At many companies, engineering bottlenecks make AI automation impossible to scale. Zapier empowers teams to build and run production-ready workflows themselves, without waiting on devs or sacrificing security.
Bear the bottleneck
Or use Zapier
① Need an AI workflow
② IT says go for it
③ You go for it
AUTOMATION IMPACT LAB
Build the business case for AI-powered automation
Get tailored help pinpointing where AI workflows will drive the most impact for your org—and build the ROI case to get it funded.
In a few working sessions, we'll help you quantify value, prioritize use cases, and shape a pitch your leadership team can say yes to. Limited spots available. Apply now, and we'll reach out by October 15.
Say yes to more builders
Empower teams to build and run predictable workflows while IT stays on top of security and governance.
EMPOWER
Give every team a running start
With Zapier, teams can build and run production-ready workflows with our AI copilot, in our visual builder, or directly inside their favorite AI tools.
Features
Create dedicated environments for each team with the right apps, connections, and controls, so they can build independently while staying within IT-defined guardrails and security standards.
When one team builds something that works, it becomes a template every other team can use.
Shared connections mean teams can collaborate without sharing passwords or keys.
Teams can create custom, private integrations and actions for any API with the same admin controls as a public integration.
When something fails, the team that owns it knows immediately.
Automatically generate documentation for every workflow, so teams can easily understand and audit processes.
CONTROL
Define exactly what runs
Most platforms offer governance that's all or nothing. Zapier was designed to govern builders who aren't security experts, so teams can move fast without compromising sensitive systems.
Features
Protect your tools and data by restricting which apps your teams can use and what actions they can take.
Require signoff before changes are published to production.
Control who can view, build, or manage workflows by assigning role-based permissions.
Block personal accounts from connecting to business systems to prevent data from leaving your environment.
Create company-owned connections for sensitive apps. Teams can still use them in workflows but can't add their own.
Cap usage per workspace, so one team's experiment doesn't eat everyone's budget.
Run AI through your own infrastructure, including Amazon Bedrock, so you can adopt AI while keeping your data safe.
MANAGE
Get full insight into every workflow
View any action, run, or change, from workflows with AI steps to agents acting through MCP. When someone asks what's running, you can answer in minutes.
Features
Every admin action is timestamped and searchable, so you can see who changed what, when.
Send real-time workflow data to tools like Datadog or Splunk.
Access audit data programmatically through an API so you can query, analyze, and report on automation activity at scale.
Give teams room to build with AI while keeping security and governance requirements in place.
Define which LLM providers your team uses.
Run PII, prompt injection, and toxicity checks on AI steps.
Manage AI model policies and BYOM (Bring Your Own Model) configuration.
Control how your data is accessed, retained, and protected
GDPR, UK GDPR, and CCPA compliant. Encrypted at rest (256-bit AES). Set retention policies and connect securely to internal data sources with VPC Peering.
Audited annually. Tested continuously.
SOC 2 Type II. SOC 3. Annual third-party pen tests. Active bug bounty program.
One governed layer between every AI tool, agent, and app your teams use
Give every agent the context and power they need to do real work in your apps with Zapier MCP.
MCP • AI agents
Claude
ChatGPT
Any MCP client
SDK • Devs and AI agents
Your agent
Claude Code
Cursor
TypeScript App
Zapier MCP
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Salesforce
Slack
HubSpot
Snowflake
Microsoft Teams
Jira
Gmail
ServiceNow
+9,000 more apps
Every app your team uses, connected
Governed access to every tool your team uses (even internal ones), whether they have an MCP server or not.
Agents never see your secrets
Zapier handles OAuth, stores credentials securely, and keeps tokens fresh.
IT keeps control
Admins decide which apps and actions are available for every user, team, and workspace. Every agent action taken through Zapier is visible in the audit log.
Reliability is built in
Zapier's time-tested infrastructure handles error recovery and retries, so you don't have to leave them to AI-generated code.
Teams use Zapier in boardrooms, home offices, and anywhere that AI drives ROI.
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Implementing AI in customer service is not about replacing human agents. It's about giving customers the right answers as fast as possible so they get the resolution they need right away. This then frees up our human agents to focus more on our customers with complex cases.
— Eric McNulty, Systems Manager for Customer Experience at Mercari US
Before Zapier MCP, if Zendesk didn’t have a trigger for something, the workflow just didn’t exist. Now, as long as I have the data, I can build exactly what I need.
— Corey Smith, Senior Technical Support Engineer at ClickUp