Say goodbye to chaotic support systems and hello to streamlined ticket management on your server! This bot is designed to make your life easier, providing your community with a sleek, efficient way to open and manage tickets. Plus, with a beautifully generated HTML summary after every ticket closure, you’ll have all the information at your fingertips.

• Dropdown Menu for Ticket Categories – Choose from predefined ticket categories with a simple, intuitive dropdown.
• Automated HTML Ticket Summary – Once a ticket is closed, the bot generates a detailed HTML summary, including all relevant information and chat history.
• Quick Setup – With just one command and two arguments, you can have the bot running and customized for your server.
• Admin-Friendly Controls – Built-in admin tools for managing tickets, adding/removing users, and closing tickets.
• Discord.py Powered – Built using the reliable and flexible discord.py library.
• Docker Ready – Easily deployable on your server or local machine with Docker.

1. Setup: Run the /create_ticketsystem command followed by your category and support role to get started.
2. Ticket Creation: Users can open tickets with predefined categories via a dropdown menu.
3. Admin Commands: Admins can close tickets, add or remove users from the ticket, and manage ticket settings.
4. HTML Summary: After closing a ticket, a detailed HTML file summarizing the ticket is sent, perfect for keeping records.

• A user opens a ticket in the "Support" category.
• All Admins which has the support role, get added to the ticket.
• Once the ticket is closed, an HTML file with all the information is generated and sent for future reference.

discord.py – The Discord API wrapper that makes everything possible.

Docker – For easy deployment and portability.

Setting up the bot is incredibly simple and takes just a few minutes.

git clone https://github.com/Zaross/Ticketbot.git
cd Ticketbot

mv .env.template .env
nano .env

Fill out the .env with your data.

docker compose up --build -d

If the bot is up and you want to setup the bot simple type:

/create_ticketsystem <channel> <role>

You are finished if the bot give you positive feedback.

Simple Setup: With minimal configuration, your server will be fully equipped with an advanced ticketing system. Automated Record Keeping: Never lose track of any tickets again, thanks to the automated HTML generation. Customizable Ticket Categories: Make the bot your own by easily defining ticket categories that match your community’s needs. Efficient Support Workflow: Streamline the support process for your admins and users alike with easy-to-use admin tools.

Contributions are welcome! Feel free to submit issues and pull requests.