Amadeus for Airports & Borders

Amadeus has wrapped up the Airports Council International - North America Annual Conference & Exhibition for 2026.  After four days in Philadelphia, it's clear moving our sector forward will take collaboration, fresh perspectives, and a shared focus on solving the challenges that matter most.  It was great connecting with airport leaders, partners, and colleagues from across North America and beyond to exchange ideas on more connected airport operations and better passenger journeys.  A big thank you to Airports Council International – North America for bringing the airport community together, and to everyone who stopped by Amadeus’ booth. We look forward to continuing the conversations beyond Philadelphia.  #ACINA2026 #AirportInnovation #PassengerExperience

How can we build a secure and interoperable digital identity ecosystem at the border? It’s a topic high on the agenda, with a new blog from Jean-François (Jeff) Lennon, Vice President Travel & Governments, EMEA, at Amadeus, taking a closer look. He explores how digital identity, biometrics, and platform technologies can help border authorities build more secure and interoperable ecosystems. How selected travelers can use verifiable credentials stored in a digital wallet on their smartphone to enable biometric verification at all departure and transfer points also comes under the spotlight. The approach can enhance security, reduce transaction times at border touchpoints, and support a more seamless travel experience through closer cooperation across the industry. Find out more in the full piece, here: https://lnkd.in/ex5RguGc #AirportTech #AirportExperience #Biometrics

Great to see the team at Ground Handling International taking a closer look at what the transition to Amadeus’ new Delivery Management System means for ground handlers. Speaking with Stephan Hirmer, Vice President of Product Management – Airline Delivery Management & Data, AI, a new piece explores how the transformation will mean better service provision for airlines, and real change in day-to-day operations on the ramp and at check-in. Modular by design, the change can also take place at a pace that suits each airline. Find out more in the full piece here: https://lnkd.in/eGQeixuD #Transformation #AirportTech #GroundHandling 

In the latest instalment of Amadeus’ video series exploring airport operations across Finland, we catch up with Jonna Vermilä-Alajääski, Vice President, Digital Customer at Finnair. She reveals how transformative technology is helping to enhance the journey for the 12 million passengers Finnair flies each year – particularly at critical moments such as check-in, bag drop, boarding, and border control. At the heart of the partnership is a shared commitment to co-create better passenger experiences, while using new channels such as mobile to keep journeys as seamless and stress-free as possible. With transfer times through Helsinki Airport as short as 45 minutes, every moment counts. New tools make it possible to share key information, such as gate numbers, with passengers ahead of time, while keeping them informed when disruption strikes. Technology, collaboration, and timely information can make all the difference. Watch the video to find out more. 🎬 #AirportTech #Transformation #PassengerExperience 

The global airport community is coming together in Lima. Amadeus will be on hand this month for the joint Airports Council International - Latin America and Caribbean - ACI LAC and ACI World - Airports Council International Annual General Assembly, Conference, & Exhibition (WAGA) 2026. One of the most important gatherings of airport leaders, it comes as airports navigate changing passenger expectations, growing operational demands, and an increasingly connected travel ecosystem. WAGA 2026 will provide an important opportunity to exchange perspectives and explore what the next generation of airports can look like. Throughout the event, taking place from September 25–29, the Amadeus Networking Lounge will be our space to connect, share ideas, and continue the conversations shaping the future of airports and passenger journeys. Come say hello! More information here: https://lnkd.in/eg4ADG6M #WAGA2026 #ACIWorld #FutureOfTravel 

Amadeus’ team was in Incheon, South Korea, this week for World Aviation Conference 2026 - hosted by Incheon International Airport Corporation. The theme—More than an Airport: Traditional Airport Industry Paradigm Change—closely aligns with the work we do here, so it was great to be invited to attend the event. Together with delegates from across the region, we explored how the adoption and advancement of AI technology will create powerful synergies with airport infrastructure.  The conference also served as a forum to discuss transformative practices that break away from traditional paradigms, focusing on key perspectives such as customer experience, aviation security, logistics innovation, and airport development. WAC 2026 also showcased cutting-edge technologies shaping the future of airports, while offering invaluable opportunities for collaboration and networking among key industry stakeholders. Great to attend – and see you next year! Want to find out more about this industry-leading showcase? Take a look at the official website: https://lnkd.in/ec3hCa5g #WAC2026 #Transformation #Technology #AirportTech 

Common use is considered a foundational technology for efficient airport operations, but what should airport-vendor partnerships look like moving forward? Join Augusto Santos, MBA, Senior Vice President, Airports & Borders, Americas at Amadeus, at the 2026 Airports Council International - North America Annual Conference & Exhibition, where he will take a closer look at the topic. He will be a speaker on the Business Information Technology Committee panel, ‘Beyond the Common Use Contracts: Redefining What Airport-Vendor Partnerships Must Deliver’. The session—taking place on September 14 at 1:15 p.m. at the Pennsylvania Convention Center—will explore how expectations around common use are evolving and what airports should expect from their technology partners beyond the contract. Speakers will consider how to create greater flexibility and collaboration, as well as how to support changing operational needs and long-term transformation. If you are attending, make sure to visit the Amadeus team at Booth #1701 during the event. #ACINA2026 #CommonUse #AirportTechnology 

Amadeus and Finavia are working in harmony to transform airport operations, creating greater flexibility and better experiences for passengers across Finland. Here, Leyla Akgez-Laakso, Chief Information Officer at Finavia, explains how Amadeus Airport Operational Data Base (AODB) brings information from across the airport ecosystem into a single location, giving teams a clearer view of what’s happening. As the first operator to implement a multi-airport AODB from Amadeus, Finavia has deep experience in connecting airport operations across its network. Jani Ceder, Head of Airport Operations Centre at Finavia, also explains how Amadeus Airport Cloud Use Service (ACUS) allows airlines to use any check-in counter – creating greater flexibility to respond to changing demand and make better use of airport resources. This is what successful collaboration looks like. Connected technology, shared expertise, and a common focus on the passenger. Watch the video to find out more. 🎬 #AirportTech #Transformation #PassengerExperience 

Thank you to Ground Handling International for taking a close look at our recent agreement with Adelaide Airport as we jointly work to transform the passenger experience.    As part of a major self-service technology upgrade, the fifth-busiest airport in Australia will introduce more than 50 Amadeus Seamless Bag Drop units, while also moving passenger processing to the cloud with Amadeus ACUS.    Both initiatives will provide greater flexibility across the terminal. This is a great example of how integrated technology can help airports deliver a smoother journey.    Read more: https://lnkd.in/eYKEd3d8    #AirportTech #AirportExperience #SelfService #TravelTechnology 

What does the future of travel look like? Amadeus is working with stakeholders from across the Finnish aviation ecosystem to find out how we can collaboratively build transformative technology and create better passenger experiences.  Hear from Leyla Akgez-Laakso, Chief Information Officer, and Jani Ceder, Head of Airport Operations Centre at Finavia, on how Amadeus' multi-airport Airport Operational Database (AODB) supports operations across 20 airports, giving teams greater flexibility to manage resources as demand changes. Jonna Vermilä-Alajääski, Vice President, Digital Customer at Finnair, shares how collaboration helps support the 12 million customers Finnair flies each year, while Teemu Puustinen, Head of Ground Handling at Helsinki Airport, Airpro Oy, explains how technology is helping to transform the experience on the ground. Stéphan Castagnetta, Senior Account Director, Europe, Amadeus, explains how we connect the dots – bringing people, processes, and technology together to create a more seamless experience. The future of travel will not be built around fixed service points. It will be more flexible, connected, and responsive, with services delivered wherever they are needed. This is what the future of travel looks like. Find out more in the video. 🎬 #AirportTech #Transformation #PassengerExperience