Frequently Asked Questions
What our users ask most, answered with full transparency
Do you have an “Affiliate” referral system?
Yes, we have a brilliant referral system in the form of an invitation code through which you can invite a friend.
Do I need trading experience background to join exaado coerces ?
No Need Our courses are comprehensive and start from scratch, suitable for those with no experience in the financial markets
How long does a course take?
It varies by course, but most students finish in four to eight weeks at about an hour a day. There is no enforced deadline. You have all the time you need because you only pay once and the content is yours for life.
How can I watch and follow the course? What are the viewing options?
We offer 3 ways for our course subscribers to easily follow and watch the courses:
First: You can watch through our desktop application (Windows).
Second: You can watch via our mobile or tablet application (iOS / Android).
Third: You can watch through our Telegram Mini App.
Can I pay in instalments?
Yes. You can split payment over three or six months, and a portion of the content unlocks with each payment.
Do I get a certificate?
Yes, in bundle courses you get a certificate of completion after passing the final exam of the course.
Can I cancel my subscription and get a refund at any time?
The grace period for cancellation is only 3 days, and no refunds are possible after that.
Can I watch lessons on mobile?
Yes, through the Exaado app on Android and iOS
Are there expected percentages of the profits?
Yes, you can review the previous monthly reports published in our public channel, where a live account executing all recommendations is also shared.
What if I hit a technical problem?
Support is available around the clock on Telegram for any account or playback issue.
Can my friend and I share one account and open it from two different devices?
There is no issue, but we deal with the account as if it belongs to only one person and we won't be concerned about internal dealings between you.
Also, please note that some courses and packages only allow viewing from one device. You can contact support for inquiries
Which financial markets do you provide services to?
Cryptocurrency market and Forex market
Are all bots & Expert have the same way of trading?
No, each bot has its own characteristics, programmed strategy, and method of operation. All details and risks can be found with each product's specifications
How to pay? What are the available payment methods?
Payment is only accepted in digital currencies (USDT)via the Exaado Payment Gateway
Will prohibited currencies be traded?
No, and we are always looking for currency projects, so if you see anything suspicious, please report it to the system.