Help with your WPML account, refunds, and billing

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Refunds & Billing

Get a Refund on a Recent Purchase

Available for 30 days after any charge, including auto-renewals.
Manage Subscription and Renewal

Switch automatic renewal on or off, or update your payment method.
Fix Details on an Invoice

Edit the company name or address and re-download the PDF (last 12 months).

Your Account & Data

Change Your Account Email

Your subscription, translation words, and data stay the same.
Manage Email Preferences / Unsubscribe

News and offers on or off. Billing and security emails always send.
Manage Team Members

Invite people, change their role, or remove them (agency / multi-site accounts).
Delete Your Account & Data

Permanent, per GDPR. Past invoices are kept as legally required.

None of the Above Fits?

If your account question isn't covered here, send us a message and we'll get back to you. For technical questions about using WPML on your site, ask our support team.