Question 1

What counts as a credit in Warp?

Accepted Answer

Any interactions with Warp's agent consume credits. Credits are primarily based on AI usage. How many credits a task consumes will vary based on the size and complexity of your codebase, the size of the task, the model you're using, the amount of context the agent needs to gather, and more. Credits also include a small hosting fee, charged only when running agents in the cloud, hosted on Warp's infra.

Question 2

Does Warp have a SOC 2 Type 2 attestation?

Accepted Answer

Yes, Warp has obtained a SOC 2 Type 2 attestation from an accredited third party. Visit Warp's Trust Center to request the report.

Question 3

Should I subscribe to the Build plan, Max plan, or the Business plan?

Accepted Answer

If you're an individual developer or part of a small team, Build is a great fit. It includes 1,500 monthly credits, discounted Reload credits for additional usage, and the ability to bring your own API key (BYOK) for OpenAI, Anthropic, or Google models. If you're a heavy user who consistently needs significantly more capacity, Max may be a better fit. It includes 12× credits per month and also supports Reload credits and volume-based discounts. If you're part of a larger team (up to 50 members) that needs advanced administrative and security controls, choose the Business plan.

Question 4

How can I subscribe to a Warp Business or Enterprise plan?

Accepted Answer

You can subscribe to the Business plan directly from our upgrade page or via your in-app Settings > Billing & usage page. For Enterprise, contact us at sales@warp.dev or submit a request.

Question 5

Does Warp have Zero Data Retention policies with LLM providers?

Accepted Answer

Warp has executed Zero Data Retention (ZDR) agreements with all LLM providers including Anthropic, OpenAI, Google, and Fireworks AI. LLM providers commit not to train their models on any customer-generated data and to delete inputs and outputs after generating results.

Question 6

How can I enable Zero Data Retention in Warp?

Accepted Answer

ZDR can be enabled at the individual level by disabling Help Improve Warp in Privacy settings, or organization-wide on Business and Enterprise plans. Contact sales@warp.dev for organization-wide ZDR. Warp has full Zero Data Retention policies with all LLM providers regardless of plan.

Question 7

Do paid plans support additional AI usage beyond the included credits?

Accepted Answer

Yes. The Build, Max, and Business plans support additional AI usage through Reload credits. Reload credits are prepaid, roll over month to month, remain valid for 12 months, and offer up to ~40% discounts for larger denominations. You can also enable auto-reload.

Question 8

How often do AI credit limits reset?

Accepted Answer

Your included plan credits reset every 30 days from your subscription or renewal date. You can view your remaining balance under Settings > Billing and usage. You can purchase additional Reload credits to keep using AI features without interruption.

Question 9

What payment options are available?

Accepted Answer

Warp uses Stripe for payment processing and the only available payment method is by credit card. Warp cannot currently accept payment by ACH, cash, check, money order, or crypto-currency.

Question 10

Are there any Warp discounts for students, non-profits, or open-source teams?

Accepted Answer

At this time, Warp does not offer any discounts for students, non-profits, or open-source teams. We recommend checking out Warp's Free plan which includes all of the core terminal features and enough AI usage to help you get started.

Question 11

I'm an individual developer and need more than 1,500 AI credits per month. What's the right plan for me?

Accepted Answer

If you regularly use more than 1,500 credits per month, the Build plan is a great fit. It includes 1,500 monthly credits and lets you scale further with Reload credits. If you're a heavy AI user who consistently needs significantly more capacity, Max may be a better fit with 12× credits per month. Reload credits roll over month to month, remain valid for 12 months, and offer up to ~40% savings.

Question 12

I'm an individual developer. Can I bring my own LLM API key?

Accepted Answer

Yes. With the Build plan, you can bring your own API key (BYOK) for OpenAI, Anthropic, or Google models. Go to Settings > AI in Warp to connect. BYOK is available on the Build and Business plans.

Question 13

How do credits work for multi-seat teams?

Accepted Answer

Each paid seat receives included monthly credits that reset every 30 days. Once used up, usage draws from a shared Reload credit balance managed by team admins. Reload credits roll over month to month, remain valid for 12 months, and can be purchased at discounted rates.

Question 14

Does Warp support other model routers or Bring your own LLM?

Accepted Answer

On the Enterprise plan, Warp lets you connect to major cloud providers' Model-as-a-Service offerings including AWS Bedrock, Google Vertex AI, and Azure AI Foundry. Learn more in our docs. Reach out to sales@warp.dev for custom model support.

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