Report a member or listing
You can help make our community safer by reporting members and behaviour that goes against our rules. On this page, you’ll find more information about the kinds of activity that should be reported and how to submit a report.
On this page:
- Information for Vinted members
- Information for organisations and rights-holders
- After you submit your report
- Good to know
Vinted members have several ways to report illegal or inappropriate activity and content. Below is a non-exhaustive list of examples and ways to report them. You must be logged in to use each of these reporting methods (except when reporting ads).
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Report a listing |
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Please report listings that go against our rules, including:
Or illegal listings, such as:
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Report a profile |
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Please report profiles that violate our rules, including:
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Report a message |
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Please report messages that contain:
Important: If you’ve disclosed your personal details to another Vinted member and think you may have been scammed, please take immediate action to protect your account. Learn more about protecting yourself from phishing attacks and scams → |
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Report a review |
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Please report reviews that contain:
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Report an advert |
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Please report any ads that are inappropriate, offensive, or irrelevant to you. |
Organisations and rights-holders should use this reporting form to report inappropriate or illegal listings, including:
- Listings that infringe intellectual property rights, such as trademarks, designs, or copyrights
- Listings with recalled or unsafe items
- Listings that go against our Catalogue Rules
You don't need to be a Vinted member to submit a report using this method. You’ll be asked to identify yourself and provide contact details for further updates when you submit your report.
You may also be required to provide any relevant documentation, such as trademark certificates, court orders, or similar evidence supporting the legitimacy and grounding of your report.
- We’ll acknowledge your report – check your Vinted inbox messages (or your email inbox if you used our reporting form).
- We’ll investigate the situation – we may also contact you if more details are needed.
- We’ll take action if needed – this can include removing the listing, sending a warning, or banning the member. Or, we may determine that we can’t take action if the member or listing hasn’t gone against our rules.
- We’ll inform you about our decision – you’ll get our official moderation decision in your Vinted inbox or email inbox, including a link to submit an appeal.
If you used our reporting form and haven’t received an email acknowledging your report, please check your email spam folder. If you haven’t received anything after some time, contact our support team for more help.
Visit these guides to learn more about what’s allowed on Vinted: