A new release to Card Guard is being implemented on Monday, March 17, 2025, from 1:00 - 7:00 AM. During the implementation periods, cardholders can expect the following impacts:
* Card Guard users will not be able to login to the cards portion of the app.
* Transactions made during the downtime will be collected in queues and processed once the servers are back up.
* Alerts for transactions made during the downtime will be delayed.
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You can bank on a real person to assist you with your financial needs - personal or business - when you call our Customer Service Center.
Call Us - to speak to a real person in Customer Service
586-775-5000
866-372-1275 (Toll Free)
Monday thru Friday: 8:00 am - 7:00 pm
Saturday: 8:00 am - 1:00 pm
To report lost or stolen ATM/Debit Cards
Call 866-372-1275. If after bank hours, call 800-554-8969.
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24300 Little Mack
St. Clair Shores, MI 48080
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