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Fintech • Mobile • Payments • Software • Financial Services
Own the APAC onboarding and KYC product strategy, roadmap, and delivery across multiple markets. Lead identity verification, localization, regulatory controls, and financial crime mitigation initiatives. Partner with engineering, design, analytics, operations, risk, and compliance teams to improve conversion, verification speed, manual review rates, cost-to-serve, and decision quality. Use customer insights, operational feedback, data, and regulatory context to prioritize and launch scalable product capabilities.
Fintech • Mobile • Payments • Software • Financial Services
Manage non-financial risk across the Latam and MEA regions, including risk identification, assessments, mitigation, controls, reporting, regulatory monitoring, and emerging risk analysis. Partner with product and business teams on launches and risk remediation, implement risk management tools, advise senior leadership and the board, and maintain relationships with regulators and industry stakeholders.
Fintech • Mobile • Payments • Software • Financial Services
Configure and maintain Workday Time Tracking and Absence Management, resolve support tickets and accrual issues, implement legislative updates, support regional People Operations teams, conduct release testing, maintain documentation, and build reports on absence liabilities, balances, and operational metrics.
Fintech • Mobile • Payments • Software • Financial Services
Investigate and resolve fraud and non-fraud card disputes end to end while meeting SLAs, KPIs, accuracy, and compliance requirements. Maintain operational procedures, identify workflow improvements, escalate complex issues, and collaborate with Customer Support, Compliance, and Product teams on evidence gathering, high-priority cases, and emerging fraud trends.
Fintech • Mobile • Payments • Software • Financial Services
Lead global business process excellence by mapping and optimizing operational processes, identifying bottlenecks, standardizing workflows, and aligning improvements with controls, compliance, product, and engineering teams. Define KPIs and monitoring mechanisms, map operational controls, document evidence for audits, and use data to measure impact. The role requires autonomous cross-functional leadership, process automation expertise, change management, and experience in fintech or financial institutions.
Fintech • Mobile • Payments • Software • Financial Services
Lead Wise’s expansion in South Africa by managing regulatory relationships, licensing and authorization processes, banking and payments partnerships, market strategy, and product compliance. The role develops relationships with regulators and financial institutions, negotiates commercial agreements, improves payment infrastructure and economics, and collaborates with Product, Finance, Treasury, Legal, Compliance, and Operations teams to deliver competitive local financial services.
Fintech • Mobile • Payments • Software • Financial Services
Lead Wise’s Business Process Excellence function by mapping, optimizing, standardizing, and automating global operational processes. Drive cross-functional improvements across product, engineering, compliance, and operations; define strategies, metrics, controls, and assurance mechanisms; build business cases; improve customer outcomes and regulatory readiness; and lead process engineers. The role requires data-driven decision-making, change management, stakeholder influence, and people leadership within a fintech or financial institution.
Fintech • Mobile • Payments • Software • Financial Services
Reviews sanctions and AML alerts, analyzes transactions and customer activity, investigates suspicious patterns, documents decisions, assesses risk, and escalates high-risk cases. Maintains compliance with global regulations, supports control improvements, collaborates with KYC, Compliance, and Engineering teams, communicates with customers, and meets quality, productivity, and service-level targets while working flexible shifts.
Fintech • Mobile • Payments • Software • Financial Services
Review customer accounts and transaction patterns for suspicious activity, identify financial crime risks, prepare and submit Suspicious Activity Reports, and collaborate with compliance teams. The role requires maintaining confidentiality, following regulatory requirements across regions, analyzing transactions, documenting findings accurately, and adapting to changing procedures. Fluency in Bahasa Indonesia and strong English communication are essential.
Fintech • Mobile • Payments • Software • Financial Services
Own the global Workday Time and Absence domain, including architecture, configuration, statutory leave plans, time-entry rules, holiday logic, compliance, and technical remediation. Partner with regional People Operations leaders to translate legal requirements into scalable functionality, resolve complex escalations, manage risk and technical debt, define the technical roadmap, and mentor team members. The role supports global expansion through secure, reliable, and legally compliant People Technology systems.
Fintech • Mobile • Payments • Software • Financial Services
Leads an early-shift customer support team by managing complex case resolution, KPIs, coaching, performance, hiring, training, wellbeing, incident response, and workflow optimization. Uses data analysis, AI-agent monitoring, and cross-functional collaboration to improve customer outcomes and operational performance while developing team members and maintaining an inclusive, values-driven culture.
Fintech • Mobile • Payments • Software • Financial Services
Leads an early-shift customer support team by managing complex case resolution, KPIs, coaching, performance development, hiring, incident response, workflow optimization, and team wellbeing. Uses analytical and AI-driven support tools to identify performance trends, improve processes, and refine automated triage. The role partners cross-functionally, supports strategic initiatives, and ensures operational standards and customer experience targets are achieved.
Fintech • Mobile • Payments • Software • Financial Services
Build backend and data governance systems for Wise’s Risk Assessment platform. Responsibilities include data quality monitoring, data contracts, lineage tracking, continuous control assurance, drift detection, audit trails, explainability tooling, and regulatory evidence generation. The role requires designing scalable, high-throughput distributed systems and integrating governance capabilities with the Risk API while collaborating with Product, Financial Crime, and engineering stakeholders.
Fintech • Mobile • Payments • Software • Financial Services
Own technical roadmaps and deliver scalable backend systems for Wise’s global KYC and onboarding platform. Design microservices, APIs, integrations with risk and compliance systems, and solutions addressing reliability, security, scalability, and technical debt. Lead complex cross-team projects, make data-driven decisions, mentor engineers, and improve customer verification experiences while supporting regulatory compliance.
Fintech • Mobile • Payments • Software • Financial Services
Build backend and data governance systems for Wise’s Risk Assessment platform. Responsibilities include data quality monitoring, lineage tracking, continuous control assurance, drift detection, audit trails, explainability tooling, and regulatory evidence generation. The role requires designing scalable, high-throughput distributed systems and integrating governance capabilities with the Risk API while collaborating with Product and Financial Crime teams.
Fintech • Mobile • Payments • Software • Financial Services
Design, develop, and maintain scalable backend services and REST APIs for Wise’s Payin Platform. Build payment orchestration and card pay-in systems handling high-volume financial transactions, using AWS, PostgreSQL, Kafka, and event-driven architectures. Optimize performance, implement automated tests, participate in on-call support, conduct code reviews, and ensure secure handling of financial data while collaborating across product and engineering teams.
Fintech • Mobile • Payments • Software • Financial Services
Manage finance-system implementations and integrations across Finance, Product, Engineering, analysts, and operations teams. Translate financial requirements into technical solutions, create project plans and documentation, oversee testing and delivery, and ensure accurate, compliant financial reporting across global entities. The role requires ERP expertise, finance and accounting knowledge, process optimization, and strong cross-functional communication.
Fintech • Mobile • Payments • Software • Financial Services
Build and maintain polished native iOS experiences for Wise Account users. Collaborate with product, design, analytics, and engineering teams to plan, scope, and deliver customer-focused features across mobile and web. Own iOS project health, code quality, performance, scalability, testing, and stability while applying modern technologies and architectural best practices. Contribute to cross-platform consistency and broader technical initiatives.
Fintech • Mobile • Payments • Software • Financial Services
Lead data architecture and engineering for Wise’s marketing platform. Build scalable streaming and batch pipelines, productionize customer data workflows using Airflow and dbt, improve reliability and data quality, and bring MarTech integrations in-house. Partner with engineering, analytics, product, and marketing teams to scope ambiguous problems and deliver robust solutions. Mentor software engineers on data engineering best practices, architecture, and implementation.
Fintech • Mobile • Payments • Software • Financial Services
Leads an engineering team building Wise’s current account and everyday banking products. Responsibilities include managing and developing engineers, writing and reviewing code, driving backend, web, and mobile features, owning the technical roadmap, making architectural decisions, and ensuring system reliability, scalability, and correctness. Partners with Product and Design, coordinates with adjacent teams, and balances technical delivery with customer and business impact.