We move eggs, sperm and embryos between clinics and countries with temperature monitoring and continuous delivery updates.
Delivered to and from
13 countries and counting
Our services
Personal, hand-carried
Every shipment travels by hand, with a named courier.
Continuous temperature monitoring
Our vessels having logging throughout their journey, and a report is available on delivery.
Delivery updates on WhatsApp
You know where your samples are, at every stage, without having to chase anyone.
Clinic liaison service
We speak to both clinics directly and hold third-party agreements with most across the UK.
Worldwide reach
Bases in Scotland and London, delivering across the UK, Europe and beyond.
Quality management system
Documented procedures behind every journey, audited and kept under review.
Electric wherever possible
We use electric vehicles where we can to keep our carbon footprint small.
Import & export paperwork
All coordinated.
How a transport works
01
You get in touch
Tell us the two clinics and a rough date. We come back with a fixed quote.
02
We talk to the clinics
Agreements, consent forms and dates, arranged between us and them directly.
03
Collection, in person
A charged dry shipper is checked and sealed at the originating clinic.
04
Updates on the road
Messages as we go. Temperature logged the whole way.
05
Handover
Signed over to the receiving lab with temperature checked by staff.
Moving samples in or out of the UK? We have an online guide.
Read moreOur family
Life on Ice was conceived from a desire to improve patient experience and clinic confidence when moving samples.
Robert Muir
Transport Director
Bob leads our transport effort and the logistics around every journey. He is usually the voice on the other end of the phone.
Ellen Drew
Technical Director
An embryologist in Dundee with 36 years experience in IVF, and seen on the BBC documentary ‘Making Babies’.
Sam Muir
QA Officer & Courier
Sam runs quality assurance and is part of both our quality team and the courier rota.
Jake Muir
Senior Courier
Part of our IVF courier team in the UK and internationally.
Ethan Muir
Courier
Part of our IVF courier team in the UK.
Seb Drew
Courier
Part of our IVF courier team in the UK.
Josh Muir
Systems & Data Protection Officer
Josh looks after our IT systems, the website and data protection.
Patient approved
Trustworthy and kind, recommend to everyone
We were recommended Life on Ice from both our outbound and inbound clinic to transport frozen eggs. From our first interaction with Bob, we knew we were in the safest of hands - clear communication with a level of empathy that all people in these situations need.
Read the full reviewExcellent, compassionate and professional
We transferred our embryo from the UK to Northern Ireland and wouldn’t hesitate to recommend Life on Ice. Absolutely couldn’t fault Bob and his team. Kind, compassionate and extremely prompt, at a very fair fee.
Read the full reviewA breath of fresh air
Choosing a courier to move frozen sperm from Southampton to Bristol proved to be another stressful part of an already tense process - until we found Life on Ice. They understood and were sympathetic to what we were hoping to achieve.
Read the full reviewA must-use courier, particularly in Scotland
Life on Ice was the best courier we could have chosen, highly recommend. Efficient, on time and a great price, but we were kept in the loop constantly on communication between the labs and the dates for transportation.
Read the full reviewProfessional, quick, safe
Bob was quick to respond and very sensitive when asking for updates on a potentially delicate procedure. They communicated with the clinics directly, so I had little involvement - a welcome change.
Read the full reviewExcellent experience
From initial contact through to completion, communication was good and we were well briefed on what would happen when. Very personal, which is what you get with a smaller company - you can tell they care.
Read the full reviewAcross a survey of 23 clinics, all were satisfied with our performance in every area; and three quarters said they were very likely to recommend us. We hold third-party agreements with 99% of ART clinics across the UK.
100%
clinic satisfaction across all areas
100%
would recommend us
“Best specialist courier company there is by far.” UK fertility clinic, anonymous survey
Where we have delivered