1. Who We Are
Axene Solutions ("Axene", "we", "us") is a software company registered in Kenya, based in
Ruiru, Kiambu County. We build developer infrastructure, business tools, and communication
platforms for the African market.
This policy covers all Axene products and services, including axene.io, meet.axene.io,
mail.axene.io, and any other subdomains or applications we operate.
2. Information We Collect
Information you provide
- Account information: name, email address, and profile picture when you sign
in via Google OAuth.
- Booking information: name, email, phone number, company name, and meeting
preferences when you schedule a meeting through Axene Meet.
- Communication content: messages, notes, and files you share through our platforms.
Information collected automatically
- Usage data: pages visited, features used, and interaction patterns.
- Device information: browser type, operating system, and screen resolution.
- Network information: IP address and approximate location.
3. How We Use Your Information
- To provide and maintain our services.
- To schedule meetings and send calendar invites via Google Calendar.
- To send transactional emails (booking confirmations, reminders, follow-ups).
- To authenticate your identity and secure your account.
- To improve our products and user experience.
- To communicate with you about your account or our services.
4. Data Sharing
We do not sell your personal data. We share information only in these cases:
- Google APIs: We use Google OAuth for authentication and Google Calendar API
for meeting scheduling. Google's privacy policy applies to data processed by Google.
- Service providers: We use infrastructure providers to host our services. Data
is stored on secured cloud infrastructure with industry-standard access controls and encryption at rest.
- Legal requirements: We may disclose information if required by law or to protect
our rights.
5. Data Storage and Security
Your data is stored in PostgreSQL databases hosted on secured servers. We use
industry-standard security measures including:
- TLS/SSL encryption for all data in transit.
- Hashed passwords (bcrypt) where applicable.
- JWT tokens stored in HTTP-only, secure cookies.
- Regular security audits of our infrastructure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for data processing.
To exercise any of these rights, contact our compliance team at [email protected].
7. Cookies
We use essential cookies only - specifically an HTTP-only authentication cookie to maintain
your login session. We do not use tracking cookies, advertising cookies, or third-party
analytics cookies.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal
data from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant
changes via email or through our platforms.
10. Contact
For privacy-related questions or requests: