The unofficial Znuny/OTRS Ticketing System docker image

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

Dockerfile for OTRS

Zabbix integration with OTRS

Using ((OTRS)) Community Edition Generic Interface from PHP

OTRS with Let's Encrypt Using Docker Compose

A simple low-level Java client for OTRS' RPC/SOAP interface

This package enables the standard Generic Interface ticket operations to send articles.

URL-CTI Support for incoming calls.

This package implements all ITSM configuration management features. This package requires the ITSMCore package.

This package contains the functionality to download all ticket or article attachments as a single zip file.

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view independent via the SysConfig.

Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.

This package implements all ITSM incident management and problem management features. This package requires the ITSMCore package.

An extension to improve the password policy in OTRS.

A modern and flat agent skin by Efflux.

Implementation OTRS cache on Redis (currently only for OTRS6).

This package contains the functionality to mark whole tickets or single articles as unseen or seen again.

Enables rich text for FAQ also if rich text is disabled via System Configuration