What is the difference between Cap Pro and Desktop License?
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Cap Pro is a paid plan that includes all the features of the Desktop License plus cloud features for seamless sharing and collaboration. Desktop License grants you commercial usage rights for a single user.
Is there a free version?
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Yes! Cap is 100% free for personal use. You can record and share locally with Studio Mode. A paid plan is required for commercial usage.
How long can I record for on the free version?
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You can record for 5 minutes on the free version. After that, you'll need to upgrade to a paid plan.
How does Cap AI work?
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Cap AI is a powerful tool that can be used to generate titles, summaries, clickable chapters, and transcriptions for your recordings. It's available for all Cap Pro users and has no usage limits.
How is Cap different from Loom?
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Cap gives you the best of both worlds: the simplicity of Loom with the power of professional tools. We're open source, support custom storage, offer better pricing, and our desktop app works offline. Plus, you actually own your content. Already using Loom? Our built-in Loom video importer makes switching effortless.
What happens to my recordings if I cancel?
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Your recordings are yours forever. If you cancel Pro, existing shares remain active and you can always export everything. Downgrade to our free plan to keep recording locally, or self-host to maintain all features.
Do you offer team plans?
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Yes! Cap Pro includes team workspaces where you can organize recordings, manage permissions, and collaborate. Volume discounts available for teams over 10 users. Contact us for custom enterprise features.
Which platforms do you support?
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Native desktop apps for macOS (Apple Silicon & Intel) and Windows. View your shareable links from anywhere.
Can I use Cap for commercial purposes?
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Absolutely! Any paid plan (Desktop License or Cap Pro) includes full commercial usage rights. Use Cap for client work, sell courses, or embed recordings anywhere. The free version is for personal use only.
Is my data secure?
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Security is core to Cap. As an open source project, our code is fully auditable and transparent — you can see exactly how your data is handled. End-to-end encryption for cloud storage, option to use your own infrastructure, and community-driven security reviews keep your content safe.
What about GDPR/HIPAA compliance?
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Cap Pro supports custom S3 buckets in any region for GDPR compliance. For HIPAA and other regulations, our self-hosted option gives you complete control. We also offer signed BAAs for enterprise customers.