SaaS Chatbot. 24/7 AI Support, Lead Capture and CRM Integrations
AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.
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Introducing AI chatbots for saas by ElevenAgents
Turn every user touchpoint into a resolved conversation
ElevenLabs's chatbots handle the support queries, onboarding gaps, and lead qualification flows that slow your team down. So users get answers instantly and your team focuses on work that compounds.
Deflect tickets without dropping quality
Resolve L1 and L2 queries instantly using your knowledge base, product docs, and past support history. So your team handles the work that actually needs a human.
Activate users before they churn
Proactive onboarding agents guide new users to their first milestone step by step, in their preferred language. Reducing time-to-value and the drop-off that kills retention.
Qualify leads and book demos around the clock
Chatbots capture intent, qualify prospects, and schedule demos directly in your calendar. Turning website visits into pipeline without adding headcount.
Build your chatbot once and use it everywhere
Connect with your customers where they are, while still viewing every conversation from a single dashboard without jumping between channels.
Add your chatbot to your custom website, or to site builders like Webflow, Squarespace, Framer, or Lovable.
Add your chatbot to your custom website, or to site builders like Webflow, Squarespace, Framer, or Lovable.
Let customers message your chatbot via SMS and get instant responses on the go.
Give your chatbot a voice with a few clicks and let it handle inbound or outbound calls for you.
Reach customers on WhatsApp with a fully automated conversational experience.
Automate email conversations and provide fast, consistent support directly in their inbox.
One platform for every saas workflow
Connect to your operating systems and customize your chatbot to follow your exact SOPs.
One brain across channels
Design once, deploy everywhere including chat, phone, email, and WhatsApp.
Schedule management
Allow your chatbot to manage your schedule, adding and removing meetings directly based on customer interactions.
Workflows and guardrails
Protect high-risk data by scoping the chatbot's access and defining rules.
Integrate seamlessly with the tools you already use
Connect ElevenLabs's chatbots to your SaaS stack. Sync conversations to your CRM, route escalations to your helpdesk, trigger billing actions in Stripe, and schedule demos in Calendly.
Emotionally and contextually aware saas chatbots
Emotionally expressive chatbots adapt to real customer emotion, guiding every conversation toward better outcomes even when the stakes are highest.
Natural, human-like conversations
Give your chatbot a lifelike voice in seconds. Get unprecedented control over tone so it can de-escalate, guide, and reassure customers, even under pressure.
Fast, context-rich handoffs
Define escalation rules for complex cases, then hand off to humans. The complete chat history will be synced to your CCaaS, CRM, and ticketing stack for a smooth handoff.
Knowledge base and RAG grounding
Connect your product docs, help articles, and support history so chatbots answer accurately from your own content. Not generic AI training data. Reduces hallucinations and keeps responses on-brand.
Workflow builder with human handoff
Design branching conversation flows for support triage, lead qualification, and billing. With configurable escalation rules that pass full context to a live agent when needed.
Omnichannel deployment
Deploy the same chatbot across your web widget, in-app embed, WhatsApp, and email. Built once, consistent everywhere your users already are.
CRM and helpdesk integrations
Sync conversations to Salesforce, HubSpot, Zendesk, and ServiceNow in real time. So every interaction updates your records and feeds your existing support and sales workflows.
Multilingual support in 70+ languages
Serve global users in their native language with consistent tone and accuracy. Without maintaining separate agent pipelines or translation layers for each market.
Analytics, transcripts, and conversation logs
Monitor containment rate, resolution time, and drop-off points across every conversation. With full transcripts and evaluation tools to improve chatbot's performance over time.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering consistent performance and peace of mind.
Create your first saas chatbot
Create a chatbot
Design, test, and deploy your saas chatbot from an intuitive dashboard with no code required.
Build with the API
Integrate the chatbot into your own applications using our developer-friendly REST API and SDKs.
Frequently asked questions
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