We are always talking about pain points in the context of product maturity and the builds: EVT, DVT, PVT, and MP. Document explains the nomenclature and what the defining characteristics are.

A new anonymous essay published every day in December in the countdown to Christmas.

Influential computer science text SICP by Harold Abelson and Gerald Jay Sussman with Julie Sussman.

We design fonts taking care of the smallest details

The middle manager that doesn’t perform any useful work is a fun stereotype, but I also think it’s a good target to aim for. The difference lies in what to do once one has rendered oneself redundant. A common response is to invent new work, ask for status reports, and add bureaucracy. A better response is to go back to working on technical problems. This keeps the manager’s skills fresh and gets them more respect from their reports. The manager should turn into a high-powered spare worker, rather than a paper-shuffler.