Merge branch 'main' into camillepack-misc

MicrosoftDocs · Nov 8, 2024 · 409e0da · 409e0da
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diff --git a/.openpublishing.redirection.commerce.json b/.openpublishing.redirection.commerce.json
@@ -949,6 +949,11 @@
          "source_path": "microsoft-365/commerce/purchases-from-microsoft-open.md",
          "redirect_url": "/microsoft-365/commerce/index",
          "redirect_document_id": false
+      },
+      {
+         "source_path": "microsoft-365/commerce/licenses/downloads-faq.yml",
+         "redirect_url": "/microsoft-365/commerce/licenses/download-vl-products",
+         "redirect_document_id": false
       }
   ]
 }
diff --git a/copilot/TOC.yml b/copilot/TOC.yml
@@ -61,5 +61,5 @@
           href: /training/paths/prepare-your-organization-microsoft-365-copilot/
         - name: "Copilot lab: End user resources"
           href: https://copilot.cloud.microsoft/prompts
-        - name: Provide Copilot feedback to Microsoft
+        - name: Submit Copilot feedback to Microsoft
           href: provide-feedback.md
diff --git a/copilot/microsoft-365-copilot-overview.md b/copilot/microsoft-365-copilot-overview.md
@@ -63,7 +63,7 @@ Let's take a look:
 
 4. Copilot takes this response from the LLM and post-processes it.
 
-5. This post-processing includes more grounding calls to Microsoft Graph, responsible AI checks, security, compliance and privacy reviews, and command generation.
+5. This post-processing includes more grounding calls to Microsoft Graph, responsible AI checks, security, compliance and Purview tasks, and command generation.
 
 Copilot returns the response to the app, where the user can review and assess the response.
 

diff --git a/copilot/microsoft-365-copilot-privacy.md b/copilot/microsoft-365-copilot-privacy.md
@@ -13,7 +13,7 @@ ms.collection:
 - m365copilot
 - magic-ai-copilot
 hideEdit: true
-ms.date: 10/18/2024
+ms.date: 11/01/2024
 ms.custom: [copilot-learning-hub]
 ---
 
@@ -69,7 +69,7 @@ While abuse monitoring, which includes human review of content, is available in
 
 ## Data stored about user interactions with Microsoft 365 Copilot
 
-When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user’s prompt and Copilot’s response to that prompt as the "content of interactions" and the record of those interactions is the user’s Copilot interaction history. For example, this stored data provides users with Copilot interaction history in [Business Chat](https://support.microsoft.com/topic/5b00a52d-7296-48ee-b938-b95b7209f737) and [meetings in Microsoft Teams](https://support.microsoft.com/office/0bf9dd3c-96f7-44e2-8bb8-790bedf066b1). This data is processed and stored in alignment with contractual commitments with your organization’s other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.
+When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user’s prompt and Copilot’s response to that prompt as the "content of interactions" and the record of those interactions is the user’s Copilot activity history. For example, this stored data provides users with Copilot activity history in [Business Chat](https://support.microsoft.com/topic/5b00a52d-7296-48ee-b938-b95b7209f737) and [meetings in Microsoft Teams](https://support.microsoft.com/office/0bf9dd3c-96f7-44e2-8bb8-790bedf066b1). This data is processed and stored in alignment with contractual commitments with your organization’s other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.
 
 To view and manage this stored data, admins can use Content search or Microsoft Purview. Admins can also use Microsoft Purview to set retention policies for the data related to chat interactions with Copilot. For more information, see the following articles:
 
@@ -81,7 +81,7 @@ For Microsoft Teams chats with Copilot, admins can also use [Microsoft Teams Exp
 
 ### Deleting the history of user interactions with Microsoft 365 Copilot
 
-Your users can delete their Copilot interaction history, which includes their prompts and the responses Copilot returns, by going to the [My Account portal](https://myaccount.microsoft.com/). For more information, see [Delete your Microsoft 365 Copilot interaction history](https://support.microsoft.com/office/76de8afa-5eaf-43b0-bda8-0076d6e0390f).
+Your users can delete their Copilot activity history, which includes their prompts and the responses Copilot returns, by going to the [My Account portal](https://myaccount.microsoft.com/). For more information, see [Delete your Microsoft 365 Copilot activity history](https://support.microsoft.com/office/76de8afa-5eaf-43b0-bda8-0076d6e0390f).
 
 ## Microsoft 365 Copilot and the EU Data Boundary
 
@@ -99,7 +99,7 @@ Microsoft [Advanced Data Residency (ADR)](/microsoft-365/enterprise/advanced-dat
 
 While Microsoft 365 Copilot is already able to use the apps and data within the Microsoft 365 ecosystem, many organizations still depend on various external tools and services for work management and collaboration. Microsoft 365 Copilot experiences can reference third-party tools and services when responding to a user’s request by using [Microsoft Graph connectors](/graph/connecting-external-content-connectors-overview) or plugins. Data from Graph connectors can be returned in Microsoft 365 Copilot responses if the user has permission to access that information.
 
-When plugins are enabled, Microsoft 365 Copilot determines whether it needs to use a specific plugin to help provide a relevant response to the user. If a plugin is needed, Microsoft 365 Copilot generates a search query to send to the plugin on the user’s behalf. The query is based on the user’s prompt, Copilot interaction history, and data the user has access to in Microsoft 365.
+When plugins are enabled, Microsoft 365 Copilot determines whether it needs to use a specific plugin to help provide a relevant response to the user. If a plugin is needed, Microsoft 365 Copilot generates a search query to send to the plugin on the user’s behalf. The query is based on the user’s prompt, Copilot activity history, and data the user has access to in Microsoft 365.
 
 In the **Integrated apps** section of the [Microsoft 365 admin center](/microsoft-365/admin/admin-overview/admin-center-overview), admins can view the permissions and data access required by a plugin as well as the plugin’s terms of use and privacy statement. Admins have full control to select which plugins are allowed in their organization. A user can only access the plugins that their admin allows and that the user installed or is assigned. Microsoft 365 Copilot only uses plugins that are turned on by the user.
 
@@ -143,14 +143,17 @@ Some privacy controls for connected experiences in Microsoft 365 Apps can affect
 
 #### Privacy control for connected experiences that analyze your content
 
-If you turn off connected experiences that analyze your content on Windows or Mac devices in your organization, Microsoft 365 Copilot features won’t be available to your users in the following apps:
+If you turn off connected experiences that analyze your content on devices in your organization, Microsoft 365 Copilot features won’t be available to your users in the following apps:
 
 - Excel
-- PowerPoint
 - OneNote
+- Outlook
+- PowerPoint
 - Word
 
-There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won’t be available for certain apps on certain devices as described above.
+This applies to when you’re running the most current version of these apps on Windows, Mac, iOS, or Android devices.
+
+There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won’t be available in the apps and on the devices described above.
 
 #### Privacy control for optional connected experiences
 

diff --git a/copilot/provide-feedback.md b/copilot/provide-feedback.md
@@ -1,11 +1,11 @@
 ---
-title: "Provide user feedback for Microsoft 365 Copilot"
+title: "Submit admin-initiated Copilot feedback from the Microsoft 365 admin center"
 f1.keywords:
 - NOCSH
 ms.author: camillepack
 author: camillepack
 manager: scotv
-ms.date: 12/12/2023
+ms.date: 11/01/2024
 audience: Admin
 ms.topic: how-to
 ms.service: microsoft-365-copilot
@@ -14,12 +14,12 @@ ms.collection:
 - scotvorg
 - m365copilot
 - magic-ai-copilot
-description: "Learn how to provide Microsoft 365 Copilot feedback to Microsoft on behalf of their users who encounter issues"
+description: "Learn how to provide Microsoft 365 Copilot feedback to Microsoft on behalf of your users who encounter issues"
 ---
 
-# Provide user feedback for Microsoft 365 Copilot
+# Submit admin-initiated Copilot feedback from the Microsoft 365 admin center
 
-Microsoft 365 Copilot is a product that helps users boost their productivity with large-language models (LLM). While Copilot is designed to provide accurate and informative responses based on the knowledge and data available in the Microsoft Graph, it's important to note that answers may not always be completely accurate. This is because Copilot generates responses based on patterns and probabilities in language data. Providing feedback is essential to improve the product and make it more dependable for users.
+Microsoft 365 Copilot is a product that helps users boost their productivity with large-language models (LLM). While Copilot is designed to provide accurate and informative responses based on the knowledge and data available in the Microsoft Graph, it's important to note that answers may not always be accurate. This is because Copilot generates responses based on patterns and probabilities in language data. Providing feedback is essential to improve the product and make it more dependable for users.
 
 Microsoft 365 Copilot currently allows user-initiated feedback. As an admin, you can give feedback to supplement the user-initiated process. This helps Microsoft receive comprehensive diagnostic data to aid in debugging, especially in cases where users may not be able to provide feedback themselves. By providing feedback on behalf of your users, you can help enhance the overall experience of Copilot for your organization by improving the quality and relevance of its responses.
 
@@ -29,9 +29,9 @@ This article explains how you can initiate feedback on behalf of your users.
 
 Before you begin, you must have the following:
 
-- A Microsoft 365 subscription with Microsoft 365 Copilot5 license
+- A Microsoft 365 subscription with a Microsoft 365 Copilot license
 
-- Global Admin role to complete the task in this article. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
+- Global admin role to complete the task in this article. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
 
 - An email address of the user who experienced an issue with Microsoft 365 Copilot.
 
@@ -50,7 +50,7 @@ To provide feedback to Microsoft on behalf of a user who encountered a problem w
    > [!NOTE]
    > The maximum number of conversations you can share is 30.
 
-4. After a short wait, you’ll receive a JSON file containing the user's conversations with Copilot for the past X interactions (utterance/response pairs) that you select, along with their feedback logs. The file will be redacted to protect Microsoft IP, if any. You can use any JSON viewer tool to inspect the data and include additional comments for the feedback. The file will be available for download once it's generated.
+4. After a short wait, you’ll receive a JSON file containing the user's conversations with Copilot for the past X interactions (utterance/response pairs) that you select, along with their feedback logs. The file is redacted to protect Microsoft IP, if any. You can use any JSON viewer tool to inspect the data and include additional comments for the feedback. The file will be available for download once it's generated.
 
 5. Decide whether or not to move forward with the feedback submission to Microsoft. If you choose to share the data, select **Submit**. If you don’t want to share the data, select **Cancel**.
 

diff --git a/microsoft-365/admin/activity-reports/activity-reports.md b/microsoft-365/admin/activity-reports/activity-reports.md
@@ -151,7 +151,7 @@ Your user list will look like this:
 
 ![Reports - anonymized user list.](../../media/2ed99bce-4978-4ee3-9ea2-4a8db26eef02.png)
 
-If you want to unhide user, group, or site information when you're generating your reports, a **global administrator** can quickly make that change in the admin center.
+If you want to unhide user, group, or site information when you're generating your reports, you can quickly make that change in the admin center.
 
 Reports provide information about your organization's usage data. Starting September 1, 2021, we're hiding user, group, or site information by default for all reports as part of our ongoing commitment to help companies support their local privacy laws.
 
@@ -184,23 +184,23 @@ Properties for Teams team usage report:
 
 There are additional reports that follow this org setting. For example, some reports in Microsoft Teams admin center follow the same.
 
-Global administrators can revert this change for their tenant and show identifiable user, group, and site information if their organization's privacy practices allow it. It can be achieved in the Microsoft 365 admin center by following these steps:
+You can revert this change for their tenant and show identifiable user, group, and site information if their organization's privacy practices allow it. It can be achieved in the Microsoft 365 admin center by following these steps:
 
 1. In the admin center, go to the **Settings** \> **Org Settings** \> **Services** page.
 
 2. Select **Reports**.
 
 3. Uncheck the statement **Display concealed user, group, and site names in all reports**, and then save your changes.
 
-Beginning on June 23, 2022, an API will gradually become available to all environments for global admins to change this setting without needing to visit the Microsoft 365 admin center.
+Beginning on June 23, 2022, an API will gradually become available to all environments for admins to change this setting without needing to visit the Microsoft 365 admin center.
 
 For more details, see [adminReportSettings API](/graph/api/resources/adminreportsettings?view=graph-rest-beta&preserve-view=true).
 
 Two methods have been approved for this API:
 
 :::image type="content" source="../../media/api-show-details.png" alt-text="API Methods.":::
 
-The report will only contain a Privacy Setting property. For more information on Graph API, see [Use the Microsoft Graph API](/graph/use-the-api). Global admins can use the Software Development Kit (SDK) or directly call the API using any program language with network ability. We recommend using [Graph Explorer](/graph/graph-explorer/graph-explorer-overview).
+The report will only contain a Privacy Setting property. For more information on Graph API, see [Use the Microsoft Graph API](/graph/use-the-api). You can use the Software Development Kit (SDK) or directly call the API using any program language with network ability. We recommend using [Graph Explorer](/graph/graph-explorer/graph-explorer-overview).
 
 It will take a few minutes for these changes to take effect on the reports in the reports dashboard. This setting also applies to the Microsoft 365 usage reports in [Microsoft Graph](/graph/api/resources/report) and [Power BI](/microsoft-365/admin/usage-analytics/usage-analytics) and [the usage reports in Microsoft Teams Admin center](/microsoftteams/teams-analytics-and-reports/teams-reporting-reference). Showing identifiable user information is a logged event in the Microsoft Purview compliance portal audit log.
 

diff --git a/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage.md b/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage.md
@@ -51,6 +51,9 @@ You can view several numbers for Microsoft 365 Copilot usage, which highlight th
 
 **Active Users** shows the total number of enabled users in your organization who tried a user-initiated Microsoft 365 Copilot feature, in one or more apps in Microsoft 365 over the selected time period.
 
+> [!NOTE]
+> Active users now includes Business Chat (web) usage starting from August 20, 2024. We'll update this documentation once the specific usage of the entry point for Business Chat (web) is available.
+
 **Active users rate** shows you the number of active users in your organization divided by the number of enabled users.
 
 In Recommendations, the recommended action card highlights [Microsoft Copilot Dashboard](/viva/insights/org-team-insights/copilot-dashboard), where you can deliver insights to your IT leaders to explore Copilot readiness, adoption, and impact in Viva Insights.  
@@ -137,6 +140,9 @@ To ensure data quality, we perform daily data validation checks for the past thr
 | Last activity date of Loop Copilot (UTC)       | The latest date the user had activity in Loop Copilot, including any of the intentional activities, regardless of the selected time period of past 7/30/90/180 days.                                          |
 | Last activity date of Copilot chat (UTC)        | The latest date the user had activity in Copilot chat, including any of the intentional activities, regardless of the selected time period of past 7/30/90/180 days.                                         |
 
+> [!NOTE]
+> The Last activity date (UTC) now includes the latest date the user had activity in Business Chat (web) starting from August 20, 2024, including any of the intentional activities, regardless of the selected time period of the past 7/30/90/180 days.
+
 ## Make the user-specific data anonymous
 
 To make the data in the Microsoft 365 Copilot report anonymous, you must be a global administrator. This will hide identifiable information (using MD5 hashes) such as display name, email, and Microsoft Entra Object ID in report and their export.

diff --git a/microsoft-365/admin/activity-reports/sharepoint-site-usage-ww.md b/microsoft-365/admin/activity-reports/sharepoint-site-usage-ww.md
@@ -44,13 +44,13 @@ Your user list will look like this:
 
 ![Reports - anonymized user list.](../../media/2ed99bce-4978-4ee3-9ea2-4a8db26eef02.png)
 
-Global administrators can revert this change for their tenant and show identifiable user information if their organization's privacy practices allow it. It can be achieved in the Microsoft 365 admin center by following these steps:
+Administrators can revert this change for their tenant and show identifiable user information if their organization's privacy practices allow it. It can be achieved in the Microsoft 365 admin center by following these steps:
 
 1. In the admin center, go to the **Settings** \> **Org Settings** \> **Services** page.
 
-2. Select **Reports**. 
+2. Select **Reports**.
 
-3. Uncheck the statement **In all reports, display de-identified names for users, groups, and sites**, and then save your changes. 
+3. Uncheck the statement **In all reports, display de-identified names for users, groups, and sites**, and then save your changes.
 
 ## Interpret the SharePoint site usage report
 

diff --git a/microsoft-365/admin/admin-overview/sign-up-for-office-365.md b/microsoft-365/admin/admin-overview/sign-up-for-office-365.md
@@ -34,7 +34,7 @@ search.appverid:
 - MET150
 ROBOTS: NOINDEX
 description: "Learn how to choose a Microsoft 365 for business plan, sign up, and set up your subscription."
-ms.date: 01/11/2024
+ms.date: 11/04/2024
 ---
 
 # How to sign up for a Microsoft 365 for business plan - Admin Help

diff --git a/microsoft-365/admin/adoption/group-level-aggregates.md b/microsoft-365/admin/adoption/group-level-aggregates.md
@@ -38,11 +38,11 @@ Group Level Aggregates help admins and adoption strategists understand how diffe
 Group Level Aggregates isn't enabled by default.
 
 > [!NOTE]
-> Group Level Aggregates can only be enabled by the Global Administrator role.  
+> Group Level Aggregates can only be enabled by the Global administrator role.  
   
 To enable Group Level Aggregates:
 
-1. Sign in to the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a> as a Global Administrator.
+1. Sign in to the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>.
 
 2. Go to **Settings** \> **Org settings** \> **Adoption Score**.