Take on the CiviCRM work your clients are asking for.
The migrations, scale fixes, and custom builds your clients need, delivered behind your brand, with or without your own CiviCRM team.
Our code is merged into CiviCRM core and ships worldwide; CiviCRM’s founders and maintainers have backed the work by name.
Your client wants CiviCRM.
Getting it right is the hard part.
Maybe you have no CiviCRM engineers. Maybe you have a strong team that has never gone deep on CiviCRM, or one that is already booked solid. Either way, the work is real revenue, and the engagement that goes wrong is your name in front of the client, not a vendor’s. CiviCRM rewards the people who know it at the source and exposes the ones who don’t.
There is a way to take the work on without the risk: a CiviCRM partner deep enough that you can put your name on the result, whether we are your whole bench or an extension of the team you already have.
The engagement model
Behind your brand, or alongside your team
The client relationship is yours. Pick the posture that fits each engagement:
Your whole bench
We can be the engineering bench your agency doesn’t have.
Alongside your team
Or the CiviCRM depth that works next to the team you already run.
Client-facing, when you choose
When you want us in front of the client as your CiviCRM specialists, we do that too.
What we don’t do is compete with you for the account.
The sell-through catalogue
What you can put in front of your clients
Migration off an expensive or per-seat CRM
The kind where the licence bill climbs every time the client adds a user. We have done it at large production scale.
Scale and performance work
When an install is straining: query patterns, indexing, the mailing engine. The exact work we have fixed in CiviCRM core.
Custom functionality the CRM doesn’t do yet
Built to the community’s Stable quality bar: payments, communication channels, the integration the client needs that does not exist anywhere.
Implementation from brief to go-live
Data modelling, workflow design, segmentation, field operations.
Upstream contribution
When the fix belongs in CiviCRM itself, so the client’s install and every other one benefits.
Operator training and handover
So the client’s own team can run the CRM and you are not the support desk forever.
Anonymized production engagement
The work behind the contributions
The core fixes above came out of one long-running engagement: a production CiviCRM deployment in the half-million-contact range, one of the largest we have worked on. It began with a four-month migration off a per-seat proprietary CRM.
Contacts in production
Recipients per mailing campaign, at 99.42% delivery
Fewer queries on a 548,000-contact production instance
Compliance-grade receipting, corporate-partnership campaigns at scale, WhatsApp delivery.
The hardening came from real incidents, and the ones worth fixing properly became the contributions above. A problem in production becomes a fix in the framework.
A few honest answers
Do you work directly with our clients, or stay behind us?
Your call, per engagement. Default is behind your brand.
Do you replace our team or work with it?
Either. We have done both.
Can you work in our client’s hours?
Yes.
What if the work really belongs upstream in CiviCRM?
We will tell you, and take it there. Your client’s install benefits, and so does the next one.
Bring us a CiviCRM scope
Tell us what your client needs — a migration, a scale problem, or functionality that does not exist yet — and we will tell you honestly whether and how we would build it.
civicrm@coloredcow.inOr reach us through coloredcow.com/contact