Refund policy

We believe in offering the Very Best . . . Value, Quality, and Selection.
If you are dissatisfied with an order, you may return any item for a full refund or exchange (minus shipping) within 30 days from the date of purchase. The item must be in a new resalable condition. Cassettes, CDs & Videos may not be returned if opened. Please include a copy of the receipt along with the unused product and original packaging. For any item purchased through Catalog or the Internet, please follow the Return or Exchange directions below.

TO RETURN OR EXCHANGE AN ITEM BY MAIL:
1. Please return a copy of the original invoice.
Or provide the invoice number and item information. Next to the item you are returning, indicate the quantity and reason for each returned item. Also indicate exchange or additional order items. Include payment for any additional items ordered plus shipping cost.

2. Box the item securely.
(Items damaged in return can not be refunded. You would be responsible for any damage claims with the carrier). Enclose the invoice copy or all information, plus all original packaging and accessories.

3. Address your package to:
Returns:
Nature's Workshop Plus! Inc.
3055 E Main Street
Danville IN 46122

Using a trackable carrier is recommended.

REFUND POLICY:
We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 10 to 15 business days for the credit to appear on your credit card statement. Shipping charges are not refundable, and shipping will be charged for the new items(s) sent.

Problems With Your Order
An Item Is Missing: You may receive more than one shipment when you place an order with multiple items. You will not incur additional shipping charges for the split shipment. If an item is back-ordered the invoice enclosed with your order indicates which items shipped. Back-ordered items a

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mail@workshopplus.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at mail@workshopplus.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mail@workshopplus.com.

re shipped as soon as they are available at no additional shipping charge to you. If you have additional questions please feel free to contact us.

Received the wrong Item: If we made an error on your order we will fix the order immediately at no charge to you. If you made an error in your order, you will be responsible for all return postage and postage for the correct item to be sent to you. We do our best to minimize the chance of errors by helping you collect the necessary information to process your order.

My Order Didn't Arrive: Orders shipped through UPS can be tracked. We will try to provide you with a tracking number via email if the order is shipped via UPS. For orders shipped through the United States Postal Service or through Freight, please allow up to ten business days for your order to arrive.

An Item Is Damaged or Defective: Your satisfaction is our number one priority and if an item does not meet your expectations. Please email us with the order number, what item was damaged, the type and amount of damage, and if you would need a replacement or exchange. We will then contact you with instructions.

Request returns HERE