Braes is the system of record — and the operating system that acts on it. It finds the work, does it under your rules, verifies the result, and improves from what actually worked.
↺ and what step six learns changes step one
Illustrative · synthetic patient
| Category | Holds the record | Finds or explains work | Executes governed work | Verifies outcomes | What still lands on your team |
|---|---|---|---|---|---|
| Traditional EMR | Yes | Limited | No | No | Your team finds, coordinates, and chases everything |
| Copilot or analytics add-on | No | Yes | No | No | Answers, then hands the work back to your team |
| Braes | Yes | Yes | Yes | Yes | Your team supervises judgment and authority |
Braes replaces the EMR. Intake, scheduling, clinical documentation, OASIS, billing and claims all live here — and so does the work that used to fall between them.
Braes Operators work the repeatable queues overnight under their job definitions and your operating rules — authorizations, claim remediation, credentialing renewals, discharge planning, recertifications. Every run leaves a receipt. Anything needing judgment is waiting in Needs You.
You wake up to decisions to make, not tasks to start.
A live renewal deadline, a governed Braes Operator, one human decision, and a real record change — then a distinctly labeled prior authorization showing the downstream proof, because approval, delivered care, and paid work each need their own evidence.
An exhausted authorization will expire in 48 hours while the active episode still requires continued PT. Braes surfaces the Issue on the morning Briefing, ranked against everything else open today, with the records it read and the role accountable for it.
Exposure is a synthetic scenario estimate based on the exhausted authorization, active episode, and payer plan. It is not a protected dollar.
Exposure is a synthetic scenario estimate based on the exhausted authorization, active episode, and payer plan. It is not a protected dollar.
It reads the authorization and active episode, gathers the source evidence, prepares the registered workflow action, and stops at the judgment it is not allowed to make.
The Operator stopped rather than guessing. Judgment escalates; it is never assumed.
The Operator stopped rather than guessing. Judgment escalates; it is never assumed.
The supervisor sees the gathered evidence, the current and proposed values, the operating rule that governs the change, the deadline, and the exact action that will run on approval. Approve, modify, or reject.
Nothing changes in the record until a person chooses. Rejecting is a first-class outcome.
Nothing changes in the record until a person chooses. Rejecting is a first-class outcome.
Approval invokes the same registered action that Braes Operators, Ask Braes, workflows, and permitted extensions all use. One action plane, one audit trail — no side door for the AI.
Submitted is not approved. Braes will not call this money protected.
Submitted is not approved. Braes will not call this money protected.
The live AUTH-PT-447 receipt stops at the work Braes can prove. A separately labeled prior authorization, AUTH-PT-446, shows how payer approval, delivered care, and an economic event appear only after their owner records arrive.
Linked prior outcome only. AUTH-PT-447 remains the live renewal. Payer approval, delivered care, and paid work are three separate proofs.
Linked prior outcome only. AUTH-PT-447 remains the live renewal. Payer approval, delivered care, and paid work are three separate proofs.
Repeated corrections and verified downstream outcomes can produce one bounded proposed improvement. It is replayed against prior work, released to a limited scope, measured against real outcomes, and then promoted or rolled back.
Braes can learn a better way to perform the work. It cannot grant itself more authority.
Braes can learn a better way to perform the work. It cannot grant itself more authority.
↺ back to detection
What the loop learns feeds the next detection. That is how an agency's operating model compounds over time — through gates you control, and never by Braes widening its own authority.
Illustrative · synthetic patient
Three entry points into the same record, the same governed action plane, and the same audit trail. Workflows, policy, and registered actions are the foundation underneath — not a fourth thing to learn.
Finds important work before it becomes a problem.
Braes watches across clinical, operational, financial, and compliance records and brings the right work forward before someone has to ask.
Your team starts the day with a ranked Briefing, not a search.
How detection worksAnswers from live agency data — and can initiate governed action.
Ask a question in plain English, inspect the supporting records, and move from answer to action without leaving the governed operating layer.
The answer and the next step live on the same screen.
How answers are governedPerform bounded roles under job definitions, operating rules, and supervision.
Specialized Braes Operators own repeatable work, escalate judgment, leave receipts, and earn broader responsibility only when the evidence supports it.
Repeatable work gets done overnight, with a receipt for each run.
How Operators are supervisedHundreds of registered actions across intake, clinical, scheduling, authorization, claims, and compliance — every one of them callable by a Braes Operator, by Ask Braes, by a workflow, or by a permitted extension, through the same governed action plane.
None of this is why you would switch. All of it is why you can.
Fax capture, extraction, duplicate detection, eligibility
Visit planning, routing, workload balancing, capacity
Ambient scribe, care plans, orders, notes
Assessment review, coding QA, pre-submission checks
Coding, submission, remittance, denial follow-up
Append-only event log, retention, survey readiness
Every action is scoped. Risky work waits for approval. Every result leaves a receipt. Braes can learn a better way to perform the work, but it cannot grant itself more authority.
Verified outcomes and repeated corrections, not model confidence.
Tested against prior work before anyone sees it live.
Released to a bounded scope you choose.
Measured against what actually happened afterward.
Kept only if the evidence held. Reversible either way.
An improvement that fails a gate does not ship. That is the normal outcome, not the exception.
A better routing hint, a failure mode worth checking earlier, a review criterion, a smarter order of operations.
What a role is allowed to do without approval. Autonomy promotion is a separate, explicit human decision, every time.
visits a year inside our own
home health and hospice agency.
That is the size of the agency the founders still run — the reason we know which loops leak. Braes runs the operating work on top of it; we do not claim every historical visit passed through this product.
Six logins, six data models → one operating model
Bring the backlog that never gets smaller. You leave with four things, whether or not you buy anything.
Prefer to skip the form? The founders answer directly.(713) 487-9201founders@braes.com
Thirty minutes on the work that keeps slipping — deadlines missed, rework, the report nobody has time to run.
We map one loop end to end, cost out the systems it replaces, and walk the path from your current EMR to this one.
You keep all four deliverables whether or not you buy anything. They are yours either way.