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Voice AI Agents & Conversational AI in Healthcare
Transform patient access, clinical workflows, and care delivery with conversational AI in healthcare that sounds human, acts instantly, and scales securely.
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Introducing ElevenAgents for healthcare
Healthcare voice AI agents
Handle rising demand without added headcount. Our HIPAA-compliant voice agents automate routine calls, triage inquiries, and support clinicians 24/7. Reducing pressure on staff across the care journey.
Improve patient satisfaction
AI-powered voice agents understand speech, context, and intent in real time. Letting patients speak naturally across phone, web, and chat, and responding with empathy and precision.
Reduce administrative burden
Automate intake, scheduling, triage, and documentation so clinical staff spend less time on repetitive tasks and more time on direct patient care.
Meet healthcare compliance requirements
HIPAA and HDS certified, with zero retention mode, VPC deployment, and end-to-end encryption. So PHI never needs to leave your infrastructure.
Conversational agents for every healthcare setting
Deploy AI-powered agents tailored to your care setting, patient population, and regulatory environment. No matter how specific the workflow.
HealthBot
Handle inbound calls, patient intake, pre-visit checklists, and appointment scheduling. Integrated with your EHR and practice management system.
Handle inbound calls, patient intake, pre-visit checklists, and appointment scheduling. Integrated with your EHR and practice management system.
HealthCare AI
Automate benefits inquiries, eligibility verification, enrollment support, and outbound member engagement. Scaling seamlessly around enrollment peaks.
Manage prescription refills, order status, prior authorization follow-ups, and medication reminders synced directly to pharmacy management systems.
Coordinate scheduling across departments, handle high-volume inbound calls, and route patients to the right service line. Connected to your hospital information system.
Automate appointment confirmations, insurance pre-checks, treatment follow-ups, and recall reminders. Reducing front-desk call volume and no-shows.
Conduct structured wellness check-ins, medication adherence calls, and care plan follow-ups. Supporting continuity for aging and post-acute populations.
Hours of conversations every month
One platform for every healthcare workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.
Built for the patient journeys that matter most
Reduce call handling time, administrative overhead, and care gaps with ElevenAgents.
Patient intake and triage
Voice agents guide patients through symptom checks, eligibility screening, and pre-visit questions. Capturing health data, delivering next steps, and escalating urgent cases to clinical staff instantly.
Appointment scheduling and reminders
Agents coordinate with EHR calendars to handle booking, rescheduling, and reminders autonomously. Automated confirmations reduce no-shows and free up staff from repetitive administrative work.
Clinical documentation and charting
Voice agents transcribe consultations, populate structured fields, and generate encounter summaries. Cutting manual data entry so physicians focus on patient care, not paperwork.
Emotionally aware voice agents for healthcare
Emotionally expressive AI-powered conversational agents adapt to real patient emotion. Guiding every care conversation toward better outcomes, even when the stakes are highest.
Expressive, natural voices
Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones patients trust most.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So care conversations flow naturally.
Multilingual support
Support patients in 70+ languages with consistent tone and clarity. So language is never a barrier to care.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.
Get started today
AI voice agents reshape patient care
AI-powered healthcare agents help you improve patient engagement, cut admin burden, and scale care delivery. Securely.
Build with our API and SDKs
Add AI voice to your healthcare systems via our APIs and SDKs. With full control over models, voices, and deployment.
Frequently asked questions
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Always-on, HIPAA-compliant medical call answering service powered by natural language AI
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Build production-ready conversational agents using our no-code web interface, SDKs, or APIs, making it simple to prototype, test, and deploy voice AI agents in days - not months.
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Legal Answering Service & Voice AI ReceptionLegal Answering Service & Voice AI Reception
Never miss a call at your law firm with our natural, human-sounding AI receptionist voice agents.
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Always-on physician answering service that provides human-quality patient interactions through empathetic, natural-sounding conversational agents.
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Empower service agents with real-time guidance and give supervisors full visibility with AI Agent Assist.
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Always-on tenant support and lead capture with human-like AI voice agents
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Voice AI Customer-Service & Contact-Center AgentsVoice AI Customer-Service & Contact-Center Agents
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insuranceInsurance AI answering service
Call our insurance AI answering service to experience a demo virtual receptionist that greets callers, triages urgent situations, and captures the right details for quotes, policy changes, billing, claims, and certificates. Get a realistic preview of warm transfers during business hours and clear next steps after-hours, with a calm, compliance-minded approach.
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governmentGovernment Chatbots
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