SERVICES
Our OE Product Knowledge combined with wide application experience ensures the delivery of a complete service experience for your flow solution.
PERFORMANCE ENGINEERED SERVICE DESIGNED TO SUPPORT EVERY STEP OF THE WAY
Trillium Flow Technologies™ serves customers from the oil and gas, traditional, renewable, nuclear power, general industry, and water and wastewater sectors with highly engineered valves and pumps with industry-specific applications – all backed by a unique level of support and services that can handle the most demanding conditions and schedules. Our expert guidance will reduce your process time and maximize your operational efficiency and profitability.
Our services are supported by our centers of excellence. Product specialists, qualified sales teams, and our global presence combined with our field-proven product lines, legacy brands, and unique level of support and services are here to provide the guidance and solutions you need every step of the way.
SERVICE CAPABILITIES
OVERVIEW
PUMPS
PUMPS
VALVES
STEAM TURBINES
ACTUATOR SERVICES
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Our outage management teams engage with your service teams to manage outage projects for a variety of plants ensuring equipment is serviced and returned to operation within the outage program. This includes project management, engineering planning, workshop coordination, and the effective utilization of field service technicians. Backed by our field quality procedures and safety programs
Our facilities throughout the globe are equipped to perform maintenance on a variety of pump and valve types and configurations. We are at your service, from determining pump and valve performance curves to troubleshooting operational issues, even if we are not the original equipment manufacturer. Our experienced team can help with routine or overdue maintenance for your equipment, helping you increase safety and reduce overall operating costs.
Our core service teams are continually expanding – providing long-term service contracts and flexible service solutions to complement your existing or changing service assets; we can develop proposals for availability, reliability and maintainability improvements and optimized operational expenditure. This can be through embedded service engineers, active asset management, resource and project management, and planned outage management programs related to our equipment portfolio and your installed operational assets. These services are backed by our global facilities, equipped to perform operational maintenance on various pump and valve types and configurations, or the collaboration on internal service workshops.
We provide complimentary services to support your mechanical equipment with flexible service operating models. From provision and management of embedded specialist engineers, service teams, and workshops through to centralized asset management teams coordinating service activity. These resources engage with our OE and service resources worldwide providing access to a wide network of expertise. Our service facilities are fully equipped with machine tools and resources to ensure a full service can be completed for all sizes of pumps, valves, and steam turbines.
From dedicated service packages to customized solutions, our service engineering teams’ capabilities are flexible based on the specific application. Through our global workshop network and in-field service team, service capabilities range across our entire product suite of pump, valves, and steam turbines together with their ancillaries and support systems.
Trillium Flow Technologies offers a full range of installation and commissioning services across our brands. Our team of field service engineers facilitates the verification of system requirements and conditions on-site across many global industries and geographic markets.
Beyond our service offerings, Trillium Flow Technologies also provides a full range of testing solutions for pumps, valves, actuators, and steam turbines. Testing capabilities vary and include liquid, air, steam, boiler, and cryogenic (pop) testing. Our test stands are tailor-built to meet the design standards and requirements based on the product line. From test runs and trial operations to on-the-job training of operating staff, our team is equipped to ensure your operation ramp up smoothly.
We also offer systems for storage and availability of complete equipment systems, ensuring rapid change out of sensitive equipment. From preparation and preservation of equipment for long-term storage, regular service checks, and removal for storage, installation, and commission for re-operation.
The development and application of spare parts inventory programs, centralized controlled asset storage, and managed contract maintenance systems provide enhanced security for the supply of critical components. Using original equipment manufacturer and engineered parts supported by product engineers ensures operability and maximized equipment life with minimal lead times. Our systems and engineers ensure we provide a service for evaluating operational equipment no longer supported by the manufacturer to extend the operational life and often incorporate design improvements. In-situ seat lapping and replacement allow our field services team to quickly respond to customer demands as needed.
Our core engineering design and application teams will work synergistically with your operational teams to develop solutions for reengineering, expanding, or upgrading your equipment to the same or superior product standards. We aim to enable maximum operability within optimal design limits while minimizing operational expenses and system disruption. Advanced diagnostic solutions function as preventative maintenance providing increased efficiency and a greater ROI while extending the operable life of your equipment. Our long history of operating as an original equipment manufacturer combined with our internal resources are not restricted only to our brands – our team offers services to cover similar equipment within your facility.
Collaboration with our product application engineers, field service teams, and your equipment operators provides a knowledge base and skill set to optimize both equipment and plant performance, increasing safety while reducing costs. Courses are tailored to your specific needs and will address real-life operating conditions. Several training location options are available in factory, on-site, or virtual training.
We understand that it is crucial that your equipment always performs reliably. At Trillium Flow Technologies, we serve many critical industries and employ technologies such as condition monitoring, flow control management for reliability improvement, failure forecasting, and lifecycle history tracking to proactively assess and monitor your equipment. Utilizing our OEM capability and advanced service solutions, we can develop a system to enhance your internal team offering based on a vast knowledge of solutions and systems analysis. With systems to simulate operational analysis, including finite element analysis to physical performance test laboratories in our network of manufacturing locations, we can develop a solution to support your operations.
With over 70 years of specialized experience in water-filled and water-cooled submersible motors, Trillium Flow Technologies delivers unmatched expertise for your critical applications. Our 12,000-square-meter Alloa Service Center is our central hub for submersible motor and pump solutions, featuring a bespoke test loop and comprehensive overhaul capabilities. Our dedicated mechanical and electrical specialists ensure superior quality control and reduced lead times across all OEM brands.
At Trillium Flow Technologies, we understand the significant costs associated with submersible motor installation and removal. That’s why our rigorous testing protocol includes no-load electrical testing and full-load performance verification to IEC 60034, ISO 9906, and NFPA standards. Our purpose-built test tanks allow for complete submersion testing up to 6.6 kV at both 50 and 60 Hz frequencies, to replicate site conditions for total peace of mind. We supplement this with advanced condition monitoring recommendations, including RTD temperature instrumentation retrofitting, to help you achieve 3-5 year operational cycles between interventions. Trust our expert field service teams for proper installation, monitoring, and maintenance to minimize costly downtime and extend equipment life.
When standard solutions aren’t enough, our engineering teams excel at delivering custom upgrades that solve persistent challenges. From thrust bearing redesigns to improved tilting mechanisms and cooling circulation, we’ve helped clients worldwide overcome frequent issues. Our global service network supports clients globally with root cause analysis capabilities, predictive maintenance strategies, and specialized storage solutions that keep critical equipment deployment-ready. Partner with Trillium for complete lifecycle support from initial assessment through overhaul, testing, monitoring, and beyond.
Learn more about our service capabilities, download any of our services brochures below.
High Integrity Pump Service
Engineered Service Solutions
After Sales Solutions, Trillium Pumps Italy
Valve Repair, USA Gulf Coast
SERVICE DETAILS
Service by Brand
Allen Steam Turbines
Our dedicated steam turbines services team offers a full suite of services, including life extension, performance upgrades and rerates, and predictive maintenance – packaged in simple long-term service agreements for added peace of mind. From installation and commissioning to condition audits and assessments, our team has the experience to provide industry-leading service that you can count on.
Atwood & Morrill and Tricentric
For our Atwood & Morrill and Tricentric brands, we have dedicated field service crews on standby to help with repairs, maintenance, and planned or emergency outages. In addition, immediate phone and video support are available for critical applications and video witness testing. In-factory or on-site training is also available from our experienced team.
AutoTork
Our AutoTork Actuator team offers a full suite of refurbishment options, diagnostics, midlife, on-site refurbishment, and even full original equipment replacement. Our lifecycle history tracking, and service exchange program round out the offerings available – providing full range support and service.
Batley
Our UK valves services team supports legacy valve brands Batley, Blakeborough, and Hopkinsons. Our team is ready to tackle your valve refurbishment on-site, from advanced diagnostics to trim upgrades and retrofits. Insitu seat lapping, emergency hard facing, and on-site refurbishment can be performed right in your plant for critical service applications
Begemann
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Begemann, Gabbioneta, and Termomeccanica Pompe.
Blakeborough
Our UK valves services team supports legacy valve brands Batley, Blakeborough, and Hopkinsons. Our team is ready to tackle your valve refurbishment on-site, from advanced diagnostics to trim upgrades and retrofits. Insitu seat lapping, emergency hard facing, and on-site refurbishment can be performed right in your plant for critical service applications
Floway
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Floway, WEMCO, WSP, and RotoJet pumps.
Gabbioneta
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Begemann, Gabbioneta, and Termomeccanica Pompe.
Hiller
No one knows Hiller Actuators better than our dedicated services team. From training, and on-site walk-downs to outage support – our team is here to help. Our team offers certified spare parts, rebuilds, and even full storage and maintenance programs and remains on standby for video witness testing and technical support.
Hopkinsons
Our UK valves services team supports legacy valve brands Batley, Blakeborough, and Hopkinsons. Our team is ready to tackle your valve refurbishment on-site, from advanced diagnostics to trim upgrades and retrofits. Insitu seat lapping, emergency hard facing, and on-site refurbishment can be performed right in your plant for critical service applications
Red Point
Red Point® provides a solution when time is of the essence. Eliminate long, costly periods of downtime with non-commodity valves from Red Point®, supplied within extremely short delivery times.
RotoJet
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Floway, WEMCO, WSP, and RotoJet pumps.
Sarasin RSBD
To support our Sarasin-RSBD products, we offer a full suite of support solutions. Our experienced team is here to help – from commissioning to trim overhauls and upgrades, testing, training, and routine maintenance, our service team is on standby. Are you planning a large project? Our team has dedicated resources to plan around shutdowns, turnarounds, and planned outages.
SEBIM
Commissioning, training, and preventative maintenance are just a few service offerings we provide to support our SEBIM valves. In addition, our team has dedicated resources to provide annual testing on pressurizer valves and cooling circuit valves, online and offline overhaul of valves, and equipment modernization. In addition, we even have the capability to design specialty tools to aid in PRV service for nuclear applications.
Termomeccanica
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Begemann, Gabbioneta, and Termomeccanica Pompe.
Tricentric
For nearly 50 years, the TRICENTRIC® brand has been recognized for excellent flow and control characteristics, sealing capabilities, and dependability across a wide range of specific applications. Today, as part of the Trillium Flow Technologies™ portfolio, TRICENTRIC® continues to deliver outstanding value.
WEMCO
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Floway, WEMCO, WSP, and RotoJet pumps.
WSP
Our factory and field service teams provide through-life service for our wide range of pump brands. Safety inspections, startup procedure developments for new installs, repairs (both on and off-site), retrofits, condition monitoring, and upgrades for existing installations are all part of our service offerings for these brands. Our dedicated pumps services team is on standby to support and troubleshoot our pump brands, including Floway, WEMCO, WSP, and RotoJet pumps.
Service by Industry
Nuclear
The nuclear industry takes safety as its first priority – so do we. Our team can offer full mechanical equipment management, lifetime extension, and failure mode analysis to keep your plant running as safe as possible. As critical infrastructure ages, parts often become obsolete. Our team can also provide full component obsolescence solutions to fill the gap for no longer available parts. In many cases, we can even offer Trillium Flow Technologies embedded engineers within customers’ facilities to aid in maintenance and service – resulting in consistent support that reduces bottom-line costs.
Traditional Power
The power industry provides critical resources globally – so do we. Our services team has custom-tailored capabilities for the power market and offers full mechanical equipment management, lifetime extension, and failure mode analysis to keep your plant running as efficiently as possible. As critical infrastructure ages, parts often become obsolete. Our team can also provide full component obsolescence solutions to fill the gap for no longer available parts. In many cases, we can even offer Trillium Flow Technologies embedded engineers within customers’ facilities to aid in maintenance and service – resulting in consistent support that reduces bottom-line costs.
Oil & Gas
Whether you are extracting, moving, or processing resources – our services team is on standby to offer full support; mechanical equipment management, lifetime extension, and failure mode analysis keeps your operation running as smoothly as possible. As critical infrastructure ages, parts often become obsolete. Our team can also provide full component obsolescence solutions to fill the gap for no longer available parts. In many cases, we can even offer Trillium Flow Technologies embedded engineers within customers’ facilities to aid in maintenance and service – resulting in consistent support that reduces bottom-line costs.
Water & Wastewater
Our services team is on standby to offer full support for the water and wastewater industries; mechanical equipment management, lifetime extension, condition monitoring, and failure mode analysis keep your operation running as smoothly as possible. As critical infrastructure ages, parts often become obsolete. Our team can also provide full component obsolescence solutions to fill the gap for no longer available parts. In many cases, we can even offer Trillium Flow Technologies embedded engineers within customers’ facilities to aid in maintenance and service – resulting in consistent support that reduces bottom-line costs.
General Industry
Our services team is on standby to offer full support for many general industries; mechanical equipment management, lifetime extension, condition monitoring, and failure mode analysis keep your operation running as smoothly as possible. As critical infrastructure ages, parts often become obsolete. Our team can also provide full component obsolescence solutions to fill the gap for no longer available parts. In many cases, we can even offer Trillium Flow Technologies embedded engineers within customers’ facilities to aid in maintenance and service – resulting in consistent support that reduces bottom-line costs.
Desalination
Our services team is on standby to offer full support for the desalination industry; mechanical equipment management, lifetime extension, condition monitoring, and failure mode analysis keep your operation running as smoothly as possible. As critical infrastructure ages, parts often become obsolete. Our team can also provide full component obsolescence solutions to fill the gap for no longer available parts. In many cases, we can even offer Trillium Flow Technologies embedded engineers within customers’ facilities to aid in maintenance and service – resulting in consistent support that reduces bottom-line costs.
Service by Product
Pumps
Our global services team offers our customers a wide variety of support and service. From upgrades and retrofits to reverse engineering, our team can provide support when you need it. Our team can support the beginning of the pump’s life with onsite installation and commission, as well as provide analysis of the reliability and availability of aging systems. Pump overhauls, life extension, and obsolescence protection provide extended service and extend the useful life in the field.
Valves
Our global services team offers our customers a wide variety of support and service. From field and workshop overhauls and life extensions to valve seat replacement – our team can extend the useful life in the field of our valve products. Installation and commissioning, product training, and operational parts management are also available to serve our existing valves customer base.
Actuators
Our global services team offers a wide variety of support and service to our customers. From field and workshop overhauls and life extensions to actuator seat replacement – our team can extend the useful life in the field of our actuator products. Installation and commissioning, product training, and operational parts management are available to serve our existing actuator customer base.
Steam Turbines
Our steam turbines services team offers a full suite of services, including life extension, performance upgrades and rerates, and predictive maintenance – packaged in simple long-term service agreements for added peace of mind. From installation and commissioning to condition audits and assessments, our team has the experience to provide industry-leading service that you can count on.