6 days ago

Risk Manager

SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED
experience10 to 20 Yrs
Salary6 - 12 LPA
location
Bhopal, Bellary+8

Bellary, Kasargod, Gurugram, Ahmednagar, Kannur, Nagapattinam, Sivagangai, Dharmapuri, Mehsana

skills
  • power plants
  • project management
  • supply chain management
  • hvac
  • sale management.
  • chemical engineering structural design
  • hse manager
  • supervisors
  • detailing engineer
  • store manager
Job Description
Risk Manager Job Description We are looking for a diligent risk manager to analyze and manage risk management issues for our organization. The Risk Manager's responsibilities include conducting extensive research and assessments to evaluate risk levels and develop contingency plans and solutions that reduce and control risks and liabilities. To be successful as a risk manager you should be able to provide expert advice on risk management issues and determine ways to minimize risks and liabilities in our daily operations. Risk Manager Responsibilities: Conducting detailed risk assessments. Analyzing market trends, reports, statistics, and relevant documentation. Compiling and analyzing data and information about the organization, its practices, and legal obligations. Reviewing current risk management policies and protocols. Observing and assessing internal operations. Evaluating risk levels and implications. Developing and implementing policies and contingency plans to reduce and control risks and liabilities. Preparing and presenting risk assessment reports and proposals. Risk Manager Requirements: Degree in business administration, economics, finance, or a related field required. 2+ years of experience in risk management or a related role. Proficiency in risk management, financial analysis, and related software. Strong analytical and problem-solving skills. Excellent organizational and communication skills. Strong attention to detail.  
posted 4 weeks ago

Commercial Manager

HR JOBS CONSULTANCY
experience15 to 20 Yrs
Salary24 - 36 LPA
location
Bhopal, Indore+4

Indore, Gwalior, Dehradun, Jaipur, Delhi

skills
  • vendor management
  • plant operations
  • inventory management
  • logistics
  • procurement
  • operations
  • warehouse operations
Job Description
Commercial Manager Key Responsibilities: Strategic and Business Planning - Support the Unit Head by offering a commercial perspective in strategic decision-making. - Assist in the preparation of annual business plans and budgets for the commercial function. Procurement and Vendor Management- Identify, evaluate, and develop alternate vendors and service providers to reduce procurement and service costs. - Lead contract negotiations and finalization for services including bagging, FG handling, warehousing, loading/unloading, stacking, canteen, and security. Warehousing and Logistics - Oversee warehouse and logistics operations, ensuring seamless inventory control, timely dispatches, and optimal cost management. - Ensure stores inventory is managed within budgeted norms and is audit-compliant. Import & Export Operations - Ensure all import/export documentation meets statutory and company quality standards. - Analyze import/export performance from both a financial and operational standpoint to improve efficiency. Risk & Compliance Management - Continuously review commercial systems and processes to minimize risks such as cost leakage, underinsurance, or inefficient procurement. - Ensure adherence to all relevant statutory and regulatory requirements including customs, GST, VSEZ, and other local authorities. Stakeholder Management - Interface effectively with external agencies like Customs, Service Tax, Development Commissioner (VSEZ), port authorities, vendors, and service providers. - Coordinate with internal departments to align commercial processes with operational needs. People Management & Development - Lead and mentor the commercial team including stores, logistics, and purchase functions.  - Identify talent, build capability, and develop subordinates by formulating and implementing career development plans. Self-Development - Continuously upgrade knowledge and skills to meet the evolving demands of the Commercial Head role. - Participate in plant-level strategic initiatives such as projects and unit plans. Qualifications & Experience: - Graduate in Commerce, Engineering, or related field; MBA or PGDM in Supply Chain/Finance/Operations is preferred. - Minimum 15-20 years of relevant experience in commercial management, preferably in a manufacturing or process plant environment. - Strong understanding of procurement, logistics, warehousing, contracts, and statutory compliances. Key Skills and Competencies: - Strategic and analytical thinking - Strong negotiation and vendor management skills - Knowledge of import/export regulations and documentation - Process orientation and risk mitigation - Team leadership and mentoring abilities - Excellent communication and stakeholder management Interested can send their updated resume to hrjobsconsultancy2020 at gmail dot com WhatsApp 8.7.0.0.3.1.1.6.1.8
posted 3 weeks ago
experience5 to 9 Yrs
location
Bhopal, All India
skills
  • Sales
  • Customer Support
  • Operational Management
  • Team Leadership
  • Sales Strategies
  • Customer Retention
  • Quality Assurance
  • Process Improvement
  • Compliance
  • Stakeholder Management
  • Analytical Skills
  • ProblemSolving
  • CRM Tools
Job Description
As an experienced Assistant Manager - Operations in Sales & Customer Support, you will be responsible for leading and managing the Sales & Customer Support teams to drive performance, enhance customer satisfaction, and meet business objectives. **Key Responsibilities:** - Manage day-to-day operations of Sales and Customer Support teams to ensure KPIs and SLAs are met. - Develop and implement strategies to improve team productivity and performance. - Monitor and analyze key metrics (sales conversion, AHT, CSAT, retention, etc.) for continuous improvement. - Coordinate with cross-functional teams to optimize processes and enhance customer experience. **Team Leadership & Development:** - Lead, mentor, and develop a team of team leaders and agents to achieve business goals. - Conduct regular performance reviews, provide coaching, and manage escalations. - Foster a high-performance work culture with strong employee engagement. **Sales & Customer Experience Enhancement:** - Drive revenue growth through effective sales strategies and customer retention techniques. - Ensure high levels of customer satisfaction by refining service delivery and quality assurance processes. - Identify training needs and collaborate with L&D teams to enhance sales and customer handling skills. **Process Improvement & Compliance:** - Identify process gaps and implement improvements for enhanced efficiency and effectiveness. - Ensure compliance with company policies, industry regulations, and client requirements. - Proactively manage risk and resolve operational issues. **Reporting & Stakeholder Management:** - Prepare and present performance reports, forecasts, and insights to senior management. - Collaborate with clients and internal stakeholders to align operational goals with business objectives. - Work closely with Quality and Training teams to drive excellence. **Key Requirements:** - Education: Graduate/Postgraduate in Business Administration, Management, or related field. - Experience: 5-8 years in BPO operations with at least 2+ years in a leadership role managing Sales & CX support teams. **Skills & Competencies:** - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Expertise in sales conversion, customer retention, and support operations. - Strong analytical and problem-solving skills. - Ability to work in a fast-paced and dynamic environment. - Knowledge of CRM tools, sales strategies, and BPO industry best practices. In this role, you will have the opportunity to work in a dynamic environment with competitive salary, performance-based incentives, health insurance, career growth opportunities, and access to learning & development programs. As an experienced Assistant Manager - Operations in Sales & Customer Support, you will be responsible for leading and managing the Sales & Customer Support teams to drive performance, enhance customer satisfaction, and meet business objectives. **Key Responsibilities:** - Manage day-to-day operations of Sales and Customer Support teams to ensure KPIs and SLAs are met. - Develop and implement strategies to improve team productivity and performance. - Monitor and analyze key metrics (sales conversion, AHT, CSAT, retention, etc.) for continuous improvement. - Coordinate with cross-functional teams to optimize processes and enhance customer experience. **Team Leadership & Development:** - Lead, mentor, and develop a team of team leaders and agents to achieve business goals. - Conduct regular performance reviews, provide coaching, and manage escalations. - Foster a high-performance work culture with strong employee engagement. **Sales & Customer Experience Enhancement:** - Drive revenue growth through effective sales strategies and customer retention techniques. - Ensure high levels of customer satisfaction by refining service delivery and quality assurance processes. - Identify training needs and collaborate with L&D teams to enhance sales and customer handling skills. **Process Improvement & Compliance:** - Identify process gaps and implement improvements for enhanced efficiency and effectiveness. - Ensure compliance with company policies, industry regulations, and client requirements. - Proactively manage risk and resolve operational issues. **Reporting & Stakeholder Management:** - Prepare and present performance reports, forecasts, and insights to senior management. - Collaborate with clients and internal stakeholders to align operational goals with business objectives. - Work closely with Quality and Training teams to drive excellence. **Key Requirements:** - Education: Graduate/Postgraduate in Business Administration, Management, or related field. - Experience: 5-8 years in BPO operations with at least 2+ years in a leadership role managing Sales & CX support teams. **Skills & Competencies:** - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Expe
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posted 1 week ago
experience8 to 12 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Talent Acquisition
  • Recruitment
  • Stakeholder Management
  • Employer Branding
  • Leadership Hiring
  • Talent Strategy
  • ATS Systems
  • HRMS Tools
  • Sourcing Tools
  • Portals
Job Description
As a Talent Acquisition Manager at the premium MNC dealership in Govindpura, Bhopal, your role will be crucial in leading and driving strategic hiring initiatives. Your responsibilities will include: - Leading end-to-end recruitment for various departments such as Sales, Service, Operations, Finance, and Corporate roles. - Developing and implementing strategic hiring plans aligned with business goals. - Managing the full recruitment lifecycle from sourcing to onboarding, including assessments, interviews, and negotiations. - Building and maintaining a strong leadership hiring pipeline and partnering with senior management for manpower planning. - Driving employer branding, campus hiring, and industry networking to attract top talent. - Ensuring smooth onboarding and delivering a best-in-class candidate experience. - Maintaining recruitment dashboards, MIS reports, and hiring analytics. - Managing recruitment vendors, agencies, job portals, and internal referral channels. - Implementing innovative hiring practices using ATS tools, HR analytics, and digital sourcing. To excel in this role, you should possess: - Strong knowledge of Talent Acquisition strategies and market trends. - Proven expertise in recruiting for MNCs, dealerships, automobile, engineering, and technical profiles. - Excellent communication, negotiation, and stakeholder management skills. - Experience in leadership hiring and handling large hiring volumes. - Hands-on experience with ATS systems, HRMS tools, sourcing tools, and job portals. - Ability to work under pressure with tight timelines. - Strong analytical and decision-making skills. Qualifications required: - Graduate/Postgraduate in HR or related field. - 8+ years of experience in Talent Acquisition, preferably in dealership/MNC/automotive/engineering companies. - Smart, premium, and confident individuals who can manage high-level recruitment operations. If you are looking to make a significant impact in the world of talent acquisition and recruitment, this opportunity awaits you at our premium MNC dealership in Govindpura, Bhopal. Apply now and be a part of our dynamic team.,
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posted 1 week ago
experience13 to 17 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Accounting Standards
  • Financial Reporting
  • Budgeting
  • Forecasting
  • Tax Compliance
  • MIS
  • Variance Analysis
  • Financial Modeling
  • MS Excel
  • ERP Systems
Job Description
As a Deputy Manager Finance at Toprankers, you will play a crucial role in the financial management of the organization. Your responsibilities will include: - Finalizing accounts and preparing financial statements in compliance with statutory requirements. - Ensuring accurate and timely month-end/quarter-end/year-end closing. - Preparing consolidated financial statements. - Ensuring compliance with Direct & Indirect Taxes, Companies Act, and other applicable laws. - Managing statutory, tax, and internal audits, ensuring adherence to timelines. - Preparing MIS, variance analysis, and financial dashboards for leadership review. - Providing actionable insights for decision-making. - Supporting in the preparation of annual budgets, rolling forecasts, and long-term financial planning. - Tracking performance against budgets and highlighting variances. - Implementing strong internal controls and ensuring adherence to accounting standards (AS & Ind AS). - Supporting process improvements and automation in finance operations. Qualifications required for this role include: - Qualified Chartered Accountant with 13 years of post-qualification experience. - Strong knowledge of Accounting Standards (AS) & Ind AS. - Expertise in account finalization, financial reporting, budgeting, and forecasting. - Sound understanding of tax and regulatory compliances. - Advanced skills in MIS, variance analysis, and financial modeling. - Proficiency in MS Excel, financial tools, and ERP systems (preferred). - Strong analytical, problem-solving, and communication skills. Toprankers offers you the opportunity to work with one of India's fastest-growing edtech companies. You will have exposure to strategic decision-making, financial planning, and be part of a collaborative and innovation-driven culture. Additionally, there is a potential IPO in the pipeline.,
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posted 2 months ago

Sr. Manager (HR) Operations

Sana Search International
experience5 to 10 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Operations Management
  • Team Management
  • Leadership
Job Description
As a Senior HR Sr. Manager of Operations at our company, you will be responsible for overseeing the daily operations with a strong background in operations management and experience in managing teams. Your role will involve demonstrating exceptional leadership skills to ensure the smooth functioning of the company. Key Responsibilities: - Oversee the daily operations of the company - Manage and lead teams effectively - Demonstrate strong operations management skills Qualifications Required: - Minimum 5 to 10+ years of relevant experience - Strong leadership and team management skills If you are interested in this opportunity, kindly share your CV to 8512806883 or hr@sanasearchinternational.com. Work From Office is the only available option for this position.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Retail Management
  • Operations
  • Leadership
  • Coaching
  • Sales Planning
  • Analysis
  • Communication Skills
  • Problem Solving
  • Team Development
  • Customer Centric Reporting
  • Fashion Trends Knowledge
  • Visual Presentation
Job Description
As a Store Manager at H&M Group, you will oversee the entire customer experience by ensuring high visual and commercial standards that align with global strategies and your store's local context. Acting in line with the company's values, you will drive both your success and the company's success. **Key Responsibilities:** - Lead your store team to deliver an outstanding customer experience while promoting and selling H&M products. - Stay informed about your store's strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs. - Analyze sales performance, set goals, and create plans to optimize results, profits, and stock levels. - Efficiently manage scheduling and store maintenance to align with sales budgets and commercial priorities. - Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. - Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. - Represent yourself and the brand positively during all customer interactions. **Qualifications Required:** - Experience in retail management and operations. - A proven track record of strong leadership with a passion for coaching and developing teams while exemplifying company values and culture. - Proven results using customer-centric reporting and tools. - Expertise in sales planning, analysis, and follow-up. At H&M Group, we aim to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, with our customers at the heart of every decision we make. As part of our inclusive and collaborative culture, you will have access to extensive development opportunities around the globe, supported by our 7 unique values that have guided our success for over 75 years. This position is based in Mumbai, Pune, Gujarat, and Indore, offering a vibrant and welcoming work environment where you will be encouraged to be yourself, supported by comprehensive benefits including health insurance, wellness programs for yourself and family, and an employee discount at H&M Group. Join us and be a part of a team that is passionate about pushing the fashion industry towards a more inclusive and sustainable future.,
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posted 2 weeks ago

HR Team Lead

Avyaan Management Pvt. Ltd
experience2 to 6 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Recruitment
  • Employee Engagement
  • Compliance
  • Team Leadership
  • Workforce Planning
  • Employee Relations
  • HR Reports
  • MIS
  • Performance Appraisals
  • Employee Engagement Initiatives
Job Description
As an HR Manager at Avyaan Management Pvt. Ltd., you will play a strategic role in leading HR operations within a dynamic BPO environment. Your responsibilities will include developing and implementing HR strategies aligned with company objectives, leading recruitment efforts, ensuring legal compliance, managing employee relations, and driving employee engagement initiatives to cultivate a positive work culture. Key Responsibilities: - Develop and implement HR strategies aligned with company objectives - Lead end-to-end recruitment for BPO and support functions - Ensure legal compliance, handle audits, and manage labor law documentation - Manage employee onboarding, training, and retention strategies - Handle employee relations, grievances, and disciplinary actions - Conduct performance appraisals and drive feedback mechanisms - Collaborate with business leaders for workforce planning - Prepare HR reports, MIS, and dashboards for management - Promote employee engagement initiatives and a positive work culture Key Requirements: - Bachelors/Masters degree in HR, Business Administration, or related field - Minimum 2 years of HR experience in a BPO setup - In-depth knowledge of Indian labor laws and HR compliance - Proficiency in HRMS tools like KEKA - Excellent communication, leadership, and problem-solving skills - Strong organizational and time-management abilities Salary: As per industry standards Joining: Immediate To apply for this position, please send your updated resume to hr.intern@avyaanmgmt.com with the subject line: HR Manager BPO Application.,
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posted 3 weeks ago

Administrative Manager

Nav pahal research and group
experience3 to 7 Yrs
location
Bhopal, Madhya Pradesh
skills
  • Strong organizational
  • administrative skills
  • Experience in budget management
  • financial recordkeeping
  • Excellent written
  • verbal communication skills
  • Proficiency in office software
  • tools eg
  • Microsoft Office Suite
  • Ability to manage
  • lead a team
  • Problemsolving
  • decisionmaking abilities
  • Flexibility to adapt to a hybrid work environment
Job Description
Role Overview: As an Administrative Manager at our company in Bhopal, you will have a full-time hybrid role with the flexibility of working from home. Your main responsibility will be to oversee the daily office operations, manage administrative staff, develop and implement office policies, coordinate with various departments, handle budgets and financial records, and ensure efficient office procedures. Additionally, you will be in charge of maintaining office supplies, managing schedules, coordinating meetings and events, and handling internal and external communications. Key Responsibilities: - Oversee daily office operations - Manage administrative staff - Develop and implement office policies - Coordinate with various departments - Handle budgets and financial records - Ensure efficient office procedures - Maintain office supplies - Manage schedules - Coordinate meetings and events - Handle internal and external communications Qualifications Required: - Strong organizational and administrative skills - Experience in budget management and financial record-keeping - Excellent written and verbal communication skills - Proficiency in office software and tools (e.g., Microsoft Office Suite) - Ability to manage and lead a team - Problem-solving and decision-making abilities - Flexibility to adapt to a hybrid work environment - Bachelor's degree in Business Administration, Management, or related field - Experience in a similar administrative or managerial role is a plus,
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