Plot

Kovac and Haleh take care of Hathaway's twins so the new mother can finally get some rest. The job transfer for Carla's husband does not get approved allowing Reese to stay in Chicago. Lucy endeavors to get a heart transplant for a young woman and goes to Romano's house begging him to perform the surgery.—Anonymous

In between playing Santa and helping the usual Christmas flood of patients, Carter helps little Tommy, who zippered himself up worse way waiting for Santa, and find out painfully he can't replace the mall throne version, while swapping guns from street knaves for harmless toys fails to prevent another cutie aged seven getting fatally shot. Luka volunteered for a double shift, being single, and deals with Hathaway's twin health worries patiently. Benson voluntarily swapped shifts to spend Christmas Eve with kid son Reese, and gets the best gift: the boy' step-pa's army move to Germany is canceled. Elisabeth is mean to a homicidal patient, yet ends up convincing him to stop refusing vital surgery, while an old man refuses his surgery after a dream to be reunited with his late wife.—KGF Vissers

A murderer taunts Corday while she tends to him and though he tries to refuse, she persuades him to have surgery on a potentially lethal clot. Hathaway has her hands full.