Jobs at Dropbox

Owns company-critical, long-term technical problems across multiple teams and organizations. Defines technical strategy, architectures, roadmaps, and engineering standards for large-scale customer-facing systems. Remains hands-on in software development while driving AI adoption in products and engineering workflows. Partners with senior product, engineering, and executive leaders to resolve complex problems, improve reliability and performance, and shape Dropbox’s technical direction.

Own company-critical technical problems and long-term strategy across multiple organizations. Architect scalable customer-facing systems and platforms, remain hands-on in software development, influence senior product and engineering leaders, establish engineering standards, and drive responsible AI adoption in products and workflows. The role requires deep expertise in large-scale software systems, consumer products, distributed systems, and production ML and LLM applications.

Own the full B2B SaaS sales cycle across LATAM, from outbound pipeline creation through closing. Generate demand through prospecting, account mapping, events, and partners; qualify and advance complex mid-market and enterprise opportunities using MEDDICC, SPICED, and value-selling methods. Forecast accurately, meet revenue targets, engage executive stakeholders, and help shape Dropbox’s go-to-market strategy, messaging, use cases, and sales motion.

Own DocSend customer-facing product experiences end to end, from customer research and strategy through prioritization, execution, launch, measurement, and iteration. Partner with Engineering, Design, Data, and cross-functional teams to define priorities, make tradeoffs, improve workflows, develop multi-product experiences, and thoughtfully incorporate AI and automation.

Own DocSend customer-facing product experiences from discovery through launch and iteration. Define product strategy, prioritize customer problems, guide Engineering and Design, evaluate quantitative and qualitative insights, establish success measures, and drive foundational improvements, AI-powered workflows, and multi-product experiences across Dropbox and DocSend.

Own DocSend customer-facing product experiences from strategy and discovery through launch, measurement, and iteration. Partner with Engineering, Design, Data, and cross-functional teams to prioritize customer problems, define roadmaps, make product tradeoffs, and improve foundational workflows. Lead strategic opportunities across Dropbox and DocSend, including AI-powered document analysis and multi-product experiences, using customer research and quantitative evidence to guide decisions.

Leads Dropbox’s global field and partner marketing organization, owning regional strategy, account-based marketing, demand generation, partner co-marketing, channel support, customer campaigns, and PLG-to-SLG conversion. The role manages pipeline performance, sales and alliance alignment, executive engagement programs, and a globally distributed multidisciplinary marketing team. It requires extensive B2B marketing leadership, ecosystem partnership experience, funnel expertise, data-driven decision-making, and global GTM experience.

Own post-sale strategy and relationships for a B2B SaaS customer portfolio across Japan and Korea. Drive product adoption, value realization, retention, renewals, and growth by advising technical and executive stakeholders, leading business reviews, addressing risks, and identifying expansion opportunities. Partner with Sales and cross-functional teams to resolve technical and commercial blockers, use customer insights and usage data to assess health, and translate business requirements into practical Dropbox solutions.

Manage adoption, customer health, renewal readiness, retention, and growth across a scaled B2B SaaS customer portfolio. Design lifecycle campaigns, analyze customer and product signals, coordinate with Renewals and Sales, manage inbound customer channels, execute save plays, conduct targeted customer conversations, and surface customer insights and qualified growth opportunities.

Manage adoption, customer health, renewal readiness, and growth across a scaled B2B SaaS portfolio. Design lifecycle campaigns, analyze customer and retention signals, coordinate renewal actions, triage inbound requests, conduct targeted customer conversations, and surface qualified expansion opportunities. Partner cross-functionally with Renewals, Sales, Product, Marketing, Support, and Customer Experience teams while delivering portfolio forecasts and executive updates.

Serve as a strategic finance partner to Product leadership, building financial models, forecasts, business cases, and scenario analyses for growth initiatives, pricing, investments, and resource allocation. Analyze SaaS metrics such as ARR, retention, churn, and unit economics, translating complex data into recommendations for senior leaders. Collaborate across Product, Finance, Data Science, and Marketing while improving analysis through automation, standardized processes, and AI-enabled workflows.

Serve as a strategic FP&A partner to Product leadership, building financial models, business cases, forecasts, and scenario analyses. Evaluate growth initiatives, pricing, investments, and resource allocation while translating SaaS metrics and complex data into actionable recommendations. Collaborate with Product, Finance, Data Science, and Marketing teams, and improve analysis through automation, standardized processes, and AI-enabled workflows.

Owns go-to-market readiness for product launches, pricing and packaging changes, migrations, deprecations, and route-to-market changes. Translates product decisions into commercial and operational requirements, coordinates cross-functional teams, validates end-to-end customer and seller workflows, manages launch risks, and improves readiness processes through reusable frameworks and automation.

Own go-to-market readiness for product launches, pricing and packaging changes, migrations, and other commercial initiatives. Translate product decisions into operational requirements, coordinate cross-functional dependencies, validate end-to-end customer and seller workflows, manage launch risks, and improve readiness processes through reusable frameworks and automation.

Leads Dropbox’s APJ field and channel marketing strategy across multiple countries. Owns regional planning, budgets, campaigns, partner marketing, pipeline generation, performance measurement, and market localization. Partners with sales leadership and global marketing teams, manages vendors and agencies, and develops the Japan marketing team. Builds scalable regional playbooks, translates global campaigns for local markets, and represents APJ insights within the global organization. Requires approximately 20% regional and international travel.

Own regional Sales Operations infrastructure for NAMER, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational cadence. Partner with Sales, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, workflow automation, and sales execution. Support organization design, onboarding, incentive programs, and channel deal registration while applying AI-enabled tools and sound business judgment.

Own regional Sales Operations infrastructure, including territory and quota planning, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational improvements. Partner with sales leadership, finance, compensation, systems, analytics, and enablement to improve coverage, forecast accuracy, workflow automation, and execution across multiple sales channels.

Own Dropbox’s customer evidence program, including customer advocacy, case studies, ROI studies, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active enterprise deals, and measure its impact on pipeline, win rates, adoption, and sales-cycle velocity. Partner with Sales, Customer Success, Marketing Operations, and product teams to prioritize evidence and report performance.

Own Dropbox’s customer evidence program for managed sales, including advocacy outreach, consent, customer stories, ROI evidence, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage the sales content library, deploy evidence into active deals, identify content gaps, and measure impact on pipeline, win rates, adoption, and sales-cycle velocity through Salesforce reporting.

Generate qualified pipeline for Dropbox’s Japan sales team through outbound prospecting, account research, personalized outreach, event follow-up, and partner motions. Qualify prospects, conduct initial discovery, engage stakeholders, maintain CRM accuracy, support account planning, and create clear handoffs to Account Executives. The role focuses on enterprise SaaS, collaboration, security, governance, content management, and AI solutions, requiring fluent Japanese and strong communication and organization.