Terms of service

Cue for Studios, LLC · Last updated 26 October 2026 · support@cue.photo

Cue is a tool for photography businesses and is not intended for personal or household use.

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Cue for Studios, LLC and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: Cue, software for volume photography studios that matches photos to the people photographed in them, using times recorded on a phone or tablet. It includes apps for phones, tablets and computers that work offline, an online console for studio owners, and integrations with supported photography providers.

Order Date: The Effective Date.

Subscription Period: One month.

Cloud Service Fees: The price of Customer's plan, as shown on Provider's pricing page and at checkout. Provider may change the price by giving Customer at least 30 days' notice, including by email or within the Product, and the change will apply from the next Subscription Period.

Payment Process: Customer authorizes Provider to bill and charge Customer's payment method on file monthly for immediate payment or deduction without further approval.

Non-Renewal Notice Period: Any time before the end of the current Subscription Period. Customer may give notice of non-renewal by canceling its subscription in the Cue console, and the cancellation takes effect at the end of the current Subscription Period.

Use Limitations: The Product may be used only (a) by Customers located in the United States, (b) with the photography studio accounts linked to Customer's subscription, and (c) for Customer's photography business and not for personal or household use.

Technical Support: By email to support@cue.photo.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Cue for Studios, LLC

Effective Date: The date Customer first accepts this Agreement.

Governing Law: The laws of the State of Florida.

Chosen Courts: The state courts located in Brevard County, Florida, and the United States District Court for the Middle District of Florida.

Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon a third party's intellectual property or other proprietary rights.

Customer Covered Claims: Any action, proceeding, or claim (1) that the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon a third party's intellectual property or other proprietary rights; (2) arising from or relating to Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer); or (3) that Customer lacked a right, permission, or consent required to photograph a person or to process a person's information with the Product.

General Cap Amount: The fees paid or payable by Customer to Provider in the 12 month period immediately before the claim.

Additional Warranties: Customer warrants that, for each person it adds to its subscription, it may give Provider that person's name and email address and have Provider email that person to tell them they were added.

Notice Address: For Provider: support@cue.photo. For Customer: the main email address on Customer's account.

Changes to the Standard Terms

1. What Provider receives. The Software reads Customer's photographs, and the names of the people Customer photographs, only on Customer's own devices. Provider does not receive photographs, images derived from them, those names, or the access codes and barcodes Customer's photography provider issues, and Section 1.5 (Customer Content) does not give Provider any right to them. The privacy policy describes what Provider does receive.
2. No face recognition. The Product does not detect, recognize, or compute anything from a person's face, on Customer's devices or anywhere else. Provider will not add a feature that does unless Customer separately agrees to it in writing.
3. No machine learning. Section 1.6 (Machine Learning) does not apply. Provider will not use Customer Content or Usage Data to develop, train, or enhance artificial intelligence or machine learning models.
4. Matches are reviewed by Customer. The Product shows each match it makes between a photo and a person, with its reason, and Customer can check and change it. Customer is responsible for reviewing matches and for what it delivers, and Section 6.3 (Representations & Warranties from Provider) is not a promise that any match is correct.
5. Photography providers. The Product works with Customer's account at a third-party photography provider, under Customer's own agreement with that provider. Provider is not affiliated with any photography provider. A reduction in the Product's functionality caused by a change to, or the withdrawal of, a photography provider's service is not a breach of Section 6.3 (Representations & Warranties from Provider).

Contact