Sr. Product Manager

Job Description

Role Overview:
As a senior consultant within the Contract Lifecycle Management (CLM) team at Visa, you will be responsible for leading the solution enhancement process from inception to deployment. Your role will involve cultivating internal client relationships, managing multiple streams concurrently, and influencing stakeholders to ensure enhancements are completed on time and within budget. Your focus will be on driving process automation and digitization of solutions supporting the implementation of the Icertis CLM system at Visa, integrating legacy functionality into a modern technology stack, and creating a seamless user experience for clients and internal Visa users.

Key Responsibilities:
- Work closely with Client Services teams, technology partners, product owners, and other stakeholders to define problems, develop business cases, select solutions, elaborate on requirements, and oversee development, testing, and deployment.
- Establish detailed business requirements and specifications for existing plus new services and products. Create user stories and document product requirements develop well-formed features specifications and acceptance criteria.
- Support strategy and technology investment roadmap development for Client Services.
- Coordinate project teams effectively with minimal supervision, ensuring timely completion of projects within the allocated budget.
- Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team.
- Analyze data to provide actionable product insights and define product capabilities, assessment of operational data required.
- Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value to Client Services, focusing on reducing operational costs and maximizing return on investment.
- Provide support to the various internal customer support teams to help streamline product rollout.
- Develop concise product materials to document the product features to educate stakeholders (e.g., Product Guides, Integration Guides, Release Notes).
- Support strategy and technology investment roadmap development for Client Services.

Qualifications:
Basic Qualifications:
- 8 or more years of relevant work experience with any Degree.
- Proven ability to develop and execute a product roadmap.
- Experience with agile-software development methodology, story and requirements definition.
- Ability to build and sustain effective relationships with business, product, and technology partners. Comfortable in heavily matrixed organization.
- Demonstrated problem-solving and analytical capabilities, ability to use hard data and metrics to back up assumptions and evaluate outcomes.

Preferred Qualifications:
- Over 3 years of relevant work experience on Icertis CLM in a large enterprise environment.
- Prior experience in a product, financial services, or professional services role.
- Excellent written, presentation, and oral communication skills.
- Bias for action and self-starter mentality.,