Metro

CANCELLED MY ORDER AT LAST MINUTE WITH NO EXPLANATION. DID NOT CALL OR ANYTHING. TRIED CALLING CUSTOMER SERVICE JUST TO BE GIVEN A MULTIPLE PHONE NUMBERS WITH NO EXPLANATION

This was my second online order with metro and my last. This order...my online total was $74 but I was charged 145. I would think a different of this size would get flagged but no. I had ordered the seafood boils advertised in the flyer 600g average 13.21. I orded 3. However I was given 3 seafood boil@ $30 each when I question this I was told that they only offer them in bigger sizes. In other words the size in the flyer was falsely advertised ie show a small one that isn't available and sell them larger ones for more. Isn't that illegal?

Worst attitude from manager I have ever encountered. Would not take vouchers from The Grocery Foundation that had Metro logo on them. I showed several pieces of ID and still. I think they did not want to do the extra work on there end. Pathetic. Sorry to interrupt you eating a ham sandwich manager.
Also, the highest food prices across Ontario. Waste of time and money. Avoid...avoid...avoid.
Commissioners/Wellington Location in London

I have been shopping at Metro for decades and love the store and the products. But the last little while it has come to my attention how some of the cashiers are very unfriendly, some have a scowl on their face and look miserable. It is unpleasant to come in contact with such people. Just wanted to inform the management of this fact. Thank you (re: Metro in Guelph)

Are you kidding me? The metro near me used to be open 24 hours a day until Covid. I understand that Covid changed a lot of things but now, this place is closed at 10:00 PM on a Friday night. Are you kidding me? What kind of service is this? I will answer that: it's no service. Maybe it's time to find another place because this place does not serve the public anymore

So... I have been ordering groceries from Metro. Since it was going well I decided to buy a membership. This was on December 18th. Apparently I click something to say I do not want e-mails. I needed to update my pass word, but I cannot get the e-mail, to reset, the password, because of what I clicked. Seems like something that should be resolved easily right? I have called on-line support. Each time they say...oh there is a block on your account, I need you permission to reset it. So I give my permission. They say...so you will have to wait a week. Check you e-mail, spam folder. You should receive it in a week. So I wait...nothing. I have given my permission at least 6 times to take the block off. This has been going on for 2 month. I paid a 129.00 for grocery delivery for a year...and I have not been able to use. It! DO NOT BY A MEMBERSHIP FROM METRO. YOU WILL LOSE YOUR MONEY.
Here is the kicker...I get all the advertising e-mails.

I waited at least 10 minutes at the deli counter and made eye contact with at least 3 employees. All of them ignored me until an employee from another area of the store asked them how long they were going to ignore me.

The metro on Chemong street in Peterborough is disgusting he rude should be fired he treat special need women disgusting and there two other one a cart boy and a blonde lady. If they don't one certain people to being in bags and than bring back plastic bag. I will really like to see these three people learn how to deal with special needs people as all three is disgusting human being

Delivery was 1h late. 2 basic products missing (of 20 ordered). Produce was really not ripe, inedible. Price, ok. Communication ok. First order placed due to metro offered incentive. Will think hard of another order.