Customer care

Teladoc Health is hiring home-based member services specialists in the U.S. These full-time work at home positions are available now!

To help get it right for your business, you need to work with an established firm that will help realign your IT services delivery according to the international standards.

Turning a lead into a customer won't happen overnight. You have to create a customer journey. Part of this journey is creating an exceptional customer experience. Here are 6 strategies that you should be intentional about: 1. Treat customers with respect Sooner or later, when dealing with a large number of customers, it is inevitable to run into a disagreement that just cannot be resolved properly. Anyone who's been in business for a while has had these 'impossible' customers, and it's…

Eighty-four percent of customers will “go out of their way” to spend more money to get a great experience. That represents huge opportunities, one of which is that you may not have to worry about being the lowest price.

Banks' loan growth at 10.7% in last fiscal year ended March 31, was slowest in nearly two decades

Customer service training that creates customer loyalty is essential to business success. Learn the 6 essential keys to creating customer loyalty.

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by Thomas Ripsam and Louis Bouquet There are 10 principles at the heart of any effective customer strategy. These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does business, or what products and services it offers. [...]

10 Positive Phrases for Customer Service