Pricing
Simple plans, 14-day free trial
Start free, no credit card. Upgrade once the workflow proves its value. Prices shown are monthly; yearly billing is discounted.
Starter
For a first project that deserves better than a mailto link.
$9.99/month
Save 7% with yearly billing
- 1 project
- 500 feedback / month
- 1 team member
- 30 days of stored replays & attachments
Growth
Most popularFor small teams who want replay and AI doing the first pass.
$29.99/month
Save 14% with yearly billing
- 4 projects
- 2,500 feedback / month
- 3 team members
- 90 days of stored replays & attachments
Scale
For teams routing feedback into Slack, Teams, and their own systems.
$67.99/month
Save 14% with yearly billing
- 10 projects
- 10,000 feedback / month
- 10 team members
- 365 days of stored replays & attachments
Enterprise
For organizations that need unlimited scale and custom domains.
Custom
Custom terms & invoicing
- Unlimited projects
- Unlimited feedback
- Unlimited team members
- Unlimited stored replays & attachments
All prices in USD. Plan limits and feature availability are enforced by the product. What you see here is exactly what the billing system uses.
Compare plans
| Capability | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Projects | 1 project | 4 projects | 10 projects | Unlimited projects |
| Feedback / month | 500 | 2,500 | 10,000 | Unlimited |
| Team members | 1 member | 3 members | 10 members | Unlimited members |
| Replay & attachment retention | 30 days | 90 days | 365 days | Unlimited |
| AI analysis | Not included | Included | Included | Included |
| Testimonials & walls | Not included | Included | Included | Included |
| Session replay | Not included | Included | Included | Included |
| Audio attachments | Not included | Included | Included | Included |
| Video attachments | Not included | Not included | Included | Included |
| DOM capture | Not included | Included | Included | Included |
| Slack, Teams & webhooks | Not included | Not included | Included | Included |
| Custom domain | Not included | Not included | Not included | Included |
Pricing questions
- How does the free trial work?
- Every new workspace starts with a 14-day free trial. No credit card is required to sign up. You pick a plan when the trial ends.
- What happens to replays and attachments over time?
- Each plan includes a retention window for session replays and attachments: 30, 90, or 365 days. A daily cleanup removes data past your plan’s window.
- Is yearly billing available?
- Yes. Yearly billing discounts the monthly price: 7% on Starter and 14% on Growth and Scale.
- How do I get Enterprise?
- Enterprise is not self-serve. Book a demo and we will scope unlimited projects, feedback, members, retention, and a custom domain together.
Turn feedback into action
Start a 14-day free trial, no credit card required, or book a demo and we will walk you through the workflow.