Team Lead - Project Management

Job Description

As a member of the Project Management Office, you will be responsible for various tasks to ensure the smooth operation of individual programs of work and provide support to the resources involved in delivering projects within the program. Your role will involve collaborating with JLL Regional and Cluster Leads to offer administrative assistance in activities such as:

- Onboarding project management resources in JLL processes and standards, including training in technology systems
- Monitoring data quality and implementing corrective measures to enhance data quality
- Conducting project health checks, audits, and other control/compliance functions following standard processes
- Supporting reporting and communication activities
- Managing a team of PMO and Project Coordinators to deliver SLA and efficient project support

You will engage with JLL resources based in the APAC countries where JLL operates.

**Roles and Responsibilities**

**Technology:**
- Arrange access and provide training/onboarding to new Project Managers on using JLL technology and relevant Client technology systems
- Extract data and prepare standard reporting using JLL's Project Management Information System
- Administer technology systems, troubleshoot issues, provide training in new features, and monitor project closeout

**Data Quality:**
- Monitor/report on technology usage/adoption
- Monitor and report on data quality in PDS/Client Systems
- Liaise with PDS delivery teams to identify and correct data quality errors

**Process & Procedures:**
- Conduct technical onboarding of PDS delivery teams in Client-specific processes
- Review project-specific deliverables prepared by Project Management teams and ensure compliance with Client process and templates
- Manage central document control activities within the PMO Center of Excellence

**Reporting:**
- Manage on-account trackers for project approvals, POs & Contracts, lessons learned, etc
- Prepare regular/ad hoc reporting as directed by PMO Lead
- Prepare meeting records/minutes as directed

**Finance:**
- Contribute to on-account finance activities and interface with Client Finance system as required
- Review invoices for accuracy before submission and track invoice status

**Data Analysis and Management:**
- Review and track projects against Account/Project KPIs
- Assist in project benchmarking

**Communications:**
- Support communication activities within the Account

**Core Technical Skills:**
- Proficient in using collaboration tools such as project management information systems, Microsoft Teams, and cloud-based document management systems
- Strong skills in organizing and managing documents, including version control and file sharing
- Experience in data entry and data analysis using spreadsheet software like Microsoft Excel

**Soft Skills:**
- Clear and effective verbal and written communication skills
- Proactive approach to delivering tasks
- Strong time management and multitasking abilities
- Detail-oriented with a focus on data accuracy and document consistency
- Adaptability and flexibility to changes in work priorities
- Strong problem-solving skills
- Ability to work effectively as part of a virtual team and collaborate with individuals from varied backgrounds and locations

You should also have proven work experience as a team leader or supervisor and in-depth knowledge of performance metrics.,