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Cookies Policy
In compliance with Law 34/2002, dated July 11, 2002, on information society services and electronic commerce, ALOHAS informs its users of the use of cookies to improve the service provided.
What are cookies?
A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer in order to, depending on the type of browsing, provide a better service through the website.
What kind of cookies does this website use and what are their purposes?
⦁ Technical Cookies: These are those that allow the user to navigate through a website, platform or application and the use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks.
⦁ Session Cookies: These are a type of cookies designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
⦁ Personalization Cookies: These are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal such as the language, the type of browser through which you access the service, the locale from which you access the service, etc..
⦁ Analysis cookies: These cookies allow the party responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data of the users of the service.
⦁ ALOHAS incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies may be stored in the User's browser. The owners of these social networks have their own data protection policies and cookies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them for information about these cookies and, where appropriate, the processing of personal data. For information purposes only, the links where you can consult these privacy policies and / or cookies are indicated below:
| Responsible | Link to Policy |
|---|---|
| View Facebook Cookie Policy | |
| X (formerly Twitter) | View X Privacy Policy |
| View Instagram Cookie Policy | |
| Threads | View Threads Policy |
| YouTube | View YouTube Privacy Policy |
| View Pinterest Privacy Policy | |
| View LinkedIn Cookie Policy |
Table of Cookies used by this website
Google Analytics and Google Tag Manager
| Name | Responsible | Duration | Description |
|---|---|---|---|
| `_gid` | Google Analytics | 24 hours | Used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels. |
| `_ga` | Google Analytics | 2 years | Google Analytics that enables the unique visitor tracking feature. |
| `_gat` | Google Analytics | 10 minutes | Used for request rate limiting - limiting data collection at high traffic sites. |
| Google Tag Manager | Google LLC | No specific cookie (manages other tags) | Google Tag Manager itself does not set cookies directly for tracking. It is a tag management system that enables the deployment of various website tags, including those that may set cookies (e.g., Google Analytics, Google Ads). |
Rakuten
Name |
Responsible |
Duration |
Description |
rmuid |
Rakuten |
1 year |
Targeting cookies used by Rakuten Advertising Affiliate Network. |
Bloomreach
| Name | Responsible | Duration | Description |
|---|---|---|---|
_exponea_etc_ | Bloomreach | 7 days - 3 years (depends on browser) | Customer's Bloomreach Engagement generated client-side cookie |
xnpe_[project-token] | Bloomreach | 3 years | Customer's Bloomreach Engagement generated client-side cookie |
_exponea_time2 | Bloomreach | 60 minutes | Timestamp offset between browser and server time |
_exponea_ab_[ABTestName]_ | Bloomreach | 7 days - 3 years (depends on browser) | Variant name returned for an A/B test |
_exponea_time2 | Bloomreach | 60 minutes | Timestamp offset between browser and server time |
_br_uid_2 | Bloomreach | 2 years | Customer's Bloomreach Discovery generated server-side cookie |
Oxi Apps
| Name | Responsible | Duration | Description |
|---|---|---|---|
_oxi_session |
Oxi Apps | Session | Essential for maintaining user sessions across page requests. Stores a unique identifier for the current user's session. |
_oxi_csrf_token |
Oxi Apps | Session | Used to protect against Cross-Site Request Forgery (CSRF) attacks, ensuring that requests originate from the user's browser. |
_oxi_preferences |
Oxi Apps | 1 year (example) | Stores user-specific preferences, such as language settings, theme choices, or display options. |
_oxi_cart_id |
Oxi Apps | 30 days (example) | Used to store a unique identifier for a user's shopping cart, allowing items to persist across visits (if applicable). |
_oxi_user_id |
Oxi Apps | Persistent (e.g., 2 years or until logout) | Stores a unique identifier for the logged-in user, allowing the application to recognize returning users and personalize their experience. |
_oxi_remember_me |
Oxi Apps | 30 days (example) | Used when the user selects a "Remember Me" option during login, allowing them to stay logged in for an extended period (if applicable). |
Gorgias
| Name | Responsible | Duration | Description |
|---|---|---|---|
| _gorgias_session | Gorgias | Session | Essential for maintaining the user's logged-in session within the Gorgias application. |
| _gorgias_csrf | Gorgias | Session | Used for security purposes to protect against Cross-Site Request Forgery (CSRF) attacks within the Gorgias application. |
| `gorgias.language-loaded` | Gorgias | 1 year | Stores the user's preferred language setting within the Gorgias interface or help center. |
| `gorgias.version` | Gorgias | 1 year | Stores the version of the Gorgias application interface being used for caching and compatibility. |
| `gorgias.is-grid-mode` | Gorgias | Session | Used to retain user preference for list versus grid view of articles/tickets within the Gorgias interface. |
| `gorgias.is-navigation-sidebar-opened` | Gorgias | Session | Used to retain user preference for showing or hiding the navigation sidebar in Gorgias. |
| `gorgias.aao-preview-mode` | Gorgias | Session | Used to enable or disable the preview mode of Gorgias (e.g., for help center content). |
| `articles-ratings` | Gorgias | Persistent | Used to track and store user ratings of articles, helping to measure content effectiveness and quality. (Often HTML Local Storage) |
| `viewer_session_data` | Gorgias | Persistent | Used in connection with End User Experience Monitoring (EUEM). Collects information on application/device performance to optimize products and services. |
Ads
| Service / Platform | Responsible | Common Cookie Names | Duration | Description |
|---|---|---|---|---|
| Facebook Ads (Meta) | Meta Platforms, Inc. | `_fbp`, `_fbc`, `fr` | 3 months - 1 year | Used for delivering, measuring, and improving the relevance of advertisements; tracking user interactions with ads across websites; and measuring campaign performance. |
| Google Ads (formerly AdWords) | Google LLC | `_gcl_au`, `_gcl_aw`, `_gcl_dc` | 90 days - 2 years | Used for conversion tracking, remarketing, and delivering personalized advertisements based on user's interactions with ads and websites. |
| Snapchat Ads | Snap Inc. | `_scid`, `_scs`, `_schn` | Varies | Used for tracking advertising campaign performance, measuring conversions, and optimizing ad delivery based on user activity. |
| TikTok Ads | TikTok Inc. (ByteDance) | `_tt_enable_cookie`, `_ttp`, `_tt_enable_session` | 13 months - 2 years | Used for tracking user behavior for advertising purposes, including conversion tracking, retargeting, and delivering personalized ads. |
Allow, block or delete cookies
You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer.
You can learn more about how to delete or block cookies from your browser at:
| Browser | Link to Instructions |
|---|---|
| Chrome | Disable cookies in Chrome |
| Firefox | Disable cookies in Firefox |
| Internet Explorer | Disable cookies in Internet Explorer |
| Safari | Disable cookies in Safari |
For any questions about our cookie policy, please contact contact@alohas.com.