How Snorkel AI got day-one results with Herald
Case study →2 days
to first correct root cause
93 %
accuracy across 90 tasks
52
incidents resolved in 2 weeks
Herald connects to your codebase, tooling, and infrastructure, then reasons from first principles about how your systems actually work. From inside your coding agent, you can ask questions, debug issues, and catch incidents before they escalate. Up and running in minutes.
npm install -g @herald-ai/herald Try the CLI for free to see what Herald can do
Developer Context
Ask how a service is wired or why a config looks the way it does answered from your real systems, not generic docs.
Have we seen replication lag spikes in us-west-2 before?
Three times in the last 60 days, all correlated with write throughput surges in svc-orders. Most recent:
incident #1847 on April 22, resolved by raising the pool ceiling in pool.go:142. The
current signature matches that pattern.
INCIDENT RESPONSE
When something breaks, Herald investigates across code, logs, and infrastructure to find root cause even on novel failures.
Incident Detection
Herald catches the subtle degradations that precede outages, so your team can act before customers notice.
Early warning sign: Risk of connection pool exhaustion.
You are reducing the cache TTL on auth tokens from 3600s to 300s. Based on the current p99 traffic load in
prod, this is highly likely to saturate the Postgres connection pool in svc-auth
during peak hours.
Developer Knowledge
New hires get a guide to your stack on day one without pulling a senior engineer off their work.
~/repo/billing-svc herald
where does the invoice pdf actually get generated? I see the event firing but can't find the logic.
[Searching codebase and infrastructure...]
The PDF generation is handled asynchronously in a separate repository.
Files to check: legacy-renderer/src/workers/invoice.ts
Works With Your Stack
Herald connects to the tools your team already runs. No rip-and-replace. No new infrastructure.
No data ingestion. Herald queries your tools through their APIs at investigation time. Your data stays where it is. Herald stores metadata and relationships, not your telemetry, logs, or code.
Where it lives
The fastest way to start — one command, no setup.
Bring investigations into the channels your team already lives in.
Surface context and findings right alongside the rest of your workflows.
Live in minutes
Install Herald with a single command get up. The agent will automatically learn your code & infrastructure — in just a few minutes, you'll be able to ask questions and debug issues.
Install the CLI on your laptop with a single command. The agent runs locally and doesn't require uploading credentials to the cloud.
npm install -g @herald-ai/herald
Connect the CLI to your Herald account to get started for free. Use the API key from your Herald account to get started.
herald login [API-KEY]
Ask Herald about your infrastructure and observability data, or start debugging an incident immediately.
Explain the k8s deployment to me