Best IT Management Software

Compare the Top IT Management Software as of November 2025

What is IT Management Software?

IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best IT Management software currently available using the table below. This list is updated regularly.

  • 1
    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Starting Price: $25/agent/month
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  • 2
    Planfix

    Planfix

    Planfix

    The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. The integrated Planfix platform allows users to manage tasks and projects, CRM, sales, marketing, production, logistics, support services, finance, and human resources all at once. Data transfer between teams is seamless — for example, transactions during the implementation stage become projects, which are then transferred to support. We believe that Planfix is suitable for private businesses, nonprofits, public organizations, and any other group working towards a common goal. More than 68,000 users use Planfix to automate business workflows in over 7,000 companies.
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    Starting Price: $0 per user per month
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  • 3
    Pipefy

    Pipefy

    Pipefy

    Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.
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    Starting Price: $20 (per-user billing)
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  • 4
    myACI

    myACI

    ACI Learning

    ACI Learning delivers hands-on IT and cybersecurity training built for modern teams. Expert-led videos, interactive labs, and certification prep for today’s top credentials turn knowledge into real-world skill. Whether you’re training a team or advancing your career, myACI makes it easy to learn, track progress, and see results that matter. This is online training with labs—not passive learning. From compliance and cloud to security and systems, ACI Learning helps professionals build confidence and capability. myACI offers role-based learning paths, video+lab combos, practice exams, and progress tracking. Managers get dashboards, credential tracking, and analytics that tie training to outcomes—with enterprise tools like SSO, LMS/LTI integration, SCORM support, and audit-ready reporting.
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    Starting Price: $59/mo./user
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  • 5
    Axero

    Axero

    Axero Solutions

    Axero is an award-winning intranet and employee experience platform. Hundreds of companies use Axero to communicate, collaborate, manage tasks, organize content and develop their company culture. Down with legacy intranets and document dumping grounds that are difficult to update and impossible to maintain. Our unified suite makes it easier than ever to launch modern intranets, employee hubs, enterprise portals & more. Connect your workforce in one integrated platform. Why Axero? We deliver an unmatched client experience. Your success is why we come to work every day. We have high standards and believe in providing the most valuable and pleasant experiences for our clients. Since our founding, Axero has led constant innovation in intranets, digital workplaces, and client services. Our professional services give you direct access to that expertise, to help you hit your goals and transform your business.
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    Starting Price: $10/user/month
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  • 6
    deskbird

    deskbird

    deskbird

    A workplace solution IT teams actually want to implement. deskbird is built for seamless integration, airtight security, and simplicity—making it the ideal workplace management tool for IT leaders. Launch with ease: Minimal setup required with implementation completed in just a few days. Automate user management: Automatically create, update, or remove users via SCIM integration or bulk CSV upload. Stay secure: GDPR-compliant with secure cloud hosting in Germany. Work without friction: Fully integrated with your tools so you spend less time toggling between systems. Build custom workflows: Leverage deskbird’s open API for full compatibility with your existing tech stack. Enable smart hardware setups: Compatible with tablets, e-paper displays, and room panels—deskbird integrates smoothly with your existing hardware setup. Scale globally with confidence: Multi-tenant support allows region-specific configurations for global rollouts.
    Starting Price: Free
  • 7
    ServoDesk

    ServoDesk

    Simplisys Ltd

    Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call.
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    Starting Price: $20 per month
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  • 8
    Haystack

    Haystack

    Haystack

    Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them.
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    MyDraw

    MyDraw

    Nevron Software

    MyDraw is one of the most advanced diagramming and vector graphics drawing tools available today. MyDraw is an easy, affordable yet powerful tool that can help you create a large number of diagrams including flowcharts, organizational charts, mind maps, infographics, network diagrams, floor plans, family tree diagrams, business model diagrams, flyers, newsletters, and many more. MyDraw is cross-platform and works on both Windows and macOS. It also features class-leading Microsoft Visio® compatibility that allows you to both import and export files from different Visio formats. The software is packed with advanced features such as advanced drawing tools, unrivaled text and table formatting options, automatic layouts, import and export to various image formats (PDF, SVG, JPEG, BMP, etc.), smart shapes and connectors, and others. The software also includes a vast number of ready-made templates and thousands of shapes that help you get inspired and be more productive.
    Starting Price: $69.00/one-time/user
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    RocketReach

    RocketReach

    RocketReach.co

    RocketReach is the ultimate solution for connecting professionals to new opportunities. Powered by the world's largest and most accurate contact database of emails and direct dials, you will be able to connect directly with your ideal prospects. Prospect, connect and converse with your leads at scale with RocketReach. With RocketReach, you have access to real-time verified data for over 700 million professionals across 35 million companies worldwide at your fingertips. Thanks to proprietary crawlers and data-mining algorithms, users get information that is 4x more accurate and complete. Trusted by millions of users — powering sales, recruiting, and marketing to work efficiently, effectively, and immediately.
    Starting Price: $49 per month
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    GreenOrbit

    GreenOrbit

    GreenOrbit

    With over 25 years of experience, we understand leaders' frustrations with overly complicated and expensive solutions. Our easy, out-of-the-box software helps you handle core business functions and streamline internal processes. A GreenOrbit intranet will: - Reduce friction by bringing everyday tools into a single seamless experience – giving your users the social and collaborative features they need without the distractions of platform-switching. - Provide hybrid and remote workers with a digital tool to overcome disconnection and promote culture. - Offer a secure, scalable, and reliable cloud-based platform. - Increase productivity by providing access to relevant information and tools in a centralized location, reducing the time and effort required to find and discover We believe an intranet should equip you to get your company going — not hold you back.
    Starting Price: $6.50 - $4.50/month/user
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    Miro

    Miro

    Miro

    Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.
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    Starting Price: $8 per month
  • 13
    Asana

    Asana

    Asana

    Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.
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    Starting Price: Free
  • 14
    monday.com

    monday.com

    monday.com

    Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.
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    Starting Price: $39/month for 5 users
  • 15
    ClickUp

    ClickUp

    ClickUp

    ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team.  Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.
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    Starting Price: $5/user/month
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    eXo Platform

    eXo Platform

    eXo Platform

    eXo Platform is an open-source digital workplace solutions for growing teams and enterprises, featuring: ✅ Internal Communications ✅ Team Collaboration ✅ Knowledge Management ✅ Productivity and Employee Recognition use cases. eXo stands out by: 👍 its fluid and integrated employe experience, on desktop and mobile 👍 the platform’s ease of use 👍 innovative employee engagement features. eXo Platform is developed on open-source technology and supports open standards. The platform is extensible and interoperable, all services are exposed REST APIs. The platform also offers additional security capabilities, developed in collaboration with highly sensitive clients. With eXo Platform, companies can connect, engage and reward their employees, customers, and partners with its social, engagement and gamification capabilities.
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    Starting Price: $3.00/user/month
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    Jira

    Jira

    Atlassian

    Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.
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    Starting Price: Free
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    WorkInSync

    WorkInSync

    WorkInSync

    WorkInSync is a SaaS solution that enables companies to establish hybrid workplaces and bring employees to office safely. With features such as employee scheduling, hotdesking and hoteling, conference room management, parking and cafeteria management, WorkInSync powers workplaces of the future and empowers employees to work anywhere, anytime. With WorkInSync’s Team Calendar, employees can make their office visits more productive by knowing beforehand which colleagues they can collaborate with. WorkInSync’s Vaccination Tracker, Health Questionnaire and Contactless Access Management enables companies to keep workplaces safe by only allowing eligible employees to visit the office. WorkInSync’s integrations with Microsoft365, MS Teams, Google Workspace, Slack, and multiple HRMS systems and identity providers allow companies to seamlessly add WorkInSync to their existing workflows. WorkInSync is used by 350,000 employees at over 180 companies globally.
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    Starting Price: $2.50 per user per month
  • 19
    Assembly

    Assembly

    Assembly

    Assembly is an automated, all-in-one communication, collaboration, and engagement hub that helps organizations engage, find meaning, stay informed, and save time at work. It's a flexible platform that brings together people, knowledge, and engagement into one secure place. From peer-to-peer recognition and nominations to announcements, wins and anonymous suggest boxes, your team will see immediate improvements in morale, collaboration, and knowledge sharing. Engage your team Building a community is challenging in today's world, and effective communication, engagement, and cross-functional collaboration are essential for retention and workplace happiness. Make collaboration seamless Get your team in sync to maximize problem-solving and decision-making. Get structured feedback, run more effective meetings, and hold team stand-ups to ensure alignment. Built-In Integrations Engage where you already work. Enjoy over 40 integrations to make work easier and seamless.
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    Starting Price: Free
  • 20
    Lucidchart

    Lucidchart

    Lucid Software

    Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.
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    Starting Price: $7.95/month/user
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    Product Fruits

    Product Fruits

    Product Fruits

    Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior
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    Starting Price: $79 per month
  • 22
    TestGrid

    TestGrid

    TestGrid.io

    TestGrid has deployed Automated Testing Clouds in multiple locations around the world. Our Testing cloud can also be hosted on-premise. This will ensure the provision of a High Availability Service Network, configured with load balancing and mirroring so that software team members can enjoy close proximity access to the 24/7 on-demand service and receive their reporting in a timely fashion. By utilizing the TestGrid platform, customers will not only accelerate their turn-around time for product deployments and/or updates, but will also tremendously cut down their costs on product development and product testing. TestGrid is the only Truly Robust platform that is built with open source software technologies designed with every team member in mind: from the head of engineering to the product tester.
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    Starting Price: $39/month
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    Simpplr

    Simpplr

    Simpplr

    Simpplr is the leading AI-powered employee experience platform. Organizations use our forward-looking, adaptable products to deliver personalized experiences that inspire and engage their employees. Wherever people work, Simpplr enables them to flourish. Trusted by more than 500+ leading brands, including Zoom, Snowflake, Moderna, Eurostar, and AAA, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance. Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com
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    ThoughtFarmer

    ThoughtFarmer

    ThoughtFarmer

    ThoughtFarmer is a leading provider of intranet software that brings people, teams, and ideas together. Used by organizations around the world, ThoughtFarmer is designed to streamline internal communication, facilitate knowledge management, and encourage collaboration across geographical distances. ThoughtFarmer excels at engaging distributed employees. Featuring integrations to critical business software such as Slack, Microsoft, and Google, ThoughtFarmer keeps your remote workforce connected and productive with up-to-the-minute information, collaborative online spaces, and a place where your company can thrive.
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    SnapComms

    SnapComms

    SnapComms, an Everbridge company

    SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.
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    Electric

    Electric

    Electric

    Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.
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    Igloo

    Igloo

    Igloo Software

    Igloo Digital Workplace. Connect all your apps for a unified digital workplace experience. With seamless integrations to your most valued business applications and platforms, Igloo provides your employees with a single destination to access the tools they need to perform. Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.
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    uKnowva

    uKnowva

    Convergence IT Services

    uKnowva HRMS is a cloud-based, AI-enabled, and mobile-friendly human resource management platform that simplifies and automates everyday HR activities. It offers a single digital workspace covering recruitment, onboarding, payroll, performance reviews, and employee engagement for organizations of all sizes. The platform features a social intranet for collaboration, automated payroll, performance management, and tools to manage leaves, attendance, timesheets, and projects with transparency. With an employee self-service portal, CV parsing, integrated job postings, and workflow automation, uKnowva empowers HR leaders and employees alike. Its scalable and customizable structure supports startups, enterprises, and government agencies in driving productivity and enhancing workplace experiences. Trusted by leading companies across industries, uKnowva is transforming HR technology with agile, flexible, and future-ready solutions.
    Starting Price: $1.32/Month/User
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    FileInvite

    FileInvite

    FileInvite

    Stop chasing your clients for documents. Easily request files, documents, forms & digital signatures from your clients – set a due date and save hours as your requests are returned to you effortlessly. Why do our customers choose FileInvite? 1. A noticeable decrease in document return times. FileInvite customers have experienced an average 34% decrease in document turnaround when adopting our document collection system. 2. The drastically simplified client experience. FileInvite reduces the steps your clients need to take by up to 5 times, compared to requesting information by email. 3. A customer support team that prioritizes your success. FileInvite's customer support team has been rated 5 stars across 100+ reviews in Capterra. Delight your clients with the FileInvite experience. Send your first Invite in just five minutes when you sign up for a free account.
    Starting Price: $829/mo
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    Freespace

    Freespace

    Freespace

    Freespace has been at the forefront of workplace design and technology solutions since its establishment in 2015. Distinguished by its innovative approach, Freespace stands out in the market as the sole provider of a fully integrated end-to-end workplace and sensor technology solution. Freespace addresses common workplace challenges like too much real-estate, over-capacity on certain days, unsuitable workspace design or making the workplace a destination for employees. It offers workplace data insights, interactive hybrid work solutions, and tools for operating space more efficiently and sustainably. Recognized as an industry leader in workplace analytics, sensors, employee experience app, signage and space management, Freespace delivers customer needs by integrating its technologies across existing office, building, and enterprise applications (end-to-end solution). With Freespace, organizations can make space for more efficient, productive, and dynamic workplaces.
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