Tariff FUD (fear, uncertainty, and doubt) may have your clients wondering how much your supply chain and their prices will be impacted. If so, it’s best to have answers ready. This printer is making tariff FUD their co...

As promised, Debbie writes about a recent customer loss and how it might have been avoided. She encourages us to align our priorities and treat our customers with commitment, honesty, and continuous communication. No g...

Quickly responding to tariff-triggered costs and supply chain disruptions can be difficult for print providers. Your client contracts often define fixed prices, materials, and fulfillment schedules. However, maintainin...

  By Sid Chadwick “If you could take your experiences and ask to trade them in, the ones I would (not) trade would be the failures. Those are the most valuable ones.”.......................................................

A high percentage of print and mail related equipment and supplies are manufactured in Europe, China, Mexico, and Canada. If the US’s tariff threats on those countries are implemented, print providers will face cost in...

See if you agree with print industry veteran Andy Young’s opinion that “The future of customer communications is digital…While print and paper industry lobbying groups may spin tales of doom and gloom, this transformat...

In the print business, self-starters are valuable employees because they require less supervision to identify and execute tasks. Their attitude, skills, and behaviors increase productivity and profits. This Niagara Ins...

As a CEO, we know disruption is relentless in today’s volatile and uncertain environment. Managing those disruptions require transforming how we think, lead, and act. As a leader, developing a new Mindshift will help a...