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9 Umbrellas Jobs nearby Vellore

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posted 2 months ago

Information Security Engineer

Saaki Argus & Averil Consulting
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Firewall management
  • IPsec VPN
  • Network architecture
  • WAF platforms
  • Reverse proxy solutions
  • SSESWG technologies
  • Network protocols
Job Description
As a Network Security Specialist, your role involves configuring, managing, and monitoring network firewalls such as Palo Alto, Fortinet, Cisco, and Check Point. You will also be responsible for implementing and maintaining IPsec VPNs for secure remote access and site-to-site connectivity. Additionally, administering and optimizing Web Application Firewalls (WAF) to protect application traffic will be part of your duties. Deploying and managing reverse proxy solutions for secure internal application access will also be within your scope. You will operate and maintain Secure Service Edge (SSE) and Secure Web Gateway (SWG) platforms like Cisco Umbrella, Zscaler, and Netskope. Analyzing and documenting application traffic flow, identifying bottlenecks, and implementing secure data paths are crucial tasks. Furthermore, investigating security incidents, generating reports using security logs and SIEM tools, and participating in vulnerability management, threat assessments, and audit response activities are part of your responsibilities. Collaboration with other IT, network, and application teams to integrate security across projects is essential. It is also important to maintain up-to-date documentation on system configurations, procedures, and incident reports. Qualifications and Skills: - Education: Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field. - Required Technical Skills: - 3+ years of hands-on experience in a cybersecurity or network security role. - In-depth knowledge of: - Firewall management (rules, NAT, policies) - IPsec VPN setup and troubleshooting - WAF platforms and configuration - Reverse proxy solutions (e.g., F5, NGINX, Apache) - SSE/SWG technologies and configurations - Understanding of basic network protocols and architecture (TCP/IP, HTTP/S, DNS, routing). - Familiarity with application working flows and traffic patterns.,
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posted 2 weeks ago

Senior Network Specialist

Epergne Solutions
experience15 to 19 Yrs
location
Chennai, All India
skills
  • WAN
  • LAN
  • WLAN
  • TCPIP
  • MPLS
  • BGP
  • OSPF
  • IPsec
  • QoS
  • GRE
  • DNS
  • DHCP
  • IPAM
  • CDN
  • DDOS
  • Monitoring tools
  • Python
  • Leadership
  • Strategic thinking
  • Troubleshooting
  • SDWAN
  • VxLAN
  • NFV
  • SASE
  • Umbrella
  • Versa Secure Access
  • Cloud networking
  • WAF
  • Management tools
  • Stakeholder communication
  • Ownership mindset
Job Description
As a Senior Network Specialist at our company, your primary responsibility will be to design, plan, and drive large-scale WAN/SDWAN/LAN/WLAN projects end-to-end. You will be translating architecture into execution steps and leading engineering squads through all project phases including design, implementation, migration, golive, and maintenance. Your expertise will be crucial in selecting, deploying, and optimizing network technologies such as Cisco, Versa, and Aruba+ to ensure they align with our business goals. Additionally, you will act as the subject matter expert during operational incidents, leading troubleshooting, root-cause analysis, and recovery. Your role will also involve engaging with cross-functional, global stakeholders to communicate design intent, status, and technical guidance effectively. Key Responsibilities: - Design, plan, and drive large-scale WAN/SDWAN/LAN/WLAN projects end-to-end - Lead and support engineering squads through all project phases - Select, deploy, and optimize network technologies to align with business goals - Act as SME during operational incidents for troubleshooting, root-cause analysis, and recovery - Engage with cross-functional, global stakeholders to communicate design intent, status, and technical guidance Qualifications Required: - 15+ years of experience in enterprise network design/delivery with 5+ years in software-defined & cloud networking - Bachelors/Diploma in Engineering/CS/IT - Mandatory: CCNP certification; Preferred: CCIE, Versa SDWAN Specialist certification In terms of technical proficiency, you should be an expert in WAN, SDWAN (Cisco & Versa), LAN, and WLAN. You should have mastery in TCP/IP, MPLS, BGP, OSPF, VxLAN, IPsec, QoS, GRE, network virtualization, NFV, SASE, Umbrella, and Versa Secure Access. Additionally, cloud networking know-how including Direct Connect, ExpressRoute, multicloud via Equinix/Megaport is essential. Familiarity with DNS/DHCP/IPAM, WAF/CDN/DDOS tools like Infoblox, Zscaler, Akamai is a plus. Furthermore, proficiency in tools and automation is required. You should be hands-on with monitoring and management tools such as Spectrum, SevOne, ThousandEyes, CyberArk, and MS Entra. Scripting in Python would be an added advantage. Your leadership and soft skills will play a crucial role in this position. As a proven leader in global projects, you should be capable of managing large, distributed teams. Excellent strategic thinking, troubleshooting skills, and effective stakeholder communication are essential. A strong ownership mindset, ability to thrive under pressure, and proactive approach in delivering results will be highly valued in this role. As a Senior Network Specialist at our company, your primary responsibility will be to design, plan, and drive large-scale WAN/SDWAN/LAN/WLAN projects end-to-end. You will be translating architecture into execution steps and leading engineering squads through all project phases including design, implementation, migration, golive, and maintenance. Your expertise will be crucial in selecting, deploying, and optimizing network technologies such as Cisco, Versa, and Aruba+ to ensure they align with our business goals. Additionally, you will act as the subject matter expert during operational incidents, leading troubleshooting, root-cause analysis, and recovery. Your role will also involve engaging with cross-functional, global stakeholders to communicate design intent, status, and technical guidance effectively. Key Responsibilities: - Design, plan, and drive large-scale WAN/SDWAN/LAN/WLAN projects end-to-end - Lead and support engineering squads through all project phases - Select, deploy, and optimize network technologies to align with business goals - Act as SME during operational incidents for troubleshooting, root-cause analysis, and recovery - Engage with cross-functional, global stakeholders to communicate design intent, status, and technical guidance Qualifications Required: - 15+ years of experience in enterprise network design/delivery with 5+ years in software-defined & cloud networking - Bachelors/Diploma in Engineering/CS/IT - Mandatory: CCNP certification; Preferred: CCIE, Versa SDWAN Specialist certification In terms of technical proficiency, you should be an expert in WAN, SDWAN (Cisco & Versa), LAN, and WLAN. You should have mastery in TCP/IP, MPLS, BGP, OSPF, VxLAN, IPsec, QoS, GRE, network virtualization, NFV, SASE, Umbrella, and Versa Secure Access. Additionally, cloud networking know-how including Direct Connect, ExpressRoute, multicloud via Equinix/Megaport is essential. Familiarity with DNS/DHCP/IPAM, WAF/CDN/DDOS tools like Infoblox, Zscaler, Akamai is a plus. Furthermore, proficiency in tools and automation is required. You should be hands-on with monitoring and management tools such as Spectrum, SevOne, ThousandEyes, CyberArk, and MS Entra. Scripting in Python would be an added advantage. Your leadership and soft skills will play a crucial role in this p
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posted 2 weeks ago

Windows Administrator

RRD Global Delivery Centers
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Cisco ASA
  • Active Directory
  • VMware
  • Telephony
  • Duo
  • Cloud Experience
  • Websites Experience
  • Network Experience
  • Cisco CLI
  • Fortinet Firewalls
  • Windows Infrastructure services
  • Office365
  • Monitoring systems
  • Fortinet
  • Cisco networking technologies
  • Cisco End Point Security
  • Umbrella
  • Windows Server Technologies
  • Pure Storage
  • Intune Mobile Device Management
  • Rubrik Backup
  • Zerto
Job Description
As a Windows Administrator at RRD Global Delivery Centers, you will play a crucial role in overseeing and supporting the enterprise IT infrastructure. Your primary responsibilities will include managing complex network environments, ensuring robust security measures, and providing high-level support for various systems and tools. Here is a breakdown of your role: **Role Overview:** You will be responsible for managing and maintaining network infrastructure, including Cisco switches, firewalls, VPNs, and load balancers. Your role will also involve assisting with information security tasks, maintaining security strategies, and providing L2/L3 above level support. Additionally, you will be managing and monitoring various systems such as Windows, VMware, Azure, and Office 365, and handling software installations and system tools. **Key Responsibilities:** - Manage and maintain network infrastructure, including Cisco switch stacks, firewalls, VPNs, and load balancers - Assist with day-to-day information security tasks and firewall administration - Maintain security, backup, and redundancy strategies - Provide L2/L3 above level support - Manage and monitor systems like Windows, VMware, Azure, and Office 365 - Install, configure, and maintain operating systems and application software - Liaise with IT personnel for problem resolution - Work in a 24x7 production support environment **Qualifications Required:** - Experience supporting Azure App Gateway, App Services, and IaaS - Experience with Cisco CLI, ASA, Fortinet Firewalls - Strong experience in supporting Active Directory services - Experience supporting Office 365 email/applications - Experience with monitoring systems - Preferred experience with Fortinet and Cisco networking technologies, VMware, Azure, Office 365, Windows Server Technologies, and other technologies mentioned in the job description. At RRD Global Delivery Centers, we are dedicated to transforming the way businesses work for customers, and we are excited to welcome a skilled Windows Administrator to our team.,
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posted 2 months ago

Security Specialist

NTT DATA North America
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • TCP
  • UDP
  • wireshark
  • Cisco firewall
  • Content Filtering
  • SSL protocols
  • Cloudflare Zero Trust Network Access ZTNA
  • Cloudflare Secure Web Gateway SWG
  • Magic WAN
  • Magic Firewall
  • Remote Browser Isolation RBI
  • Data Loss Prevention DLP
  • Cisco routing
  • Zscaler Internet Access ZIA
  • Zscaler Private Access ZPA
  • Cisco AnyConnect
  • Cisco Umbrella
  • Bluecoat Proxy
Job Description
As a Security Specialist - Cloudflare at NTT DATA in Chennai, Tamil Nadu, India, you will play a crucial role in identifying, troubleshooting, and resolving web access and remote access issues for users. Your responsibilities will include: - Providing continuous 24/7 monitoring and support for Cloudflare Tunnel and WARP connector systems. - Handling first-level incident resolution and escalating complex issues according to established protocols. - Managing incidents through ITSM tool in compliance with the client's operational policies. - Conducting periodic and emergency maintenance as required, adhering to the client's scheduling and change management procedures. - Updating operational procedures and configuration documentation regularly. - Assisting in diagnosing and resolving user connectivity issues to internal resources, providing initial troubleshooting and analysis. Qualifications required for this role include: - Strong understanding of TCP, UDP, SSL protocols and ability to troubleshoot using command line tools and network packet analyzer like Wireshark. - 5+ years of customer-facing technical support experience for Cloudflare remote access and Secure Web Gateway (SWG). - Extensive experience troubleshooting DNS and networking-related issues. - Experience working in a support role where you have excelled every time you resolved a ticket. - Strong communication skills to effectively bridge the gap between customers and the engineering team. - Good English language skills (spoken and written). Primary Skills set required: - Cloudflare Zero Trust Network Access (ZTNA) - Cloudflare Secure Web Gateway (SWG) - Magic WAN - Magic Firewall - Remote Browser Isolation (RBI) - Data Loss Prevention (DLP) - Cisco firewall and routing experience. Secondary Skills set required: - Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) - Cisco AnyConnect - Cisco Umbrella - Content Filtering - Bluecoat Proxy You will be working in a 24x7 environment to ensure seamless security operations for the organization. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. They provide digital and AI infrastructure solutions worldwide and are part of the NTT Group, investing over $3.6 billion annually in R&D. For more information, visit us at us.nttdata.com.,
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posted 2 months ago

Network Security / Cisco

dotSolved Systems Inc.
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Cisco Networking
  • Routers
  • Switches
  • Firewalls
  • Routing Protocols
  • VLANs
  • WAN technologies
  • Security Access Control
  • Intrusion Prevention
  • VPN Remote Access
  • Threat Management Monitoring
  • Advanced Security Practices
  • Certifications
Job Description
Role Overview: As a Network Security Specialist at dotSolved, you will be responsible for managing and maintaining the network security infrastructure to ensure a secure and smooth operation of the enterprise network. Your role will involve working with Cisco networking equipment, implementing security and access control measures, setting up VPNs and remote access, threat management and monitoring, and implementing advanced security practices to safeguard the network from cyber threats. Key Responsibilities: - Cisco Networking: Configure and manage routers, switches, firewalls (ASA/FTD), VLANs, and routing protocols (OSPF, EIGRP, BGP) to maintain a robust network infrastructure. - Security & Access Control: Implement ACLs, NAT/PAT, Zone-Based Firewall (ZBFW), Intrusion Prevention (IPS/IDS), and secure wireless solutions (WLC, 802.1x, WPA3) to control access and enhance network security. - VPN & Remote Access: Set up and configure Site-to-Site VPNs, Cisco AnyConnect, DMVPN, and IPSec to provide secure remote access to network resources. - Threat Management & Monitoring: Utilize tools like Cisco SecureX, Umbrella, Wireshark, Cisco Prime, and SIEM integration to identify and mitigate security threats in real-time. - Advanced Security Practices: Implement Zero Trust model, network segmentation, device hardening, and ensure compliance alignment with standards such as ISO 27001, SOC2, PCI-DSS. - Certifications: Obtain and maintain relevant certifications including CCNA, CCNP, Cisco CyberOps, and optionally CCIE Security/Enterprise to demonstrate expertise in network security. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in network security operations and Cisco networking technologies. - Strong knowledge of network security protocols, best practices, and troubleshooting techniques. - Excellent communication skills and the ability to work effectively in a team environment. - Relevant certifications such as CCNA, CCNP, and Cisco CyberOps are highly desirable. (Note: The additional details of the company were not provided in the job description),
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posted 2 months ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Clinical Trials
  • Statistical Programming
  • Data Extraction
  • Communication Skills
  • Statistical Methodologies
  • Predictive Biomarkers
  • Metaanalysis
  • Data Benchmarking
Job Description
Role Overview: You will be a Statistician specializing in Clinical Trials & Predictive Biomarkers based in Chennai. Your primary responsibilities will include designing and analyzing clinical trials, developing predictive biomarker models, performing statistical programming, and interpreting research findings. Collaboration with clinical teams, researchers, and stakeholders is key to ensuring the accuracy and integrity of statistical analyses and outcomes. Key Responsibilities: - Design and implement innovative statistical methodologies for clinical trials, including advanced trial designs like umbrella trials. - Utilize predictive biomarkers to identify patient subgroups for targeted therapeutic strategies. - Optimize drug dosing, timing, and combination regimens through robust statistical modeling and analysis. - Conduct meta-analyses to develop assumptions for clinical trial protocols and statistical plans. - Perform systematic data pulls and benchmarking from various sources to support evidence-based decision-making. - Collaborate with cross-functional teams to align statistical strategies with clinical objectives. - Prepare clear reports and presentations for internal stakeholders and regulatory submissions. Qualifications: - PhD in Statistics, Biostatistics, or a related quantitative field with over five years of experience in clinical research as a statistician/data scientist. - Demonstrated expertise in designing and analyzing clinical trials, preferably in pharmaceutical or biotechnology sectors. - Advanced knowledge in predictive biomarker analysis for subgroup identification. - Proficiency in innovative statistical trial designs, including umbrella trials. - Strong skills in optimizing drug dosing, timing, and combinations using statistical methodologies. - Hands-on experience in meta-analysis and evidence synthesis for clinical research. - Proficient in data extraction and benchmarking from diverse sources. - Excellent communication skills to convey complex statistical concepts to technical and non-technical audiences.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Java
  • JEE
  • XML
  • Web Services
  • SQL
  • ANT
  • PlSQL
  • Spring
  • Hibernate
  • Castor
  • Tomcat
  • Websphere
  • Weblogic
  • Business communication skills
  • Leadership skills
  • Guidewire PolicyCenter Configuration
  • Property Casualty Insurance
  • Commercial Lines of Business
  • ISO Standard Based Templates
  • Enterprise Messaging System
  • Insurance domain background
  • Software development best practices
  • Client facing experience
Job Description
Job Description: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Overview: As a Technical Lead in the Technology Consulting team at EY, your main responsibility will be to work on various Guidewire implementation projects for customers across the globe. You will serve as a team leader, contributing to various technical streams of Guidewire implementation projects. Your role will involve interfacing and communicating with onsite coordinators, planning and monitoring project deliverables, mentoring the project team, providing regular status reports, and interfacing with customer representatives when necessary. Additionally, you should be willing to travel to customer locations on a need basis. Key Responsibilities: - Contribute as a team leader in various technical streams of Guidewire implementation projects - Interface and communicate with onsite coordinators - Plan and monitor project deliverables - Mentor the project team - Provide regular status reports to the Manager and onsite coordinators - Interface with customer representatives as needed - Build a quality culture - Manage performance management for direct reports - Foster teamwork and lead by example - Train and mentor project resources - Participate in organization-wide people initiatives Qualifications Required: - BE/BTech/MCA with a minimum of 3 to 7 years of industry experience - Demonstrable knowledge and experience in Guidewire PolicyCenter Configuration - Experience in Property & Casualty Insurance - Experience in Commercial Lines of Business (such as Commercial Auto, Commercial Property, Workers Compensation, Farm, Commercial Umbrella, Farm Umbrella, Business Owners, etc.) - Experience with ISO Standard Based Templates (SBT) for Commercial Lines - Proficiency in Java 5+, JEE, XML, Web Services (Axis 2), SQL, ANT - Strong skills in Pl/SQL, Spring, Hibernate, Castor, any Enterprise Messaging System - Strong knowledge and experience with Tomcat and/or Websphere/Weblogic - Real-time knowledge and experience in enterprise system integration, preferably in the Insurance domain - Understanding and experience of software development best practices - Excellent business communication and leadership skills - Prior client-facing experience Additional Company Details: EY exists to build a better working world, helping create long-term value for clients, people, and society while building trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing the world today.,
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posted 3 weeks ago
experience10 to 14 Yrs
location
Chennai, Tamil Nadu
skills
  • AWS
  • Reactjs
  • Nodejs
Job Description
Role Overview: You are sought after to fill the position of a highly skilled MERN Full stack Staff Engineer (Architect) at Forbes Advisor. Your role will involve extensive experience in both frontend and backend development, along with a solid understanding of cloud technologies and database management. Collaborating with the Engineering team, Product team, and other stakeholders, you will be responsible for designing and implementing scalable, secure, and high-performance solutions. As a technical leader, you will ensure best practices are followed, provide mentorship, and foster cross-functional collaboration. Key Responsibilities: - Collaborate with the Engineering Group and Product team to comprehend requirements and design comprehensive solutions. - Optimize applications for maximum speed, scalability, and security. - Implement security and data protection measures. - Develop high-quality, reusable code for both frontend and backend applications. - Clearly document and communicate application design, topologies, and architecture to peers and the business. - Work closely with User Experience, Product Management, Engineering, and Marketing teams to create exceptional web experiences. - Partner with Engineering and other teams to introduce new frameworks, feature sets, and functionalities. - Lead and mentor team members, promoting thought leadership and project excellence. - Provide technical leadership, ensuring adherence to best software engineering practices like TDD, continuous integration, delivery, and deployment. Qualifications Required: - Education and experience: - Bachelors or Masters degree in Computer Science, Engineering, or a related field. - Minimum of 10+ years of professional experience in full-stack development. - Technical Requirements: - Proficiency in JavaScript, including ES6 and beyond, asynchronous programming, closures, and prototypal inheritance. - Expertise in modern front-end frameworks/libraries such as React and Vue.js. - Strong understanding of HTML5, CSS3, and pre-processing platforms like SASS or LESS. - Experience with responsive and adaptive design principles. - Knowledge of front-end build tools like Webpack, Babel, and npm/yarn. - Proficiency in Node.js and frameworks like Express.js, Koa, or NestJS. - Experience with RESTful API design and development. - Experience with Serverless technologies like Lambda and CloudFunctions. - Experience with GraphQL. - Experience with SQL databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis). - Experience with caching & search frameworks such as Redis and ElasticSearch. - Proficiency in database schema design and optimization. - Experience with containerization tools like Docker and Kubernetes. - Experience with CI/CD pipelines using tools like Jenkins, GitHub Actions, GitLab CI. - Knowledge of cloud platforms like AWS, Azure, Google Cloud. - Proficiency in testing frameworks and libraries like Jest, vitest, Cypress, Storybook. - Strong debugging skills using tools like Chrome DevTools and Node.js debugger. - Expertise in using Git and platforms like GitHub, GitLab, or Bitbucket. - Understanding of web security best practices (OWASP). - Experience with authentication and authorization mechanisms like OAuth and JWT. - Experience in System Security, Scalability, and System Performance. - Leadership & Team: - Proven track record of successfully delivering complex projects. - Ability to conduct code reviews and provide constructive feedback. - Experience in agile methodologies such as Scrum and Kanban. - Ability to manage project timelines and deliverables effectively. - Excellent verbal and written communication skills. - Ability to explain technical concepts to non-technical stakeholders. - Strong analytical and problem-solving skills. - Ability to troubleshoot and resolve complex technical issues. - Experience in working with cross-functional teams including designers, product managers, and QA. - Ability to quickly learn and adapt to new technologies and frameworks. Additional Company Details: Uplers" client, Forbes Advisor, is a new initiative under the Forbes Marketplace umbrella that provides expert-written insights, news, and reviews on personal finance, health, business, and everyday life decisions. Their aim is to equip consumers with the knowledge and research needed to make informed decisions with confidence, allowing them to focus on their priorities. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). If you are prepared for a new challenge, a supportive work environment, and the chance to elevate your career, don't miss out on this opportunity. Forbes Advisor is waiting for you!,
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posted 2 weeks ago

Programmatic - Manager

Annalect, Omnicom Media Group India Private Limited.
experience9 to 13 Yrs
location
Coimbatore, Tamil Nadu
skills
  • troubleshooting
  • audience segmentation
  • data analysis
  • digital marketing
  • Excel
  • DV360
  • TTD DSP
  • campaign knowledge
  • deal management
  • optimizations
Job Description
As an experienced professional with 9-12 years of experience in managing programmatic campaigns for large clients, you will be responsible for the following key tasks at Annalect India: Role Overview: You will play a crucial role in successfully managing day-to-day campaign performance on DV360. Additionally, you will utilize your expertise in Deal Management and troubleshooting to set up and investigate inventory sources like private, preferred, and other deals in different DSPs such as TTD and DV360. Your responsibilities will also include deal monitoring and reporting in SSP, Deal Hygiene and Health checks, and Supply Path Optimization (SPO) focusing on clearing price, volume, and technology integration. Key Responsibilities: - Successfully managing the day-to-day performance of campaigns on DV360 - Deal Management and troubleshooting in setting up and investigating inventory sources in TTD and DV360 - Deal monitoring, reporting in SSP, Deal Hygiene, Health checks, and Supply Path Optimization (SPO) - Ideate successful audience segmentation to achieve client goals - Execute optimizations to exceed KPIs and set campaign strategies for targeting, bidding, data usage, and client funnel optimization - Make compelling arguments based on data for client data access - Collaborate with the agency team to develop innovative solutions based on available technology - Communicate day-to-day format, screen, and inventory performance to clients and agencies Qualifications: - Minimum 9-12 years of experience in managing programmatic campaigns for large clients - Hands-on experience using DSPs for building and optimizing campaigns across various inventories, preferably with Google platforms - Strong troubleshooting skills and attention to detail - Working knowledge of digital marketing including display, video, social, and marketing analytics - Technical and analytical aptitude with a curiosity for testing and innovation - Proficiency in Excel for organizing and consolidating multiple data sources for analysis In addition to the above responsibilities and qualifications, Annalect India is a part of Annalect Global and Omnicom Group. It is a key player in providing stellar products and services in Creative Services, Technology, Marketing Science (data & analytics), and Media Services to various global agencies under the Omnicom umbrella. You will be joining a team of over 2000 committed colleagues who are dedicated to solving clients" pressing business issues. Join us in this rapid growth journey and be a part of our talented team at Annalect India.,
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posted 3 weeks ago

MSAT Lead

Dr. Reddy's Laboratories
experience5 to 9 Yrs
location
Andhra Pradesh
skills
  • Process Engineering
  • CAPA
  • Root Cause Analysis
  • Equipment Qualification
  • PID
  • URS
  • Quality Improvement
  • Waste Reduction
  • Product Development
  • Risk Assessments
  • Management of Change
  • PreStartup Safety Review
  • Batch Cycle Times
  • Yield Improvement
  • MSAT
  • Manufacturing Science
  • Technology
  • Knowledge Exchange
  • Scaleup
Job Description
Role Overview: You will be responsible for ensuring the continual process robustness in all manufactured products at the site by incorporating expectations and actions in the process engineering team's Learning Development Matrix (LDM). Your role includes overseeing the closure of incidents and investigations with effective Corrective and Preventive Actions (CAPA), addressing root causes to prevent repeat incidents. Additionally, you will collaborate with cross-functional teams to conduct risk assessments for all production processes, considering process, personnel, and environmental safety. Your role involves assessing opportunities and implementing changes related to scale-up and modifications in processes/equipment at various stages of product development. Key Responsibilities: - Oversee the closure of incidents and investigations with effective CAPA, addressing root causes to prevent repeat incidents - Review the qualification of equipment and cleaning procedures to ensure robustness and document learnings to create an organizational knowledge repository - Collaborate with cross-functional teams to conduct risk assessments for all production processes - Recommend and support improvements, including P&ID and URS preparation, procedure development, and addressing safety risks - Initiate Management of Change (MOC) and Pre-Startup Safety Review (PSSR) processes to ensure the fulfillment of recommended changes and enhance process safety - Drive continuous improvements in quality, removal of bottlenecks in production capacity, batch cycle times, yield improvements beyond budgets, technologies, and waste reduction - Foster cross-learning within the Process Engineering community under the MSAT umbrella - Develop common solutions for platform issues impacting multiple sites and creating best practices for the FTOs - Interact with cross-functional teams and prepare risk assessments for any modifications or changes Qualifications Required: - Bachelor's degree in Engineering or related field - Experience in process engineering, preferably in a manufacturing environment - Strong understanding of CAPA, risk assessment, and process improvement methodologies - Knowledge of P&ID, URS, MOC, and PSSR processes - Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams,
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posted 1 week ago

MIS Lead

IDBI Intech
experience15 to 20 Yrs
location
All India
skills
  • Business Analysis
  • MIS reporting
  • Regulatory reporting
  • Risk Management
  • Stakeholder Management
  • Team Leadership
  • Data Analytics
  • Excel
  • Power BI
  • SQL
  • Tableau
  • XBRL
  • Soft Skills
  • Core Banking knowledge
  • Database SQL query
  • ProblemSolving
  • Governance Compliances
  • MIS design
  • Finacle backend knowledge
  • RBI regulatory returns reporting
Job Description
As an experienced MIS Lead with a strong background in Business Analysis and MIS reporting, you will be responsible for managing business information systems, data analytics, and strategic decision support functions within a financial or IT services environment. Your core responsibilities will include: - Gathering requirements and understanding REGULATORY and Compliance related changes/requirements - Converting functional requirements into technical solutions - Performing functional impact analysis related to new policies concerning Risk, Compliance, and Asset Management in Banks - Suggesting alternate solutions and defining project objectives, scope, success criteria, and implementation timelines - Managing multiple projects under the program umbrella, ensuring seamless integration and alignment - Acting as a bridge between the business and technology teams, translating business needs into technical requirements - Providing functional insights into BFSI processes such as core banking and RBI Regulatory Reporting - Collaborating with internal and external stakeholders to align program objectives with organizational strategy - Building strong relationships with stakeholders, including clients, senior leadership, business heads, IT teams, vendors, and regulatory bodies - Establishing robust program governance frameworks to ensure adherence to regulatory requirements - Managing risks throughout the program lifecycle and proactively addressing challenges - Leading cross-functional teams, fostering collaboration and accountability - Mentoring and coaching team members to enhance their performance and professional growth Additionally, you will lead MIS design, development, and automation initiatives for internal and client projects, collaborate with business stakeholders to identify reporting requirements and performance metrics, manage data extraction, validation, and reporting from multiple systems, ensure accuracy, consistency, and timeliness of all MIS reports, develop dashboards and analytical insights to support management decisions, and mentor and guide junior MIS and data analysts. You should have a basic understanding of technologies such as .Net, ASP .Net, Tableau, and possess basic SQL Server and Oracle skills. Desired Candidate Profile: - 15-20 years of experience in MIS, Data Analytics, or Business Analysis - Strong understanding of financial and operational metrics - Hands-on expertise in Excel, SQL, Power BI, or similar reporting tools - Excellent analytical, communication, and stakeholder management skills - Prior experience in IT/BFSI domain preferred Skills Required: Functional Skills: - Knowledge of Banking domain, core banking, MIS, advances, deposits, NPA Management, IRAC, Risk, and Compliance - Finacle backend knowledge for all tables related to MIS - RBI regulatory returns reporting (CIMS) XBRL/Non XBRL/EBR Soft Skills: - Excellent problem-solving and analytical skills - Strong attention to detail and ability to manage multiple projects simultaneously - Good communication and collaboration skills Additional Information: - Employment Type: Full-time - Location: CBD Belapur, Navi Mumbai - Reports To: Senior Management Educational Qualification: - Graduate/Post Graduate in IT, Computer Science, or related field If you meet the above qualifications and are looking for a challenging opportunity in a dynamic environment, we encourage you to apply for this position.,
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posted 2 months ago
experience2 to 7 Yrs
location
Karnataka
skills
  • Proxy
  • Firewall as a Service FaaS
  • Forti SASE
  • Network Security Next Generation Firewalls NAC Zero Trust Segmentation APT IPS IDS
  • SASE NetSkope
  • SASE Palo Alto Prisma SASE
  • SASE Zscaler ZPA
  • ZIA
  • Secure Web Gateway
  • Cisco Umbrella
  • ZTNA Zero Trust
Job Description
Role Overview: You are required to source profiles for security open positions and ensure that candidates possess the skills mentioned below. The ideal candidate should have at least 1-8 years of experience in creating design documents, implementation, change management plans, or optimization of reports beyond day-to-day routine operations. Key Responsibilities: - Possess skills for CE4 - Expertise in implementing or designing CE4, with a focus on Firewall and Cisco ISE - Hands-on experience with Identity solutions, Email Security, Web Security, Proxy, and Cloud Security - Knowledge of 3rd Party Firewall is a plus Qualifications Required: - Mandatory Skills: Firewall as a Service (FaaS), Forti SASE, Network Security (Next Generation Firewalls, NAC, Zero Trust, Segmentation, APT, IPS, IDS), Proxy, SASE (NetSkope, Palo Alto - Prisma, Zscaler - ZPA, ZIA), Secure Web Gateway - Good to Have Skills: Cisco - Umbrella, ZTNA (Zero Trust) Please note that the company details were not provided in the job description.,
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posted 1 week ago

DevOps Engineer EOCM

Hitachi Careers
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Jenkins
  • Git
  • Linux
  • Scripting
  • Networking
  • Docker
  • Kubernetes
  • Helm
  • Openstack
  • AWS
  • Azure
  • Ansible
  • Chef
  • Puppet
  • Spinnaker
Job Description
As a DevOps Engineer at Client, you will play a crucial role in building and maintaining CI/CD pipelines for Java eco system applications. Here are the key responsibilities and qualifications required for this role: **Role Overview:** You will be responsible for developing and maintaining end-to-end CI/CD pipelines based on Jenkins/Spinnaker. Your tasks will include maintaining Helm chart umbrella and verification tests, ensuring the product is in a deployable state using CI/CD pipelines, maintaining k8s clusters and underlying infrastructure, and developing system deployment scripts. Additionally, you will be responsible for maintaining project GIT repositories. **Key Responsibilities:** - Develop and maintain end-to-end CI/CD pipelines based on Jenkins/Spinnaker - Maintain Helm chart umbrella and verification tests - Ensure the product is in a deployable state using CI/CD pipelines - Maintain k8s clusters and underlying infrastructure - Develop system deployment scripts - Maintain project GIT repositories **Qualifications Required:** - Must have experience with Jenkins, scripted/declarative pipelines development - Git experience including branching, merging, and conflict resolution - Proficiency in Linux administration and configuration (Red Hat/CentOS) - Strong scripting skills in bash and python - Basic troubleshooting skills in networking - Experience with Docker and understanding of K8s and Helm principles - Nice to have: Experience with K8s and Helm, Spinnaker, Openstack, and one of the following config management tools: Ansible/Chef/Puppet **What we offer:** At GlobalLogic, we prioritize a culture of caring where you'll have an inclusive experience and opportunities for learning and development. You'll work on interesting and meaningful projects, enjoy balance and flexibility, and be part of a high-trust organization that values integrity and trust. This role at Client offers you the chance to work on impactful projects, collaborate with a supportive team, and contribute to cutting-edge solutions that shape the world today.,
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posted 2 weeks ago
experience0 to 5 Yrs
location
All India
skills
  • Transformation
  • Automation
  • Research
  • Analysis
  • Data analysis
  • Microsoft Excel
  • PowerPoint
  • Alteryx
  • Tableau
  • Python
  • SQL
  • Tech Strategy
  • Roadmap projects
  • Enterprise Technology diagnostics
  • AI
Job Description
You will be working in the Enterprise Technology Center of Excellence (ET CoE), which is part of Bains Data & Technology umbrella within the BCN. You will provide specialized support on Tech Strategy, Transformation, and Roadmap projects for Bain clients across industries. Here are your key responsibilities: - Work closely with team leads to build and deploy ET diagnostic tools and actively contribute to IP development - Quickly ramp up by identifying and using relevant research sources and analytical tools - Ensure timely, high-quality, zero-defect research, analysis, and output produced by the analysts - Understand client needs and situations, adapting to case expectations - Generate and screen realistic answers based on sound reality checks and recommend actionable solutions - Learn how to make businesses more valuable and responsible for generating specific industry or company insights to support global Bain case teams, client development teams, and industry practices - Take responsibility for assigned work streams, generating hypotheses, understanding the work plan, and executing it, which includes industry research, preparing presentations, data analysis, and other initiatives - Identify and apply relevant analytical tools for your work stream, ensuring zero-defect analysis and timely answering of key questions - Communicate data, knowledge, and insights to the entire team, generate and screen realistic solutions, and deliver clear and professional presentations to the team, team leaders, and managers - Seek and provide meaningful and actionable feedback in all interactions, recognizing different skills and development needs in oneself and working towards improvement As for the qualifications required: - Candidates should be graduates/post-graduates with a strong academic record - Work experience range: If the highest qualification is undergraduate studies, 2-5 years of relevant experience in a professional services context; if the highest qualification is postgraduate studies, 0-3 years of relevant experience in a professional services context - Experience in digital transformation, technology cost optimization, ERP health checks, Architecture/tech stack assessment, and process optimization - Hands-on experience with tools such as Signavio, Celonis, Monday.com, Github, and Advanced GenAI is a plus - Strong Microsoft Excel and PowerPoint skills, Alteryx, Tableau, and languages such as Python, SQL are required - Ability to handle multiple tasks and work under pressure Please note that Bain & Company is consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. They are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four for the last 12 years. Bain believes that diversity, inclusion, and collaboration are key to building extraordinary teams. They hire people with exceptional talents, abilities, and potential, creating an environment where you can become the best version of yourself and thrive both professionally and personally. Publicly recognized by external parties like Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign, Bain & Company is known for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. You will be working in the Enterprise Technology Center of Excellence (ET CoE), which is part of Bains Data & Technology umbrella within the BCN. You will provide specialized support on Tech Strategy, Transformation, and Roadmap projects for Bain clients across industries. Here are your key responsibilities: - Work closely with team leads to build and deploy ET diagnostic tools and actively contribute to IP development - Quickly ramp up by identifying and using relevant research sources and analytical tools - Ensure timely, high-quality, zero-defect research, analysis, and output produced by the analysts - Understand client needs and situations, adapting to case expectations - Generate and screen realistic answers based on sound reality checks and recommend actionable solutions - Learn how to make businesses more valuable and responsible for generating specific industry or company insights to support global Bain case teams, client development teams, and industry practices - Take responsibility for assigned work streams, generating hypotheses, understanding the work plan, and executing it, which includes industry research, preparing presentations, data analysis, and other initiatives - Identify and apply relevant analytical tools for your work stream, ensuring zero-defect analysis and timely answering of key questions - Communicate data, knowledge, and insights to the entire team, generate and screen realistic solutions, and deliver clear and professional presentations to the team, team leaders, and managers - Seek and provide meaningful and actionable feedback in all interactions, recognizing different sk
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posted 3 weeks ago
experience0 to 5 Yrs
location
All India
skills
  • Transformation
  • Automation
  • Research
  • Analysis
  • Data analysis
  • Microsoft Excel
  • PowerPoint
  • Alteryx
  • Tableau
  • Python
  • SQL
  • Tech Strategy
  • Roadmap projects
  • Enterprise Technology diagnostics
  • AI
Job Description
You will be working in the Enterprise Technology Center of Excellence (ET CoE), a part of Bain's Data & Technology umbrella within the BCN. The ET CoE provides specialized support on Tech Strategy, Transformation, and Roadmap projects for Bain clients across industries. Your role involves working closely with team leads to build and deploy ET diagnostic tools, contribute actively to IP development, and ensure timely, high-quality research and analysis. You will also be responsible for understanding client needs, generating hypotheses, executing work plans, and delivering clear presentations to the team and clients. **Key Responsibilities:** - Collaborate with team leads to build and deploy ET diagnostic tools and contribute to IP development - Identify and employ relevant research sources and analytical tools - Ensure timely, high-quality research and analysis output by the analysts - Understand client needs, generate hypotheses, and execute work plans effectively - Communicate data, knowledge, and insights to the team and clients - Seek and provide meaningful feedback in all interactions **Qualifications Required:** - Graduates/post-graduates with a strong academic record - 2-5 years of relevant experience in a professional services context for candidates with undergraduate studies - 0-3 years of relevant experience in a professional services context for candidates with postgraduate studies - Experience in digital transformation, technology cost optimization, ERP health checks, Architecture/tech stack assessment, and process optimization - Hands-on experience with tools such as Signavio, Celonis, Monday.com, Github, Advanced GenAI is a plus - Strong Microsoft Excel and PowerPoint skills, Alteryx and Tableau, and languages such as Python, SQL are required - Ability to handle multiple tasks and work under pressure Bain & Company is consistently recognized as one of the world's best places to work, champion of diversity, and model of social responsibility. The company has a strong focus on diversity, inclusion, and collaboration, creating an environment where you can thrive both professionally and personally. The company has been ranked the #1 consulting firm on Glassdoor's Best Places to Work list and has maintained a spot in the top four for the last 12 years. Bain is recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents.,
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posted 2 months ago
experience8 to 12 Yrs
location
Haryana
skills
  • AWS
  • Microsoft Azure
  • Fortigate
  • DNS
  • DHCP
  • SSL
  • IPSec
  • WAN
  • TCPIP
  • EIGRP
  • BGP
  • MPLS
  • IPSec VPN
  • VLAN configuration
  • Radius
  • Infoblox
  • Cisco routeswitch
  • Palo Alto firewalls
  • Aruba
  • IP addressing management
  • SDWAN provisioning
  • firewall security policy
  • TACACSTACACS
  • 8021x
  • ClearPass
  • SolarWinds
  • Cisco Umbrella
  • Cisco ISE
Job Description
You will be joining the MKS IT Enterprise Infrastructure team as a Principal Network Engineer based in Manesar, Gurugram. Your main responsibility will involve planning, architecting, and implementing data communication networks that meet the organization's needs, focusing on Cloud integration with providers like AWS and Microsoft Azure. Your role will also include presenting network plans to management, overseeing network implementation processes, implementing upgrades to hardware and software, researching network technologies, providing support to the daily operations team, and recommending designs for continuous improvement in the network. - Plan, architect, and implement data communication networks focusing on Cloud integration with providers like AWS and Microsoft Azure. - Present network plans to management staff. - Oversee network implementation processes, including setting schedules and budgets. - Implement upgrades to hardware and software as needed. - Research network technologies and stay up to date on advancements in the field. - Provide support to the daily operations team as required. - Recommend designs for continuous improvement in the network. - Analyze network capacity and health. - Lead the design, deployment, and management of the Network Access Control system Aruba ClearPass. - Implement networking best practices and standards. - Create documentation and communications as necessary. - Manage automation to optimize daily operations and standards. - Participate in support through the ServiceNow ticketing system. - Escalate critical issues to the manager promptly. - Coordinate technical implementation with partners from the business. - Ability to work after hours and participate in on-call coverage. - Other duties as assigned. - Minimum 8-10 years of experience working with network technologies. - Experience with integration with AWS, Azure, and other cloud providers. - Hands-on experience with Cisco route/switch, Palo Alto firewalls. Aruba and Fortigate experience desired. - Proficiency in DNS, DHCP, and IP addressing management. - Knowledge of remote access technologies (SSL, IPSec) and site-to-site VPN. - Experience with wireless networks, controllers, and APs. - Familiarity with WAN and SDWAN provisioning and optimization. - Strong understanding of network/system monitoring and troubleshooting. - Skills in network devices like routers, switches, firewalls, load balancers (Multivendor Network Environment). - Proficiency in TCP/IP, routing protocols (EIGRP, BGP, MPLS, IPSec VPN), Layer2/3 switching, VLAN configuration, and firewall security policy. - Familiarity with authentication services such as Radius, TACACS/TACACS+, 802.1x. - Experience with network tools like ClearPass, SolarWinds, Cisco Umbrella, Infoblox, Cisco ISE. - Ability to work effectively in a team environment. - Excellent analytical, troubleshooting, and communication skills. - Experience in maintaining and supporting network infrastructure in a 24/7, on-call model.,
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posted 1 week ago
experience2 to 6 Yrs
location
Noida, Uttar Pradesh
skills
  • Java
  • JEE
  • XML
  • Web Services
  • SQL
  • ANT
  • PlSQL
  • Spring
  • Hibernate
  • Castor
  • Tomcat
  • Websphere
  • Weblogic
  • Guidewire PolicyCenter
  • Guidewire ClaimCenter
  • Guidewire BillingCenter
  • Enterprise Messaging System
Job Description
Role Overview: You will be joining the Technology Consulting team at EY as a Software Engineer / Sr. Software Engineer to work on various Guidewire engagements for clients globally. Your role will involve contributing to different technical streams of Guidewire projects, interfacing with onsite coordinators, completing assigned tasks on time, and providing regular status reports to the lead. Key Responsibilities: - Work collaboratively as a team member on technical streams of Guidewire engagements - Communicate effectively with onsite coordinators - Ensure timely completion of assigned tasks and provide regular status updates to the lead Qualifications Required: - BE/BTech/MCA qualification with 1.5 to 3 years of industry experience - Demonstrable knowledge and experience in Guidewire PolicyCenter/ClaimCenter/BillingCenter Configuration and Integration - Experience in the Property & Casualty Insurance domain - Proficiency in either Personal Lines products (e.g., Personal Auto, Property, Homeowners, Personal Umbrella) OR Commercial Lines products (e.g., Commercial Auto, Commercial Property, Workers Compensation) - Strong skills in Java 5, JEE, XML, Web Services (Axis 2), SQL, ANT - Expertise in Pl/SQL, Spring, Hibernate, Castor, any Enterprise Messaging System - Strong knowledge and experience with Tomcat and/or Websphere/Weblogic - Real-time experience in enterprise system integration, preferably in the Insurance domain - Understanding and experience of software development best practices - Excellent business communication skills - Prior experience in client-facing roles About the Company: EY is dedicated to building a better working world by creating long-term value for clients, people, and society, as well as fostering trust in the capital markets. With diverse teams across over 150 countries, EY uses data and technology to provide assurance and help clients grow, transform, and operate effectively in various sectors including assurance, consulting, law, strategy, tax, and transactions. EY teams aim to ask better questions and find innovative solutions to address the complex challenges of today's world.,
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posted 1 week ago
experience2 to 6 Yrs
location
All India
skills
  • Customer Engagement
  • Business Strategies
  • Sales Management
  • Inventory Management
  • Leadership
  • Interpersonal Skills
  • Brand Knowledge
  • Retail Excellence
Job Description
Job Description: As a Store Manager/Assistant Store Manager, you will have the exciting opportunity to work with some of the world's most prestigious brands in the luxury retail segment. You will be exposed to multiple international luxury brands under one umbrella, with structured growth opportunities and career development across brands PAN India. Key Responsibilities: - Oversee the daily operations of the store to ensure smooth and effective functioning - Motivate sales teams and create business strategies - Develop promotional material and train new staff - Supervise operational and organizational standards of the store - Undertake administrative tasks and monitor inventory levels - Develop business strategies to improve customer satisfaction and meet sales goals - Demonstrate outstanding leadership and interpersonal skills Qualifications Required: - Proven experience in retail management - Strong organizational and leadership skills - Excellent communication and interpersonal abilities - Ability to motivate sales teams and meet sales goals - Knowledge of inventory management and business strategies Additional Details: The company offers perks and benefits such as quick lateral and vertical growth opportunities through the ROCK & RAP Program, employee discounts on all brands through UNO/JUNO, lucrative incentive structure, uniform allowance, and medical insurance coverage for self and family. The professional and dynamic work environment is focused on learning, grooming, and performance recognition.,
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posted 2 months ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Merchandising
  • Sourcing
  • Product Knowledge
  • Adaptability
  • Interpersonal Skills
  • Communication Skills
  • Fluency in English
  • Fashion Sense
  • Flexibility
  • Detailoriented
  • PC Skills
  • Excel Analysis
  • Problemsolving Skills
Job Description
As a global leader in the design, marketing, and distribution of premium lifestyle products, Ralph Lauren Corporation is committed to fostering a culture of belonging and inclusion. With a wide range of brands under its umbrella, including Ralph Lauren, Polo Ralph Lauren, and Lauren Ralph Lauren, the company is dedicated to amplifying voices and perspectives to create a sense of community both internally and externally. Key Responsibilities: - Execute regional strategic initiatives to secure short-term and long-term production capacity through active sourcing and vendor performance validation. - Manage sample development process and ensure timely delivery of sample proto to SRS. - Conduct base testing for fabrics and raw materials, collaborating closely with the Raw Material team for approval. - Review and negotiate costing with suppliers, ensuring competitive prices. - Allocate vendors for product production and maintain close relationships with selected vendors. - Collaborate with capacity team on capacity management to ensure efficient production processes. - Maintain sample lead time as per Ralph Lauren standards or minimize lead time where possible. - Obtain all necessary approvals prior to order confirmation and handover to the production team promptly. Qualifications Required: - Minimum 5 years of Merchandising/sourcing experience, preferably in a US buying office or large trading business specializing in outerwear & roughwear. - In-depth product and material knowledge in high-end brands products with a strong fashion sense. - Ability to adapt and thrive in evolving business environments, demonstrating independence and flexibility. - Detail-oriented with a structured approach to handling processes. - Proficient in PC skills, particularly in Excel analysis, and familiar with various systems, charts, and reports. - Excellent interpersonal, communication, and problem-solving skills. - Fluency in spoken and written English. - Exposure to multiple brands, calendars, and product categories is preferred. (Note: No additional details about the company were mentioned in the job description.),
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posted 3 weeks ago
experience0 to 4 Yrs
location
Agra, Uttar Pradesh
skills
  • Good English communication
  • Good technical skills Excel
  • CRM tools
  • etc
Job Description
Role Overview: As a part of our Specimen programme, your role involves resolving queries of Teachers to validate their data. You are expected to possess excellent product knowledge to enhance teacher satisfaction. Additionally, you will provide accurate, valid, and complete information by utilizing the right methods and tools. Keeping records of teacher interactions, processing teacher accounts, and filing documents will also be part of your responsibilities. Handling teacher complaints and providing appropriate solutions and alternatives within the specified time limits will be crucial. Key Responsibilities: - Resolve queries of Teachers to validate their data - Enhance teacher satisfaction through excellent product knowledge - Provide accurate, valid, and complete information - Maintain records of teacher interactions, process accounts, and file documents - Handle teacher complaints and provide timely solutions Qualifications Required: - Fresher candidates are welcome - Solid never give up and positive attitude - Good English communication skills - Good technical skills including proficiency in Excel, CRM tools, etc About Company: Agrawal Group of Publications is a conglomerate of 3 companies: Educart (children's books), Agrawal Publications (degree books), and Agrawal Examcart (competition books). Schoolcart, another company under our umbrella, provides high-quality printing solutions. Operating throughout India with our headquarters in Agra and a subsidiary branch office in New Delhi, we have established a strong retail market presence in 22 states. With the burgeoning education sector and a significant rise in colleges nationwide, the company is strategically planning to elevate its marketing operations in potential areas. Providing career opportunities to recent graduates and students, we are committed to offering a bright future and career path to newcomers.,
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