\<blockquote>A complete list of cognitive biases and design principles. Tons of product examples, tips and checklists to improve your user experience.\</blockquote>

Unsure where to start? Use this collection of links to our articles and videos to learn how to write and present information that aligns with users’ needs and online reading behaviors.

\<blockquote>Text should be understandable by anyone, anywhere, regardless of their culture or language.\</blockquote>

In TurboTax, QuickBooks, Mint, and more financial products, we guide users through tax and money words so that customers can understand and prosper.

\<blockquote>Text should be understandable by anyone, anywhere, regardless of their culture or language.\</blockquote>

\<blockquote>These are my notes from a Google I/O 2017 talk by three UX Writers. It’s a great resource to start creating a UX Writing process within your organisation. Useful for anyone involved in putting words…\</blockquote>

Start your next UX project with this checklist and don’t forget about anything!

More than 1 billion people worldwide live with a disability. Using the social model of disability, we ask ourselves if the technology we develop creates or removes barriers for users who are already experiencing challenges in a physical world that was not designed for them. For example, an overwhelming interface may be disabling to information workers who have sensory processing challenges and notifications may be disabling to a user who is trying to focus on a project.