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Frequently Asked Questions
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. You will continue to have access until the end of your current billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and support payments through Stripe.
Can I switch between plans?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect immediately with prorated billing.
Do you offer refunds?
Refund requests are handled on a case-by-case basis. Generally, monthly subscriptions are eligible for a refund within 7 days of purchase and annual subscriptions within 14 days of purchase. Refunds are not provided for partially used subscription periods. To request a refund, contact us at hello@dair.ai. See our payment policies for details.
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