Information Technology

Where you go for Workday help depends on what you need help with:

• Workday@UW: Start here if you’re not sure where to find answers.
• Employee Workday Help: Documentation and support for human resources, time-tracking, payroll, and benefits processes.
• UW Connect Finance Portal: Self-service support for Workday Finance, including procurement, grant management, and other finance functions.

• Get a UW NetID
• Set UW NetID recovery options
• Reset your UW NetID password
• Can I change my UW NetID?
• Get a Shared UW NetID that can be used by multiple people
• Set up Duo two-factor authentication
• Get a passcode or bypass code for 2FA
• Provide access to UW-IT services to other UW NetIDs

• UW-IT Software Catalog (UWare)
• Get help with Microsoft Office 365
• Get help with UW Google services, such as Gmail and Google Drive
• Request a SharePoint Online site

• Use the functions on your campus desk phone
• Install Zoom Video Conferencing
• Get help with Zoom

• Set up or change your email forwarding
• Reduce Junk, Spam, and Phishing emails
• Get help with Microsoft Outlook
• Get help with Mailman email lists

• Get help with Canvas
• Get help with Poll Everywhere
• Get help with Panopto Lecture Capture
• Get help with MyPlan
• Classroom Technology & Support

• Connect to Wi-Fi on campus
• Connect to eduroam 
• Remotely connect to the UW Network with Husky OnNet VPN
• Visitors: connect to the UW network

• Access Keynes (keynes.u.washington.edu)
• Set up a website, blog or wiki