Refund policy

REFUND POLICY

 

Last updated 04/08/2025

 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

You may return your order within 14 days from the date of delivery for a refund. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

You must get prior authorization from customer service to return a package. Returns without authorization will not be processed.  Once authorized a return label will be provided for you to return an item. Place the item securely in its original packaging, and mail your return with the mailing label provided.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 days from the receipt of your item to process your return.

Tarriff Fees May Apply to Order Shipped to the USA.  You are responsible for paying these fees.  Refunds will not be given for orders returned due to unpaid tariffs.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us:

 

Address -

Attn: KoreKawaii.com

13993 Meadow Lake Dr

Fishers, IN 46038

 

Contact Information -  

‪(317) 969-7649‬

info@korekawaii.com