Industry resources and insights

Networking

What Is Endpoint Monitoring?

This blog explains what endpoint monitoring is, how it works, and why it matters for modern IT operations. It explores monitoring benefits, use cases, challenges, and how Level supports proactive endpoint visibility, automation, patching, and remote support.

Level

Monday, June 8, 2026

Security

What Is Remote Monitoring?

This blog explains what remote monitoring is, how it works, and why it matters for modern IT operations. It explores remote monitoring benefits, challenges, use cases, and how Level supports proactive visibility, automation, remote support, and device management.

Level

Friday, June 5, 2026

Security

What Is Server Monitoring?

This blog explains what server monitoring is, how it works, and why it matters for modern IT operations. It explores monitoring metrics, use cases, challenges, and how Level supports proactive server management through visibility, automation, patching, and remote support.

Level

Tuesday, June 2, 2026

Security

What Is Phishing?

Phishing is a social engineering attack that tricks people into sharing sensitive information, clicking malicious links, downloading malware, or sending money. Understanding how phishing works helps users and IT teams reduce risk, detect threats earlier, and respond faster.

Level

Monday, June 1, 2026

Networking

What Is Network Monitoring?

Network monitoring tracks network health, availability, performance, and infrastructure status. It helps IT teams detect outages, troubleshoot faster, and maintain reliable operations across distributed environments.

Level

Monday, May 25, 2026

General

Common Patch Failure Causes

Patch failures can occur during download, installation, reboot, or validation stages. Understanding the most common causes helps IT teams improve patch success rates, reduce security risk, and troubleshoot update issues more effectively.

Level

Friday, May 22, 2026

General

Reactive vs Proactive IT Support

Reactive IT support fixes issues after they occur, while proactive IT support uses monitoring, maintenance, automation, and trend analysis to identify problems earlier. Most organizations benefit from combining both approaches to improve reliability and reduce avoidable disruptions.

Level

Thursday, May 21, 2026

Networking

DNS vs DHCP Explained

DNS translates domain names into IP addresses, while DHCP automatically assigns network settings to devices. Together they support reliable connectivity and network communication.

Level

Wednesday, May 20, 2026

General

Hardware Asset Management vs IT Asset Management

Hardware asset management focuses on physical devices, while IT asset management covers the wider technology ecosystem including software, subscriptions, and contracts. Understanding the distinction helps organizations improve visibility and governance.

Level

Tuesday, May 19, 2026