FAQ

Account info

1. How do I change my username?

• On the website, click on your profile image in the top right corner, then “Profile” from the dropdown and then “Edit Profile”. After that you can edit your username, location, bio or change your profile picture.

• On Android or iOS, tap your profile image in the top left corner, then “Profile” from the menu and then “Edit profile”. After that can edit your username, email, location, bio or change your profile picture.

2. How do I turn off/on my notifications?

Here is the page where you can edit your notifications preferences.

3. I can’t log in

To reset your password, please click here. If you still have difficulty logging in or have forgotten your password, please contact us at help@cookpad.com.

4. I want to cancel or delete my account

You can cancel or delete your account by clicking here.

Notifications

1. How do I get emails?

If you’d like to be added to our email list, please turn on the notifications by clicking on that option on the notifications page.

2. How do I unsubscribe from emails?

You can change your email and notification preferences at any time by updating your options on the notifications page.

Using Cookpad

1. Finding recipes to cook today

You can search for recipes by ingredient as well as by dish name or cooking utensil. That means that with Cookpad you can find recipes to make with whatever combination of ingredients you have in your kitchen.

2. What is Cookpad Premium Service?

Our premium service makes it easier for you to find the most popular recipes in Cookpad. “Most popular” means the recipes that have been cooked and enjoyed the most times by thousands of users over the years.

3. How can I browse other countries’ recipes?

To browse and search for recipes published by authors in other countries, simply go to settings, click on Region and choose any country and language from the list. If you save any recipes while searching in another country, they will appear in the saved section of your recipe collection.

4. What is your recipe collection and how do I create one?

Once you have an account with Cookpad, you can start to create your very own searchable collection of recipes by saving recipes published by others, by writing your own recipes or by sending cooksnaps. You can also organize your collection of recipes into different folders to make them even easier to find quickly.

5. How do I write my own recipes?

To write your own recipe, simply click on the orange + button and start! You can either keep your recipe private for your eyes only, or you can publish them to share with family, friends and the Cookpad community.

Contact us

1. How do I contact Cookpad?

You can email us at help@cookpad.com. You can also fill in the feedback form on the app and web if you want to make a suggestion or give feedback but do not necessarily want to receive a reply.