Crucial conversations

Self-help, leadership, and motivational literature is all about getting out of ruts and expressing yourself authentically. Much like religious devotional literature, they all riff off of the same...

Great listeners

This document summarizes key points from the book "Crucial Conversations: Tools for Talking When Stakes Are High". It discusses that crucial conversations are important discussions when opinions vary, stakes are high, and emotions run strong. These conversations require specific skills like making others feel safe to share openly without attacks. The document outlines tools like STATE to share your perspective and AMPP to understand others. It also discusses different methods to make…

How to stay curious in difficult conversations

An interpretation of Crucial Conversations skills for improving communication and understanding when the stakes are high

There are so many business books I have read that have benefited our publishing company or my author platform. Over the next few months, I will highlight some of my favorite business books with a brief synopsis of the book as well as my top ten take aways or quotes. Book Title: Crucial Conversations Author: Kerry […]

Crucial Conversations Patterson, Grenny, McMillan and Switzler(2002)  What is it?  Three characteristics  Difference of opinion  The stakes are HIGH  Emotions are strong  Casual conversations can become CRUCIAL  When emotions intensify  Everyday workplace conversations can become crucial  Personnel reviews can become crucial conversations

The mistake most of us make in our crucial conversations is we believe that we have to choose between telling the truth and keeping a friend. #books #read #library #quotes #conversation #truth #friends #life #100

7 BOOKS TO IMPROVE YOUR COMMUNICATION SKILLS Seven books that offer valuable insights and practical strategies to improve your communication skills: 1. “Crucial Conversations: Tools for Talking When Stakes Are High” by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler - This book provides techniques for effectively handling high-stakes conversations, helping you to communicate clearly and persuasively even under pressure. 2. “How to Win Friends and Influence People” by Dale…

Things you control in a difficult conversation

Leaders, discover a protocol for pushing into tough conversations to promote accountability and positive culture in your workplace. Explore this and more at TCEA TechNotes Blog, your go-to source for educational technology and teaching innovation.

This document summarizes key points from the book "Crucial Conversations: Tools for Talking When Stakes Are High". It discusses that crucial conversations are important discussions when opinions vary, stakes are high, and emotions run strong. These conversations require specific skills like making others feel safe to share openly without attacks. The document outlines tools like STATE to share your perspective and AMPP to understand others. It also discusses different methods to make…

Title: Crucial Conversations: Tools for talking when stakes are high Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler Link: http://www.amazon.com/Crucial-Conversations-Patterson-McMillan-Switzler/dp/B004H7422O/ref=sr_1_2?ie=UTF8&qid=1325958089&sr=8-2 Overall I found this book to be helpful in putting a finger on such an impossible skill as managing a Crucial Conversation. Over the years I have found myself engaged in crucial conversations where the skills described in the…

5 BOOKS TO COMMAND ATTENTION. Here are five books that provide valuable insights and strategies for commanding attention and presence: 1. “Captivate: The Science of Succeeding with People” by Vanessa Van Edwards - Vanessa Van Edwards offers research-backed techniques for improving social skills, building rapport, and making a memorable impression. This book provides practical advice on how to engage and captivate others in various social and professional settings. 2. “Presence: Bringing Y...