Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.8/5 2,185 reviews

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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 pers. max
  • 52 m² / 559 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Telephone
Fax +61 3 9693 6099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,185 reviews

TripAdvisor Rating  4.5/5  1,527 reviews

Perfect location

Customer review rating 4.5/5

Barry L. Couples - Confirmed reviews ALL

Excellent location very helpful staff could not find a better location or apartment to stay In Melbourne with top notch service and facilities

Dear Barry, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Fantastic location with amazing views of the NYE’s fireworks.

Customer review rating 5.0/5

John Friends - Confirmed reviews ALL

Absolutely loved our stay At the Quay West Suites. Fantastic service, location and facilities. We will back. Highly recommended. Thank you, John, Gary, Annelies and Jarno.

Dear John, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Love the location and customer service was fantastic but the apartment on 26 floor is very dated and needs updating for the price you pay for 2 nights. The couch needs repairing otherwise it was great.

Dear Vincent, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Good stay, great views, more hotel card keys please

TripAdvisor rating 5.0/5

pbz100 Families - TripAdvisor review

Nights stayed: 5 Room type: 3 bedroom, 2 bath premium apartment What we liked: - View from the apartment of Flinders Street Station and Yarra river was great! - Accor Platinum benefits of breakfast and welcome drinks were honoured. - Loved that coffee was made on the spot by a barista for breakfast and not the typical coffee machine you find at hotels Overall a good stay but I just have a feedback on the room cards: - To access the rooms, we were given 2 sets of access cards. Basically, the hotel could only give each apartment 2 cards (to access the lobby doors and lifts) for security reasons. While i appreciate the intention, I don’t understand how does restricting guests to only 2 sets of keys help with security. For context, we booked a 3 bedroom apartment where one could easily expect 6 guests. Having only 2 sets of keys for 6 guests was just inconvenient and an uncommon practice.

Great location

Customer review rating 5.0/5

Gaylene Families - Confirmed reviews ALL

Great place two stay good staff

Dear Gaylene, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

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Other web-users rate our hotel

  • 993 reviews 9.7/10 Location
  • 1,230 reviews 8.9/10 Room
  • 1,287 reviews 9.5/10 Service
  • 17 reviews 4.7/10 WiFi
  • 474 reviews 8.6/10 Comfort
  • 414 reviews 8.8/10 Breakfast
  • 335 reviews 8.9/10 Cleanliness
  • 283 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.