Managed IT for Knoxville. With receipts.
Limehawk runs the technology behind East Tennessee businesses, and publishes a detailed report on every problem we solve. 37 and counting. Read exactly how we work before you ever pick up the phone.
Fifteen minutes with Corey. No sales deck, no junior rep. Just the person who writes these reports, on your actual problem.
The report feed
37 reports · view archive →Open RDP on the Public Internet: Found During Onboarding Discovery
Day-one discovery for a new client found Remote Desktop exposed to the public internet. Nothing was breached yet; we closed it before someone found it. 02 SoftwareWebView2 Runtime Won't Install? The Admin MSI Fix That Actually Works
A user's app wouldn't launch because WebView2 Runtime silently failed to install. The fix was to grab the MSI directly from Microsoft and install it elevated. 03 SecurityGetting Verification Codes You Didn't Request? How to Tell Spam From Account Compromise
A title company user received back-to-back OTP codes she never asked for. The triage playbook: attacker on a signup form versus actual account compromise. 04 SecurityFinding Your BitLocker Recovery Key After a Windows Update Breaks Boot
A four-month-old HP laptop hit the BitLocker recovery screen after a botched Windows update. The escrowed recovery key had it booting again in minutes. 05 SoftwareQuickBooks Desktop Hangs on Intuit ID Login: The Send Forms Workaround
QuickBooks Desktop couldn't email invoices. The Intuit ID login window hung forever. The fix wasn't a password. 06 SecurityBEC Wire Fraud at a Title Company: How We Stopped a High-Six-Figure Loss
An attacker got into a closer's inbox and sent fraudulent wire instructions to the other side of a real estate deal. We contained it in under three hours. 07 AutomationAutomating CrushFTP Upgrades and In-Place Updates
Shell scripts for major version upgrades and minor updates. Transform a complex manual process into a single, reliable command. 08 SoftwareFront App Keeps Sending Emails to Spam: Why Whitelisting in Front Doesn't Work
Wire confirmations kept landing in Front's Spam folder. Not Spam clears one message; the durable allow list lives in Gmail, where classification happens. 09 InfrastructureAT&T Fiber Keeps Dropping? How We Proved the ISP Was the Problem
An insurance agency's remote desktop kept reconnecting all day. AT&T blamed our equipment. External ping monitors proved them wrong. 10 InfrastructureAutomated Proxmox Host Configuration Backups to SMB Share
Deployed automated monthly backup solution for Proxmox VE host configurations using bash script and cron.monthly.What we run
All services →Managed IT & Security
Monitoring, patching, help desk, and a security baseline on every machine. The foundation everything else sits on.
- 24/7 monitoring & response
- EDR, email filtering, passwords
- Unlimited user support
Microsoft 365 & Cloud
Tenant administration, migrations, and the identity and email security that stops fraud before it starts.
- M365 administration
- Email & identity hardening
- Cloud migrations
Backup & Compliance
Tested backups, disaster recovery, and the documentation your insurer and auditors actually ask for.
- Managed backup & DR
- Cyber-insurance readiness
- Encryption at scale
Network & Infrastructure
Firewalls, switching, Wi-Fi, and servers. Installed clean, monitored constantly, replaced before they fail.
- Managed firewall & Wi-Fi
- Server administration
- Hardware as a service
Built in Knoxville. Serving East Tennessee.
We answer the phone from here, drive to your office from here, and put our name on the work, because around here, reputation is the whole business.
Questions we actually get
Straight answers about fit, scope, and how we work.
Book a call →What does managed IT from Limehawk cost?
Base managed IT is month-to-month with a 3-user minimum: unlimited user support plus the core security suite (endpoint detection and response, email filtering, and password management). Add-ons like managed firewalls, hosted phones, and server management are scoped on a call.
Why do you publish your incident reports?
Because every IT company says they're proactive and responsive, and none of them show their work. Each report documents a real problem, what we did, and what it cost the client in downtime. You can read exactly how we operate before you ever talk to us.
Who actually does the work?
Limehawk is a Knoxville managed service provider led by Corey Watson, who writes every report on this site. When you call, you reach the team that does the work, not an offshore call center and not a sales rep.
What areas do you serve?
We're headquartered in Knoxville and serve businesses across East Tennessee. Most of our work (monitoring, patching, security response, Microsoft 365 administration) is delivered remotely, with on-site visits when the problem calls for it.
What kinds of businesses do you work with?
Small and mid-sized businesses that depend on their technology: title companies, law firms, accounting firms, medical practices, insurance agencies, and manufacturers. If a computer problem costs you billable hours or a closing, we're built for you.
How do we get started?
Book a call. You'll talk to Corey. Fifteen minutes, no sales deck. If we're a fit, onboarding typically means deploying our management agent, a security baseline pass, and documenting your environment in the first two weeks.
Talk to the person who writes the reports.
Fifteen minutes. Bring your worst IT problem. If we’ve solved it before, we’ll send you the report.